Aristides, thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service of our courteous staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management

Evandro, we apologize for the odor issue you encountered during your stay. We work hard to provide a clean and comfortable environment for your stay and we're sorry that the smell compromised your experience. We have alerted our housekeeping department and we are working to rectify the issue. We appreciate you alerting us to this issue, and we hope that you will come back and stay with us again. Sincerely, Hotel Management

Eric, please accept our sincere apologies for not providing you a stellar stay. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management

Jurgen, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management

Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We are sorry not meeting all of your expectations, and please be assured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks again for your feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management

André, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management

Carmem, thank you for choosing Extended Stay America for an overnight stay. We're glad to know our location was convenient for you and that you were pleased with the service provided by our staff. However, we're sorry our cleanliness was not to your expectations. We have discussed your feedback with our housekeeping team to be more diligent with our working moving forward. We hope to have the pleasure of hosting you again.   Sincerely, Hotel Management

Emerson, thank you for your feedback of the Extended Stay America. We are glad to know you had a pleasant experience and that you liked our friendly staff. However, we are sorry for the cleanliness issue you encountered during your stay. Your comments have been shared with our housekeeping team, and we will be more diligent moving forward. We hope to see you again soon. Sincerely, Hotel Management

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management

Thank you for taking the time to share your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and can't wait to welcome you back. Sincerely, Hotel Management

Cleanliness is a basic and I apologize we failed to deliver a fresh and well maintained suite. Thank you for letting us know so we can make corrections so this is not what our future guests experience. Please feel free to let us know when there is an issue while you are our guest so we can correct it to ensure your complete satisfaction prior to departure. Thank you, General Manager

We appreciate your business. We are happy to note that your stay was pleasant and our facilities were adequate for your needs. Thank you for staying at Extended Stay America-Orlando-Convention Center-Sports Complex. We would love to welcome you back the next time you are in the area. Sincerely, General Manager

Thank you very much for staying at our hotel and sharing your feedback with us. We failed you in the most basic of ways by not providing a clean and comfortable guest room, and for that there is no excuse. Please accept our sincerest apology. We take the cleanliness of our hotel seriously and it is very disappointing to hear that we fell short during your stay. This has been addressed with the housekeeping supervisor to make sure that this doesn't happen again. We truly hope this unfortunate situation will not prevent you from staying with us in the future. Sincerely, General Manager

Dear Karina, Thank you for sharing your experience. We apologize for the unsatisfactory experience you had during your stay. Providing a clean and comfortable environment is our priority, and we regret that we fell short of your expectations. Your feedback regarding housekeeping will be addressed promptly with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. Sincerely,Hotel Management

Dear Kerim, Thank you for being our guest and sharing your feedback. We work hard to provide every guest with a clean and comfortable environment; therefore, we apologize for the smell that compromised your experience. We are also sorry for the vending machine and any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. We will follow up on your concerns to ensure we do everything possible to minimize the impact on our guests. We hope to make your next stay with us outstanding.Sincerely,Hotel Management

Dear Sumit, Thank you for your feedback. We sincerely apologize for any disappointment you've experienced during your recent stay. As valued guests, your feedback is invaluable to us. We are committed to addressing your concerns and enhancing our services to ensure a better experience for you and all our guests. Please allow us the opportunity to make amends and regain your trust. Your continued loyalty over the past decade means a great deal to us, and we're dedicated to restoring your confidence in our establishment in your future stays.Sincerely,Hotel Management

Dear Rahel, Thank you for your feedback. We apologize for any inconvenience caused by the odor during your stay. Our team is working diligently to address this issue and ensure a more pleasant experience for all guests. We're glad to hear that you found our hotel suitable for your needs and that you appreciated the affordability. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely,Hotel Management

Dear Michelle, Thank you for taking the time to review your stay. We apologize that your experience fell short of our usual high standards of offering clean, comfortable, and well-maintained suites. We have taken note of your comments and will make necessary improvements to enhance our services. We hope you will give us another chance to provide you with the stay you deserve the next time your travels bring you our way.Sincerely,Hotel Management

Dear Mildred, We deeply regret your disappointing experience during your recent stay with us. Your feedback regarding the cleanliness of the room, the condition of the facilities, and the behavior of some of our staff members is concerning and does not reflect the level of service we strive to provide. Please accept our sincerest apologies for any inconvenience or discomfort you experienced. We understand the impact this had on your stay, especially given the circumstances with other hotel options. We are committed to improving our services and ensuring all guests have a comfortable and pleasant experience. We hope you will consider giving us another chance to provide you with the exceptional stay you deserve in the future.Sincerely,Hotel Management

Dear Karina, We sincerely apologize for the unsatisfactory experience you encountered during your stay. Your concerns regarding the odor, bed condition, and overall facilities are alarming and not reflective of our standards. We deeply regret the inconvenience caused by the oversold rooms upon your arrival. Rest assured, we take your feedback seriously, and immediate action will be taken to address these issues. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to restore your trust during any future visits. Please feel free to reach out to our management team directly if you have any further concerns.Sincerely,Hotel Management

Dear Kalisha, We deeply regret the subpar experience you encountered during your stay. Your feedback is concerning, and we sincerely apologize for the cleanliness issues you encountered. This does not align with the high standards we aim to uphold. Rest assured, we will address these issues with our housekeeping team to prevent recurrence. We understand your reluctance to return and appreciate your honesty. We hope you will consider giving us another chance to provide you with a more satisfactory experience in the future. Your comfort is important to us, and we will strive to exceed your expectations should you choose to stay with us again.Sincerely,Hotel Management

Dear GUSTAVO EDUARDO, Thank you for sharing your experience; we love that you could join us. We are glad that you enjoyed your stay overall. We know how small details add up to make a significant impact on our hotel's overall impression. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management

Dear Yudi, Please accept our apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we truly regret disappointing you. We also regret any cleanliness oversights you experienced. We are committed to providing a comfortable stay with exceptional service, and we hope to have an opportunity to better your experience whenever your travels bring you back to the area.Sincerely,Hotel Management

Dear Brandon, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Sammy, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management