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Avaliações de Oklahoma City Airport Hotel & Suites Meridian Ave

3 out of 5
Oklahoma City Airport Hotel & Suites Meridian Ave
1818 S Meridian Ave, Oklahoma City, OK

Avaliações

8,6

Excelente

Nota 10 - Excelente. 552 de 1000 avaliações" "
Nota 8 - Boa. 262 de 1000 avaliações" "
Nota 6 - Ok. 95 de 1000 avaliações" "
Nota 4 - Insatisfatória. 41 de 1000 avaliações" "
Nota 2 - Terrível. 50 de 1000 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,4/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Sara

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Very large spacious room. Modern and bright. Comfy bed.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Mitchell

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Restful
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

adam

Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Tia

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love the upgrades, love the staff
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Brenda

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de V patel em 21 de abr. de 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”

10/10 - Excelente

Kiara

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Vicky patel em 10 de abr. de 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

8/10 - Boa

Clayton

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Vicky p em 30 de mar. de 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

2/10 - Terrível

kristine

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
This property is under construction. I had a 5 hour drive and arrived late. I planned on sleeping. I woke up to hammering at 8am. I told the front desk and the just smiled and said sorry. Do not stay here if you plan on sleeping past 8am.
Resposta de vicky P em 29 de mar. de 2024
Thank you for reaching out to us with your concerns. We sincerely apologize for any inconvenience you may have experienced during your stay at our hotel. Your feedback is invaluable to us, and we appreciate your candidness.

10/10 - Excelente

Kristopher

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de vicky P em 29 de mar. de 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - Boa

Kim

Pontos positivos: Limpeza e serviço e funcionários
Nice rooms place was being remodeled so was like a construction site. Very nice guy at checkin didn’t get his name. Had to switch rooms but very
Hospedou-se por 1 diária em mar. de 2024
Resposta de vicky P em 29 de mar. de 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - Boa

Winona

Viagem de negócios
Pontos positivos: Serviço e funcionários
The hotel room was great and the breakfast. The hotel itself was being remodeled so it will look great when it’s done.
Hospedou-se por 1 diária em mar. de 2024
Resposta de vicky P em 29 de mar. de 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 - Boa

Natasha

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The room was perfect, the lobby had a lot of construction that we weren’t prepared for or aware of. But the front desk worker was really sweet & polite, the breakfast options were great.
Hospedou-se por 1 diária em mar. de 2024
Resposta de vicky P em 29 de mar. de 2024
Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.

10/10 - Excelente

Monica

Viagem com a família
Pontos positivos: Serviço e funcionários
I usually rate everything but in this case I couldn’t. I have stayed with this company before else where and here they were remodeling. Not holding it against them but even for remodeling seems like they had everything put away for the most part. As for the rooms, I love how open they are and spaced out. Very clean and well kept.
Hospedou-se por 1 diária em fev. de 2024
Resposta de vicky patel em 5 de mar. de 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - Excelente

Jasmine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was great. Only had trouble finding the hotel without a big sign letting me know the hotel was there. Very affordable and will book again!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de vicky P em 5 de mar. de 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. Sorry for the trouble you had finding us, but we are in process of transitioning so soon we will have all the signage to make it easy to find us. We are indeed looking forward to your next visit!

2/10 - Terrível

Ravi Kumar

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The facility is not at all good
Hospedou-se por 1 diária em fev. de 2024
Resposta de Vicky P em 24 de fev. de 2024
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We are doing our very best to complete our renovation with minimal impact to our guests, We value your feedback and will take it under consideration.

10/10 - Excelente

Jenny

Hospedou-se por 1 diária em fev. de 2024
Resposta de vicky P em 29 de mar. de 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

4/10 - Insatisfatória

Daniel

Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property had no signage. It is under heavy construction/ remodeling. Understaffed as well. Felt unsafe in the parking lot. Had i know it was under construction, i would have reconsidered or expected a discount.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Best Regards. Vicky Patel em 17 de fev. de 2024
I'm very sorry that we did not provide you with the type of stay you've come to expect from us . We are doing our very best to complete our updates with minimal impact to our guests, so l regret that your comfort was interrupted.We value your feedback and will take it under consideration as we complete our renovations. I hope that you will return to experience our completed results.

2/10 - Terrível

Denney

Viagem em grupo, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e comodidades
Checked day staff were decently accommodating, get to room toilet has problems won’t quit running then overflows , night desk guy was to busy watching YouTube would not even listen to what I said ,all beverages were hot , shuttle to the airport was way late and so rough handling luggage they broke a handle on it
Hospedou-se por 1 diária em jan. de 2024
Resposta de vicky patel em 2 de fev. de 2024
I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience; I will personally investigate on the issue.

6/10 - Ok

Brandon

Hospedou-se por 1 diária em jan. de 2024
Resposta de vicky P em 29 de mar. de 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

8/10 - Boa

Patrick

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Bill Hause-General Manager em 24 de jan. de 2024
Thank you for the positive review!

8/10 - Boa

Sara

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Better breakfast
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Bill Hause em 6 de jan. de 2024
Thank you for the review! We will work on breakfast

10/10 - Excelente

Michael

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Bill Hause-General Manager em 24 de jan. de 2024
Thank you for the positive review!

4/10 - Insatisfatória

Renae

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Any place but this one
First off, it is extremely hard to get to this hotel. It sits behind a Sonic with no lights on. It looks like a haunted hotel. Secondly, the floors in our room had not been vacuumed as there were rubber bands, mud clots, and did in the carpet between the beds. Lastly, the toilet tissue was so thin that it you might as well use your hand.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Bill Hause em 2 de jan. de 2024
We apologize for your experience. We do hope you stay with us again in the future!

10/10 - Excelente

Joann De

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Bill Hause-General Manager em 15 de jan. de 2024
Thank you for the positive review!

10/10 - Excelente

Roberta

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Its lovely
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Bill Hause-General Manager em 22 de dez. de 2023
Thank you for your positive review!

6/10 - Ok

Eric, Rapid City

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Bill Hause-General Manager em 19 de dez. de 2023
Thank you for the review.

10/10 - Excelente

Waylon

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was incredible. The hotel was clean and organized. It was a good place to rest before my flight.
Resposta de Vicky Patel em 17 de fev. de 2024
I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

8/10 - Boa

Melvin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room
Hospedou-se por 1 diária em nov. de 2023
Resposta de Bill Hause-General Manager em 28 de nov. de 2023
We appreciate your positive review!

10/10 - Excelente

Thomas

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice property that must have been just redone. Great price. Easy access to the airport and interstates. The staff was super friendly. A little hard to find using Mapquest.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Bill Hause-General Manager em 12 de nov. de 2023
Thank you for the positive review!

10/10 - Excelente

Eugene

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Bill Hause-General Manager em 5 de nov. de 2023
Thank you for the great review. If you are in OKC again we hope you stay with us again!

6/10 - Ok

torrie, weatherford

Viagem em grupo
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
My friend and I have stayed at this Hotel for years when flying out of Okc. When we arrived we were informed it’s no longer an Hyatt Place but now it’s a Hilton. We had 2 rooms reserved. In my room the carpet was filthy. It was covered in grass, about 50 little plastic tag holders you find on clothes, small pieces of paper and nasty stains. Ottoman had crumbs all over it, sink area had toothpaste and no towels. Our second room had what looked like coffee spilled on the counter next to the sink, no toilet paper, the floor was covered in all kinds of small debris and dust rolled up around the corners. Sadly we’ll probably find a different place to stay after this. The decline in cleanliness since we stayed here in July is shocking!
Hospedou-se por 1 diária em out. de 2023
Resposta de Bill Hause-General Manager em 27 de out. de 2023
We apologize for the cleanliness in the rooms. We are currently training new housekeepers at the property. Once we fully convert over to the new brand at the hotel, it will be better. Again I apologize for the issues you had with the room

10/10 - Excelente

Paula

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
easy access, 24-hour reception, large and sufficient parking on the property, restaurants nearby, perfect for resting
Hospedou-se por 1 diária em out. de 2023
Resposta de Bill Hause-General Manager em 27 de out. de 2023
We appreciate the positive review! We hope you stay with us in the future!

10/10 - Excelente

Viola

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Bill Hause-General Manager em 27 de out. de 2023
We appreciate the positive review! It will be shared with the staff.

8/10 - Boa

Tatiana

Pontos positivos: Limpeza, serviço e funcionários e comodidades
i love the staff - very friendly. Was disappointed that there is no shuttle service and i found out it only the same day i have to come. i understand that management changes but i expected the service that had been promised. Especially in my departure at night flight when uber 3 times cancel my booking to reach me to the airport. working at hospitality industry i see that rooms need renovation or deep cleaning as shampoo the carpet and Maintenace attention. In my room were some issues as broken front door stopper, painting the ceiling in bathroom, toilet valve is week, definitely need shampoo the carpet and couches. it's possible to do in slow season. However, all these issues didn't ruin my overall experience. Friendly and responsible staff made my staying fun and relaxed.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Bill Hause-General Manager em 21 de out. de 2023
We appreciate your patience during this time. Once we get the hotel switched over to the Homewood brand we will resume shuttle service at the hotel. I’m glad you had a good stay at the hotel and hope to see you in the future.

2/10 - Terrível

Kathleen, Coweta

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
DO NOT STAY HERE! The front desk staff knew we had already paid for the room through Expedia & promised that we wouldn’t be charged again. That was not true because they charged us a second time after check out. The hotel had gone from a Hyatt Place when we booked/paid to now being the OKC Airport Hotel & Suites. Even though the room was purchased in advance, they refused to reverse the second charge.
Hospedou-se por 1 diária em set. de 2023
Resposta de Bill Hause-General Manager em 21 de out. de 2023
Please contact the hotel for a reversal of the charges you received. When the switchover happened we did not have the information on your reservation. We apologize for the inconvenience.

10/10 - Excelente

Gregory

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
My fav
has become one of my favorite hotels in OKC
Hospedou-se por 3 diárias em set. de 2023
Resposta de Customer Service em 29 de set. de 2023
Thanks for the fantastic rating, Gregory!It's outstanding we could exceed your expectations during your stay at Hyatt Place Oklahoma City Airport. We're all looking forward to your next stay with us.

6/10 - Ok

Katherine

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
Not very clean.
The staff was nice. However, I specifically booked this hotel because it said it had baby cots in the amenities, I requested it and it wasn’t in the room when I arrived. I’ve stayed at other hotels that will have it in the room before. When I asked, the guy at the front desk was very nice but he said he had to go find it. The room was as clean as it could’ve been, not very well vacuumed, there were pieces of paper or random debris in some corners and the carpet had huge stains. Also, the throw blanket by the couch had some mystery sticky thing with a hair sticking out. It honestly looked like wax. It grossed me out and I really wanted to ask for another room but didn’t want to go through the trouble. It however made me question the cleanliness of everything else. I would not book this place again.
Hospedou-se por 1 diária em set. de 2023
Resposta de Customer Service em 23 de set. de 2023
Katherine, thank you for your feedback. It's good to hear that our team members were welcoming. However, it's regrettable to hear about your experience with the baby cot and room conditions. We appreciate you bringing these matters to our attention and will make sure they're addressed promptly. We strive for our guests to have comfortable and positive experiences, so we hope for another chance to provide a more satisfying stay in the future.

10/10 - Excelente

Sergio

Hospedou-se por 2 diárias em set. de 2023
Resposta de Bill Hause-General Manager em 21 de out. de 2023
Thank you for the positive response.

10/10 - Excelente

Margaret

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Customer Service em 20 de set. de 2023
Margaret, it's a delight to see that your stay at the Hyatt Place Oklahoma City Airport met your expectations. On behalf of our dedicated team members, we appreciate your perfect score. We're looking forward to welcoming you back in the future. Safe travels until then!

8/10 - Boa

Charles

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great, reasonably priced place to rest and relax
The room was very nice, large, clean and comfortable with a king bed and a separate area with a couch, TV, desk and a countertop with its own sink and of course, a coffee maker. The only down side was that there is not much in the way of restaurants, shops, bars, etc on the property. If however, your main priority is a nice, very comfortable, clean room in which to sleep and relax, this place would be a great choice.
Hospedou-se por 1 diária em set. de 2023
Resposta de Customer Service em 20 de set. de 2023
Charles, thank you for sharing your experience at Hyatt Place Oklahoma City Airport. We're elated to hear you found our accommodations to be comfortable, spacious, and well-maintained. It's also great to hear that our amenities met your standards. We understand your observation about the site’s conveniences, and we appreciate your feedback as we continuously work to enhance the services provided. We hope that the tranquility and relaxation provided by our accommodations will continue to be a reason for your return.

4/10 - Insatisfatória

Peggy

Hospedou-se por 1 diária em set. de 2023
Resposta de Customer Service em 20 de set. de 2023
We appreciate the feedback, Peggy.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 - Excelente

Levi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Will stay here again
Stayed with family while showing cattle at the state fair. Very nice will stay again.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Customer Service em 19 de set. de 2023
Levi, thank you for sharing your experience at the Hyatt Place Oklahoma City Airport. We are thrilled to hear that you and your family enjoyed your stay while attending the state fair. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. Safe travels!

8/10 - Boa

Mike

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Clean and friendly
Hospedou-se por 1 diária em set. de 2023
Resposta de Customer Service em 17 de set. de 2023
Mike, it's wonderful to hear that you found the Hyatt Place Oklahoma City Airport to be neat and had a warm experience with our colleagues. We appreciate your review and look forward to your next visit.

6/10 - Ok

michelle

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Bill Hause-General Manager em 27 de out. de 2023
We apologize for the hotel not meeting your standards. If there is something we can or could have done to make your stay better please let me know.

10/10 - Excelente

Kimberly, Overland Park

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was great!
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Customer Service em 10 de set. de 2023
Thank you for sharing, Kimberly!At Hyatt Place Oklahoma City Airport, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 - Excelente

Margaret

Hospedou-se por 1 diária em set. de 2023
Resposta de Customer Service em 8 de set. de 2023
Thank you for the amazing rating, Margaret!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Oklahoma City Airport soon!Thanks again for leaving your feedback!

8/10 - Boa

Stephanie, Okc

Hospedou-se por 1 diária em set. de 2023
Resposta de Customer Service em 28 de set. de 2023
Stephanie, thank you for choosing Hyatt Place Oklahoma City Airport for your stay. It's wonderful to know that your experience was satisfying. Should you have any suggestions for the future, feel free to share as we're always eager to improve. We are excited for the opportunity to host you again soon.

10/10 - Excelente

Turayl

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great experience
Hospedou-se por 1 diária em set. de 2023
Resposta de Customer Service em 5 de set. de 2023
Turayl, thank you for sharing your experience at Hyatt Place Oklahoma City Airport. We're thrilled to hear you had a fantastic time. On behalf of our team members, we express our gratitude for your feedback and hope to see you again soon.

8/10 - Boa

Gary R

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Customer Service em 4 de set. de 2023
Thank you for taking the time to share your review with us, Gary!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hyatt Place Oklahoma City Airport.

8/10 - Boa

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023
Resposta de Customer Service em 26 de ago. de 2023
Thank you for taking the time to leave us a 4/5 rating, John!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hyatt Place Oklahoma City Airport.