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Avaliações de OYO Hotel Edmond - University of Central Oklahoma

2 out of 5
OYO Hotel Edmond - University of Central Oklahoma
1300 East Ayers Street, Edmond, OK

Avaliações

3,8
Nota 10 - Excelente. 21 de 222 avaliações" "
Nota 8 - Boa. 17 de 222 avaliações" "
Nota 6 - Ok. 14 de 222 avaliações" "
Nota 4 - Insatisfatória. 20 de 222 avaliações" "
Nota 2 - Terrível. 150 de 222 avaliações" "

4,0/10

Limpeza

3,2/10

Comodidades

3,0/10

Condições e instalações da propriedade

Avaliações

2/10 - Terrível

Shon

Viagem com a família
Pontos negativos: Conforto do quarto
Hospedou-se por 1 diária em ago. de 2023
Resposta de Joey em 11 de set. de 2023
Sincere apologies, Shon! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

2/10 - Terrível

Alexis

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
Stay away!!!
It’s not even a hotel anymore. No check in no one to talk to at all. The resident had to let us know that it wasn’t a hotel anymore and now for section 8
Hospedou-se por 7 diárias em ago. de 2023
Resposta de Eva em 11 de set. de 2023
Hi, Alexis! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

2/10 - Terrível

Ismael

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em nov. de 2021
Resposta de Joey em 4 de mai. de 2022
Hi, Ismael! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

2/10 - Terrível

jon

Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em mar. de 2022
Resposta de Jane em 30 de mar. de 2022
Hi, Jon! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 - Terrível

Fredonna

Pontos negativos: Limpeza e conforto do quarto
Do. Not. Stay. Here.
This was, hands-down, the worst hotel I’ve ever stayed in. It was like a staying in an old asylum. It was smelly and dirty and run down. There was a piece of dog poo in the hallway. There were stains and burn holes in the sheets, so I slept on top of the blanket. There was a hole in the bathroom ceiling and another under the sink, and I saw a roach. I kept telling myself it was only for one night and it was so cheap, and I could handle it for just one night, but it ended up being so stressful that it would’ve been better to just sleep in my car.
Hospedou-se por 1 diária em mar. de 2022
Resposta de Ammy em 27 de mar. de 2022
Apologies for the problems you had faced, Fredonna! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 - Terrível

Sherri

Hospedou-se por 1 diária em mar. de 2022
Resposta de Thomas em 25 de mar. de 2022
Hi Sherri, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Thomas

2/10 - Terrível

Rachel

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
We did NOT stay at these accommodations. This is not a professional business. The office looked like a pig lived there and was run by some college kid who looks like he never sleeps. The whole building was unclean and had gashes in the walls. The "hotel room" is clearly for people who want a One-Night Stand in an apocalyptic setting. Stains everywhere, a sheet was STAPLED over the window. Towels provided were the size of hand towels and were DAMP, and the king bed was actually two twins pushed together. Place had old green carpet (also with stains) and the whole place was very dark. Oh, and there was ceiling caving in in the bathroom. It looked NOTHING like the photo that was provided for us. We disputed the charge and left. DO NOT STAY here unless your definition of cozy is an asylum.
Hospedou-se por 2 diárias em mar. de 2022
Resposta de Ammy em 23 de mar. de 2022
Hi, Rachel! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

4/10 - Insatisfatória

India

Hospedou-se por 1 diária em mar. de 2022

4/10 - Insatisfatória

Emily

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2022

4/10 - Insatisfatória

Jason

Pontos negativos: Limpeza e conforto do quarto
BEWARE! NASTY AT A WHOLE NEW LEVEL
Parking was horrible, icy and almost fell getting out of my car to check-in, building was sketchy looking when I pulled up and saw it. Once I got checked into the room, the room was awful, a full sized bed with very flat pillows, only one blanket, the wall unit wouldn’t even heat the room (set on 86 the highest it would go), the bathroom was gross and hadn’t been cleaned it looked in weeks, the curtains didn’t even cover the window in the bedroom, and I could go on but you get the point. You definitely pay for what you get. I didn’t cancel my reservation because they don’t refund! So heads up folks!
Hospedou-se por 1 diária em fev. de 2022
Resposta de Jane em 1 de mar. de 2022
Hi, Jason! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 - Terrível

Hector

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em fev. de 2022
Resposta de Jane em 26 de fev. de 2022
Hi, Hector! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!

2/10 - Terrível

Gabriel

Hospedou-se por 7 diárias em fev. de 2022
Resposta de Ammy em 25 de fev. de 2022
Hi, Gabriel! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

2/10 - Terrível

Susan

There was no sign outside, no lights, no one at front desk for 10 minutes, and no elevator to 3rd floor ( or at all; it was broken, I was told). On the front desk we’re 2 donut boxes, both of which held one partially eaten donut.To register I had to go into the manager’s office, which was messy: papers all over his desk (and a rusted screwdriver and sharp kitchen knife there as well!); and a person I think was an employee sitting in the only available chair. The handyman said he’d meet me at the outside stair door to let me in nearer my third floor room and did so, but when I had parked my car, gotten my bag, and walked back to that door he was gone. However, it and every inside door leading from the staircase to the room floors was unlocked. The hotel smelled strongly of cigarette smoke everywhere. When I determined that I was extremely uncomfortable with staying there, the manager said he was unable to cancel my reservation and return my fee. I understood that that was because of my having made my reservation through Expedia, who I trusted to only offer decent accommodations. I believe you need to be more thorough in investigating those businesses you offer and would like my money back.
Hospedou-se por 1 diária em fev. de 2022
Resposta de Jane em 20 de fev. de 2022
Hi, Susan! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Jane!

2/10 - Terrível

Amanda, Alma

Viagem em grupo
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The property was nothing like what was pictured on the internet. It was so bad that we didn't even stay!
Hospedou-se por 1 diária em fev. de 2022
Resposta de Smith em 20 de fev. de 2022
Hi, Amanda. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Smith

6/10 - Ok

Gary

The staff were super friendly and very nice. The property could use some better cleaning and better maintenance.
Hospedou-se por 10 diárias em fev. de 2022
Resposta de Jake em 18 de fev. de 2022
Hi Gary, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jake

2/10 - Terrível

William

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 13 diárias em jan. de 2022
Resposta de jon em 31 de jan. de 2022
Hi William, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jon

2/10 - Terrível

Patrisha

Viagem com a família
Pontos negativos: Conforto do quarto
SCAM!!! BEWARE RUNDOWN NASTY BUGS
Hospedou-se por 1 diária em jan. de 2022
Resposta de Bryce em 28 de jan. de 2022
Hi Patrisha, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bryce

2/10 - Terrível

Thomas j

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Some sort of converted medical center. Floor wasnt cleaned and just had cigarette butts on the floor, pizza crusts etc. Many roaches were in the room. Seemed to be an actual halfway house.
Hospedou-se por 1 diária em jan. de 2022
Resposta de Bryce em 25 de jan. de 2022
Hi Thomas, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Bryce

2/10 - Terrível

Shelly

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
Terrible and shady management
The room was absolutely horrible. Dirty fridge, pop spilled on air conditioner and not cleaned, dirty floor and roaches crawling. I was unable to stay even though I booked for a week. The management is shady and did not check me out so they could collect the money anyway. Luckily, Hotel.com fixed it for me.
Hospedou-se por 7 diárias em jan. de 2022
Resposta de Bryce em 22 de jan. de 2022
Hi Shelly, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Bryce

2/10 - Terrível

Thomas

Viagem em grupo
Pontos negativos: Limpeza e conforto do quarto
Worst hotel ever
Worst hotel I've ever stayed in. It was filthy. The room was falsely advertised. No tv, no microwave, no fridge, no towels, the room was advertised as having a kitchen, there was nothing close to a kitchen.
Hospedou-se por 4 diárias em jan. de 2022
Resposta de Clay em 15 de jan. de 2022
Hi Thomas, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Clay

2/10 - Terrível

Hector Omar Chavez

Hospedou-se por 1 diária em jan. de 2022

2/10 - Terrível

Cody

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This place was terrible. Bugs in the rooms. Rooms was dirty when i checked in. People in and out all night. Overall terrible experience
Hospedou-se por 7 diárias em jan. de 2022
Resposta de Mike em 11 de jan. de 2022
Hi Cody, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Mike

2/10 - Terrível

Mike

Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em jan. de 2022
Resposta de Ammy em 11 de jan. de 2022
Hi, Mike! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

6/10 - Ok

Ashley

Hospedou-se por 1 diária em jan. de 2022
Resposta de Mike em 10 de jan. de 2022
Hi Ashley, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Mike

2/10 - Terrível

Cole

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
The place is terrible there was a used syringe in the toilet the toilet didnt flush the curtains were sheets held on by thumbtacks, no pillow sheets. No towels. T.v had burn marks on screen and no remote, drug addicts walking the halls at all hours. It was the worst hotel iv ever stayed in. Never go here.
Hospedou-se por 1 diária em jan. de 2022
Resposta de Jacob em 7 de jan. de 2022
Hi, Cole. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Jacob

2/10 - Terrível

Jerry

Viagem de negócios, Viagem em grupo
Pontos negativos: Limpeza e conforto do quarto
Just don't do it!
I booked this hotel mainly because of the price it really didn't have very many photos of it at the time and what photos they were didn't show anything that would be overly concerning so I went ahead and did it. I stayed there for 3 days and by the third day I was happy to leave. The building looks like it will used to be a dorm and the two front doors are always usually swung wide open so the lobby is always really cold the elevator does not work so you have to climb stairs in order to get to your room. There are signs that say no smoking and yet there is been smoking of all sorts and you can smell it. I woke up one morning and got ready to leave to do what I had to do and there was a hobo sleeping in the building and one of the open areas. The room itself had a decent amount of room but there was very little to it the bed was not that comfortable at all and I know what you're thinking well for the price you know you get what you pay for but this was an understatement. Not to mention there were cockroaches everywhere in the lobby in my room there was not a part of that place that was bug free I would not recommend staying there again spend the extra 5 to 10 dollars a night and stay in a decent hotel and by decent I mean any hotel really other than this particular one. I've been to other Oyo hotels that are nowhere near as bad they're cheap but they're tolerable this one 100% stay away from!!
Hospedou-se por 3 diárias em dez. de 2021

8/10 - Boa

Sammy

Viagem de negócios
Pontos positivos: Conforto do quarto
Hospedou-se por 1 diária em jan. de 2022
Resposta de Ammy em 5 de jan. de 2022
Hi, Sammy! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 - Terrível

Timothy

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
It was nasty I left didn’t want to even sit down
Hospedou-se por 1 diária em jan. de 2022
Resposta de Jacob em 5 de jan. de 2022
Hi Timothy, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jacob

2/10 - Terrível

Morgan

Pontos negativos: Limpeza e conforto do quarto
I will NEVER stay with OYO, anywhere.
Where to start.. 1) As I was arriving, a person was being actively arrested (based on the ramblings of a hotel rep, it seems to have been an employee or their relation) 2) Filled trash bags lined the halls 3) Broken windows in my room 4) Box spring + mattress sitting on the floor 5) It took 2 trips to the front desk before I could get into the room (they seem to lock empty rooms, nightly, to avoid drifters). 6) Elevator is non-functioning 7) The office was heated by a radiant space heater - with wires strewn about the floor 7a) A woman with a baby tripped over the cables but caught herself. 8) The bedding had holes in them I thought Americas Best Value Inn was bad - this site is SO much worse...
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Amina em 6 de jan. de 2022
Hi, Morgan! We are sorry for the unpleasant experience you had with us. Your feedback has been duly apologetic noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Amina!

2/10 - Terrível

carlos

Pontos negativos: Comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2021

2/10 - Terrível

Tom

Pontos negativos: Limpeza e conforto do quarto
Had to leave
Building is an old nursing home. The microwave was filthy and there was no waist basket. Bed seemed ok. Couldn’t turn on the tv because there was no remote. A/c heater was working but it was falling apart. After about an hour I was going to go down to the car and the police were in the hall. They started to question me and ran my license. After they were satisfied that I wasn’t there for prostitution they said that I don’t belong there and should find another place and that the possibility of my car not being broken into was very slim. I went to another place.
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Chris em 26 de dez. de 2021
Something like this should not have happened, Tom, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Chris

2/10 - Terrível

Jose

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
Worst experience
This was the worst hotel I've ever stayed at. The rooms smelled like vomit, the restroom was not clean and had build up around the side of the toilet. They claim it come with a kitchen but there was nothing there but a sink. The photos did not match what the rooms actually look like. We couldn't stay in the hotel for more than two hours because of how bad it was. We cut our losses and left.
Hospedou-se por 2 diárias em dez. de 2021
Resposta de Amina em 22 de dez. de 2021
Sincere apologies, Jose! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Amina!

2/10 - Terrível

Amy

Pontos negativos: Limpeza e conforto do quarto
Scary! Awful! Do NOT stay here!
The "hotel" is a run down old rehab center I believe. It smelled like an ash tray, I was sick with a headache before even checking in. The people were friendly that helped me find a room...and i do mean FIND a room. They had no computer system saying what was available and what wasn't. Once i was shown a room it had broken cabinets, torn gross carpet, bloody stained sheets that i had been told were clean, remote that didn't work, cigarette butts in the window...it was disgusting. the elevator didn't work so I had to take the stairs, passing people that were in hoodies covering their faces in the halls. My son came to my rescue and said he thought it was a bordello. I was scared to be there. I had checked in before it fully sinking in how bad it all was and checked out about 20 minutes later. I was charged for the whole night....I would appreciate my money back. I wish now i had taken pictures as proof of just how terrible this place was. I didn't even know if i was in the right spot except there was a drawn little sign above the entrance "OYO". Oh, and when i got there i had to call a number so the owner could come from wherever they were to check me in. OH....was the worst place I've ever seen...I can't believe it's allowed to be in business.
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Jack em 21 de dez. de 2021
Something like this should not have happened, Amy, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Jack

2/10 - Terrível

Juan

Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Jack em 22 de dez. de 2021
Hi Juan, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jack

4/10 - Insatisfatória

Jennifer

Viagem de negócios
Pontos negativos: Comodidades e condições e instalações da propriedade
It wasn't noticeably signed, there was no one inthe front office and the nuber that was available had no answer. When I was finally helped my key didn't work had to find someone again to help me. When we got to the room squatters were occupying the room and had to find me a completely different room. It was a mess and I will not use that specific oyo again.
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Clay em 20 de dez. de 2021
Hi Jennifer, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Clay

2/10 - Terrível

Viajante verificado

Pontos negativos: Conforto do quarto
Disappointing
During our stay my girlfriend and I had access to two rooms, initially, our first room the shower wouldn't turn on and the heater in the AC/heater unit wouldn't work, it was freezing outside already plus the effects of our attempt to get warm. When given a second key card to another room, upon entry, trash everywhere, no sheets, pillows, blankets, etc. Bed completely unmade and by the looks of it, someone else was staying in the room too.
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Seth em 17 de dez. de 2021
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Seth

2/10 - Terrível

Chad

Hospedou-se por 1 diária em dez.. de 2021
Resposta de Jane em 16 de dez. de 2021
Hi, Chad! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 - Terrível

Shawn

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
Please Read Before Staying Here
I was kinda scared when the Uber driver dropped me off. I dont think it's just a hotel. It appeared to be half apartments and they must rent out hotel rooms as well. When we pulled up there was a fight going on outside between three people. One guy had his shirt off and appeared to be on something going nuts on two other men. Multiple people outside smoking, drinking and watching it. The Uber driver did not think it was a hotel and said She was going to go inside to check and told me to stay in the car. She said she went inside and no one was at what appeared to be a front desk. She said no one was around and that it smelled like cigarettes and alcohol. She came back to the car and said i think we need to find you a safer place to stay. The pictures online make it appear to be a nice affordable hotel but that was not what the uber driver saw inside or myself from outside. I did not ask for a refund because it says no refunds online. I feel they do this because they can trick people into booking a room based on the professional pictures and a nice description of the place. I could have done a better job researching the place but i was in a hurry and i never imagined a run-down apartment complex would also offer hotel rooms. I dont remember seeing in the online description that the facility was both apartments and hotel rooms in the description. If it was there then i should have known better before booking the room. Live and learn!
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Amina em 15 de dez. de 2021
Sorry for the unpleasant experience you had with us, Shawn! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Amina!

2/10 - Terrível

Gary

Pontos negativos: Comodidades e condições e instalações da propriedade
Nice large rooms but no bedding , tv did not work , door locks did not work , office help were always their but they had personal problems.
Hospedou-se por 2 diárias em dez. de 2021
Resposta de Jane em 14 de dez. de 2021
Hi, Gary! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

2/10 - Terrível

Lena

Pontos negativos: Limpeza e conforto do quarto
Worst ever. Absolutely disgusting.
Property was filthy and in disrepair. It took half an hour to be checked in by staff. Trash, discarded clothing and human deification littered the halls and stairwell. Staff was informed why I would not be staying and I was still charged for the reservation
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Ammy em 8 de dez. de 2021
Hi, Lena! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

2/10 - Terrível

Marcus

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
Terrible smoke smell. Elevators in-op, stairwell smelled of urine. Bugs on the floor, cabinets all broken and hanging from hinges. No sheets on the bed.
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Cheshta em 8 de dez. de 2021
Apologies for the problems you had faced, Marcus! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

2/10 - Terrível

Marc S.

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This place is in completely run down condition and definitely not up to code. Downright nasty and smells bad.
Hospedou-se por 1 diária em nov. de 2021
Resposta de Cheshta em 2 de dez. de 2021
Hi, Marc! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 - Terrível

David

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
Don’t stay here
So dirty and scary we didn’t check in. Pictures on internet are not even close to what is there
Hospedou-se por 1 diária em nov. de 2021
Resposta de Cheshta em 29 de nov. de 2021
Hi, David! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 - Terrível

Phillip

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
It was a old project …..
Hospedou-se por 1 diária em nov. de 2021
Resposta de Cheshta em 22 de nov. de 2021
Hi, Phillip! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 - Terrível

Sarah

Hospedou-se por 1 diária em nov. de 2021

2/10 - Terrível

Viajante verificado

Viagem em grupo
Pontos negativos: Limpeza e conforto do quarto
Horrible
Horrible smell horrible upkeep unsafe feel
Hospedou-se por 1 diária em nov. de 2021
Resposta de Ammy em 15 de nov. de 2021
Hi, we never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
Do better
Place say they have Truck parking, I drive a concrete mixer. Show up after a 11hr drive which is my total allow DOT drive time. They didn't have enough parking space. I call hotel.com they say they can't do anything, I talk to front desk. They say they will cancel and I won't get charge. Next day I get charge for no show. This place is run down. Looks like a old apartment complex that OYO turn into a hotel.
Hospedou-se por 1 diária em nov. de 2021
Resposta de Amina em 11 de nov. de 2021
Sincere apologies, We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Amina!

2/10 - Terrível

Erica

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
this was the worst motel room i’ve ever seen. truly a trap house
Hospedou-se por 1 diária em nov. de 2021
Resposta de Jane em 9 de nov. de 2021
Sorry for the hassle you faced, Erica! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 - Terrível

Nuku

Pontos negativos: Limpeza e conforto do quarto
Giant Nope.
I ended up not even checking in. The hotel was honestly scary. There were broken windows in rooms, visible from outside, the cars all looked like they had been vandalized, it felt like it might have been nice in the 90s and just was left to fall apart.
Hospedou-se por 1 diária em out. de 2021
Resposta de Jake em 2 de nov. de 2021
Sorry for the hassle you faced, We have taken note of the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jake

2/10 - Terrível

Jason

Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
The room had roaches. The sheets were dirty. No towels or trash can in the room. We even asked for them and never received them. I really don’t complain but absolutely the worse room ever.
Hospedou-se por 1 diária em out. de 2021
Resposta de Amina em 2 de nov. de 2021
Apologies for the inconvenience caused, Jason! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Amina!