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Avaliações de Sonder Flatiron

3.5 out of 5
Sonder Flatiron
9 West 26th Street, New York, NY

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 33 de 74 avaliações" "
Nota 8 - Boa. 23 de 74 avaliações" "
Nota 6 - Ok. 13 de 74 avaliações" "
Nota 4 - Insatisfatória. 2 de 74 avaliações" "
Nota 2 - Terrível. 3 de 74 avaliações" "

8,8/10

Limpeza

8,0/10

Serviço e funcionários

7,8/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Jose Lucas

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Overall it was a nice experience, but there were information that was given us only after the reservation, for exemple, there was only one conplimentary cleaning in the room during 11 days of stay. One elevator was not working during most of stay. Noisy region during weekend nights.
Hospedou-se por 11 diárias em abr. de 2024

10/10 - Excelente

Stephen

Viagem com a família
Great stay! Will definitely book again….
Hospedou-se por 4 diárias em mar. de 2024

8/10 - Boa

Patrick Harry

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
perfect location. Rooms are comfortable enough for a city trip.
Hospedou-se por 4 diárias em dez. de 2023

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
위치도 좋고 비대면으로 체크인-아웃 하는것도 편하지만 처음에는 조금 당황스러웠어요. 익숙해지니 편합니다. 다만 뷰를 얻는 대신 자연스레 약간 추워요. 그 외에는 너무 좋습니다.
Hospedou-se por 3 diárias em jan. de 2024

10/10 - Excelente

Soo Jin

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 13 diárias em dez. de 2023

10/10 - Excelente

Luca

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Posizione perfetta per visitare la città
Hospedou-se por 7 diárias em jan. de 2024

6/10 - Ok

Annemarie

Viagem com a família
Pontos negativos: Limpeza e comodidades
This is great if you want just out of the bustle. Rooms are very noisy on a Saturday night. Okay during the rest of the week. Staff are friendly but needing to download another app to buy some simple things like water is just not great.
Hospedou-se por 8 diárias em jan. de 2024
Resposta de Sonder em 22 de jan. de 2024
Hi Annemarie, thank you for staying with us. Your feedback is important to us, and we will relay your thoughts to our team. We hope to host you again and show you a better experience.

6/10 - Ok

Menno

Viagem de negócios
Pontos positivos: Limpeza
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Sonder em 21 de jan. de 2024
Hi Menno, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 - Boa

JAE SOOK

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
도습스럽지는 안치만 안전하고 청결하고 소통이 빠릅니다.. 뉴욕여행하기에 좋은 위치에 있어요~
Hospedou-se por 7 diárias em jan. de 2024

10/10 - Excelente

Lisa, Anhaheim

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The room was unique and the views from our room were amazing. Very simple, clean and comfortable. Would stay here again.
Hospedou-se por 6 diárias em dez. de 2023

10/10 - Excelente

Shakiya

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024

6/10 - Ok

Todd

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em dez. de 2023

4/10 - Insatisfatória

Viajante verificado

Viagem em grupo
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
2 thumbs up
Very nice. Will definitely stay again.
Hospedou-se por 2 diárias em dez. de 2023

10/10 - Excelente

David

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023

10/10 - Excelente

Naya

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023

10/10 - Excelente

Jordan

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023

10/10 - Excelente

Sdenne

Viagem com a família
Pontos positivos: Comodidades
I liked everything
Hospedou-se por 3 diárias em out. de 2023

10/10 - Excelente

Robert

Pontos positivos: Limpeza e condições e instalações da propriedade
Enjoyed my stay. Good amount of space in the room with storage lockers in the lobby. Great location
Hospedou-se por 9 diárias em nov.. de 2023

10/10 - Excelente

Shaun

Hospedou-se por 4 diárias em nov.. de 2023

10/10 - Excelente

Travis Sinclair

Pontos positivos: Limpeza e condições e instalações da propriedade
The room was big enough for the two of us. We were on the third floor and the neighborhood noise was negligible. The linens and bedding was clean and good quality. The shower was cramped but the rain fall shower head was amazing. Took two showers a day! The location was perfect for the subway and attractions!
Hospedou-se por 5 diárias em nov.. de 2023

10/10 - Excelente

Jim

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em nov.. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
장기 숙박에 아주 탁월했어요!
Hospedou-se por 10 diárias em nov.. de 2023

10/10 - Excelente

Jeanne

Hospedou-se por 3 diárias em nov.. de 2023

10/10 - Excelente

Karen

Hospedou-se por 4 diárias em out. de 2023

8/10 - Boa

Rene

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It’s was a great stay but the windows were very thin making the noise outside very loud and hard to sleep
Hospedou-se por 7 diárias em set. de 2023

8/10 - Boa

Siddharth

Viagem de negócios
Pontos positivos: Limpeza e condições e instalações da propriedade
Not a conventional hotel and the lack of traditional amenities take some getting used to. However would like to mention that staff were very helpful and this went a long way to make our stay pleasant and productive.
Hospedou-se por 4 diárias em set. de 2023

10/10 - Excelente

Rayvenn Shaleigha

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice room in the centre of NYC! Would reccommend.
Hospedou-se por 9 diárias em ago. de 2023

6/10 - Ok

Atsuko

Pontos positivos: Comodidades e condições e instalações da propriedade
The location is good and the staff is friendly. The problem is noise. The wall is thine so I heard people talking and TV. It’s noisy outside too.
Hospedou-se por 6 diárias em ago. de 2023
Resposta de Sonder em 7 de set. de 2023
Hi Atsuko, we apologize for the noise disturbances you experienced during your stay. While we do our best to disclose that this is a lively area prone to noise, we apologize if anything was unclear. We hope to have the opportunity to host you again.

6/10 - Ok

Danny

If you like your independence stay here.
While the location is ideal I wouldn't recommend it for someone visiting NY for the first time. I had read the reviews where they mention how loud the nearby street noise was and although I have lived in NY before I had to sleep with earplugs (provided on the nightstand) from 3am to 6am because of how loud the street cleaning was on a Tuesday night/Wednesday morning. The hotel is ideal for someone staying by themselves who like their independence and don't want to be greeting by front desk staff. Although this hotel has a door man (someone just sitting behind a podium) not once did they greet us or open the door, hold the elevator door or simply give a smile. I'm guessing this staff position is more of a security front because I've never experienced such cold behavior at a hotel before. I stayed 4 nights and maybe on my last day the guard replied when I said "good morning" most of the time they avoid eye contact and simply do not interact with you. If you're expecting your room to be cleaned BEWARE they do not provide this service evehthough its a button option on the app but you quickly realize its just a button available for all their locations except the service is not provided (at this venue) why have a button that you think you can use just in case you want housekeeping to tidy up your room if the service isn't provided. Also you get one roll of toilet paper, 2 large towels, 2 hand towels and 2 face wash towels. Not sure how you would request more since there's no staff.
Hospedou-se por 5 diárias em ago. de 2023

6/10 - Ok

Cynthia

Hospedou-se por 5 diárias em jul. de 2023
Resposta de Sonder em 13 de jul. de 2023
Hi Cynthia, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 - Boa

Monika

Hospedou-se por 6 diárias em jun. de 2023
Resposta de Sonder em 4 de ago. de 2023
Hi Monika, we appreciate you staying with us and leaving a review. We’re glad you enjoyed your time with us, and we hope you’ll consider us again for your future travels.

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza
Pontos negativos: Conforto do quarto
Air conditioning doesn't keep rooms cool
This hotel does not have a functional air conditioning system. The air conditioning is not controlled by the thermostat in your room, it's controlled by the building management who of course keep it at a muggy 75 degrees. Which in swampland Manhattan on the 10th floor in June is uncomfortable (unless you like being hot). I had business meeting and dinner all day so I didn't have an extra few hours to call Sonder and wait for an employee to show up to try and set the building temperature to a cooler temperature. The building is nice aesthetically. Looks like a nice apartment building on the outside. There is a fancy underground restaurant (with no signage) in this building so it was awkward taking the elevator because restaurant patrons would get lost, follow me into the elevator. They of course don't have the elevator code, so I enter my code as they awkwardly ask me where the restaurant is. So be prepared for ppl to be lost in the elevator with you and you'll need to put your code in. This happened 2x where people were on the elevator but didn't have elevator code or said their code wasn't working. The room itself is decent. I booked not the smallest room but a size up with King bed. Good amount storage for 1 person. Of course the area is great.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Sonder em 4 de ago. de 2023
Your feedback is important to us. We will relay your feedback regarding the air conditioning to our team and work to improve. We hope to host you again and show you a better experience.

4/10 - Insatisfatória

Michael

Pontos positivos: Limpeza
Pontos negativos: Conforto do quarto
Good, unless you want to sleep
The hotel has its convenient location and modern amenities to recommend itself. The big problem is nighttime noise. The building overlooks a busy intersection and the rules for residential quiet hours don't seem to apply in this district. Some combination of car horns, jackhammer and garbage trucks kept up the noise all through the night, which wouldn't be as bad if the windows had any sound isolation to speak of. A white noise machine and earplugs allowed us to get some intermittent sleep, but the management really needs to invest in sound-proof windows.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Sonder em 4 de ago. de 2023
Hi Michael, your feedback is important to us. While we do our best to disclose this lively area on our listing, we apologize if anything was unclear. Should you choose to give us another chance, we'd love to show you a better stay.

10/10 - Excelente

Emalee

Pontos positivos: Limpeza e condições e instalações da propriedade
My husband and I really enjoyed staying here. The location was pretty good for getting around Manhattan with a subway station 2 blocks away. And the room and bathroom were much larger than other hotels we had looked at for a similar price. They were prompt in their response over the app when I needed more towels for the room, and it was great that they provided a white noise machine and earplugs to help cancel out outside noise. Will definitely be looking into other Sonder properties in the future.
Hospedou-se por 5 diárias em mai. de 2023
Resposta de Sonder em 4 de ago. de 2023
Hi Emalee, thank you for staying with us. It's great to hear you and your husband enjoyed your time with us. We hope to host you again in one of our 40+ cities worldwide.

10/10 - Excelente

Stephanie

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Sonder Flatiron is great! A very big room for NYC. Great area. Close to subway. All keypad entry. It’s not a typical hotel. No front desk although they do have a lobby employee who is helpful. Always love a Sonder.
Hospedou-se por 4 diárias em abr. de 2023
Resposta de Sonder em 4 de ago. de 2023
Thank you for your review, Stephanie! We hope to host you again soon.

10/10 - Excelente

HYOUNGPYO

Hospedou-se por 2 diárias em mar. de 2023
Resposta de Sonder em 4 de ago. de 2023
Hi, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

8/10 - Boa

Andrew

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very nice area alot of things to do. There was a mild mildew smell in the main lobby the first 2 days. The remote key didnt work
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Sonder em 4 de ago. de 2023
Hi Andrew, your feedback is important to us. We're sorry about the smell and the access issues you experienced. In the future, feel free to reach out to our 24/7 support team for assistance with any issues. We hope to host you again and show you a better stay.

6/10 - Ok

Zelin Andrew

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
The soundproofing for the rooms is very bad. I can hear people talking and footsteps at the street level. There was also some construction going on at 2am. The noise was unbearable. The ear plugs they provided did not help. Bathroom in the room is also in desperate need of an upgrade. Room cleaning must be scheduled through their app otherwise, they will not come into your room to clean. For this price, I might as well book Hilton. On the bright side, location and ease of check in was great.
Resposta de Sonder em 4 de ago. de 2023
Hi Zelin, your feedback is important to us. We will relay your input to our team and work to improve. We hope to host you again and show you a better experience.

8/10 - Boa

Robert

Pontos positivos: Limpeza e conforto do quarto
Clean and spacious. Excellent location!
Great location. Easy instructions to follow for check in. Clean and spacious room.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Sonder em 4 de ago. de 2023
Hi Robert, thank you for staying with us. We're glad you enjoyed your space. We hope to host you again soon.

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em fev. de 2023
Resposta de Sonder em 2 de mar. de 2023
Hi, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 - Excelente

Frederick, Downham Market

10/10 - Excelente

Jared

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great !

8/10 - Boa

Ryan

Hospedou-se por 3 diárias em out. de 2022

8/10 - Boa

Kayla

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Such a good area and a nice solid and quiet building! It wasn’t dead silent but you’re in New York City- nothing is silent. Hotel was clean and luggage lockers were awesome. Bathroom could use some updating, some of the hardware kinda fell apart but overall we were very happy! Was the first stop on our honeymoon and we had a great time !!!
Hospedou-se por 4 diárias em out. de 2022

8/10 - Boa

denise

Viagem de negócios
Pontos positivos: Limpeza e condições e instalações da propriedade
I personally like that there’s no concierge checking in checking out dealing with long lines before you go and when you arrive and the convenience of it all. If you’re looking for a posh hip place to say this isn’t it but this place is clean and I love the flat iron district area a lot of convenient amenities everywhere
Hospedou-se por 4 diárias em set. de 2022

8/10 - Boa

Sheetal

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Very courteous staff and very centrally located
Hospedou-se por 4 diárias em ago. de 2022

10/10 - Excelente

Lori

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Perfect stay - my new go-to hotel
Huge room! The bed was comfy, the shower was pleasant and everything was as expected. It was quiet for NYC standards - the windows must be thick! The area is vibrant and full of people enjoying restaurants and shopping.
Hospedou-se por 3 diárias em ago. de 2022

10/10 - Excelente

john

Hospedou-se por 5 diárias em jun. de 2022