Suite, king bed, sofa bed, kitchen, whirlpool tub | Roupas de cama antialérgicas, cofres nos quartos, cortinas blackout

Avaliações de Hampton Inn & Suites New Orleans Convention Center

3.5 out of 5
Hampton Inn & Suites New Orleans Convention Center
1201 Convention Center Blvd, New Orleans, LA

Avaliações

8,6

Excelente

Nota 10 - Excelente. 709 de 1135 avaliações" "
Nota 8 - Boa. 223 de 1135 avaliações" "
Nota 6 - Ok. 90 de 1135 avaliações" "
Nota 4 - Insatisfatória. 59 de 1135 avaliações" "
Nota 2 - Terrível. 54 de 1135 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,4/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Edmar

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel muito bom, perto dos pontos turísticos. O quarto e de carpete e cheirava tinha cheiro ruim mas jogamos um pouco de perfume e melhorou e o resto nota 10
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Customer Service em 31 de dez. de 2023
Edmar, agradecemos sua avaliação elogiosa sobre o Hampton Inn & Suites New Orleans-Convention Center. É ótimo saber que você encontrou nossa localização convenientemente perto de atrações turísticas. No entanto, é lamentável que você tenha encontrado um odor desagradável em seu quarto e lamentamos que você tenha sido incomodado. Fique tranquilo, estamos comprometidos em responder adequadamente aos seus comentários para melhorar a experiência geral dos hóspedes. Obrigado por suas amáveis palavras e esperamos recebê-lo de volta com uma estadia melhor na próxima vez.

10/10 - Excelente

Shalon, Brooklyn

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This location was Great! Close to the shopping areas and events. Initially, there was an issue with the room I booked and the manager at the location reached out to me to explain and rectified the matter. I was pleased with the breakfast options and this location was in the cut next to a park. I will recommend this location and will book this hotel the next time I come to New Orleans.
Hospedou-se por 3 diárias em abr. de 2024

8/10 - Boa

Lee

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location for the conference centre. A nice walk into the French Quarter.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Customer Service em 29 de abr. de 2024
Thank you for taking the time to share this lovely review, Lee!We're so glad to know you had such an enjoyable experience with us at Hampton Inn & Suites New Orleans-Convention Center. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. We'd love to host you again so we can share yet another unforgettable experience with you!

10/10 - Excelente

Tynisha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Enjoying my stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 29 de abr. de 2024
Tynisha, it's wonderful to hear that you're enjoying your stay at Hampton Inn & Suites New Orleans-Convention Center. We strive to provide a superb experience and it seems we have succeeded in your case. Thank you for your positive feedback!

10/10 - Excelente

Atricia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The employees
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 28 de abr. de 2024
Thanks for the fantastic review, Atricia!It's excellent you had such an amazing stay at Hampton Inn & Suites New Orleans-Convention Center! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

10/10 - Excelente

Christy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 26 de abr. de 2024
Christy, it's thrilling to hear that you had a top-notch stay at the Hampton Inn & Suites New Orleans-Convention Center. We're looking forward to providing another exceptional experience on your next visit.

6/10 - Ok

Charlie

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Before booking hotel website states parking available which is not true. You have to valet park for an extra fee. Only 2 people working in valet and takes an extremely long time to drop off and pick up vehicle. Stayed on the 7th floor and whole floor reeked of marijuana. I had my kids with me and they asked me what is that smell. Smell was extremely strong. Breakfast is over too early at 9:30.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 24 de abr. de 2024
Charlie, we understand that you had some challenges with the valet service and we apologize if it didn't meet your expectations. Our parking system is designed to provide the utmost convenience for our guests. Also, we aim to create a welcoming and peaceful environment for our guests, so we regret to hear your experience was compromised by undesirable scents due to the time of year as your stay occurred during 4/20 weekend.We're grateful for your feedback on breakfast hours and we will surely take it into consideration for future improvements. A manager will be following up with you soon regarding your concerns about our parking. We hope to have another opportunity to enhance your stay in the future.

6/10 - Ok

LaWonda, Waldorf

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The room smelled like a gym locker. The hotel needs to be upgraded.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 23 de abr. de 2024
LaWonda, it's regrettable to hear that your recent stay didn't meet expectations, particularly referring to the odor in your room and the overall look of the hotel. We aim to provide a welcoming and clean environment for all of our guests. Rest assured that feedback like yours is invaluable and will be shared with our team members to ensure improvement moving forward. We hope to get another opportunity to serve you and provide a better experience.

6/10 - Ok

Mark

Viagem com a família
Pontos positivos: Serviço e funcionários
Tv didn’t work
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Mark, we're sorry to hear about the issues you encountered with the television. Rest assured, our team members are always available to rectify such concerns promptly. We value your feedback and hope to serve you better in the future.

10/10 - Excelente

Kenneth

Pontos negativos: Limpeza e serviço e funcionários
Very
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Thank you for the 5/5 rating, Kenneth!It's excellent you enjoyed your time at Hampton Inn & Suites New Orleans-Convention Center so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - Excelente

Courtney

Viagem em grupo, Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
The front desk staff Was so friendly and helpful in booking our excursions. The gentleman at the parking garage and the bartenders were also very nice
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 19 de abr. de 2024
Courtney, it's fantastic to hear that the team members at the front desk and our parking associate, along with our bartenders, made a positive impact on your stay at Hampton Inn & Suites New Orleans-Convention Center. We focus on delivering exceptional service to our guests and it seems we met that goal with you. We're glad you appreciated their friendliness and assistance with your excursions. We can't wait to welcome you back for another memorable experience.

8/10 - Boa

Lawrence

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The bed could have been better.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 18 de abr. de 2024
Lawrence, thank you for sharing your feedback following your stay at Hampton Inn & Suites New Orleans-Convention Center. While we delight in your 4-star rating, we regret that you found the bed less than ideal. Rest assured, our goal is always to provide a comfortable stay, so we will take your comments into account as we continually work on improving our guest experience. We hope to welcome you back soon.

10/10 - Excelente

Tyra

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff at this Hampton Inn location were pleasant to encounter. They were welcoming, friendly, and eager to assist. Thank you for accommodating our early check-in quickly and being an amazing establishment. I highly recommend this location and when I return to New Orleans, I will probably stay here again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 18 de abr. de 2024
Tyra, it's delightful to hear that the team members at Hampton Inn & Suites New Orleans-Convention Center truly enhanced your stay with their upbeat and eager demeanor. Their aim is always to provide a hassle-free and welcoming environment for valued guests like you. We appreciate your wonderful recommendation and eagerly anticipate your return. Your next visit to New Orleans is awaited.

10/10 - Excelente

frank j

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A great repurposing of an a beautiful, old, brick factory. We had a kitchen suite with 20 foot ceilings.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 17 de abr. de 2024
Frank J, it's great to hear you appreciated the unique transformation of what used to be an industrial space into Hampton Inn & Suites New Orleans-Convention Center. We're glad you enjoyed the spaciousness of our kitchen suite and its grand ceilings. We hope to welcome you back soon!

8/10 - Boa

Francis

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 18 de abr. de 2024
Francis, we appreciate you choosing Hampton Inn & Suites New Orleans-Convention Center and for leaving a rating. We hope your stay was enjoyable and we look forward to welcoming you back soon.

10/10 - Excelente

Jennifer

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay!
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Thank you for this excellent rating, Jennifer!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn & Suites New Orleans-Convention Center! We'd love to host you again someday for yet another unforgettable visit.

10/10 - Excelente

Jermeshia

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My fam tilt and I loved absolutely everything about this place. Please visit 💯
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Jermeshia, it brightens our day at Hampton Inn & Suites New Orleans-Convention Center to hear that you and your family enjoyed your stay. We sincerely appreciate your recommendation and we can't wait to welcome you back for another exceptional experience.

10/10 - Excelente

Brittany

Viagem em grupo
Pontos positivos: Comodidades
Very nice place to stay, friendly staff, great breakfast, and beautiful areas surrounding it
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Brittany, it's wonderful to hear that the Hampton Inn & Suites New Orleans-Convention Center provided a pleasant stay for you. We're thrilled that our friendly team members, complimentary hearty breakfast, and the local beauty of our surroundings made your visit memorable. We appreciate your positive words and look forward to welcoming you back in the future.

8/10 - Boa

Allen

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is in great location to convention center. We had a 3am wakeup call with fire alarms then next day the entire facility lost room lock functions. Maintenance was great with communication and responsiveness to get it fixed quickly.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 15 de abr. de 2024
Allen, it's a relief to know you appreciated the Hampton Inn & Suites New Orleans-Convention Center's convenient location and our maintenance team's promptness in addressing the unexpected facility issue. We understand such unusual incidents might have caused a brief inconvenience. Our team is committed to ensuring comfortable stays for all our guests and your feedback helps in this pursuit. We hope to host you again under smoother circumstances.

10/10 - Excelente

Lillie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Na
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Lillie, we appreciate your feedback but it seems the details of your experience at the Hampton Inn & Suites New Orleans-Convention Center were left out. We would love to hear more about it so we could continue improving our services. Do not hesitate to share your thoughts so we can make your next stay more pleasurable. Thank you!

10/10 - Excelente

Deborah, Wellton

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed here the night before Our Norwegian cruise. They have a shuttle to the cruise ship. The continental breakfast is to die for tons of options. It’s quiet. If only if there was one thing I could say that was kind of a bummer was their bar is only open from 5 PM until they close. We had to check out at 11 which is normal and OK. But We didn’t get on the shuttle until 130 so it would’ve been nice to be able to go in the bar area and have a nice glass of wine or a beer while we waited for our shuttle time but the bar was closed. There was a lot of people in the lobby waiting for their shuttle and I think they could’ve made some serious money if they would’ve had a bartender there. But overall, we would definitely stay there Before our next cruise.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 13 de abr. de 2024
Deborah, we appreciate your glowing remarks about Hampton Inn & Suites New Orleans-Convention Center and your satisfaction with your stay. Your positive feedback on our breakfast and the peacefulness of our hotel is deeply appreciated. That said, we took note of your suggestions regarding the bar timings. Your constructive feedback helps us see things from a new perspective, and we're grateful that you've highlighted opportunities for enhancement. We hope that the timing of the bar's operation didn't dull your overall experience. We will pass on your feedback to the appropriate team members. We're excited to welcome you back for your next cruise.

10/10 - Excelente

Ledy

Viagem de negócios
Pontos positivos: Limpeza e comodidades
Great customer service
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 11 de abr. de 2024
Ledy, it's wonderful to hear you experienced superb service at Hampton Inn & Suites New Orleans-Convention Center! We're truly delighted our team members were able to enhance your stay. Your appreciation is highly valued and we look forward to your next visit.

10/10 - Excelente

Rosena

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was good I enjoyed my stay
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 7 de abr. de 2024
Rosena, it's wonderful to hear that you enjoyed your stay at Hampton Inn & Suites New Orleans-Convention Center. We're looking forward to welcoming you back for another great experience!

6/10 - Ok

Dionne

Viagem em grupo
It was okay
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 3 de abr. de 2024
Dionne, thank you for sharing your review. It's clear that your experience was not quite up to expectations and we appreciate your feedback. Should your travels bring you back, we are confident we can provide an improved experience.

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 4 de abr. de 2024
David, thank you for your wonderful 5-star rating of Hampton Inn & Suites New Orleans-Convention Center. We're pleased to know your experience with us met your expectations. Your valuable feedback is always appreciated. The team eagerly awaits your next visit.

10/10 - Excelente

Dong Gun

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
everything was perfect
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Customer Service em 2 de abr. de 2024
Dong, it's wonderful to hear your experience at Hampton Inn & Suites New Orleans-Convention Center was faultless. We strive to provide our guests with the ultimate stay experience, and it seems we achieved that with your stay. Thank you for your kind words. We look forward to welcoming you back in the future.

4/10 - Insatisfatória

kevin

Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
Pontos negativos: Limpeza e serviço e funcionários
Stayed 2 nights , room never cleaned . Never even saw housekeeping person .
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 2 de abr. de 2024
Kevin, we regret to hear about your recent experience concerning the upkeep of your room. It's our goal to maintain a clean and welcoming environment for our guests. We do fully service rooms after two days stay, but we are always available and more than willing to pick up any trash, refresh towels, make beds, etc. should a guest request it. Feel free to contact the front desk immediately during future stays should any issues arise. We hope to get another chance to serve you better.

10/10 - Excelente

Catina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Safe and clean
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 1 de abr. de 2024
Catina, it's heartening to hear that you found the Hampton Inn & Suites New Orleans-Convention Center to be clean and secure. We appreciate having you as our guest. We hope we will have the opportunity to serve you again in the future. Thank you for your review.

10/10 - Excelente

James, LITTLE ROCK

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is small bit convenient and easy to navigate. The rooms were nice and ours had a kitchen
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 30 de mar. de 2024
James, it's wonderful to learn that you found our Hampton Inn & Suites New Orleans-Convention Center to be conveniently located and easy to navigate. We're pleased that you appreciated our well-appointed rooms with a kitchen included. We can't wait to welcome you back for another pleasant stay in the future.

8/10 - Boa

Ja’Nisa

Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 17 de abr. de 2024
Ja'Nisa, thank you for your stay and the commendable rating. At Hampton Inn & Suites New Orleans-Convention Center, we believe in delivering a high-quality experience, and your approval encourages us. Every time you visit us, anticipate a great stay making wonderful memories. We eagerly await your return.

10/10 - Excelente

T

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pros: excellent front desk staff, decor was welcoming and warm, convention center is across the street, good breakfast, although it’s a bit congested at the waffle bar (hey, ya gotta have waffles…) Cons: Valet/Concierge staff were not very helpful as we were struggling with our bags; did not offer a baggage carriage, had to walk all the way to front desk to ask for one, only to be informed h they were at the valet station!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 24 de mar. de 2024
It's great to learn you found our front desk service excellent and the decor inviting. The Hampton Inn & Suites New Orleans-Convention Center appreciates your kind words regarding our breakfast. Please accept our apologies for the baggage carriage inconvenience, we always aim for our team to assist guests readily. Rest assured, we'll seek to improve on this aspect. Thank you for your feedback.

6/10 - Ok

Deborah

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Customer Service em 21 de mar. de 2024
Deborah, we appreciate you taking the time to share your rating with us. We are continuously striving to deliver a comfortable and enjoyable experience for all of our guests, and we take your feedback seriously as we work towards improving. Thank you for staying with us and we hope to serve you better in the future.

10/10 - Excelente

Joshua

Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Joshua, it's great to see your top-rated review for the Hampton Inn & Suites New Orleans-Convention Center. Our team is thrilled to have made your stay enjoyable. We look forward to welcoming you back for another wonderful experience.

10/10 - Excelente

Tonya

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 16 de mar. de 2024
Tonya, it's fantastic to hear your stay at Hampton Inn & Suites New Orleans-Convention Center was a success. We appreciate you selecting our hotel for your visit. Given the chance, we would be thrilled to host you again.

10/10 - Excelente

Manuela

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 31 de mar. de 2024
Manuela, thank you for your fantastic rating of Hampton Inn & Suites New Orleans-Convention Center. It's rewarding to know you had an enjoyable stay. Keep us in mind the next time you're attending anything at the Convention Center. We sincerely appreciate your feedback.

8/10 - Boa

Andrea, Noblesville

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Parking is only valet and confusing.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 10 de mar. de 2024
Andrea, we appreciate your review. It seems there was some uncertainty regarding our valet-only parking services. But we assure you, it is designed to provide a more convenient experience for our guests. At Hampton Inn & Suites New Orleans-Convention Center, we are always working on improving our services for customer satisfaction. Your feedback is very valuable to us.

8/10 - Boa

Eugene

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
The additional cost for a ready room because we arrived early instead of just giving us a room they charged us $25.00 instead of allowing us to use my Hilton Honors points
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 10 de mar. de 2024
Eugene, thank you for your feedback. We will be contacting you as there are upgrade fees but not early check-in fees. We truly appreciate you choosing Hampton Inn & Suites New Orleans-Convention Center and anticipate accommodating you in the future.

10/10 - Excelente

Sonia

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel, clean, spacious room with a nice bathroom. The area was very nice and close to the min attractions or activities. Staff was friendly and polite. We enjoyed our visit.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Service em 9 de mar. de 2024
Sonia, we're thrilled to hear you had such an enjoyable time at Hampton Inn & Suites New Orleans-Convention Center. It's wonderful you found your room to be clean and large in size with a welcoming bathroom. Furthermore, we're delighted that you appreciated our convenient location near attractions and activities. It's also great to hear you appreciated the friendliness and courtesy of our team members. We eagerly await your next visit.

10/10 - Excelente

Tracie, chandler

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We like this hotel alot. Very clean, good breakfast and friendly staff. Nice park across the street and a few places to eat by walking 15 minutes or so.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Customer Service em 9 de mar. de 2024
Tracie, it's wonderful to hear that you hold the Hampton Inn & Suites New Orleans-Convention Center in high regard. We're glad you found everything to be spotless, appreciated the complimentary hot breakfast, and our team's friendliness left a good impression. We're also pleased to know you enjoyed the convenience of the nearby park and the proximity to several eating places. We're looking forward to welcoming you back the next time you visit New Orleans.

6/10 - Ok

Jody

Viagem em grupo
Pontos negativos: Serviço e funcionários
The area around the convention center was fine. It is nice that they have transportation to the cruise lines. The bartender was fantastic. Check out process was easy. There was no toilet paper in the room when we got there. Tried to call the front desk several times and nobody would answer.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 7 de mar. de 2024
Jody, thank you for sharing your experience. It's great to hear that you found our location convenient and enjoyed the transportation to the cruise lines. We're glad our bartender made a positive impression! However, we regret to hear there were a few complications during your stay, especially in regards to your room amenities and reaching our team members at the front desk. Your feedback is valuable and will certainly be shared with our team for better service in the future. We hope to have another chance to provide a seamless stay experience.

8/10 - Boa

Meagan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Easy access to cruise port lots of things in walking distance
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 6 de mar. de 2024
Meagan, we're pleased to hear that you appreciated the convenient access to the cruise port and various local attractions from Hampton Inn & Suites New Orleans-Convention Center. We work hard to provide a comfortable and strategically located base for all our guests' New Orleans adventures. Thank you for your positive feedback. We hope to serve you again in the near future.

6/10 - Ok

Brenda

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 7 de mar. de 2024
Thank you for sharing your feedback, Brenda!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 - Excelente

Krystin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenient to river walk shopping outlet
Resposta de Customer Service em 6 de mar. de 2024
Krystin, we're delighted to hear you found the location of Hampton Inn & Suites New Orleans-Convention Center beneficial for your shopping requirements. Having easy access to enjoyable shopping outlets like River Walk indeed makes trips such as yours pleasant. We hope to accommodate you again soon!

10/10 - Excelente

Christine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I was a little nervous about staying here after reading more recent reviews. We booked this hotel for one night before leaving for our cruise. I have to say we had a great experience. Check in staff was very friendly, our room was on the top floor, at the end of the hall. We walked around exploring the area between 2-5. Went to the outlet mall, and walked around most of the streets without any issues. Room was clean, beds were very comfortable. Woke up early and had the complimentary breakfast. We have no complaints, will come back again!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 4 de mar. de 2024
Christine, it's wonderful to hear that your stay at Hampton Inn & Suites New Orleans-Convention Center exceeded your expectations. Your kind words about our check-in process, comfortable accommodations, and convenient location truly made our day. Moreover, we're delighted that you enjoyed our complimentary breakfast! We're eager to welcome you back again in the future for another great experience.

10/10 - Excelente

Makeasha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property is close to the convention center which made it very convenient for me.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Service em 4 de mar. de 2024
Makeasha, thank you for your positive review. We're thrilled that Hampton Inn & Suites New Orleans-Convention Center's proximity to the convention center made your stay so convenient. We're indeed strategically located and we're glad you were able to take advantage of it. We look forward to hosting you again soon.

10/10 - Excelente

Hoi

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Breakfast had lots of food options to choose from
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 4 de mar. de 2024
Hoi, it's delightful to hear that you enjoyed the breakfast offerings at the Hampton Inn & Suites New Orleans-Convention Center. We pride ourselves in providing our guests with a diverse and fulfilling start to their day. We look forward to your next stay with us.

10/10 - Excelente

Yureisy, miami

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very close to the Convention center and Riverwalk outlets.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 3 de mar. de 2024
Yureisy, we appreciate your positive words about the Hampton Inn & Suites New Orleans-Convention Center. Our location's proximity to notable landmarks like the Convention Center and Riverwalk outlets is indeed one of the highlights we take pride in. Thank you for recognizing this, and we hope to welcome you back to our hotel in the future.

6/10 - Ok

Amber

Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 23 de mar. de 2024
Amber, we see that your rating indicates that some aspects of your experience did not meet expectations. We always aim to deliver a great experience, and we regret if that didn't happen this time. We look forward to having the opportunity to provide an improved experience on your next visit.

2/10 - Terrível

richie

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Woman at front desk was very rude and condescending.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 2 de mar. de 2024
Richie, we regret hearing about your experience with our front desk. It's disheartening to discover that our team member's manner didn't measure up to the courtesy we strive for. All feedback is crucial, and yours will aid our continuous training progress to enhance guest experiences in the future.

8/10 - Boa

Britney

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice and Clean and very close to the Cruise Port. They also provide transportation to the port and you can leave your vehicle in a locked secure area while you’re cruising for an additional fee.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 1 de mar. de 2024
Britney, thank you for choosing Hampton Inn & Suites New Orleans-Convention Center for your stay. We are thrilled to read about your pleasant experience and that you appreciated our cleanliness and proximity to the Cruise Port. It's wonderful that you took advantage of our port transportation and secure parking facility as well. Your positive comments truly encourage us as we strive to provide a seamless experience for our guests. We hope to serve you again in the future.