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Avaliações de Holiday Inn Express and Suites Nebraska City, an IHG Hotel

2.5 out of 5

Avaliações

8,8

Excelente

Nota 10 - Excelente. 202 de 307 avaliações" "
Nota 8 - Boa. 56 de 307 avaliações" "
Nota 6 - Ok. 29 de 307 avaliações" "
Nota 4 - Insatisfatória. 6 de 307 avaliações" "
Nota 2 - Terrível. 14 de 307 avaliações" "

9,4/10

Limpeza

9,0/10

Serviço e funcionários

9,0/10

Comodidades

9,2/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Wade

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet and clean
Hospedou-se por 1 diária em mai. de 2024
Resposta de Mike AGM em 10 de mai. de 2024
Thank you for letting us know you enjoyed your stay! We strive to make every experience at the Holiday Inn Express Nebraska City the best one possible. Here's hoping we get to welcome you back soon!

8/10 - Boa

Matt

Hospedou-se por 1 diária em mar. de 2024
Resposta de Mike em 5 de abr. de 2024
We appreciate your feedback!

6/10 - Ok

Marti

Hospedou-se por 1 diária em mar. de 2024
Resposta de Mike em 16 de mar. de 2024
Thank you for taking the time to let us know about your stay. I apologize that we didn't quite meet your expectations. We hope you will stay with us again, giving us the chance to show you that your stay was an exception.

8/10 - Boa

Sara

Hospedou-se por 1 diária em mar. de 2024
Resposta de Mike em 4 de abr. de 2024
Thank you for taking the time to let us know you enjoyed your stay with us. We hope to welcome you back soon!

10/10 - Excelente

Lydia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice play to stay
Hospedou-se por 1 diária em mar. de 2024
Resposta de Mike AGM em 9 de mar. de 2024
Thank you for letting us know you enjoyed your stay!

10/10 - Excelente

Jane

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Due to bad weather, we arrived 2 hours before check- in time. The man working check-in went above to allow us early check in. Extremely friend staff—- room was lovely! Highly recommend!!?
Hospedou-se por 1 diária em fev. de 2024
Resposta de Mike em 18 de fev. de 2024
Thank you for taking the time to share your thoughts with us. We're very glad that we were able to get you in early and thrilled that you enjoyed your stay!

4/10 - Insatisfatória

Tim

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Tthe place is clean looks nice but the guy at the desk is very hard to understand.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Mike em 10 de fev. de 2024
Thank you for sharing your thoughts about your recent stay with us.

10/10 - Excelente

Megan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Looked brand new. Very nice hotel!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Mike em 9 de fev. de 2024
Thank you for taking the time to let us know about your experience. We're thrilled to hear you enjoyed your stay with us and hope to welcome you back soon!

2/10 - Terrível

Robyn

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Mike em 1 de jan. de 2024
I'm sorry you didn't enjoy your stay with us. I would have loved to know where we could improve

10/10 - Excelente

Brance

Hospedou-se por 2 diárias em dez. de 2023

2/10 - Terrível

glen

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
The bed has springs sticking out of it. The air conditioning heater made so much noise you could not sleep most terrible sleep ever.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Mike em 30 de nov. de 2023
Thank you for taking the time to tell us about your experience. I regret that you did not enjoy your stay with us. We strive to make every stay a great one and I'm sorry that we failed to do so for you.

6/10 - Ok

Amber

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Lots of weird nicknacks on the front desk. The bathroom lights only work when the bedroom lights are on. The internet was lousy, had to use my personal hotspot instead.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Mike em 30 de nov. de 2023
Thank you for sharing your thoughts with us. I'm sorry to hear that you were less than satisfied with your stay.

10/10 - Excelente

Monica

Hospedou-se por 1 diária em nov. de 2023
Resposta de Mike em 1 de jan. de 2024
Thank you for taking the time to let us know you enjoyed your stay!

2/10 - Terrível

Melissa

Hospedou-se por 1 diária em out. de 2023
Resposta de Mike em 26 de nov. de 2023
We're sorry to hear your stay with us did not meet your expectations.

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2023
Resposta de Mike em 30 de out. de 2023
Thank you for letting us know that you enjoyed your stay with us at the Holiday Inn Express of Nebraska City!

6/10 - Ok

Jodie

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Check in clerk was mediocre not friendly. Overall the hotel seems very new/renovated and clean, so was impressed with that. The bed was super comfortable. However, we got in late so went right to bed and almost immediately the heater kicked on for the first time and was super loud and cranky which prevented me from falling asleep easily. It needs to be checked. The breakfast hostess was so sweet and helpful. She was good at her job.
Hospedou-se por 1 diária em out. de 2023
Resposta de Mike em 30 de out. de 2023
Thank you for taking the time to share your thoughts with us. We endeavor to make every stay spectacular and I'm sorry to hear we didn't hit the mark for your stay. Our maintenance team is in the process of checking all heaters in the hotel in order to get them ready for the colder weather. I will also be passing on your evaluations to the staff members concerned, both positive and negative. We want everyone to feel recognized and warmly welcomed, every time.

10/10 - Excelente

Kimberly

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Mike em 28 de out. de 2023
Thank you so much for taking the time to share your thoughts with us. We are thrilled to hear that you enjoyed your stay and hope to see you again!

10/10 - Excelente

Keanne

More signage would be nice, kind of hard to find. Coffee was warm, could have been hotter!
Hospedou-se por 2 diárias em out. de 2023
Resposta de Mike em 30 de out. de 2023
Thank you for taking the time to share your thoughts with us. We're glad you enjoyed your stay despite the inconveniences you mentioned. We will coach our team on making sure the coffee is hot for every guest, especially with the colder weather coming in.

8/10 - Boa

Lisa

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The staff was non-existent. No one was ever at the desk. No warm greeting or helpful presence. We had the feeling we were at a self-service facility. From the Hwy you could see the building but no signage in how to find the access road. It was quite high priced for no warm fuzzies.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Mike em 27 de out. de 2023
Thank you for taking the time to share your thoughts with us. I'm sorry if we have the impression that our staff was never present. We will use your comments to coach our team on how to better serve our guests.

10/10 - Excelente

Julie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent facility
This was my first time at this property. I was impressed with comfort and lighting in the rooms and the selections at breakfast.
Hospedou-se por 1 diária em out. de 2023
Resposta de Mike em 23 de out. de 2023
Thank you for sharing your thoughts with us. We're thrilled to hear that you enjoyed your stay!

8/10 - Boa

Mark

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great for passing through, wonderful breakfast.
Hospedou-se por 1 diária em out. de 2023
Resposta de Mike em 21 de out. de 2023
Thank you for taking the time to share your experience with us. We're glad you enjoyed your stay!

10/10 - Excelente

Rick

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place to stay
Room was spacious and clean. Very cozy
Hospedou-se por 1 diária em out. de 2023
Resposta de Mike em 21 de out. de 2023
Thank you so much for taking the time to share your thoughts with us!

6/10 - Ok

Frank

Hospedou-se por 1 diária em set. de 2023
Resposta de Mike em 12 de out. de 2023
Thank you for sharing your thoughts on your stay with us. It seems we fell slightly short of your expectations. I'm sorry to hear that. Hopefully you'll stay with us again soon so we can show you that was an exception!

8/10 - Boa

Frank

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
One night stay while traveling through the area. The only issue was a language barrier at the front desk.
Hospedou-se por 1 diária em out. de 2023
Resposta de Mike em 11 de out. de 2023
Thank you for taking the time to share your thoughts with us. We strive to make every stay a great one and we're glad to hear you enjoyed yours.

6/10 - Ok

ADAM

Hospedou-se por 1 diária em out. de 2023
Resposta de Mike em 30 de out. de 2023
I am sorry to hear that your experience with us was merely average. We strive to make every stay a great one and I hope that we are able to do that for you in the future.

10/10 - Excelente

Sarah

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Mike em 6 de out. de 2023
Thank you for letting us know you enjoyed your stay with us!

10/10 - Excelente

Kathryn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Extremely clean all around. Quiet and safe environment. The only thing that needs an upgrade is the mattress! Way too soft and mushy that causes back pain. At least rotate mattresses every 3 months.
Hospedou-se por 1 diária em out. de 2023
Resposta de Mike em 6 de out. de 2023
Thank you for taking the time to share your thoughts with us! We're happy to hear you enjoyed your stay.

6/10 - Ok

Tiffany

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We called early due to being from out of town and having a toddler that really needed a nap. We were told that we could not check in early, no options to pay extra for that due to them not having very many housekeepers, Get there and there's no water machine with the ice machines, bottles of water were $3 a piece. Next, we took our little guy swimming and didn't bring towels down, so my husband went and asked for some and they said they would bring them. About 30 minutes later, no towels and our son was shivering so I had to go back to our room soaking wet to get them. Last, we went to breakfast around 8, there was barely anything left and it was supposed to be served until 9:30. Overall, it's a decent place to stay and be safe for the night, but it definitely has its issues and is super understaffed.
Hospedou-se por 1 diária em set. de 2023
Resposta de Mike em 1 de out. de 2023
Thank you for taking the time to tell us about your stay. I would like to apologize for any confusion regarding our available amenities and for the inconvenience this caused. If you have any further questions or concerns, please reach out to me directly at the hotel and I'll be happy to assist.

8/10 - Boa

Andrea

Hospedou-se por 1 diária em set. de 2023
Resposta de Mike em 26 de set. de 2023
Than you for taking the time to share your experience with us. Happy to hear it was a good stay!

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Mike em 25 de set. de 2023
Thank you so much for taking the time to share your thoughts with us! We're very glad to hear you enjoyed your stay!

6/10 - Ok

Kathy

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our passage into the room didn't work.
Hospedou-se por 1 diária em set. de 2023
Resposta de Mike em 22 de set. de 2023
Thank you for sharing your thoughts with us. We do apologize for the glitch with your room key. We will be looking into the matter and will take the appropriate action to avoid such issues in the future.

8/10 - Boa

Matthew

Hospedou-se por 4 diárias em set. de 2023
Resposta de Mike em 30 de out. de 2023
Thank you for taking the time to share your experience with us. We look forward to serving you again in the future.

2/10 - Terrível

Kent

Hospedou-se por 3 diárias em set. de 2023
Resposta de Mike em 30 de out. de 2023
I'm sorry to hear that we failed to meet your expectations on this occasion. We will coach our staff to improve future experiences for you and other guests.

8/10 - Boa

Michelle, Moravia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Mike em 19 de set. de 2023
Thank you for taking the time to share your thoughts on your stay with us. We're happy to hear it was a pleasant one!

10/10 - Excelente

ROBERT

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Mike em 15 de set. de 2023
Thank you for taking the time to share your thoughts with us. We're very glad you enjoyed your stay at our location!

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em set. de 2023
Resposta de Mike em 9 de set. de 2023
Thank you for sharing your thoughts with us. We're glad you enjoyed your stay!

10/10 - Excelente

Jorge

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was super nice and the breakfast was really good. Thank you for making our stay here super comfortable.
Hospedou-se por 1 diária em set. de 2023
Resposta de Mike em 8 de set. de 2023
Thank you so much for taking the time to share your thoughts about your experience with us. We are very happy to hear that you enjoyed your stay and look forward to seeing you again in the future!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Mike em 3 de set. de 2023
Thank you for sharing your experience with us. We're so happy to hear you enjoyed your stay!

10/10 - Excelente

Luther

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet
Hospedou-se por 1 diária em ago. de 2023
Resposta de Mike em 31 de ago. de 2023
Thank you so much for sharing your thoughts with us. We are very happy to hear that you enjoyed your stay and hope to see you again!

10/10 - Excelente

Stewart

Hospedou-se por 1 diária em ago. de 2023
Resposta de Mike em 31 de ago. de 2023
Thank you for taking the time to share your thoughts with us. We strive to make every stay a pleasant one and we are very happy to hear that you enjoyed your time with us!

10/10 - Excelente

Erik

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and seemed new. Friendly staff and solid breakfast.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Mike em 27 de ago. de 2023
Thank you for your feedback! We strive to make every stay a memorable experience for the right reasons and are happy to hear that you enjoyed your time with us!

10/10 - Excelente

Susanne

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Front desk staff was friendly and helpful. Property is clean.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Mike em 27 de ago. de 2023
Thank you very much for taking the time to share your experience with us. We are very pleased to hear that you enjoyed your time at our property!

6/10 - Ok

Troy

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Ac unit was extra loud and punping in a lot of humidity.... everything in the room felt wet... hard to s sleep. The shower site kept opening and would not stay shut. Tv menu hard to understand how to operate so just shut it off. Think in just got a bad room.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Mike em 27 de ago. de 2023
Thank you for taking the time to share your thoughts with us. As I'm sure you are aware, we were experiencing high heat combined with high humidity during the time you were with us, but I do apologize that you were uncomfortable in your room. I will pass your concerns about the AC and the shower on to my maintenance team. In regards to the tv menu, anyone at the front desk would have been happy to help if only we had known you were struggling with it. I do hope that you will stay with us again in the future and allow us to show you that your less than satisfactory stay was an exception.

10/10 - Excelente

Jose

Viagem com a família
Pontos positivos: Limpeza e comodidades
Excellent
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Mike em 24 de ago. de 2023
Thank you so much for taking the time to share your thoughts on your stay with us. We strive to make every stay as pleasant as possible and are very happy to hear that you enjoyed your time with us!

4/10 - Insatisfatória

Michelle

Hospedou-se por 1 diária em ago. de 2023
Resposta de Mike em 31 de ago. de 2023
Thank you for taking the time to share your thoughts with us. I'm sorry to hear that we did not meet your expectations, but we do hope that you will stay with us again and allow us to show you that your unsatisfactory stay was an exception.

10/10 - Excelente

Karen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Mike em 5 de ago. de 2023
Thank you so much for choosing our hotel for your recent stay, and for taking the time to share your thoughts about it! We are very happy to hear that you enjoyed your time with us and hope to see you again in the near future!

10/10 - Excelente

mike

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great staff. Comfortable room
Hospedou-se por 1 diária em ago. de 2023
Resposta de Mike em 5 de ago. de 2023
Thank you for choosing us for your stay and for taking the time to tell us about it. We are very happy to hear that you enjoyed your interactions with our staff and that you were comfortable in your room. We hope to see you again the next time you are in the area!

10/10 - Excelente

Colette

Hospedou-se por 1 diária em jul. de 2023
Resposta de Mike em 28 de jul. de 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEBRASKA CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful new hotel
Beautiful new hotel. Very clean. Only complaint was the ac unit seemed very loud when kicking on and off.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Mike em 23 de jul. de 2023
Thank you so much for taking the time to share your thoughts with us. We are very glad to hear that you enjoyed your stay but we do apologize for the noise of the A/C unit. A work order has been placed with our maintenance team to address it. Thank you again and we hope to see you in the near future!

10/10 - Excelente

Kimberly Dawn, Chicago

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean hotel. We were able to use the lobby area to get together with family. Staff was great as was breakfast.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Mike em 20 de jul. de 2023
Thank you for choosing our Holiday Inn Express for your recent stay, and for taking the time to let us know your thoughts on the experience! We are very pleased to hear that you enjoyed your time with us and hope that we will see you again!