Dear Suzanne,Thank you for choosing to stay at Boma Inn Nairobi and for taking the time to share your feedback with us. We genuinely value your input as it helps us to continually assess and improve the quality of our services.We regret to hear that you found our hotel to be expensive in relation to the value it provided. We strive to offer our guests competitive pricing while maintaining the highest standards of service and amenities. Your satisfaction is of utmost importance to us, and we apologize if we fell short of meeting your expectations in this regard. We appreciate your honesty and hope that despite this, you were able to enjoy your overall experience with us.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,Yasmine EidCluster General Manager

Dear Arnold,Thank you for sharing your experience with us through our Survey guest page following your recent stay at the Boma Inn Nairobi.As a valuable guest of our hotel, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best regards, Yasmine Eid Maalouf - General Manager

Dear Peggy,Thank you for sharing your experience with us through our Survey guest page following your recent stay at the Boma Inn Nairobi.As a valuable guest of our hotel, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best regards, Yasmine Eid Maalouf - General Manager

Dear Doris,Thank you for your kind words regarding your recent stay at Boma Inn Nairobi. We are delighted to hear that you found the room to be to your liking and that our staff provided excellent service throughout your visit. Your satisfaction is our top priority, and we are thrilled to know that we could contribute to a positive experience during your time with us. We look forward to welcoming you back on your next visit to Nairobi. If there is anything else we can assist you with, please do not hesitate to reach out. Warm regards,Yasmine EidCluster General Manager

Dear Guest,Thank you for choosing to stay with us and for sharing your feedback regarding your recent experience. We sincerely apologize for any disappointment or inconvenience you encountered during your stay.We regret to hear that the absence of an on-site restaurant, the terrace being cleared of tables, and the closure of the outside bar impacted your experience negatively. We understand the importance of these amenities in enhancing your stay, and we are sorry for any inconvenience caused by their unavailability.We are also sorry to hear that some of the services previously offered on-site have been relocated to The Boma. We understand that this change may have inconvenienced you, and we appreciate your understanding as we strive to streamline our services for the benefit of our guests.As for the additional fee for breakfast upon arrival, we apologize for any inconvenience or confusion regarding this matter. Your feedback has been noted, and we will review our policies to ensure clarity for our guests in the future.We are pleased to hear that you found Tembo Bistrot to be a welcoming alternative, and we will be sure to pass along your compliments to their staff.Once again, we apologize for any shortcomings during your stay and appreciate your feedback as it helps us to improve our services and better meet the needs of our guests. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,Yasmine EidCluster General Manager

Dear Earl,Thank you for your kind words regarding your recent stay at Boma Inn Nairobi. We are delighted to hear that you found the room to be to your liking and that our staff provided excellent service throughout your visit. Your satisfaction is our top priority, and we are thrilled to know that we could contribute to a positive experience during your time with us. We look forward to welcoming you back on your next visit to Nairobi. If there is anything else we can assist you with, please do not hesitate to reach out. Warm regards,Yasmine EidCluster General Manager

Dear Stephanie,Thank you for taking the time to share your experience with us following your recent stay at Boma Inn Nairobi. We appreciate your kind words about our helpful staff, and we sincerely apologize for the inconvenience you faced with the unstaffed reception during both check-in and check-out.Your feedback is crucial in helping us improve our services, and we understand the importance of a prompt and efficient check-in/check-out process. We regret that you had to wait for twenty minutes, and we assure you that we are taking immediate steps to address this issue and ensure it does not happen in the future.We value your patience and understanding and hope that this isolated incident will not deter you from considering us for your future stays. If there's anything specific you would like to discuss further or if there's an opportunity for us to make amends, please feel free to reach out directly.Once again, we appreciate your feedback and thank you for bringing this matter to our attention. We look forward to the possibility of welcoming you back and providing you with a more seamless experience.Sincerely,Yasmine Eid,Cluster General Manager

Dear Mark,Thank you for sharing your experience with us through our Survey guest page following your recent stay at the Boma Inn Nairobi.As a valuable guest of our hotel, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Best regards, Yasmine Eid Maalouf - General Manager

Dear Daphine,Thank you for sharing your feedback following your recent stay at Boma Inn Nairobi. We sincerely apologize for any aspects of your experience that did not meet your expectations and for the disappointment you encountered.Your rating of 4 out of 10 is concerning to us, and we take your feedback seriously as it helps us identify areas where we can improve. We would greatly appreciate it if you could provide us with more specific details regarding the issues you encountered during your stay. Your insights will enable us to address any shortcomings and enhance our services for future guests.We are committed to providing exceptional experiences for all our guests, and we regret that we fell short of delivering that during your visit. Please know that your satisfaction is of utmost importance to us, and we are dedicated to ensuring that your next stay with us exceeds your expectations.Once again, we apologize for any inconvenience you experienced, and we hope to have the opportunity to welcome you back and restore your faith in our hotel.Warm regards,Yasmine EidCluster General Manager

Dear Megan,Thank you so much for taking the time to share your positive experience with us at Boma Inn! We are thrilled to hear that you had a wonderful stay at our hotel and that our team, particularly Alex at the Inn and Frida at the spa, made such a positive impression on you.It warms our hearts to know that our staff's thoughtfulness and friendliness contributed to making your stay memorable. We are incredibly proud of Alex and Frida for going above and beyond to ensure your needs were met and that you had a fantastic experience with us.Your kind words mean a lot to us, and we can't wait to welcome you back again soon! Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm regards,Yasmine EidCluster General Manager

Dear Chandan, Thank you for taking the time to share your comments through our guest page review. Indeed it is our pleasure having you as our valued guest during your stay in our hotel though it is with much regret that we were not able to meet all your expectations. We take note on above concerns be rest assured we will handle it. Once again, please accept my sincere apologies for our inability to provide you a valued experience and we hope to be given another chance to be of service to you in the future, trusting that we will provide you with a favourable stay next time. Best regards,

Dear Peter,Thank you for choosing boma as your preffered choice of accommodation we appreciate your feedback

Dear Sue,Thank you for choosing the Boma inn as your preferred choice of accommodation in Nairobi,We are glad you had a wonderful and comfortable stay with us.Looking forward to hosting you back.Best regards,

Dear John,Thank you for choosing the Boma inn as your preferred choice of accommodation in Nairobi,We have noted your rating and we would like to appreciate for taking your time and review us.Looking forward to hosting you back.Best regards,

Dear Guest,Thank you for choosing the Boma inn as your preferred choice of accommodation in Nairobi,We are glad you had a wonderful stay with us.Looking forward to hosting you back.Best regards,

Dear Dr.Tapan,Thank you for choosing the Boma inn as your preferred choice of accommodation in Nairobi,We are glad you had a wonderful and comfortable stay with us.Looking forward to hosting you back.Best regards,

Dear Evan,Thank you for choosing the Boma inn as your preferred choice of accommodation in Nairobi,We are glad you had a wonderful stay with us.Looking forward to hosting you back.Best regards,

Dear Akshay,Thank you for sharing your ratings on this platform,We appreciate your feedback Best regards,

Dear Salvatore,Thank you for taking your time to rate us on this platform.We appreciate your feedback.Looking forward to hosting you

Dear Mole,Thanks you for taking your time to review us on this platform.we are glad you had a wonderful stay with us.However we have noted your comment on room allocation in which our check in time is 1400hrs and check out is 1000hrs.for early arrival is subject to availability.Looking forward to hosting you back in the near future.Warm Regards,

Dear Julian,Receive greetings from the Boma Hotels. We are pleased to have met your expectations during your stay with us. We look forward to hosting you again in the near future. Warm Regards,

Dear Theodora,Thank you for taking your time to share your review on this plat form.We appreciate your feedback!

Dear Ronald,Thank you for choosing Boma inn as your preffered choice of accommodation. We are glad you had a wonderful stay with us. Looking forward to hosting you back. Warm Regards,

Dear Dennis,Receive greetings from the Boma Hotels. We are pleased to have met your expectations during your stay with us. We look forward to hosting you again in the near future. Warm Regards, Yasmine Eid Maalouf-General Manager.

Dear Dennis,Thank you very much for taking the time to post your review following your stay at Boma Inn.However we have noted the comment on the room and be rest assured we will check on it. Once again, thank you for your feedback and we hope that the above will clarify your concerns. I hope this will not refrain you from coming back and we all look forward to welcoming you again to the assuring you of our best care and quality services. Best regards,

Dear Ester,Thank you very much for taking the time to post your review following your stay at Boma.However we have noted the comment and be rest assured we will check on it. Once again, thank you for your feedback and we hope that the above will clarify your concerns. I hope this will not refrain you from coming back and we all look forward to welcoming you again to the assuring you of our best care and quality services. Best regards, Yasmine Eid Maalouf - General Manager

Dear Mole,Greetings from Boma Nairobi, and thank you for choosing us during your previous stay. We appreciate you feed back, we have escalated the above concern to the team. Please be rest assured we will work on it.Looking forward to hosting you back Best regards,

Dear Stig,Thank you for taking your time to rate us,We are glad you had a wonderful stay with us, Looking forward to hosting you back in the near future. Best Regards,

Dear Barbara,Greetings from Boma Nairobi, and thank you for choosing us during your previous stay. We appreciate you feed back, we have escalated the above concern to the team.Best Regards,

Dear Joey,Thank you for taking your time to rate us,We are glad you had a wonderful stay with us, Looking forward to hosting you back in the near future. Best Regards,

Dear Hildegard,Greetings from Boma Nairobi, and thank you for choosing us during your previous stay. We appreciate you feed back, Best regards,

The Obaid,Thank you for taking your time to rate us,We are glad you had a wonderful stay with us, Looking forward to hosting you back in the near future. Best Regards, Yasmine Eid Maalouf - General Manager.

Dear Guest,Thank you for taking your tining your time to revert backWe appreciate your feed and glad you had a wonderful stay with usLooking forward to hosting you back

Dear Catherine,Greetings from Boma Nairobi, and thank you for choosing us during your previous stay. We appreciate you feed back Best Regards,

Dear Michael,Thank you for taking your tining your time to revert backWe appreciate your feed and glad you had a wonderful stay with usLooking forward to hosting you back

Dear Nicholas,Thank you for taking your time from your busy schedule and rate us.We appreciate your feedback

Dear Johan,Happy holidays!!!!!Thank you for taking your time to write back to usWe appreciate your feed and glad you had a wonderful stay with us and enjoyed both facilities.Looking forward to hosting you back

Dear Faith,Thank you for rating us 10/10 we are glad that we made your stay with us memorable

Dear Ken,Thank you for choosing Boma as your preffered choice of accomodation.We have noted your comment on the water pressure,Be rest assured we are doing something about it.Best regards,