Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 862 de 1386 avaliações" "
10 - Excelente
862
Nota 8 - Boa. 331 de 1386 avaliações" "
8 - Boa
331
Nota 6 - Ok. 100 de 1386 avaliações" "
6 - Ok
100
Nota 4 - Insatisfatória. 45 de 1386 avaliações" "
4 - Insatisfatória
45
Nota 2 - Terrível. 48 de 1386 avaliações" "
2 - Terrível
48
9,2/10
Limpeza
9,2/10
Serviço e funcionários
8,6/10
Comodidades
8,8/10
Condições e instalações da propriedade
8,6/10
Cuidado com o meio ambiente
Avaliações
6/10 - Ok
PEDRO
Viagem com a família
9 de ago. de 2023
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hotel bom e com acomodara-se de ficar próximo ao a
PEDRO
Hospedou-se por 1 diária em ago. de 2023
Resposta de Guest Services Manager em 11 de ago. de 2023
Dear Pedro, Thank you for choosing us and for your feedback. Your total satisfaction is always our top priority; therefore, based on your rating, we are glad to learn that you had an overall enjoyable stay and you loved our convenient location. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best regards,Guest Services Manager
6/10 - Ok
Sophie
Viagem em grupo, Viagem a dois
25 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Douche et toilette en mauvais etat
Sophie
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 26 de abr. de 2024
Dear Sophie, Nous vous remercions pour vos commentaires. Je suis désolé de lire que l'état de la salle de bains n'était pas conforme à nos normes et qu'il vous a laissé une impression négative de notre hôtel. Je vous présente nos excuses les plus sincères.Best regards,Guest Services Manager
4/10 - Insatisfatória
Mario
24 de abr. de 2024
Pontos positivos: Comodidades
Pontos negativos: Condições e instalações da propriedade
Pas de chauffage, on a gelé et on a du sortir couverture supp. Wifi non accessible Mobilier et lit laisse a desirer , Pour qualité prix ; insatisfait.
Mario
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 26 de abr. de 2024
Dear Mario, Nous vous remercions de nous avoir fait part de vos commentaires suite à votre récent séjour. Je vous présente mes excuses les plus sincères pour n'avoir pas veillé à ce que la chambre qui vous a été attribuée soit en parfait état. Il n'y a aucune excuse pour cette erreur de notre part. Je vous assure que cela ne correspond pas aux normes dont nous sommes capables d’offrir.Best regards,Guest Services Manager
10/10 - Excelente
Carl-Michel
Viagem a dois, Viagem com família e crianças pequenas
24 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Il ny a plus de piscine a lhotel pour passer le temps avec les enfants, tres peu securitaire pour les autos , nous nous sommes fait voler notre pick-up pendant notre voyage malgré le stationnement suposement securisé de l’hotel, beaucoup de vol de voiture a cette endroit selon les policiers.
Carl-Michel
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 26 de abr. de 2024
Dear Carl-Michel, Nous vous remercions de nous avoir fait part de vos commentaires. Je suis désolé de lire que vous avez été déçu que nous n'ayons plus de piscine qui est fermée depuis 2019. Il est vraiment regrettable que votre véhicule ait été volé. Le crime organisé et l'augmentation significative des vols de voitures dans notre pays, comme le rapportent les médias, en particulier en Ontario et au Québec, est très préoccupant. Nous travaillons en étroite collaboration avec la police locale pour faire tout ce qui est en notre pouvoir pour minimiser les risques. La zone aéroportuaire dans son ensemble a été touchée par cette tendance. Best regards,Guest Services Manager
6/10 - Ok
mark
Viagem com a família
20 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Great staff, however went to pick up vehicle, the window was smashed in the hotel parking lot.
mark
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 22 de abr. de 2024
Dear Mark, Thank you for reviewing your stay with us. We are pleased to read that you found our associates to be great. The incident with your car was truly unfortunate. We take all guest comments seriously and understand the importance of maintaining the trust of our guests. We aim to ensure the highest level of service and care for our guests and their property.Best regards, Guest Services Manager
10/10 - Excelente
Cindy
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cindy
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 22 de abr. de 2024
Dear Cindy, We are thrilled you had an excellent stay at Sheraton Montreal Airport Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best regards, Guest Services Manager
8/10 - Boa
Benoit
Viagem com a família
19 de abr. de 2024
Bien
Benoit
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 22 de abr. de 2024
Dear Benoit, Nous apprécions les commentaires positifs. Merci d'avoir séjourné chez nous.Best regards, Guest Services Manager
10/10 - Excelente
Louis
19 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent
Louis
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 20 de abr. de 2024
Dear Louis, Thank you for the wonderful rating and review of Sheraton Montreal Airport Hotel! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon on your future visit.Best regards, Guest Services Manager
10/10 - Excelente
Donat
Viagem a dois
17 de abr. de 2024
Great service from all the personnel.The Eclipse Bar and Restaurant is Fantastic.
Nice place!
Donat
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 18 de abr. de 2024
Dear Donat, Thank you for staying at the Sheraton Montreal Airport Hotel on your recent visit to our city and for dining at our in-house restaurant, Eclipse Restaurant and Bar. We are happy that your experience was fantastic and that you enjoyed our delectable dishes, chic ambiance, and impeccable services. Our culinary team will be happy to see your kind remarks. It would be our pleasure to welcome you back on your future trips to Montreal.Best regards, Guest Services Manager
10/10 - Excelente
Siliva
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Siliva
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 17 de abr. de 2024
Dear Siliva, Thank you so much for the perfect rating of your time at Sheraton Montreal Airport Hotel. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Best regards, Guest Services Manager
8/10 - Boa
Jillian
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to the airport.
Jillian
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 16 de abr. de 2024
Dear Jillian, Thank you for making the Sheraton Montreal Airport Hotel part of your travel plans. We enjoy streamlining our guests' travel plans with our proximity to the airport. It is wonderful to know this helped to make your stay perfect. We look forward to your next visit.Best regards, Guest Services Manager
10/10 - Excelente
Gloria
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I have tried other airport hotels and Sheraton is the best!
Gloria
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 14 de abr. de 2024
Dear Gloria, Thank you for the generous rating of the Sheraton Montreal Airport Hotel. Our goal is to make every guest feel welcome and comfortable their entire visit. Therefore, we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the Montreal area.Best regards, Guest Services Manager
10/10 - Excelente
Francois
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
excellent service à l’accueil
Francois
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 15 de abr. de 2024
Dear Francois, Nous apprécions les commentaires positifs. Merci d'avoir séjourné chez nous.Best regards, Guest Services Manager
10/10 - Excelente
Stephan
12 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Stephan
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 14 de abr. de 2024
Dear Stephan, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Sheraton Montreal Airport Hotel look forward to your next visit.Best regards, Guest Services Manager
10/10 - Excelente
Stacy
11 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quick and efficient check in. Good service.
Stacy
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 12 de abr. de 2024
Dear Stacy, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at the Sheraton Montreal Airport Hotel.Best regards, Guest Services Manager
10/10 - Excelente
Diane
10 de abr. de 2024
Diane
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 1 de mai. de 2024
Dear Diane, Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at the Sheraton Montreal Airport Hotel. We hope to have the pleasure of doing so again on your next visit to our city.Best regards, Guest Services Manager
10/10 - Excelente
Josée
9 de abr. de 2024
Josée
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 12 de abr. de 2024
Dear Josée, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Sheraton Montreal Airport Hotel look forward to your next visit.Best regards, Guest Services Manager
8/10 - Boa
JOHN
9 de abr. de 2024
JOHN
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 29 de abr. de 2024
Dear John, It is wonderful to know you enjoyed everything about your time at the Sheraton Montreal Airport Hotel and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we look forward to hosting you again soon.Best regards, Guest Services Manager
8/10 - Boa
Christine
Viagem a dois
7 de abr. de 2024
Pontos positivos: Condições e instalações da propriedade
Convenient. It would have been perfect however other guests were noisy at night and early in the morning… I unfortunately not under hotel control.
Christine
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 8 de abr. de 2024
Dear Christine, Thank you for choosing Sheraton Montreal Airport and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. However, we deeply regret the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit to the city so we may have the opportunity to better your stay.Best regards, Guest Services Manager
10/10 - Excelente
Mirella
7 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There was nothing wrong. Everything was great
!
Mirella
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 7 de abr. de 2024
Dear Mirella, Thank you for sharing your feedback regarding your recent stay at the Sheraton Montreal Airport Hotel. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back soon.Best regards, Guest Services Manager
6/10 - Ok
Mario, Sept-iles
6 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Quand on arrive vers 22:00 tout est fermé
Mario
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 9 de abr. de 2024
Nous vous remercions pour vos commentaires. Nous sommes désolés de lire que, en raison de votre arrivée tardive, nos services étaient limités.Best regards, Guest Services Manager
8/10 - Boa
Estelle
Viagem com a família
6 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Resto cher mais bien
Estelle
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 8 de abr. de 2024
Merci beaucoup pour vos commentaires.Best regards, Guest Services Manager
8/10 - Boa
Pierre
Viagem a dois
5 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Located close to the YUL airport but away from almost everything else.
Pierre
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 6 de abr. de 2024
Dear Pierre, Thank you for sharing your feedback regarding your recent stay at the Sheraton Montreal Airport Hotel. While we are glad to know that you enjoyed most aspects of your visit, we regret not meeting all of your expectations. We appreciate your understanding and look forward to welcoming you back again soon.Best regards, Guest Services Manager
8/10 - Boa
Nataly
Viagem a dois
5 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Au prix de la chambre, nous pourrions avoir des verres en vitre et non en plastique…
Nataly
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 7 de abr. de 2024
Nous vous remercions pour vos commentaires. Vous avez raison, la verrerie serait parfaite dans nos chambres et c'est un projet que nous sommes sur le point de lancer.Best regards, Guest Services Manager
10/10 - Excelente
mark
4 de abr. de 2024
mark
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 24 de abr. de 2024
Dear Mark, We are thrilled you had an excellent stay at the Sheraton Montreal Airport Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best regards, Guest Services Manager
10/10 - Excelente
AnnMarie, Richmond
4 de abr. de 2024
AnnMarie
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 24 de abr. de 2024
Dear AnnMarie, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at the Sheraton Montreal Airport Hotel. We look forward to welcoming you back on your next visit!Best regards, Guest Services Manager
10/10 - Excelente
Marc
Viagem de negócios, Viagem a dois
3 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great restaurant and services
Marc
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 3 de abr. de 2024
Dear Marc, Thank you for choosing the Sheraton Montreal Airport Hotel and sharing your experience. We are glad you enjoyed your dining experience at our on-site Eclipse restaurant and that our devoted associates took great care of you. We will certainly share your praises with them. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best regards, Guest Services Manager
10/10 - Excelente
RICHER, New Richmond
Viagem com a família
2 de abr. de 2024
Pontos positivos: Comodidades
Excellent
RICHER
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services Manager em 3 de abr. de 2024
Dear Valued Guest, Thank you for choosing the Sheraton Montreal Airport Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best regards, Guest Services Manager
8/10 - Boa
Marilyn
Viagem em grupo
31 de mar. de 2024
Pontos positivos: Comodidades
Good quick stay. Restaurant is okay.
Marilyn
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 1 de abr. de 2024
Dear Marilyn, Thank you for sharing your feedback regarding your recent stay at the Sheraton Montreal Airport Hotel. We are delighted to learn that you enjoyed your overall experience with us. We look forward to welcoming you back again soon.Best regards, Guest Services Manager
10/10 - Excelente
Guy
Viagem com a família
31 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Très bon service
Guy
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 2 de abr. de 2024
Nous vous remercions pour vos commentaires. Nous espérons vous accueillir à nouveau.Best regards, Guest Services Manager
10/10 - Excelente
helene
Viagem a dois
31 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pratique et rapide pour voyageur en transit. Proche de l'aéroport, fréquence des navettes.
Enregistrement rapide. Excellent petit déjeuner
helene
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 2 de abr. de 2024
Nous sommes ravis que notre hôtel ait répondu à vos besoins et que vous ayez apprécié tous les services proposés. A bientôt!Best regards, Guest Services Manager
10/10 - Excelente
Terence
31 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Terence
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 2 de abr. de 2024
Dear Terence, Thank you for rating your stay at the Sheraton Montreal Airport Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best regards, Guest Services Manager
10/10 - Excelente
Gloria
Viagem a dois
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We didn’t like how it was unclear where our room was located!
Gloria
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 31 de mar. de 2024
Dear Gloria, Thank you for choosing the Sheraton Montreal Airport Hotel and for sharing your feedback. While we are delighted to learn that you enjoyed most aspects of your visit, we regret not meeting all of your expectations. We appreciate your understanding and look forward to welcoming you back soon.Best regards, Guest Services Manager
10/10 - Excelente
Annie
Viagem com a família
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Tout était parfait! Merci!
Annie
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 1 de abr. de 2024
Merci beaucoup pour vos commentaires positifs. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Best regards, Guest Services Manager
10/10 - Excelente
JOHN
Viagem de negócios
29 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This could possibly be the best hotel in Montreal
JOHN
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Services em 30 de mar. de 2024
Thank you John for your wonderful comments. We are extremely happy that you enjoyed your stay with us.
10/10 - Excelente
Lake
29 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lake
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 30 de mar. de 2024
Dear Guest, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton Montreal Airport Hotel, and we look forward to welcoming you back soon.Best regards, Guest Services Manager
10/10 - Excelente
Denis
Viagem a dois
29 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient hôtel close to thé airport
Denis
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 29 de mar. de 2024
Dear Denis, Thank you for sharing your feedback regarding your recent stay at the Sheraton Montreal Airport Hotel. We are delighted to hear that you found our proximity to the airport convenient for your travel plans. We look forward to welcoming you back for another outstanding visit in the future.Best regards, Guest Services Manager
10/10 - Excelente
Edward, Bedford
Viagem a dois
28 de mar. de 2024
Superb customer service!!!
Edward
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 29 de mar. de 2024
Dear Edward, Thank you for choosing the Sheraton Montreal Airport Hotel and sharing your feedback. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. Your satisfaction is our utmost priority, and we look forward to welcoming you back the next time you are in the area.Best regards, Guest Services Manager
6/10 - Ok
Maude
26 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tellement bruyant pendant la nuit, très mal insonorisé, on entend tous les gens qui quittent pendant la nuit pour aéroport
Maude
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 28 de mar. de 2024
Merci pour vos commentaires. Nous sommes désolés de lire que les nombreux voyageurs que nous avons la chance d'accueillir dans notre hôtel et qui peuvent partir tôt ont eu un impact négatif sur votre séjour.Best regards, Guest Services Manager
8/10 - Boa
Nancy, MONTREAL
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Très commode.
Nancy
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 31 de mar. de 2024
Dear Nancy, Merci beaucoup – a bientot.Best regards, Guest Services Manager
8/10 - Boa
JESÚS EMILIO
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
JESÚS EMILIO
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 27 de mar. de 2024
Dear Mr. Emilio, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at the Sheraton Montreal Airport Hotel. We look forward to welcoming you back on your next visit.Best regards, Guest Services Manager
6/10 - Ok
Philippe, Lévis
24 de mar. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Ok
Philippe
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 26 de mar. de 2024
Dear Philippe, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best regards, Guest Services Manager
10/10 - Excelente
Stephane, Val-D'or
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Stephane
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 26 de mar. de 2024
Dear Stephane, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton Montreal Airport Hotel, and we look forward to welcoming you back soon. Best regards, Guest Services Manager
10/10 - Excelente
Jayson Rey
22 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was very clean, staff was very friendly
Jayson Rey
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Service Manager em 23 de mar. de 2024
Dear Mr. Rey, Thank you for choosing Sheraton Montreal Airport Hotel. We are pleased to know how much you enjoyed our well-kept accomodations and that you were impressed with our devoted associates. Thank you again for being our guest, and it would be an honor to host you again when you return to our city. Best regards, Guest Services Manager
10/10 - Excelente
Pascale
22 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Rien
Pascale
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 29 de mar. de 2024
MERCI beaucoup - a bientot.Best regards, Guest Services Manager
8/10 - Boa
Jonathan
22 de mar. de 2024
Jonathan
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Service Manager em 23 de mar. de 2024
Dear Jonathan, Thank you for choosing Sheraton Montreal Airport Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best regards, Guest Services Manager
10/10 - Excelente
maxime
18 de mar. de 2024
Pontos positivos: Limpeza
maxime
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 19 de mar. de 2024
Dear Maxime, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We hope you will make Sheraton Montreal Airport Hotel your home away from home whenever your travels bring you to our area.Best regards, Guest Services Manager
10/10 - Excelente
Ron
Viagem a dois
17 de mar. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
This overnight stay was excellent in all respects.
Ron
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 19 de mar. de 2024
Dear Ron, Thank you for the generous rating and for your comments regarding your time at Sheraton Montreal Airport Hotel. Our goal is to make every guest feel welcome and comfortable during their entire visit. Therefore, we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the Montreal area.Best regards, Guest Services Manager
6/10 - Ok
Ivy
16 de mar. de 2024
Ivy
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services Manager em 6 de abr. de 2024
Dear Ivy, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best regards, Guest Services Manager
10/10 - Excelente
Melissa
Viagem a dois
15 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great stay here. Only frustration was after our flight got canceled the second time and we went to rebook for a second night the rate was considerably higher than the first night.
Melissa
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Services Manager em 17 de mar. de 2024
Dear Melissa, Thank you for making Sheraton Montreal Airport Hotel a part of your travel plans. While we appreciate knowing you had a great stay, we regret not meeting some of your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back again.Best regards, Guest Services Manager