Fachada

Avaliações de Super 8 by Wyndham Monterey Fisherman's Wharf Aquarium

2 out of 5

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 91 de 179 avaliações" "
Nota 8 - Boa. 51 de 179 avaliações" "
Nota 6 - Ok. 21 de 179 avaliações" "
Nota 4 - Insatisfatória. 7 de 179 avaliações" "
Nota 2 - Terrível. 9 de 179 avaliações" "

9,0/10

Limpeza

8,2/10

Serviço e funcionários

7,4/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Excellent choice
Very good!! Clean and quiet.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relation Management em 31 de out. de 2023
Hello Guest,Thank you for taking the time to provide your feedback on your recent stay with us. We are delighted to hear that you had a very good experience and that you found our hotel clean and quiet. Maintaining a clean and peaceful environment for our guests is one of our top priorities, and we are pleased to know that we met your expectations. We appreciate your business and look forward to welcoming you back for another enjoyable stay.

2/10 - Terrível

Jose

Hospedou-se por 1 diária em mai. de 2023
Resposta de Guest Relation Management em 21 de jun. de 2023
Hi Jose,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - Excelente

Francisco

Hospedou-se por 1 diária em jan. de 2023
Resposta de Guest Relation Management em 1 de fev. de 2023
Hi Francisco,It is truly rewarding for our team whenever we received the highest rating for the guest experience. Thank you so much for choosing us, and we hope to have you again soon!

8/10 - Boa

Mary

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Was a good place to spend one night on the PCH trip.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relation Management em 8 de mai. de 2024
Hi Mary,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us as part of your PCH trip. We're delighted that our property provided a comfortable and convenient place for you to rest during your journey along the coast. We hope to have the opportunity to welcome you back for another pleasant stay in the future.

8/10 - Boa

Yvonne

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice, clean, quiet.
Resposta de Manager em 30 de abr. de 2024
Hello Yvonne,We appreciate your positive feedback and are delighted to hear that you found our hotel to be nice, clean and quiet. Your satisfaction is important to us, and it was a pleasure to have you as our guest.

10/10 - Excelente

keith

Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 7 de mai. de 2024
Hello keith,We are stoked to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon!

10/10 - Excelente

Itsel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Guest Relation Management em 9 de abr. de 2024
Hi Itsel,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 - Ok

Melina

Viagem de negócios, Viagem com a família
Pontos negativos: Serviço e funcionários
I liked the cleanliness, the service not that good, apparently I couldn’t get my room cleaned because I didn’t ask in the morning when no one let me know of that, and there were no trash bags in the trash cans. Asked for those was told I would receive them and I still did not.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Front Desk em 8 de abr. de 2024
We appreciate your feedback and apologize for the delay in cleaning your room. We do advise all guests to determine whether or not they require housekeeping the night before. Additionally, during the check-out process, we inquire about the guest's well-being and offer our guidance. Everything is fine. Our hotel does not provide plastic bags because no plastic items are utilized. Our hotel contributes to global environmental preservation by abstaining from plastic usage.

10/10 - Excelente

Vanessa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
For the price it was a great stay. Comfy, quiet and a mall across the street to grab dinners d do a little shopping! Would definitely stay again!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 7 de abr. de 2024
Hello Vanessa,We're pleased to hear you had a comfortable and peaceful stay, as well as enjoyed the convenience of the nearby mall. Your positive feedback is much appreciated and we look forward to welcoming you back in the future.

10/10 - Excelente

Sandra

Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 9 de abr. de 2024
Hello Sandra,We're thrilled to hear that you had a wonderful stay at our hotel! We appreciate you choosing us for your visit and hope to welcome you back soon for another amazing experience!

10/10 - Excelente

manli

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relation Management em 2 de abr. de 2024
Hi Manli,Thank you for your kind words! We're delighted to hear that you had a very nice experience during your stay with us. Providing excellent service and creating a comfortable atmosphere for our guests are our top priorities, and we're glad that we met your expectations. We appreciate you choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 - Excelente

Janelle

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was our first time staying in Monterey and it was the best choice of hotel. Everything was near by and still it was quiet. Will stay again for sure.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relation Management em 29 de mar. de 2024
Hi Janelle,Thank you for your wonderful feedback! We're thrilled to hear that your first stay in Monterey was a great experience and that our hotel was the perfect choice for you. It's fantastic to hear that you found our location convenient for exploring the area and that you enjoyed the peacefulness of our surroundings. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we could exceed your expectations. We truly appreciate your kind words and are thrilled to hear that you plan to stay with us again in the future. We look forward to welcoming you back for another memorable stay!

8/10 - Boa

Amanda

Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 15 de abr. de 2024
Hello Amanda, We appreciate you choosing our hotel! If you have any feedback to share, please don't hesitate to reach out so we can ensure your next stay is even better.

6/10 - Ok

Susanne

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
The staff weren’t friendly, not rude or ignorant, just not very welcoming. The rooms were no more than average, which for the price I expected more. The courtyard was locked up “due to COVID”, but restrictions have been over for a long time. It seemed like a cop out to not deal with maintaining extra space for the guests.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Manager em 19 de mar. de 2024
Hello Susanne, We appreciate your detailed feedback on your recent stay. Guest satisfaction is our priority, and we will share your comments with the team for improvement. It's important to note that safety measures in response to COVID-19 may vary. Your insights are valuable as we continually enhance our services to offer the best experience for our guests.

2/10 - Terrível

Felicia

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
The room smelled so bad like old and musty. I went to the front desk told them and she said sorry. I asked if they had any air fresheners she gave me a bottle I used 3/4 of the bottle. The room still stinks. They I received a call from the front desk to return the bottle of air freshener. The heater was going off and on. The knob did not work to turn it off. had to call to see if they could unplug it. She said it would be an hour. I had to open up the windows. I could not get a receipt from the desk for payment. I came her for my son’s engagement. I spent an hour and a half in the room went to dinner. I’m back but I will not be staying in this room the smell is awful. Disappointed!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 18 de mar. de 2024
Hello Felicia,We appreciate you taking the time to share your feedback with us. It's important to us that our guests have a comfortable stay. Your comments will be shared with our team for further review. We apologize for any inconvenience this may have caused during your visit. We encourage you to reach out to our management team for any further assistance or concerns. Thank you for choosing our hotel for this special occasion.

4/10 - Insatisfatória

Sushant

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
They have very strict rules for check in and check out they charge fee for early check in and wants guests to check out sharp 11:00 AM.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 17 de mar. de 2024
Hello Sushant,We appreciate your feedback regarding our check-in and check-out policies. These guidelines allow us to ensure efficient service for all guests. We recommend inquiring about early check-in options upon booking your stay and planning accordingly for check-out times. Your comments will be shared with our team for future improvements. Thank you for sharing your experience with us.

2/10 - Terrível

Jeffrey

Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em fev. de 2024
Resposta de FD em 2 de mar. de 2024
Jeffrey We are sad that you gave us a 1 out of 5 rating for your recent stay. Please let us know what went wrong from the hotel side so we can fix the problem for our featured guest as well. We are sorry for any inconvenience that may occur during your stay.

4/10 - Insatisfatória

Xaviera

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
We liked that it was close to a lot of things and so we could walk a lot of places we wanted to go. The bathroom was fine but the shower left a lot to be desired. They advertised sound proof rooms but they were not. We were able to hear what was on the TV in the other rooms next to us. The place was convenient not comfortable.
Resposta de Front Desk em 26 de fev. de 2024
Thank you for your feedback, Xaviera. We apologize that your stay was unpleasant due to noise pollution. We understand that you stayed at the hotel for two days, but if there were any issues on the first day with noise or the shower that you did not report to the hotel staff, we would love to hear about them. Please give us a try the next time you visit Monterey.

8/10 - Boa

Cheryl

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relation Management em 21 de fev. de 2024
Hi Cheryl,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 - Excelente

Seann

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, quiet and easy access to all sightseeing areas.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Guest Relation Management em 20 de fev. de 2024
Hi Seann,We're delighted to hear that you found our hotel clean, quiet, and conveniently located for exploring the sightseeing areas! Providing a peaceful and convenient experience for our guests is a top priority for us, and we're thrilled that we succeeded in meeting your expectations in these areas. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future.

6/10 - Ok

Neel

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Brand new rooms were very nice and comfortable. Check in was smooth. Parking lot is too small. Very difficult navigating in a mini-van. I had to park in a "truck" spot. Also, despite being a suburban area, and the rooms being updated, the road noise was much more than you would expect.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 17 de fev. de 2024
Hello Neel,We're glad to hear you enjoyed our brand new rooms and had a smooth check-in experience. We appreciate your feedback regarding the parking lot size and road noise; we strive to improve our guests' experiences and will take your comments into consideration for future enhancements.

6/10 - Ok

Leleng

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Room was clean, and it’s close a large shopping complex. The parking lot was a tight squeeze.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Guest Relation Management em 30 de jan. de 2024
Hi Leleng,We're delighted to hear that you found the room to be clean and that our location near a large shopping complex was convenient for you. We understand the importance of cleanliness and convenience for our guests, and we're glad that we met your expectations in these regards. Additionally, we appreciate your feedback regarding the parking lot. We will certainly take your comments into consideration as we strive to improve our facilities and amenities. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - Excelente

Zhiming

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
应该重新装修过,卫生还是可以的。 主打性价比吧。虽然隔音差,但是去时候人不多就还好。 蛮推荐的
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relation Management em 23 de jan. de 2024
Hi Zhiming,Thank you for sharing your thoughts about your recent stay with us. We appreciate your feedback and take your comments seriously as we continuously strive to enhance our guests' experience. We understand your concerns regarding the need for renovations, and we will certainly consider this aspect for future improvements. Your mention of acceptable hygiene is noted, and we assure you that maintaining a clean and safe environment is a top priority for us. We also take your feedback about sound insulation seriously and will explore ways to address this issue to improve the overall comfort for our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 - Excelente

kyle

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place recently renovated to a high standard
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relation Management em 23 de jan. de 2024
Hi Kyle,Thank you for sharing your positive experience with us! We are delighted to hear that you found our place to be great, especially after our recent renovations to a high standard. It's our commitment to provide a comfortable and modern environment for our guests, and we're thrilled to know that you enjoyed the updated facilities. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - Excelente

Ramona

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Monakiki
Best motel I've ever been. Exceptional cleanliness, hi-tech coffee maker, refrigerator and microwave. Bellagio is put to shame! No coffee in the room.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 10 de jan. de 2024
Hello Ramona,Thank you for choosing our motel for your stay. We are delighted to hear that you were impressed with the cleanliness and the in-room amenities we offer. However, we apologize for the oversight regarding the coffee in your room. Your feedback is valuable to us and will be shared with our team to ensure all aspects of our guests' stay are met. We appreciate your time and hope to welcome you back in the future.

8/10 - Boa

Regina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ok
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relation Management em 9 de jan. de 2024
Hi Regina,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

10/10 - Excelente

Samuel R

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and good service
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 10 de jan. de 2024
Hello Samuel R,Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's convenient location and received good service during your stay. We hope to have the pleasure of welcoming you back in the future.

10/10 - Excelente

Christian

Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relation Management em 26 de jan. de 2024
Hi Christian,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

8/10 - Boa

Javier

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good for families
The rooms were clean and spacious. When checking in and out staff were helpful and friendly. Welcoming for families. I have two complaints. One is that the parking spaces are incredibly tight. We have a minivan and barely fit in the spots. Second the shower water pressure is extremely low, even for a water friendly shower head
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 10 de jan. de 2024
Hello Javier,Thank you for sharing your feedback with us. We are delighted to hear that you found our rooms clean, spacious, and our staff helpful and friendly during your stay. We appreciate your constructive comments regarding the parking spaces and the shower water pressure. We will share your observations with our team for review. We apologize for any inconvenience caused and appreciate your understanding.

10/10 - Excelente

Pat

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was nice with a comfortable bed. Price was higher than other places in the area but still was good value for the money.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 10 de jan. de 2024
Hello Pat,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our room comfortable and enjoyed a good night's sleep. We strive to provide a great value for our guests, ensuring a pleasant stay. Should you have any future inquiries, please don't hesitate to reach out to our team.

8/10 - Boa

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 7 de jan. de 2024
Hello David,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad you enjoyed your time with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 - Excelente

Mario

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relation Management em 23 de jan. de 2024
Hi Mario,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 - Excelente

Herminia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
The location is excellent and the hotel is completely remodeled and brand new.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relation Management em 29 de dez. de 2023
Hi Herminia,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our excellent location and that the hotel's complete remodeling and brand-new features contributed to a great stay. Providing a fresh and comfortable environment for our guests is a top priority, and we're delighted that our recent renovations met your expectations. We appreciate your feedback and look forward to the pleasure of welcoming you back for another excellent stay in the future.

10/10 - Excelente

Sophia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Guest Relation Management em 26 de dez. de 2023
Hi Sophia,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

8/10 - Boa

Muhammet

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nette Unterkunft. Zimmer sehr sauber und geräumig, auch wenn es in den Zimmern unheimlich nach Putzmittel roch. Nach kurzer Lüftung war dies weg. Super Möglichkeit, wenn man eine Nacht in monterey bleiben möchte.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relation Management em 19 de dez. de 2023
Hi Muhammet,Thank you for taking the time to share your positive feedback about your recent stay with us! We're pleased to hear that you found our accommodation nice, and the rooms clean and spacious. Your feedback is valuable, and we will ensure to review our cleaning processes to minimize any lingering odors and enhance the overall guest experience. We value your input and hope to have the opportunity to serve you again in the future.

10/10 - Excelente

Andric

Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 17 de dez. de 2023
Hello Andric,We are thrilled to hear that you had a wonderful experience during your stay! We strive to provide exceptional service to all our guests and we are delighted to know that we met your expectations. We hope to have the pleasure of welcoming you back again soon.

6/10 - Ok

Anthony

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relation Management em 2 de jan. de 2024
Hi Anthony,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

6/10 - Ok

Clayton

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
No blackout curtains. Shutters let light in between every panel. Heater noisy, makes excessive clicking noises throughout the night when not running.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relation Management em 12 de dez. de 2023
Hi Clayton,Your comfort is important to us, and it's disappointing to hear about the issues with the curtains and the noisy heater. I will share your comments with our maintenance and housekeeping teams to address the concerns you raised. Ensuring a restful and comfortable stay for our guests is a top priority, and we'll take immediate steps to improve the situations you've highlighted. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 - Terrível

Masaaki, San Francisco

Viagem de negócios
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Toilet was broken. The hotel management ignored my complaints. Also I was refused to get the recipient at checkout. This hotel was one of the worst one I have ever stayed.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de FRONT DESK em 6 de dez. de 2023
The Masaaki I appreciate your bringing this matter to our attention. However, service is available in the key drop area; you did not request it. You simply abandoned the key and departed. Additionally, we examined your room and found no issues. Therefore, in the future, please make an effort to improve and seek out a supervisor to discuss any issues.

6/10 - Ok

Peihua

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Poor attitude of front desk staff
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relation Management em 5 de dez. de 2023
Hi Peihua,Thank you for your feedback regarding your recent stay at our hotel. We take this matter seriously, and we want to assure you that we are addressing the issue with our front desk team. Providing excellent customer service is a priority for us, and we will be conducting additional training to ensure a more positive and welcoming attitude from our staff. We appreciate your business and hope to have the pleasure of serving you again soon.

8/10 - Boa

Adam

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nicely remodeled. Nothing overly special but clean and reasonably priced.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relation Management em 28 de nov. de 2023
Hi Adam,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel nicely remodeled and appreciated the cleanliness and reasonable pricing. Creating a comfortable environment for our guests is important to us, and we're pleased that we met your expectations. We appreciate your patronage and look forward to the opportunity to welcome you back on your next visit.

8/10 - Boa

Karthik

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It would have been nice if the smart tv worked. Otherwise it was a perfect stay;
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Manager em 29 de nov. de 2023
Hello Karthik,Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize for any inconvenience you experienced with the smart TV. We will ensure that our maintenance team addresses this issue promptly. We are glad to hear that overall you had a perfect stay with us and hope to welcome you back soon for an even better experience.

8/10 - Boa

Jade

Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 16 de dez. de 2023
Hello Jade,Thank you for choosing our hotel for your recent stay. We appreciate your rating and we're delighted to hear that you had a positive experience with us. Please feel free to reach out to us directly if you have any specific feedback to share. We value your input and look forward to welcoming you back in the future.

2/10 - Terrível

Erandy

Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 12 de dez. de 2023
Hi Erandy,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 - Ok

Sumeet

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Manager wasn’t very friendly- didn’t seem to want me to use the EV charger because his car was parked there. Room was large and clean. Motel is right off the road so it’s quite noisy.
Resposta de Front Desk em 12 de nov. de 2023
I appreciate your input, Sumeet. We're happy you liked our spacious, well-kept accommodation. Regarding the EV charge, the Expedia website mentions that it costs money to charge it. You can then charge your automobile once you have made the payment.

10/10 - Excelente

Madeleine

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything about this place was nice.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relation Management em 6 de nov. de 2023
Hi Madeleine,Thank you for your kind words and positive feedback about your stay at our place. We are delighted to hear that you found everything to be nice during your visit. Your satisfaction is important to us, and we're glad to have met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

4/10 - Insatisfatória

Palwinder

Pontos negativos: Limpeza e serviço e funcionários
It’s ok
Hospedou-se por 1 diária em out. de 2023
Resposta de FD em 29 de out. de 2023
Thanks for everything the hotel did for you, Palwinder. Even if the hotel allowed you to check out late, they only gave us a two-star rating and a comment stating that everything was fine. Due to California law, we do not carry any tiny bottles of shampoo besides plastic. Before posting a negative review, please discuss any issues with us.

8/10 - Boa

Margaret

Viagem a dois
Very clean facility. A vehicle is required to get around. Close to fisherman’s walk and a shopping mall
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 29 de out. de 2023
Hello Margaret,Thank you for your review! We're glad you found our facility clean. We understand that having a vehicle is important for exploring. We hope you enjoyed your stay and the convenient proximity to Fisherman's Walk and the shopping mall.

8/10 - Boa

Diane

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Easy to find, basic but had all we needed.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 29 de out. de 2023
Hello Diane,Thank you for choosing our hotel. We appreciate your feedback and are glad that you found our location convenient and our amenities satisfactory. We hope to welcome you back in the future.

8/10 - Boa

Ginny

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em out. de 2023
Resposta de Guest Relation Management em 25 de out. de 2023
Hi Ginny,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.