Stayed for one night (Nov 2023). Great location next door to the train and bus stations, convenience store straight across the street and coffee shop that opens from early in the morning at the basement.
Check-in time is at 15:00 to which we head in at 14:15 asking if the room is ready would it be possible to check-in then (trying to catch a train to Gotemba) to which we were told ¥1,000 to be paid per hour per person. Considering it wasn’t even a full hour we found that the hotel could be more accommodating.
The view of from 11th floor is great, we really like the seating area by the big viewing windows. The toilet can benefit from an update, it’s a little outdated. There’s no bedside table at one side of the bed, meaning that phones etc to be stored above headboard which isn’t much space.
