Dear Darlan,Thank you for taking the time to share your score with us. We hope our team members were able to address any issues that may have arisen during your stay while you were still with us, and we hope to wow you in the future.Kind regards,Alexis Chenet, Assistant Director of Operations

Hello Marcio,Thank you for sharing your top score! As you noted, our service has not slipped a single notch during our reimagining of our pool area, and we hope you will be back to enjoy the finished product!Best regards,Alexis Chenet, Assistant Direction of Operations

Dear Carla,We are sorry to note that you did not feel the full value of your stay with us on the beach. We take your review to heart and we hope we can earn your approval in the future.Kindly,Zack Hay, Director of Operations

Greetings Don,It was a joy to welcome you to sunny Miami, and we love hearing that you felt right at home with us thanks to our friendly team. We're glad we could ensure you had a working fridge in record time, and we will share your compliments with our housekeeping team as well.Thank you for relaxing with us and join us again soon!Best regards,Alexis Chenet, Assistant Director of Operations

Hello Kiara,Greetings from mid-beach! We appreciate your top score and are delighted to know you found everything to be in order upon your arrival. Thank you for appreciating the beauty of our beachfront setting, and we hope to see you again the next time you seek a getaway!Warmly,Alexis Chenet, Assistant Director of Operations

Hello Ilinca,Thank you for sharing your feedback with us following your stay with us in mid-beach. We hope you will join us again once our ongoing updates to refresh our look and our Backyard area are all complete!Until then,Alexis Chenet, Assistant Director of Operations

Dear Jody,We appreciate your patience while we reimagine the outdoor area, pool, and dining experiences of our hotel. We hope you joined us on the sand to take advantage of our beachfront service, and we would love to welcome you back one day.Kindly,Alexis Chenet, Assistant Director of Operations

Dear Valarie,Your stay should have been a smooth and pleasant experience, and we apologize for the shortcomings you describe. We can imagine the frustration and inconvenience of being stuck on the elevator, and we hear your need for a microwave in your room.We apologize for the mix-up with your car keys, and we wish you safe and happy travels wherever you next roam. Kindly,Alexis Chenet, Assistant Director of Operations

Hello Monique,We, too, love our mid-beach location here on the sand, and it was our pleasure to welcome you warmly to The Confidante. Hurry back!Best,Alexis Chenet, Assistant Director of Operations

Dear Viviana,Thank you for sharing your positive score following your time with us here on the sand! We loved hosting your stay at mid-beach, and we hope to repeat the experience one day soon.Best,Alexis Chenet, Assistant Director of Operations

Hello Lovepreet,We know parking in Miami can be costly, and we hope you felt the value of our secure valet option. Perhaps upon your next visit to the beach, you can leave the car at home to enjoy our free trolley system through mid-beach.Until then,Alexis Chenet, Assistant Director of Operations

Dear Edward,We are so glad you loved your stay even during our current reimagining of our pool area. Thank you for your understanding and we will share your compliments with our housekeeping crew!Until next time,Alexis Chenet, Assistant Director of Operations

Dear Kiana,It was our pleasure to introduce you to our caring and friendly service, and we are glad you upgraded upon arrival. We hope to welcome you back to enjoy our reimagined space in the future.All the best,Alexis Chenet, Assistant Director of Operations

Dear Maia,We are sorry to learn you experienced a terrible stay with us here at mid-beach. We know our current renovations can be a challenge, and we do hope to earn your full trust in us one day.All the best,Alexis Chenet, Assistant Director of Operations