Classificações com base em 977 avaliações verificadas
4,7 Limpeza do quarto
4,5 Serviço e equipe
4,7 Conforto do quarto
4,7 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 19 de fev de 2024
We had an incredible time at the 1 Hotel South Beach!!! Such a pleasant and memorable stay!!!!
Special thanks to the very special Carlos from the pool, Rosangela from Habitat, Danielle Lima Food & Beverage Manager and Patricia from the Lobby Coffee.
We can´t wait to be back!!!!
Great atmospehrere and energy!!!!
Comentário de Administração do hotel
15 de mar de 2024 por Mauricio Miguelena,Administração do hotel
Dear Maria, Thank you for taking the time to share your experience at 1 Hotel South Beach. We are thrilled to hear that you had such an incredible and memorable stay with us! Our team strives to provide exceptional service and it is rewarding to know that we were able to meet your expectations.We will definitely pass on your kind words to Carlos, Rosangela, Danielle, and Patricia. They will be delighted to hear that they made a special impact on your stay. Our team members take great pride in creating a welcoming atmosphere and it is wonderful to see that their efforts have not gone unnoticed.We are grateful to have had the opportunity to host you and we look forward to welcoming you back for another exceptional experience. Thank you for choosing 1 Hotel South Beach, where the energy and atmosphere are always top-notch!Warm regards,Mauricio Miguelena, General Manager
por um viajante verificado
Hotel excelente !
Publicado em 9 de jan de 2024 na HotelsHotel Incrível, quarto muito espaçoso, limpo e moderno, piscina aquecida a 30 graus excelente, cafe da manha fenomenal com destaque ao atendimento da Rosangela (brasileira) muito atenciosa e simpática, excelente atendimento da Patricia da conveniência, restaurante do rooftop muitoooo bom, de forma geral um excelente hotel, irei pontuar 2 coisas negativas: a agua do chuveiro é extremamente fraca (pouca) o banho leva 30min e o Valet demora demais para pegar o carro. Excelente hotel !!!
Comentário de Administração do hotel
10 de jan de 2024 por Mauricio Miguelena,Administração do hotel
Dear Andre, Thank you for taking the time to share your experience at 1 Hotel South Beach. We are delighted to know that you had an incredible stay and enjoyed our spacious, modern and clean rooms as well as our heated pool and phenomenal breakfast. We are pleased to hear that Rosangela and Patricia provided excellent service and made your stay even more enjoyable.We are sorry to hear about the issues you encountered with the water pressure in the shower and the valet service. Our team has been notified and we will work towards improving these areas to ensure a more comfortable experience for our guests.We are happy to know that you still consider 1 Hotel South Beach to be excellent and we hope to have the opportunity to welcome you back for another stay. Thank you again for your valuable feedback and we appreciate your recommendation. Best regards,Mauricio Miguelena, Resort Manager
por um viajante verificado
Publicado em 15 de dez de 2023 na Hotels
Comentário de Administração do hotel
18 de dez de 2023 por Mauricio Miguelena,Administração do hotel
Dear Valued Guest, Thank you so much for your 10 out of 10 rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, Resort Manager
por um viajante verificado
Estadia em família
Publicado em 22 de nov de 2023 na HotelsLugar impecável, equipe super prestativa, móveis novíssimos, comida excelente. Tudo perfeito!
Comentário de Administração do hotel
22 de nov de 2023 por Mauricio Miguelena,Administração do hotel
Dear Aline, Thank you for taking the time to share such a glowing review of 1 Hotel South Beach. We are delighted to hear that you had an exceptional stay with us and that our staff, furniture, and food met your expectations.Our team takes great pride in delivering impeccable service to our guests, and we are thrilled that we were able to assist you with all your needs. We understand the importance of having a comfortable and pleasant stay, and we are glad that our brand-new furniture helped enhance your experience.Moreover, we are delighted that our food exceeded your expectations. Our chefs put a lot of effort into creating delicious and high-quality dishes, and we are happy to know you enjoyed them.Thank you again for choosing to stay with us and for your kind words. It would be our pleasure to welcome you back in the near future and provide you with another perfect stay.Best Regards,Mauricio Miguelena, Resort Manager
por um viajante verificado
Publicado em 8 de nov de 2023 na Hotels
Tudo perfeito desde a chegada até a saída , atendimento de toda equipe impecável
Comentário de Administração do hotel
9 de nov de 2023 por Mauricio Miguelena, Resort Manager ,Administração do hotel
Dear Fernando, Thank you so much for taking the time to share your recent experience at 1 Hotel South Beach. It was a pleasure to have you as our guest and we are thrilled to hear that everything was perfect from your arrival to your departure.We strive to provide impeccable service to all of our guests and it brings us joy to know that our team was able to meet your expectations. We will make sure to share your kind words with them as it serves as a great motivation for them to continue delivering exceptional service.Thank you again for choosing 1 Hotel South Beach and for your wonderful review. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the near future.Sincerely, Mauricio Miguelena, Resort Manager
por um viajante verificado
Publicado em 21 de jul de 2023 na Hotels
Comentário de Administração do hotel
22 de jul de 2023 por David,Administração do hotel
Dear Heitor, Thank you for your wonderful feedback! We are looking forward to welcoming you back soon!Regards,Reservations Team
por um viajante verificado
Publicado em 27 de mar de 2023 na Hotels
Comentário de Administração do hotel
28 de mar de 2023 por Celesse,Administração do hotel
Thank you for staying with us, we hope to welcome you back soon!
por um viajante verificado
Publicado em 20 de dez de 2022 na Hotels
Comentário de Administração do hotel
20 de dez de 2022 por Celesse ,Administração do hotel
Thank you for your feedback, we hope to welcome you back soon!
por um viajante verificado
Publicado em 25 de set de 2022 na Hotels
Cobranças extras erradas
Comentário de Administração do hotel
25 de set de 2022 por David,Administração do hotel
Thank you for your feedback. We will be addressing your concerns
por um viajante verificado
Não das melhores
Publicado em 24 de jul de 2022 na HotelsNão foi das melhores,pois tudo no hotel e tarifado ,inclusive no Roftop
Comentário de Administração do hotel
24 de jul de 2022 por Reservations,Administração do hotel
Thank you for your feedback. We will be addressing your concerns.
