Dear Mr. Flavio, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Hotel Manager

Dear André,Thank you for choosing us. We apologize for not meeting your expectations in regard to the coffee maker. We have shared your comments with our management team to ensure these issues are not repeated. We also sincerely apologize for the inconvenience you encountered with the internet connectivity. We will look into this, and we appreciate your comments. Your comments regarding our service show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will consider a return visit so we can provide you with the hospitality you deserve. Hotel Manager

Thank you for choosing the Clevelander South Beach Hotel. We enjoyed reading your review! Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. It was also great to know you enjoyed our convenient location and our clean, comfortable accommodations. Thank you again for allowing us to be of service, and we hope to have the pleasure of doing so again whenever you return to the Miami area. Victoria Palacio, Sales and Marketing Manager

Dear Phuong, Thank you for choosing us for your recent visit and for your candid review. We are genuinely sorry for the experience you had with one of our front desk associates. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve going forward. Your concerns have been shared with the appropriate individuals, and we have taken proper action. We appreciate your patience and hope you will consider staying with us again.Hotel Manager

Dear Ulysses, Thank you for choosing us and for sharing your candid review. We regret any discomfort you experienced with individuals outside our hotel. We assure you that we have security on our property around the clock for the safety of all of our guests. Please know that our front desk is also available at all times to help make your stay as comfortable as possible. We are also sorry for the issues you had in your guestroom; we will address this appropriately as we continually strive to grow and improve our guest services. Thank you again for your patience, and we hope to welcome you back the next time you are in the area.Hotel Manager

Dear Spencer, Thank you for taking the time to review your stay with us. We apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. We are also very sorry for the noise concerns you had due to the other hotel guests. We take noise concerns seriously and would like to let you know for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. We genuinely appreciate your understanding, and we hope you will consider giving us another opportunity to provide you with a more tranquil and enjoyable stay in the future. Hotel Manager

Dear Sheela, Thank you for your wonderful review! Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you again for taking time out of your day to recognize our efforts. We hope to welcome you back to Clevelander South Beach for more memorable moments in the future.Hotel Manager

Dear Dwight, Thank you for choosing Clevelander South Beach Hotel and for sharing your feedback. We are delighted to learn that you enjoyed most aspects of your visit. It was a pleasure to have you as our guest, and we look forward to welcoming you back again soon.Hotel Manager

Dear Sonya, Thank you for taking the time to share your feedback regarding your recent stay at Clevelander South Beach Hotel. We are delighted to learn that your expereince was exceptional and that our impeccable service contributed to your enjoyment. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding visit.Hotel Manager

Dear Husejn, Thank you for your recent stay at the Clevelander South Beach Hotel and for posting a review. It is a pleasure to know we exceeded your expectations with our central location on Ocean Drive in the heart of the Art Deco District and immaculate accommodations! We enjoyed having you as our guest, and we hope to see you again on your next visit to Miami. Hotel Manager

Dear Leslie, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our city. It was our pleasure accommodating you. We hope you will make Clevelander South Beach Hotel your home away from home whenever your travels bring you to our area. Hotel Manager

Dear Angie, It was a pleasure to welcome you to Clevelander South Beach Hotel. We focus on creating a comfortable, rejuvenating atmosphere and your kind words are much appreciated. Your feedback about the noise level is duly noted so that we can continue to improve and deliver the best guest experience possible. We will address this appropriately to ensure a comfortable stay for all our guests. We enjoyed having you as our guest, and we look forward to hosting you again in the future.Hotel Manager

Dear Kevantae, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clevelander South Beach Hotel; we hope to see you again soon.Hotel Manager

Dear Connor, Thank you for your recent stay at the Clevelander South Beach Hotel and for posting a rating. It is a pleasure to know we exceeded most of your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to Miami. Hotel Manager

Dear Jessie, Thank you for allowing us to host your recent visit to the city. Our first priority is customer satisfaction; therefore, we sincerely regret that this was not your experience. We are disappointed to learn of the multiple concerns you had in your room as well as noise disturbances you experienced during your stay, and we genuinely regret not meeting your expectations. We completely understand your frustration and the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to ensure we offer a better experience for guests in the future. On a positive note, we are glad you appreciated our associates. We are grateful for your patience and hope you will consider staying with us again so that we can regain your trust.Hotel Manager

Dear Simi, Thank you for staying at our hotel and for your feedback. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your bed to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Hotel Manager

Dear Jazmine G, Thank you for choosing the Clevelander South Beach Hotel. We enjoyed reading your review! Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. Thank you again for allowing us to be of service, and we hope to have the pleasure of doing so again whenever you return to the Miami area. Hotel Manager

Dear Samuel, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Hotel Manager

Dear Jesse R, It is disappointing to learn we let you down during your stay with us. Thank you for sharing your rating so we may improve our service. We are sorry your stay was less than perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received during this visit.Hotel Manager

Dear Jacqueline, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the mistakes made when servicing your room. We take our guests' feedback seriously, and we will take the appropriate action to ensure this does not happen again. We also regret you felt our accommodations needed updating, especially the bathroom. We appreciate your feedback and will consider it for future modernization plans. We hope this unfortunate situation will not prevent you from staying with us in the future; we would welcome another opportunity to make your stay exceptional.Hotel Manager

Dear Inoussa, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Clevelander South Beach Hotel an excellent choice.Hotel Manager

Dear Pamela, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Hotel Manager

Dear Lori-Ann, Thank you for taking the time to share your review. While we are glad to know you liked our front desk associates, we sincerely apologize for your disappointment with the lack of in-room amenities. In the future, please know that our front desk will be available to make your stay as comfortable as possible. We also regret your disappointment with our pool's location. Thank you again for your feedback, and we hope you will give us another chance to host you again. Hotel Manager

Dear Ashley, It is disappointing to learn we let you down during your stay with us. Thank you for sharing your observations so we may have the chance to improve our service. We are sorry your stay was less than perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received during this visit.Hotel Manager

Dear Charles, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Clevelander South Beach Hotel an excellent choice.Hotel Manager

Dear Rogelio, Thank you for choosing Clevelander South Beach Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It is always a joy to see our guests are excited about returning; we look forward to it!Hotel Manager

Dear Sharnice, Thank you for sharing about your experience at our hotel. We apologize for the concerns you had with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. With that being said, we appreciate your positive comments. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Hotel Manager

Dear Jessica, Thank you for sharing about your experience at our hotel. We sincerely apologize for the cleanliness issues you came across and the inconvenience this caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. While we appreciate you letting us know about the friendly service you received from one of our associates, we truly regret any negative instances you had with other team members. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Hotel Manager

Dear Saeyda, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Hotel Manager

Dear Margaret, Thank you for sharing your recent experience at our hotel. We are delighted to hear that you enjoyed the view from your room and that you found our second room satisfactory. That said, we sincerely apologize for the inconvenience you encountered in the first room. We have addressed these issues to ensure they do not reoccur for future guests. We value your business and look forward to welcoming you back for another pleasant stay.Hotel Manager

Dear Kevin, Thank you for providing feedback on your experience. Exceptional service and the cleanest accommodations for every guest are our highest priority, so we apologize that you had an unsatisfactory experience. We completely understand your frustration and the inconvenience this caused you. We have shared your comments with the appropriate individuals and will work diligently to ensure we are more consistent in our delivery. We are very grateful for your patience and hope to have the opportunity to welcome you again so we can show you our devotion to seamless experiences.Hotel Manager

Dear Ashley, Thank you for choosing Clevelander South Beach Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Hotel Manager

Dear Malia, Thank you for choosing the Clevelander South Beach Hotel for your Miami visit. We are delighted we exceeded most of your expectations. We love that our guests can enjoy our waterfront location. We hope you will join us again the next time you are in Miami!Hotel Manager

Dear Athila, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the issues you encountered with the wake-up calls and that our staff was not as responsive as they should have been in working to address your specific concerns. These issues have been addressed with our staff to ensure it will not be repeated. We understand your frustration and are grateful for your patience. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each and every guest. Hotel Manager

Dear Mr. Ashley,Thank you for taking the time to review our hotel. We are pleased to hear that you found our hotel's location convenient and that our devoted associates took great care of you. We will certainly share your praises with them. We are also happy to know that you loved the amazing views and that you appreciate our complimentary water bottles. However, we sincerely apologize for not meeting your expectations. Please know that the safety and security of our guests are of the utmost importance to us, and we always work closely with local authorities to prevent incidents of this nature. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experience on all levels.Hotel Manager

Dear Meaghan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clevelander South Beach Hotel; we hope to see you again soon. Hotel Manager

Dear Myriam, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Hotel Manager

Dear Matthew, We apologize for the inconvenience you experienced during your stay at our hotel. It troubles us to learn that your room did not meet the standards of cleanliness we strive to uphold. We understand the importance of a clean and comfortable environment for our guests, and we regret that we fell short in delivering this to you. Please know that your feedback is invaluable to us, and we are taking steps to address the issues you've raised with our housekeeping team. Your comfort and satisfaction are of the utmost importance to us, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Hotel Manager

Dear Crystal, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Hotel Manager

Dear Manuel, Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you found our staff to be friendly and enjoyed our great location. Providing exceptional service and ensuring our guests have a pleasant stay are our top priorities. We hope to welcome you back to Clevelander South Beach Hotel again soon for another enjoyable visit.Hotel Manager

Dear Anxhela, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms clean and our staff accommodating during your recent stay. It's wonderful to know that our team was able to assist you with any questions you had and that you found our location convenient for enjoying various activities, from beach outings to dining and dancing. We strive to provide a comfortable and enjoyable experience for all our guests, and we're thrilled that you had such a positive impression of your short stay with us. We look forward to welcoming you back to Clevelander South Beach Hotel in the future!Hotel Manager

Dear Tara, Thank you for your recent stay at the Clevelander South Beach Hotel and for posting such a generous rating of our hotel. It is a pleasure to know we exceeded your expectations and had a fantastic stay! We enjoyed having you as our guest, and we hope to see you again on your next visit to Miami. Hotel Manager

Dear Malgorzata, We are thrilled you had an excellent stay at Clevelander South Beach Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Hotel Manager

Dear Anthony, We are thrilled you had an excellent stay at Clevelander South Beach Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Hotel Manager

Dear Dawn, We sincerely apologize for the inconvenience you experienced during your stay at our hotel. It concerns us to hear about the issues you encountered, including the cleanliness of the sheets despite your requests and the lack of friendliness at the front desk. Rest assured, we take your feedback seriously and will address these concerns with our housekeeping and maintenance teams to ensure such lapses do not recur in the future. Additionally, we will strive to improve our communication regarding amenities such as toilet paper and clean towels to better accommodate our guests' needs. We appreciate your feedback as it helps us to continually enhance our services.Hotel Manager

Dear Atiba, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Hotel Manager

Dear Michele, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Hotel Manager

Dear Cecilia, We are delighted to hear that you enjoyed our prime location directly facing the beach along Ocean Drive, amidst the vibrant atmosphere filled with people, restaurants, and social activities. Our hotel strives to provide guests with an immersive experience, allowing them to soak in the energy and charm of our surroundings while enjoying the serene backdrop of the ocean. We appreciate your feedback and look forward to welcoming you back to Clevelander South Beach Hotel for another memorable stay.Hotel Manager