Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 36 de 216 avaliações" "
10 - Excelente
36
Nota 8 - Boa. 65 de 216 avaliações" "
8 - Boa
65
Nota 6 - Ok. 61 de 216 avaliações" "
6 - Ok
61
Nota 4 - Insatisfatória. 32 de 216 avaliações" "
4 - Insatisfatória
32
Nota 2 - Terrível. 22 de 216 avaliações" "
2 - Terrível
22
7,0/10
Limpeza
7,4/10
Serviço e funcionários
6,4/10
Comodidades
6,2/10
Condições e instalações da propriedade
6,6/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
chloe louise
Viagem em grupo
5 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
chloe louise
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Kz em 5 de mai. de 2024
Dear Chloe,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
6/10 - Ok
Mark
30 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Mark
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kz em 2 de mai. de 2024
Dear Mark,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
8/10 - Boa
Alexandra
Viagem com família e crianças pequenas
22 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Convenient location, close to the zoo. Older property but great for the price.
Alexandra
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kz em 22 de abr. de 2024
Dear Alexandra,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
10/10 - Excelente
Harriet
21 de abr. de 2024
Harriet
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kz em 14 de mai. de 2024
Dear Harriet,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
4/10 - Insatisfatória
Zorawar
Viagem em grupo
18 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It is pathetic that you are required to pay a deposit for a room you've already paid for. Never seen such a rule in any hotel. It wasn't even mentioned anywhere about this while I booked it.
Zorawar
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kz em 19 de abr. de 2024
Dear Zorawar,Thank you for providing clarity on our hotel's deposit policy. We understand that it's a standard practice for hotels to require a deposit, and we appreciate your transparency in outlining our policy. It's reassuring to know that our hotel only collects a deposit of 50, as some establishments may request higher amounts. Please note that we require a deposit upon check-in to cover any incidental charges that may occur during the stay.We would like to clarify that the parking fee of 20 per day was outlined during the booking process on the website.Best Regards,The Parkmore Hotel
6/10 - Ok
Mark
13 de abr. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Place looks like there doing cheap renovations
New tv in the room but had no antenna connection
Rang reception lady came but didn’t help was saying she will get maintenance tomorrow (great help was only a one night booking )
Shower door was missing
Mark
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kz em 15 de abr. de 2024
Dear Mark,Thank you for taking the time to share your experience at Parkmore. We genuinely appreciate your feedback, as it allows us to address areas that require improvement and enhance the overall guest experience.We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable to us, and we appreciate your honesty. We hope you will give us another opportunity to exceed your expectations in the future. Please feel free to contact our management directly if you have any further concerns or if there is anything we can do to make amends.Thank you for choosing Parkmore, and we hope to have the chance to welcome you back for a much-improved stay.Best Regards,The Parkmore Hotel
4/10 - Insatisfatória
Davis
Viagem com a família
13 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Made us pay for parking. Should that not come with the facilities???
Davis
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kz em 15 de abr. de 2024
Dear Davis,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
6/10 - Ok
Tony
Viagem a dois
8 de abr. de 2024
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
No toilet roll holder. No soap dispenser over hand basin. Soap for shower was 1.2 m away from shower head. No soap holder. Did not find a face washer. Bedhead was unfinished, side nearest to window. Paint/wallpaper in corner furthest from door was missing. Parking area was full of rubbish. Lines showing parking bays less than 1 m apart. Arrows pointing cars out of parking lot led to a dead-end, with no room to do a 3 pt turn. Gutters were rusted out, so all rainwater fell onto the walkway to the carpark. Staff refused to offer a receipt for parking, advised credit card surcharges after the price was stated. Extra charge for parking, which I had not detected when booking.
Tony
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kz em 9 de abr. de 2024
Dear Tony,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
10/10 - Excelente
Hilary
Viagem com a família
4 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
We paid a low price for a night to sleep. For that we got a clean room with a comfy bed and great bed linen. That was the bargain we were looking for and we were very happy with it.
Hilary
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kz em 4 de abr. de 2024
Dear Hilary,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
10/10 - Excelente
Luke
Viagem com a família
3 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy access. Good value.
Great stay
Luke
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kz em 4 de abr. de 2024
Dear Luke,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
8/10 - Boa
Mary
Viagem com a família
1 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The only problem we had was that yes the restaurant was open for breakfast but it didn’t have food appropriate for breakfast. Everything else was fantastic! Comfy beds, clean bathroom and toilet. Plenty of towels and the pool area was very nice. The staff were helpful and having a vending machine option for late at night was great too..
Mary
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kz em 1 de abr. de 2024
Dear Mary,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
2/10 - Terrível
dan
17 de mar. de 2024
dan
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kz em 19 de mar. de 2024
Dear Dan,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
10/10 - Excelente
Julia, Pakenham
Viagem em grupo
10 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Julia
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kz em 12 de mar. de 2024
Dear Julia,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
4/10 - Insatisfatória
John
7 de mar. de 2024
John
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kz em 1 de abr. de 2024
Dear John,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
10/10 - Excelente
Scherry
4 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
i always like staying here, the beds and rooms, are comfy. this close to the tram, And very close to the markets, and not much stops, until you arrive in town. This also in a trendy place of melbourne, If you wish to adventure brunswick instead of town. I Enjoy here as it has a option, of going to city, or brunswick, or theirs one of their Lovely parks accross the road
Scherry
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kz em 6 de mar. de 2024
Dear Scherry,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
8/10 - Boa
Cleo
28 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Very kind staff and a cute hotel with a great pool and bbq area.
Cleo
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Cleo,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
10/10 - Excelente
5D
24 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was perfect, clean, comfortable bed and shower, beautiful view from the room. The reception was open at 2am, and it was great for us because we arrived late 😊
5D
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear 5D,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
6/10 - Ok
Sophia
24 de fev. de 2024
Sophia
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Sophia,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
8/10 - Boa
John
18 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
John
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear John,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
4/10 - Insatisfatória
Gina
Viagem com a família
17 de fev. de 2024
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
The rooms are clean, but the common areas not so. This building is falling apart, toilet seat not connected to the toilet. Vanity glued together and painted over to look superficially ok. Cracks in the walls and gyprock needing patching. Room door lock not secure. Cracked and damaged foyer. Car parking grotty. Staff were smiling and pleasant to deal with but not really sure of how to do things.
Gina
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Gina,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
6/10 - Ok
Thomas
16 de fev. de 2024
Thomas
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kz em 20 de mar. de 2024
Dear Thomas,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
10/10 - Excelente
Caspian
Viagem em grupo
14 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved the parks around the establishment.
Caspian
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Caspian,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
8/10 - Boa
lorraine
Viagem com família e crianças pequenas
12 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Staff where friendly and room was nice and clean, the parking is also very convenient. Unfortunately tho we had someone right above our room on the roof for quite some time making noise, it wasn't until i called reception at 10pm asking how much longer they will be above us as its very noisy that they packed up ( apparently trying to fix a air con). Im not sure who thinks its a good idea to be on the roof at that time of night is a good idea.
lorraine
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Lorraine,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
8/10 - Boa
Sarah
11 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Sarah
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Sarah,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
4/10 - Insatisfatória
Hannah
11 de fev. de 2024
Pontos positivos: Limpeza
Hannah
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Hannah,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
2/10 - Terrível
Alison
11 de fev. de 2024
Alison
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kz em 20 de mar. de 2024
Dear Alison,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
10/10 - Excelente
Danica
Viagem com a família
4 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was disappointing to have tradesman working from early in the morning while I was trying to sleep. Otherwise this is a lovely place to stay with friendly and helpful staff.
Danica
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Danica,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
2/10 - Terrível
Shannon
Viagem com família e crianças pequenas
29 de jan. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Parking area needs proper signge to state that it is guest parking through gate. Room reaked like nicotine smoke - came out of AC and appeared to just be in the carpet and walls. Walls appeared to have water damage. Staff smoking right outside guest enrence (this is actually illegal this course to public buildings) and is a bad look for business. It is in a good location, close to lygon st and the zoo and was a decent price. Didn't use pool or gym so cannot comment on those.
Shannon
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Shannon,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
4/10 - Insatisfatória
Cindy
27 de jan. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
Fridge was mouldy and there was a hole in the wall in my room. When I asked to have the fridge cleaned I was moved to another room. The new room had a power board poking through the wall as a powerpoint, not sure this is safe?
Advertised bar and restaurant are nothing like website pictures
Over all, old tired and in desperate need of renovation.
Cindy
Hospedou-se por 8 diárias em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Cindy,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
10/10 - Excelente
Sarah
23 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent place
Sarah
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Sarah,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
6/10 - Ok
Margaret
Viagem com a família
23 de jan. de 2024
The shower did not work properly.
Margaret
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Margaret,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
4/10 - Insatisfatória
Joel
21 de jan. de 2024
Pontos negativos: Limpeza e serviço e funcionários
Joel
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Joel,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
6/10 - Ok
Reza
Viagem com família e crianças pequenas
20 de jan. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Located in nice area Royal Parade Melbourne. Only 100 meter from tram stop no 19, Ievers St. Nearby place is Melbourne Zoo and Univ of Melbourne. Opposite of Carlton Footie Club. Nice park at the opposite as well. Gym facilities not like in the photo
Reza
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Reza,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
8/10 - Boa
Anton Daniel
20 de jan. de 2024
Anton Daniel
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Anton,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
8/10 - Boa
Sophie K
18 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I like this accommodation
Personally I am a repeat customer and I enjoy this hotel . They are ever adjusting their facilities, their rooms and their guest experience to be better. The beds are comfortable, the air-conditioning is strong , the TVs are new and smart & the wifi is strong. For the location and the price I keep coming back . The superior rooms are a great choice . I will be back again
Sophie K
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Sophie,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
6/10 - Ok
Mary
Viagem a dois
18 de jan. de 2024
Pontos positivos: Limpeza e serviço e funcionários
No wi fi in our room
No cups in room tea
Fridge was not cold enough
Mary
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Mary,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.]We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
8/10 - Boa
troy
15 de jan. de 2024
troy
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Troy,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
2/10 - Terrível
Annika
8 de jan. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
The
Annika
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Annika,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
10/10 - Excelente
Sarah
7 de jan. de 2024
Nice big comfy beds
Sarah
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kz em 2 de mar. de 2024
Dear Sarah,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
2/10 - Terrível
Lyn
6 de jan. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
There were bed bugs
Lyn
Hospedou-se por 1 diária em out. de 2023
Resposta de The Parkmore Hotel em 9 de jan. de 2024
Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
2/10 - Terrível
Viajante verificado
4 de jan. de 2024
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This place needs to be shut down and a few bucks spent on it, TV is analog and cannot see it properly, lamps are fake and have no power points to plug them into, bathroom looks like a bathroom from the 80’s that I had to climb into and tiles falling off, long life milk was off. DONT STAY HERE
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2023
Resposta de The Parkmore Hotel em 9 de jan. de 2024
Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
4/10 - Insatisfatória
Alison
1 de jan. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Alison
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kz em 2 de mar. de 2024
Dear Alison,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
2/10 - Terrível
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1 de jan. de 2024
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Hospedou-se por 2 diárias em dez. de 2023
Resposta de Kz em 2 de mar. de 2024
Dear ??,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel
8/10 - Boa
Angela
1 de jan. de 2024
Angela
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kz em 2 de mar. de 2024
Dear Angela,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel
6/10 - Ok
Peter
23 de dez. de 2023
Pontos negativos: Limpeza e condições e instalações da propriedade
$5 pillow, bed side light had no power, poor quality bathroom
Peter
Hospedou-se por 1 diária em dez.. de 2023
8/10 - Boa
Ana
Viagem com família e crianças pequenas
17 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Reception were lovely. Rooms clean. Pillows were like pancakes unfortunately. Not enough cutlery and plates. No microwave. Hard when you have kids and can’t prepare a snack. Noisy neighbours
Ana
Hospedou-se por 1 diária em dez.. de 2023
2/10 - Terrível
John
15 de dez. de 2023
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Had your Chance
Reception area is full of old cafe machinery the front desk is smothered in advertising crap
Given key to room but failed to open door changed rooms and still failed second room had only 2 flimsy pillows on it and no towels, one tea mug, one wine glass and telephone lead was missing from phone one towel in bathroom was stained from laundry and unable to use so had one towel for both of us to use so had to return to reception to organise replacements. Attitude by staff was appalling.
Air conditioning fan was either full blast or none. Bath in room wasStaff stand around chatting on their phones completely ignoring my presence’s at the desk
Second day room was not serviced and we found that towels which we left on floor to be replaced were not picked up but 2 new towels were left on bench along side an unmade bed and used crockery.
We’re told under new management, rooms shown on website were not the rooms that we had and pics shown were a display room only.
Pool was cloudy and the lounges were still in the water/pool from the storm the night before
Overall have given this hotel too many chances .
John
Hospedou-se por 2 diárias em dez. de 2023
4/10 - Insatisfatória
Faith
Viagem em grupo
13 de dez. de 2023
Pontos negativos: Limpeza e serviço e funcionários
Faith
Hospedou-se por 1 diária em dez.. de 2023
10/10 - Excelente
Brianna
10 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff that helped us the few night we were there, were awesome i cannot remember theyre names but they made the stay so much easier
Brianna
Hospedou-se por 3 diárias em nov.. de 2023
6/10 - Ok
Jody
3 de dez. de 2023
Pontos positivos: Limpeza e serviço e funcionários