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Avaliações de Avani Barbarons Seychelles Resort

4.5 out of 5
Avani Barbarons Seychelles Resort
Victoria, Mahé Island

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 76 de 244 avaliações" "
Nota 8 - Boa. 105 de 244 avaliações" "
Nota 6 - Ok. 40 de 244 avaliações" "
Nota 4 - Insatisfatória. 16 de 244 avaliações" "
Nota 2 - Terrível. 7 de 244 avaliações" "

8,0/10

Limpeza

8,0/10

Serviço e funcionários

8,6/10

Comodidades

7,6/10

Condições e instalações da propriedade

Avaliações

10/10 - Excelente

Rafael, Curitiba

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Gostei do atendimento, quartos, vista,etc...,só não gostei que a internet era péssima e a noite muito barulho p dormir. Obrigado
Hospedou-se por 4 diárias em abr. de 2019
Resposta de Management Team em 30 de abr. de 2019
We would like to thank you for choosing AVANI Seychelles Barbarons Resort and Spa during your visit to the Seychelles. Thank you for taking the time to share your great feedback. We sincerely apologize for all the issues you have mentioned about the your stay. we will follow up with our team. We are sincerely looking forward to have the pleasure to welcoming back to our paradise, on your next visit, and thank you for your recommendation

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lindo! Ótimo pra snorkel! Hotel impecavel! Só faltava um var na praia servindo deinks e petiscos!
Hospedou-se por 4 diárias em nov.. de 2018
Resposta de Management Team em 19 de jan. de 2019
We would like to thank you for choosing AVANI Seychelles Barbarons Resort and Spa during your visit to the Seychelles. We are sincerely looking forward to have the pleasure to welcoming back to our paradise, on your next visit, and thank you for your recommendation.

8/10 - Boa

Vanessa

Hotel bem novo. Quando ficamos em novembro disseram que tinha menos de 1 mês de funcionamento e ainda era possível ver pessoas trabalhando na reforma. O quarto é bastante confortável e os funcionários bastante atenciosos. A internet funciona em quase todo lugar, mas no quarto pode ter certa dificuldade para conectar. Alguns pontos negativos foram o preço da alimentação no restaurante (no segundo dia achamos um "take out" bem bom e barato perto do hotel) e a praia em frente ao Hotel, que não é muito boa (sugiro alugar um carro para ir para as melhores praias). O acesso à praia passa por uma propriedade vizinha ao hotel, cujo dono não é uma pessoa muito agradável e, inclusive, reclamou conosco em uma oportunidade e disse que colocaria uma cerca para evitar a passagem.
Hospedou-se por 3 diárias em nov.. de 2018
Resposta de Management Team em 5 de dez. de 2018
We would like to thank you for choosing AVANI Seychelles Barbarons Resort and Spa during your visit to the Seychelles. We are sincerely looking forward to have the pleasure to welcoming back to our paradise, on your next visit, and thank you for your recommendation.

2/10 - Terrível

Telmo

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mau
Péssima experiência! Chegamos pelas 14h ao hotel depois da reserva feita há mais de 7 meses e dizem nos que não temos quarto! Acabamos por esperar por um suposto quarto "melhor" até as 19h, ao qual, estava mal limpo e inapropriado para efectuar um check in a qualquer que fosse o cliente!
Hospedou-se por 2 diárias em jul. de 2017

10/10 - Excelente

Carlos

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente opção
O hotel é agradável, o acesso a praia é o ponto forte e é tudo bem cuidado e bonito. O restaurante é bom, mas deixa a desejar nas opções, mas nada que comprometa. Bom atendimento.
Hospedou-se por 3 diárias em jun. de 2017

10/10 - Excelente

Laudelina

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

Ana Fevereiro

Pontos positivos: Limpeza
Hotel pretencioso com serviço questionavel
O Hotel é bem moderno e bonito. No entanto nos deram um quarto de deficiente que não tinha box, portanto, molhava todo o banheiro. O serviço do hotel no geral é ruim, comida não é boa, o atendimento é lento, tem toalhas de piscina e resto de comidas acumulados por toda a área da piscina. Falta organização e um bom atendimento para ser um hotel 5 estrelas. Poderia fornecer translado do hotel até o aeroporto, já que fica bastante distante.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótima opção
Hotel de custo benefício excelente, muito confortável, adoramos o spa e o restaurante. Só tivemos problemas com a reserva do restaurante a la carte. Pela manhã, fomos à recepção e solicitamos ao funcionário que fizesse a reserva para nós. Quando chegamos no local à noite, não havia reserva para o nosso quarto. Fomos atendidos mesmo assim, mas não deixa de ser um inconveniente. Tirando isso, tudo excelente!
Resposta de Mohit em 31 de dez. de 2016
Dear Guest , It feels fantastic to read such a lovely review of your experience post your stay at the AVANI Seychelles and that you thoroughly enjoyed your tropical island holiday with us. I'm glad that you found the product and services we offer to be satisfying and of great value. I do apologize for the inconvenience caused to you due to your table reservation in our restaurant . Once again, thank you so much for staying with us. We definitely look forward to welcoming you back soon for another amazing experience. Warmest Regards, MOHIT DEMBLA– Director of Rooms, AVANI Seychelles Barbarons Resort & Spa

6/10 - Ok

Walter

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Hotel bonito com serviço e comida muito ruins
O lugar e lindo, porém o serviço, comida são ruins é muito caro pelo que oferece.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito boa a estadia no hotel, o mesmo é muito bonito e confortável!
Resposta de Mohit em 31 de dez. de 2016
Dear Guest , It feels fantastic to read such a lovely review of your experience post your stay at the AVANI Seychelles and that you thoroughly enjoyed your tropical island holiday with us. I'm glad that you found the product and services we offer to be satisfying and of great value. Once again, thank you so much for staying with us. We definitely look forward to welcoming you back soon for another amazing experience. Warmest Regards, MOHIT DEMBLA– Director of Rooms, AVANI Seychelles Barbarons Resort & Spa

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
C'est un établissement bien placé et au calme. Il y a deux arrêts de bus à proximité et deux superstores. ll y a eu un moment où l’hôtel était plein et on ne s'est pas senti à l'étroit. L'accès à la piscine reste fluide et la plage à coté donne la possibilité de rester sur place. On a été au spa et l'équipe est vraiment très professionnelle et chaleureuse. On a testé deux des trois restaurants (tamarind et le buffet). C'est bon mais un peu cher pour ce que c'est. Le petit déjeuner est parfait et bien varié. Le personnel très agréable même si on n'est pas toujours bien compris. Ils n'osent pas nous faire répéter que ce soit en anglais ou en français. Le petit truc qui m'a un peu déplu c'est la literie. Le matelas est bien mais la couette trop épaisse et pourtant indispensable pour le souffle de la clim. Puis l'odeur des oreillers : un petit relent d'humidité sur certains...
Hospedou-se por 6 diárias em mar. de 2020

10/10 - Excelente

jl, paris

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
emplacement ideal face à la mer on peut dificilement faire mieux
Hospedou-se por 10 diárias em fev. de 2020

10/10 - Excelente

Viajante verificado

Hospedou-se por 7 diárias em fev. de 2020

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em fev. de 2020
Resposta de Benjamin em 8 de mar. de 2020
Dear Valued Guest, Thank you very much for your recent stay and your excellent rating. We are looking forward to welcoming you back at our resort. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Hospedou-se por 4 diárias em fev. de 2020
Resposta de Benjamin em 8 de mar. de 2020
Dear Valued Guest, Thank you very much for your recent stay and your positive rating. We are looking forward to welcoming you back at our resort. Tropical regards, Benjamin

2/10 - Terrível

Viajante verificado

Hospedou-se por 3 diárias em fev. de 2020
Resposta de Benjamin em 5 de mar. de 2020
Dear Valued Guest, We are saddened to see your rating of your recent stay at Avani Barbarons Seychelles Resort. We highly regret not to have met your expectations and hope we can do better in the future. Best regards, Benjamin

8/10 - Boa

William

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2020
Resposta de Benjamin em 1 de mar. de 2020
Dear William, Thank you very much for your recent stay and your good rating. We are looking forward to welcoming you back to our resort. Tropical regards, Benjamin

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Good Hotel and Great Location
Good: The Hotel is located right at the Beach, the Restaurant seating is very good. The rooms are very good. Bad: The Air Conditioning is not good, we felt hot through the night.
Hospedou-se por 1 diária em fev. de 2020
Resposta de Benjamin em 1 de mar. de 2020
Dear Valued Guest, Thank you for staying with us at Avani Barbarons Seychelles Resort. We are glad to hear that you enjoyed your vacation and highlight the location and the rooms. We are constantly checking our air conditioning system and will do so one more time in the room you stayed. Once again, we do apologise if this made your sleep less comfortable. We are looking forward to welcoming you back in the near future. Tropical Regards, Benjamin

10/10 - Excelente

WISSEM

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
sejour exceptionnel
Séjour exceptionnel en amoureux, literie confortable, belle chambre, nourriture excellente et varié, superbe piscine le tout face à la mer Seul 2 points négatif : aucune boisson de comprise dans l’offre 1/2 pension ! Nous avons prix extra boisson pour le dîner et même les serveurs et le barman n’était pas au clair avec et avons finalement dû payer une boisson alors que normalement c’était compris dans l’offre ! Et le second point est le bruit de la climatisation ! Maintenant tout le monde est aux petits soins merci à philisca pour son Acceuil !
Hospedou-se por 3 diárias em fev. de 2020
Resposta de Benjamin em 27 de fev. de 2020
Dear Wissem, Thank you for staying with us at Avani Barbarons Seychelles Resort. We are glad to hear that you enjoyed your vacation and highlight the friendliness of the team member. Rest assured that you made the day of Philishka who you highly praise for her support. We will share your feedback with the restaurant team to recognise the drinks inclusion in certain packages in a smoother way. We are looking forward to welcoming you back in the near future. Tropical Regards, Benjamin

10/10 - Excelente

Maria Dolores

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
El hotel es bueno y para mi bien ubicado, la playa no es muy linda ahi
Hospedou-se por 4 diárias em fev. de 2020
Resposta de Ben em 22 de fev. de 2020
Dear Maria Dolores, Thank you for your recent stay at Avani Barbarons Seychelles Resort. We are delighted to read your positive feedback and excellent rating. We were glad to had you with us and we would like to welcome you back in the near future. Tropical regards, Benjamin

8/10 - Boa

Trine

Viagem em grupo
Ok til prisen. Trænger til istandsættelse.
Meget slidt hotel. Lever ikke op til billederne og lidt sløv service. Værelset var først klar kl 15 ved ankomst. Når det så er sagt, så er der en dejlig strand med mulighed for at snorkle. Der er en restaurant på hotellet, udover den med buffeten, og den var god og hyggelig.
Hospedou-se por 5 diárias em fev. de 2020
Resposta de Ben em 17 de fev. de 2020
Dear Trine, Thank you very much for staying with us at Avani Barbarons Seychelles Resort and thank you for providing feedback about your stay. We are glad to hear that you enjoyed the snorkeling opportunities and restaurant outlets, especially Tamarind with its Thai-Asian a la carte service. We do take every guest feedback serious, hence rest assured that we are working on the concerns highlighted during your stay in terms of room availability, service and the overall resort ambience. Your feedback is being shared with all department managers to improve further on our guest service and products. We would be happy to welcome you back in the future to convince you that we can do better. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2020
Resposta de Ben em 30 de jan. de 2020
Dear valued Guest, Thank you very much for your recent stay and your positive rating. We are looking forward to welcoming you back at our resort. Tropical regards, Benjamin

10/10 - Excelente

Melissa

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2019
Resposta de Benjamin em 3 de jan. de 2020
Dear Melissa, Thank you very much for your recent stay and your excellent rating. We are looking forward to welcoming you back at our resort. Tropical regards, Benjamin

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 7 diárias em nov.. de 2019
Resposta de Benjamin em 3 de dez. de 2019
Dear Valued Guest, Thank you very much for your recent stay and your excellent rating. We are looking forward to welcoming you back at our resort. Tropical regards, Benjamin

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very happy with our holiday and hotel. Everything was perfect
Hospedou-se por 7 diárias em nov.. de 2019
Resposta de Benjamin em 24 de nov. de 2019
Dear Valued Guest, Thank you for your recent stay with us and your very positive rating. We are pleased you had a memorable stay and would like to welcome you back in the future. Tropical regards, Benjamin Seidel

8/10 - Boa

Derek

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Resort is beautifully located on the west shore so sunsets are amazing! Resort has a fantastic large pool that is great for laps. Ocean swimming isn't great anywhere in the Seychelles because of changing currents and rip tides, but this resort has a lovely ocean pocket for relaxing in the 84 F water. Hotel is comfortable but does need refurbishing, The rooms are a little tired but overall fine. People in the Seychelles are pretty laid pack, Steve, the Concierge was wonderfully hospitable.
Hospedou-se por 4 diárias em nov.. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Derek, Thank you for choosing our resort for your recent stay at Avani Barbarons Seychelles Resort and for taking the time to post this review. I am pleased to hear that you enjoyed the resort ambience with the stunning view, the location, the pool and of course the service from my team. Thank you as well for highlighting the names of our staff that provided exceptional service. It is always great to hear how much our guests appreciate the little gestures rendered by our colleagues to ensure wonderful stay experiences. We duly noted your comments in regards to the overall hotel ambience and we are working hard on planning an upgrade of our resort in the near future. Thank you once again for your recommendation to other readers and the positive feedback. With that, I hope that we will have a chance to serve you again in the near future. Tropical regards, Benjamin

8/10 - Boa

enyinnaya

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Avani mahe
It was a cool place. Really quiet with pretty good food. But quite pricey.
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear enyinnaya, Thank you for choosing our resort for your recent stay at Avani Barbarons Seychelles Resort and for taking the time to post this review. I am pleased to hear that you enjoyed the resort ambience with the stunning view, the location, the food and of course the service from my team. Thank you once again for your recommendation to other readers and the positive feedback. With that, I hope that we will have a chance to serve you again in the near future. Tropical regards, Benjamin

4/10 - Insatisfatória

STEPHEN

Viagem em grupo
Pontos positivos: Conforto do quarto
Pontos negativos: Serviço e funcionários
Bad Management
Took 3 requests to get room cleaned. Benjamin Seidel is front desk manager that promised to get it done on the second request. Terrible management. Tamarind Restaurant was excellent but buffet and lunch were terrible. Great massage therapist, Kadek.
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Stephen, Thank you for choosing our resort for your recent stay at Avani Barbarons Seychelles Resort and for taking the time to post this review. I am pleased to hear that you enjoyed the Tamarind restaurant and the massage from our Spa Manager Kadek. We highly regret to hear of your dissatisfaction with the buffet, lunch and the room cleaning attempts. As per our personal conversation at the reception, I did apologise that the room cleaning was not done immediately after you have requested it. At the same time it was not necessary from our side to explain to you in detail where the miscommunication happened as it did not change the situation. As a team we are learning from service shortfalls and investigate each incident to improve our offerings. However, our management team refrains from highlighting or blaming single team members or departments in front of our guest as processes are too complex to pinpoint individuals. We exactly know where the failure happened and did the necessary to avoid the same in the future. As a small gesture of apology we invited you and your traveling partner for dinner to Tamarind which you enjoyed. Thank you once again for your feedback. Tropical regards, Benjamin

8/10 - Boa

Ernest

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was good. Barbarons beach is public beach but it feels like a private beach when you stay at Avani. The service was excellent; and the food was okay. However Avani is quite far from all the action.
Hospedou-se por 5 diárias em out. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Ernest, Thank you for choosing our resort for your recent stay at Avani Barbarons Seychelles Resort and for taking the time to post this review. I am pleased to hear that you enjoyed the beach experience, the food and of course the genuine service from our team. Thank you once again for your recommendation to other readers and the positive feedback. With that, I hope that we will have a chance to serve you again in the near future. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Chilled, great scenery, views from restaurant stunning. Eating on the beach. Pool is lovely. It’s changing though- becoming a family centric hotel- so great if bring the kids. Not so great for a romantic honeymoon or anniversary treat. On the edge of becoming too “plastic” -rooftop bar has gone - replaced by unused mega expensive restaurant. Lines of floats in the sea don’t say Seychelles - more Costa Del Sol. Glad I was coming over past 20 years. Still fabulous though.
Hospedou-se por 3 diárias em out. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for choosing our resort for your recent stay at Avani Barbarons Seychelles Resort and for taking the time to post this review. I am pleased to hear that you enjoyed the resort ambience with stunning views, the pool and the natural surroundings. The previous upper floor bean bag bar has been replaced with a memorable dining experience outlet called The Terrace offering a fabulous 4 course meal cooked right next to your table. Due to its private dining nature, it is usually frequented for romantic dinners and special occasions. The floats in the water are based on an initiative from the local authorities and the hotel to ensure a good and safe swimming experience on this public beach which is welcomed by locals and tourists alike. Thank you once again for your recommendation to other readers and the positive feedback. With that, I hope that we will have a chance to serve you again in the near future. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Hospedou-se por 2 diárias em out. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for your positive rating on Expedia. We hope you enjoyed your stay and went back home with great memories. We are looking forward to welcoming you back to Avani Barbarons Seychelles Resort in the near future. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for your positive rating on Hotels.com. We hope you enjoyed your stay and went back home with great memories. We are looking forward to welcoming you back to Avani Barbarons Seychelles Resort in the near future. Tropical regards, Benjamin

10/10 - Excelente

yinon

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
מלון מצויין, בריכה וים נהדר
,מלון נהדר, לדעתי 5 כוכבים ולא 4 כוכבים, בריכה נהדרת, חוף ים יפה שמתאים גם לשחייה ולשנורקלים, הארוחות לא יקרות ולא זולות (סביב ה 600 רופי סיישלי לבופה בארוחת ערב) הארוחות טעימות ומגוונות אך לא מדהימות
Hospedou-se por 2 diárias em out. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear yinon, Thank you for choosing our resort for your recent stay at Avani Barbarons Seychelles Resort and for taking the time to post this review. I am pleased to hear that you enjoyed the your stay from check in until check out. Thank you once again for your recommendation to other readers and the positive feedback. With that, I hope that we will have a chance to serve you again in the near future. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Grateful fir the upgrade . Lovely one night stay. Thank you.
Hospedou-se por 1 diária em out. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for your positive rating on Expedia and your appreciation of the upgrade. We hope you enjoyed the rest of your stay and went back home with great memories. We are looking forward to welcoming you back to Avani Barbarons Seychelles Resort in the near future. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bel hôtel mais les chambres ne valent pas ce prix
Tout d’un 4 étoiles récent, belles installations, petit-déjeuner vraiment complet, personnel au petit soin... hormis la chambre en rdc : très sombre, mauvaise odeur d'humidité continue malgré le déshumidificateur constamment branché; la nuit c’est parfait pour dormir avec le ronronnement de l’appareil. La chambre standard à ce prix est trop chère pour la qualité de la chambre. Je ne recommanderai pas, surtout à ce prix là.
Hospedou-se por 2 diárias em out. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for choosing our resort for your recent stay at Avani Barbarons Seychelles Resort and for taking the time to post this review. I am pleased to hear that you enjoyed the facilities, the breakfast and of course the genuine service of our team. We do apologise if you felt the appliances in the room where not working as they should. We usually check the functionality of all items in the room before check-in. Your comments were very valuable to retrain our team member in room checks. We look forward to welcome you back to our resort. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for your positive rating on hotels.com We hope you enjoyed your stay with us and left with good memories. We look forward to welcome you back to our resort. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great !
L’hôtel nous a appris quelques jours avant notre arrivée qu’ils avaient fait du surbooking et du coup ils n’étaient plus en mesure de nous accueillir. Cependant aucun problème ils se sont occupés de nous trouver un autre logement aux mêmes conditions et cela a été totalement transparent pour nous.
Hospedou-se por 3 diárias em out. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for taking your time to write this feedback on hotels.com. Once again we do apologise for not being able to accommodate you at our hotel. In rare cases this is happening we always ensure that a hotel of similar or better quality is provided. We are happy that the other hotel was up to your expectations. We hope to welcome you to our hotel in the future the next time. Tropical regards, Benjamin

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Beautiful ground, awesome service, rooms ehh
We booked this hotel because we missed our connecting flight to praslin. The hotel is beautiful and the beach and pool area is amazing. The rooms are ok. Nothing special and outdated as people say. My complaint would be the air conditioner. The room was HOT and HUMID all night. The service was amazing. We left at 5am the next morning and the front desk was up to greet us goodbye with special to go breakfast. We didn’t really try any hot food so I have no review. I would recommend but just take note of no real air conditioning.... after all you are in the Seychelles. Go to the beach!!!
Hospedou-se por 1 diária em set. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for your spontaneous stay with us and your rating on hotels.com. We are delighted to hear that you enjoyed the genuine service, facilities and the beach/pool area. We apologise if the airconditioning was not effective. Our Engineering team was checking the same after your check-out and since then we did not receive any further feedback in the same room. Thank you again for your comment which enabled us to improve the service offered. We look forward to welcome you back to our resort. Tropical regards, Benjamin

4/10 - Insatisfatória

Sara

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel and great service
Not the best beach part for swimming with all the waves but hotel staff is excellent in service, compassion and solutionoriented!
Hospedou-se por 3 diárias em set. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Sara, Thank you for your recent stay with us and the feedback you have provided. We are pleased to hear that you have enjoyed the genuine service from our team members. During certain times of the year the currents and waves are stronger which was the case during your visit. We look forward to welcome you back to our resort, hopefully at a different time of the year to experience a more calm sea. Tropical regards, Benjamin

8/10 - Boa

Viajante verificado

Hospedou-se por 3 diárias em set. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for your positive rating on ebookers. We hope you enjoyed your stay and went back home with great memories. We are looking forward to welcoming you back to Avani Barbarons Seychelles Resort in the near future. Tropical regards, Benjamin

10/10 - Excelente

Erik

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2019
Resposta de Benjamin em 18 de nov. de 2019
Dear Valued Guest, Thank you for your excellent rating on Hotels.com. We hope you enjoyed your stay and went back home with great memories. We are looking forward to welcoming you back to Avani Barbarons Seychelles Resort in the near future. Tropical regards, Benjamin

8/10 - Boa

ALECIA, Bellewstown Ireland

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the restaurant right on the beach...I just wish there were some activities by the pool in the day eg: water aerobics, cocktail demos or at least some music playing some of the day in the pool area.
Hospedou-se por 7 diárias em set. de 2019

10/10 - Excelente

Erika

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Erika / Hungary
Great vacation and hospitality experience at Avani Seychelles Barbarons Resort & Spa. The value and the price what we expected as a 4 star hotel. Our Beach front room was clean and net with extemly comfortable bed, the view from the room and the balconi was amazing. The pool, spa well maintained, at the garden and at beach front hardworking staff were consistently cleaning the area. Very comfortable to stay at the beach front. Staff at the reception were very helpful and friendly also advising highlight excursion. The restaurant was well arranged with breakfast and dinner selection. All food was delicious and tasty. Great omelette, fresh fruits and smoody station in the morning, at night the barbecue garden was great especially fish selection. Restaurant Manager and Ex-Chef were consistently checking guests experience during any meal. Friendly and hardworking staff were looking for any opportunity to have our stay enjoyable and memorable. We thorougly enjoyed our 6 days at Avani.
Hospedou-se por 5 diárias em ago. de 2019

8/10 - Boa

Viajante verificado

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Personale molto cortese e disponibile. Pasti discreti (quindi molto buoni per lo standard delle Seychelles). Area della piscina molto piacevole. Stanze nella media. Spiaggia bellissima (anche se spesso con acque piuttosto mosse). Splendido il panorama, la struttura è incastonata in un’ansa formata da un monte ricoperto di vegetazione tropicale. In generale ci siamo trovati molto bene, considerate però che i prezzi dei servizi (transfert/bevande/ristorante) sono piuttosto alti)
Hospedou-se por 9 diárias em ago. de 2019

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a beautiful property. Worth the money paid.
Hospedou-se por 2 diárias em ago. de 2019
Resposta de Benjamin em 25 de ago. de 2019
Dear Guest, We thank you for taking the time to share your experience of your recent stay at AVANI Seychelles. We are delighted to know that you had a great time in Seychelles with Avani and found our hotel excellent. We look forward to welcoming you back. Tropical Regards, Benjamin

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em ago. de 2019
Resposta de Ben em 22 de ago. de 2019
Dear Guest, Thank you very much for your positive rating on Expedia. We hope you had a wonderful stay and are planning to visit Seychelles in the future. The entire team would like to welcome you back to Avani Barbarons Seychelles Resort. Tropical regards, Benjamin

10/10 - Excelente

Viajante verificado

Hospedou-se por 6 diárias em ago. de 2019
Resposta de Ben em 22 de ago. de 2019
Dear Guest, Thank you very much for your positive rating on Expedia. We hope you had a wonderful stay and are planning to visit Seychelles in the future. The entire team would like to welcome you back to Avani Barbarons Seychelles Resort. Tropical regards, Benjamin

2/10 - Terrível

Tyler, New York

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property is ageing, rooms are like 3 star hotel. Service is very mixed. Hard to recommend
Hospedou-se por 1 diária em jul. de 2019
Resposta de Benjamin em 13 de ago. de 2019
Dear Tyler, Thank you very much for taking your time to review our hotel on Expedia. I am saddened that you had encountered some shortfalls in the room and service during your stay at our resort. All your comments are duly noted. Please rest assured that all these points will definitely become a focus of our ongoing improvements and training initiatives. We look forward to welcome you back in the future. Tropical regards, Benjamin

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice beach and swimming pool Good restaurant Very good staff paying a lot of attention to the guests Menu of the restaurant (a la carte) could be improved with some additional salads
Hospedou-se por 11 diárias em jul. de 2019
Resposta de Benjamin em 13 de ago. de 2019
Dear Guest, Thank you very much for staying at our resort and your outstanding rating. We are delighted to hear of your satisfaction with our location, beach and especially the team members. We look forward to welcome you back in the future. Tropical regards, Benjamin

10/10 - Excelente

Viajante verificado

Viagem a dois, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Vu incroyable dès le hall ! Le personnel s'est montré absolument adorable et très attentif auprès des enfants. Buffet de qualité par élaboré par un chef investi et adorable (il est passé nous voir pendant chaque service matin et soir !!) Un grand merci à toute l'équipe et particulièrement à Angela pour ce séjour de rêve qui a conclu apothéose nos formidables vacances au Seychelles !
Hospedou-se por 2 diárias em jul. de 2019
Resposta de Benjamin em 13 de ago. de 2019
Dear Guest, Thank you for reviewing our hotel on Expedia. We are delighted to hear of your satisfaction with the food, location and the genuine service the team provided with the special mention of Angela. We look forward to welcome you back in the future. Tropical regards, Benjamin