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Avaliações de Alhambra Hotel

3 out of 5
Alhambra Hotel
El Halfa Street Gezira El Bairat, West Bank, Luxor

Avaliações

8,8

Excelente

Nota 10 - Excelente. 32 de 58 avaliações" "
Nota 8 - Boa. 20 de 58 avaliações" "
Nota 6 - Ok. 3 de 58 avaliações" "
Nota 4 - Insatisfatória. 2 de 58 avaliações" "
Nota 2 - Terrível. 1 de 58 avaliações" "

9,0/10

Limpeza

9,2/10

Serviço e funcionários

9,2/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Lilian

Pontos positivos: Limpeza e serviço e funcionários
Limpo
Razoável para um dia. Estava limpo.
Hospedou-se por 1 diária em mai. de 2023

10/10 - Excelente

Alexandre, São Paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely place to stay in Luxor
The hotel is a lovely place to stay at te West Bank in Luxor, a really quiet and peaceful area. The room was really comfortable and clean, the hotel is beautiful and well preserved, there is a rooftop where you can sit and relax while looking at the mountains and the Mortuary Temple of Hatshepsut. The staff was incredibly nice and helpful, you can arrange trips with the manager safely and with honest prices. I surely recommend this hotel for anyone wanting a nice experience in Luxor, it was my best at Egypt.

8/10 - Boa

MELANIE JULIE

Pontos positivos: Limpeza e condições e instalações da propriedade
Quartier bruyant Personnel agréable
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Syed

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
good hotel at reasonable price
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Nicholas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Súper gentil et professionnel. L’endroit est très calme et propre. On a reçu un service irréprochable. On pourrait bien retourner à cette hôtel dans un prochain voyage.
Hospedou-se por 1 diária em fev. de 2024

6/10 - Ok

Aidee

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
El personal es excelente, pero la limpieza es terrible, el baño muy sucio, se ve que nunca han lavado el inodoro, el lavabo y la tina, solo limpian el piso, las sábanas la verdad no quisimos revisar, no aceptan más que dólares, ni tarjeta, así que evalúen antes
Hospedou-se por 3 diárias em fev. de 2024

8/10 - Boa

Rose

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very lovely staff, we asked them for lunch because we did not feel like going out to a restaurant and they made us a super delicious lunch for a cheap price. Super nice people! The neighborhood gives you a cultural feel where you can walk safely even in the evening and the location is very close to the nile.

4/10 - Insatisfatória

Nicola

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

samanthas

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Place is nice and the staff amazing they helped me a lot, just if you don’t speak the language difficult to move if is not by taxi they will try to charge you crazy prices. But if you take a tour or you have a bike is handy as is close to the colossi and valley of queens
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

regis

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quietness and well located!
Hospedou-se por 2 diárias em nov.. de 2023

8/10 - Boa

Noushyravan

Pontos positivos: Limpeza, serviço e funcionários e comodidades
The hotel itself, is beautiful. I have stayed in a lot of hotels and as you cannot drink tap water, this hotel never offered any and when I asked, they wanted to charge me US$1 for it when you can buy 3 big bottles for that price. I got it free anyway but this needs to be rectified. It is good enough for the budget traveler. The hotel is located on the West Side, so same side of 2 major attractions. Before booking this hotel, make sure that the tour operator (who happens to be located on the East side) will in fact drop you back to your hotel
Hospedou-se por 3 diárias em nov.. de 2023

10/10 - Excelente

Arin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property is gorgeous!! We were picked up at the airport by Bakr and he was so polite and professional. He even took us on a quick local tour. We were constantly receiving incredible service. Coffee, breakfast, lunch, and dinner suggestions! I can not say enough good things about this property!
Hospedou-se por 2 diárias em out. de 2023

8/10 - Boa

Alvin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Cozy, laid back nice place
The place is at the WEST SIDE OF LUXOR, but we just need a sleeping place Bec we are out in about everyday to catch a tour. Mahmoud is very attentive to the guest and speaks good English.
Hospedou-se por 1 diária em mar. de 2023

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2023

10/10 - Excelente

Balaji

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We had a comfortable stay at Alhambra hotel. Host Abu Bakar was courteous and friendly. He drove us to West and East bank locations and helped with getting good vegetarian food in nearby locations. Hotel provided awesome falafel during breakfast. The hotel wifi was weak, which was a slight inconvenience. Overall, great stay at Luxor.
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Abo bakr em 17 de jan. de 2023
Thank you sir very much And Hopefully to see you again And Always welcome to your sacred home

10/10 - Excelente

Steve

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quite and close to the main sites. Excellent value and location for the price. Easy airport transfer and easy to set up tours.
Resposta de Bakr em 17 de jan. de 2023
Thank you sir and hopefully to see you again Always welcome

10/10 - Excelente

Michael

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A nice breather
Alhambra Hotel has a very unique and beautiful exterior that is reminiscent of a scene out of the Aladdin movie. It was pretty amazing. The interior is pretty outdated but it was clean and the multiple balconies in the unit were a plus. The almost never-ending hot water was wonderful. The star of this hotel by far was the staff. The owner and the main receptionist were extremely helpful. They truly went above and beyond to accommodate us with some special requests for our baby, our laundry needs, and our check-out time. Much thanks to these gentlemen. We recommend!
Hospedou-se por 3 diárias em nov.. de 2022
Resposta de Bakr em 17 de jan. de 2023
Thank you sir Hopefully to see you again And Always welcome

8/10 - Boa

Dmitrii

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Отличный отдых вдвоём
В целом мы довольны проживанием. Очень удачно расположен вблизи от гробниц. Вкусный завтрак, компактный чистый номер. Не хватает чайника в номер, но чай приносят за отдельную плату. Было холодно (зима), кондиционер на обогрев не работал, но дали два запасных одеяла. Спать было комфортно. Прекрасный панорамный вид с крыши.
Hospedou-se por 2 diárias em jan. de 2022
Resposta de Bakr em 25 de jan. de 2022
Thanks And always welcome to your sacred home 🏡

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
What a wonderful hotel and staff! My family and I thoroughly loved our stay at Alhambra Hotel - great location, ambience, and an amazing customer service. And can't forget the breakfast made to order every morning. Abu Bakr the hotel Manager is an awesome person who took care of our needs going above and beyond, including making errands. We asked Alhambra to pick us up from Luxor airport which helped us avoid any hassles in a new place. The charge for transportation was extremely reasonable. Our whole experience in Luxor was pleasant and memorable; the stay at Alhambra was a big part of it. My family and I look forward to going back to Luxor again and we will definitely choose Alhambra Hotel for our stay.
Hospedou-se por 2 diárias em dez. de 2020

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Einfaches Hotel, aber mit gutem Preis-/Leistungsverhältnis. Saubere Zimmer. Gute, feste Matratzen und vernünftige Kopfkissen (selbst bei guten Hotels habe ich hier schon Reinfälle erlebt). Dusche etwas klein aber ausreichend. Probleme mit Heißwasser o.ä. hat es bei mir nicht gegeben. Handtuchwechsel jeden oder jeden 2.ten Tag. Fast alle Zimmer zum Innenhof, was aber kein Nachteil ist. So was findet man auch nicht in jedem Hotel, im Sommer bestimmt angenehm zum Sitzen. Schöne Dachterrasse. In einer ruhigen Seitenstraße gelegen, man kann dem Lärm des ägyptischen Alltags schnell entfliehen. Frühstück einfach aber ausreichend: Kleines Omelett, Falafel, Bohnen, ägyptisches Brot, Marmelade, Käse, etwas Tomate und Gurke, kleine Banane, Kaffee oder Tee. Leider kein Saft. Mohammed ist ein freundlicher Gastgeber, der sich gerne unterhält. Nur morgens braucht er ein wenig Zeit um „warmzulaufen“, also ein wenig Nachsicht üben 😊. Das ganze Personal ist superfreundlich. Nachts wacht ein freundlicher Nachtwächter über das Hotel. Ich würde wieder buchen.
Hospedou-se por 7 diárias em fev. de 2020
Resposta de Ali em 3 de mar. de 2020
Dear Valued Guest, Thank you for choosing Alhambra  Hotel Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Mohamed Ali General Manager

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
とてもいいホテル
設備もサービスもかなり良かった。 徒歩圏内に美味いレストランも何件かあり、クリーニングもホテルから徒歩1分の場所で可で長期滞在も問題なさそう。
Hospedou-se por 1 diária em jan. de 2020
Resposta de Ali em 24 de jan. de 2020
Dear Valued Guest, Thank you for choosing Alhambra Hotel Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Mohamed Ali General Manager

10/10 - Excelente

jeancarlo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
all very good, excellent service
Hospedou-se por 4 diárias em dez. de 2019
Resposta de Ali em 10 de jan. de 2020
Dear Valued Guest, Thank you for choosing Alhambra Hotel Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Mohamed Ali General Manager

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Got off on the wrong foot, but made up for it
We got off on the wrong foot, but the staff made up for it over our entire stay. As soon as we got there, the staff was not very welcoming, we understand a little bit of Arabic so we could understand some of the negative things the staff were saying about us. We simply wanted good prices on daily cars to tour the local tour spots. We ordered our 4 nights through Hotels.com with breakfast included, but staff said breakfast was not included. Had to call Hotels.com to clear the issue. Turns out breakfast was included, but staff made it seem like they were doing us a favor by serving us breakfast, even though we had paid for it. There are many things for breakfast, but everything is cold. There was a hair in some of our food and the egg was slimy. This was like a cheap $17 hotel though, so what do you really expect? You get what you pay for. Across the street is the Cleopatra hotel, we inquired about their prices, which are similar to Alhambra, just a little more expensive, but they were very friendly and welcoming there, so we ate our meals there at Cleopatra. Alhambra staff did try to make up for this initial unwelcome feeling though, throughout the rest of our stay, and we were satisfied enough with our stay, but would not choose to go to this place again. Instead, we'd go to Cleopatra across the street. Additionally, we did not see any other people staying at this hotel. It is a huge hotel with many rooms, but we were the only ones there throughout 4 days.
Hospedou-se por 4 diárias em dez. de 2019
Resposta de Ali em 2 de fev. de 2020
Dear ... , Thank you for choosing Alhambra Hotel. I would like to sincerely thank you for sharing with us your feedback. I assure you that I and stuff of hotel were glad to see you and hope to see you again. We are very sad that you have some unpleasant experiences during stand in our hotel. Misunderstandings with additional services sometimes occur when booking. I send you a copy of your reservation with hotel.com the information we received. Perhaps the reason for the misunderstanding with breakfast was an error in the system. We always try to honestly and conscientiously perform all ordered and paid services of our guests. I hope that in the end you were satisfied with your visit to Luxor and enjoyed the beautiful nature and historical sights. Hotel manager

4/10 - Insatisfatória

Beronica

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Luxor trip
Hotels in the middle of a neighborhood. Nearest restaurant 10 minute walk from hotel. Double check your tour options.
Hospedou-se por 3 diárias em nov.. de 2019
Resposta de Ali em 18 de dez. de 2019
Dear Valued Guest, Thank you for choosing Alhambra Hotel Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Mohamed Ali General Manager

10/10 - Excelente

Vaibhav, Netherlands

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel building is very beautiful, has a bit of Moorish feeling. The rooms are nicely decorated. The experience is this very different from staying in a modern hotel. The location is a very small village but it is 5 min walk to Nile where you can take a ferry to Luxor temple which takes 5 min as it's just across the river. There are nice restaurants nearby. It's very peaceful you can hear birds chirping in the morning. It has a nice terrace which offers a view of the valley of the kings looks really nice in the evening. The staff was extremely friendly. All this at a very good price.
Hospedou-se por 1 diária em mar. de 2019
Resposta de Ali em 30 de mar. de 2019
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews Looking forward to welcome you again Best regards Hotel manage

8/10 - Boa

Viajante verificado

Pontos positivos: Condições e instalações da propriedade
Good for the price.
Quit place, lovely small restaurant around. Wi-fi was bit horrible, and the shower doesn't allow warm water for 2 people, water is cold after less than 1 minute and very small. room wasn't cleaned daily, we also only received half a roll of toilet paper and had to go out an buy our own. we skipped breakfast after first day as it was only an egg and beans. also very cold at night - not enough blankets and aircon/heater unit didn't work. Overall not bad for the price! and easily accessible to the ferry jetty!
Hospedou-se por 3 diárias em dez. de 2018
Resposta de Ali em 22 de fev. de 2019
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews Looking forward to welcome you again Best regards Hotel manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A lovely experience in this charming hotel. Really felt worth the stay. Staff very professionnal and welcoming. I definitely recommand anyone on a trip to Luxor to stay in this hotel
Hospedou-se por 2 diárias em dez. de 2018
Resposta de Mohamed Ali em 12 de jan. de 2019
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

10/10 - Excelente

June

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The manager and the workers there are really helpful and kind 🤗
Hospedou-se por 3 diárias em dez. de 2018
Resposta de Mohamed Ali Hotel manager em 19 de dez. de 2018
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

8/10 - Boa

May, Jeddah

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place, friendly staff. Airport transfers were timely and at a good price. Staff made breakfast boxes for us when we were leaving early for tours or the airport.
Hospedou-se por 3 diárias em nov.. de 2018
Resposta de Mahmoud em 28 de nov. de 2018
Dear May Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

8/10 - Boa

Viajante verificado

Hospedou-se por 3 diárias em nov.. de 2018
Resposta de Ali em 14 de nov. de 2018
Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

8/10 - Boa

CHUN SHING

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2018
Resposta de Ali em 30 de out. de 2018
Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

8/10 - Boa

Jasmine

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Charming hotel
Nice hotel. The manager was very friendly and helped us with a tour. For service, I would have rated higher however the staff did knock very loudly on our door when we had the flu. The manager was apologetic. But overall they were willing to help answer questions. The hotel has charm and was clean which is a priority.
Hospedou-se por 1 diária em jul. de 2018
Resposta de Mohamed Ali em 14 de ago. de 2018
Dear Jasmine Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

8/10 - Boa

tommy, usa

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful
Pros- everthing was winderful Cons needs elevator Had a wonderful time staff was very helpful
Hospedou-se por 3 diárias em abr. de 2018
Resposta de Mohamed Ali em 24 de abr. de 2018
Dear Tommy Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

6/10 - Ok

Viajante verificado

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Hotel is situated in a local neibourhood. Which is not very nice if you are thinking of walking around. Hotel itself looks OK from outside - rooms are spacious. Bed sheets were the worse possible as they were creating static electricity. Unless you don't use them of course.
Hospedou-se por 1 diária em mar. de 2018
Resposta de Ali em 9 de abr. de 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind Regards Mohamed Ali Hotel Manager

8/10 - Boa

Carlos

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Calidad-precio invatible.
Situado a 5min de la estación del ferry, en una zona tranquila y de camino a los monumentos a visitar. Muy buena atención. Instalaciones limpias, habitación amplia (tipo estudio) con nevera y aire acondiconado. Desayuno básico tipo egipcio.
Resposta de Ali Hotel Manager em 2 de abr. de 2018
Dear Carlos Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

10/10 - Excelente

Gustavo, Buenos Aires

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente
Muy buen hotel, excelente atención, buen desayuno, posibilidad de contratar excursiones
Hospedou-se por 2 diárias em mar. de 2018
Resposta de Mohamed Ali Hotel Manager em 23 de mar. de 2018
Dear Gustavo Thank you for your kind words! We try our best to insure your holiday is a memorable experience and we thank you for making Alhambra Hotel a part of your journey. We hope to see you again and wish you the best. Kind regards Mohamed Ali Hotel Manager

8/10 - Boa

Viajante verificado

Trip to Egypt
The hotel is just ok for the price. The staff is fine but the location is not very good as compared to other side of river. You need to ask the hotel staff to clean the room and change the sheets and towels. Overall, if you don’t mind little bit of surroundings and cleanness, the hotel is food for the price you pay.
Hospedou-se por 3 diárias em jan. de 2018
Resposta de Mohamed Ali Hotel Manager em 31 de jan. de 2018
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários
Trip to Luxor
The hotel is just ok for the price. The staff is fine but the location is not very good as compared to other side of river. You need to ask the hotel staff to clean the room and change the sheets and towels. Overall, if you don’t mind little bit of surroundings and cleanness, the hotel is food for the price you pay.
Hospedou-se por 3 diárias em jan. de 2018
Resposta de Mohamed Ali Hotel Manager em 31 de jan. de 2018
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Feels like home
・unique & lovely looking apartments ・nice room with the great balcony ・the owner Mohamed was nice to pick us up at the airport himself ・the owner recommended best restaurant (wolf restaurant) and the driver (Ahmed)
Hospedou-se por 2 diárias em jan. de 2018
Resposta de Mohamed Ali em 9 de jan. de 2018
Dear Thank you for your recent stay at our hotel and for your fantastic review I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again Best regards Mohamed Ali Hotel manager 002-01008002174

10/10 - Excelente

HARRY

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Highly recommended
The hotel located on the Nile West Bank was an excellent choice for me. The owner and his friendly English speaking staff maintain the hotel in spotless condition. They made every effort to make my stay an enjoyable one. The ambiance was good and my room comfortable. There is a roof-top area in which to relax and enjoy the 360 degree view of the village and surrounding area. The hotel is less than a ten minute walk from the ferry. The ample breakfast was excellent and set one up for the day. The owner if required can arrange tours of the Luxor sites and for various sites up and down the river. I can highly recommend the hotel to anyone who wishes to have an enjoyable and relaxing stay on the west bank
Hospedou-se por 3 diárias em dez. de 2017
Resposta de Mohamed Ali em 7 de jan. de 2018
Dear Harry Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you again in our Alhambra Hotel Luxor Egypt Best regards Mohamed Ali Hotel Manager

10/10 - Excelente

Gael, Paris

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hôtel au grand calme!
Après un séjour compliqué au Caire et 10h30 éprouvantes de train, nous avons été chaleureusement accueilli à la gare par Mohamed qui nous attendait en voiture. Un thé offert dans la cours et quelques explications sur les "tours" proposés par l'hôtel nous décidons d'aller nous coucher. La chambre est simple mais possède tout le confort nécessaire. Ce n'est que le lendemain que nous avons réellement profité des services de l’hôtel en savourant le calme et le panorama de West Bank sur le toit-terrasse, face à la vallée des rois et une bière à la main. Le restaurant se trouve à 4-5 minutes à pied. La nourriture y est délicieuse et le patron très sympa. Vous pouvez faire le chemin seul sans crainte. L’hôtel propose une dizaine de "tours" à un prix très abordable. Vallée des rois, Karnak, musée, ballade, felucca, Montgolfière, et pleins d'autres (pas uniquement à Louxor d'ailleurs). Systématiquement un membre de l'équipe ou un taxi viendra vous chercher à l’hôtel si vous le souhaiter, vous déposera au site, et vous attendra pour rentrer à l’hôtel. Un hôtel vraiment agréable à 5 minutes de tous, et loin des milliers de touristes se trouvant sur Est Bank. Je recommande chaudement!
Hospedou-se por 3 diárias em dez. de 2017
Resposta de Mohamed Ali em 27 de dez. de 2017
Dear Gael, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you again, Mohamed Ali Hotel Manager

10/10 - Excelente

CHIHCHIN

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
路克索西岸值得信賴的旅館
非常整潔，老闆也很熱情，早餐豐富，但也許是受大環境影響，生意不好，我們特地訂了旅館推薦的行程，讓老闆多賺一點，以免旅館經營不易而無法繼續下去。
Hospedou-se por 2 diárias em nov.. de 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Mohamed Ali Hotel Manager

10/10 - Excelente

Penny, San Francisco

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful place!
This is a really nice hotel close to the Nile. It's a bit far from the monuments, but the staff is great about arranging rides to them.
Hospedou-se por 1 diária em set. de 2017

10/10 - Excelente

Salah, Canada

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best quality on western bank and cheap!
I searched online for quite a while looking for a nice hotel on Luxor's west bank and came to the conclusion that Alhambra was it. This hotel is the cleanest and hands down the best hotel I stayed in during my 6 weeks in Egypt. The staff are very welcome and will bend over backwards to accomodate any of your requests. Honestly my stay in Egypt would have been so much more enjoyable if more hotels were like Alhambra. If you're looking for a very clean and nice place but are travelling on a budget, then you've found the place. You can bet that I will be back next summer!!
Hospedou-se por 8 diárias em ago. de 2017
Resposta de Mohamed Ali, em 27 de ago. de 2017
Dear,Salah, Thank you for your recent stay at our hotel and for your fantastic review on the TripAdvisor site.and Expedia, I am so happy to know that our team was so attentive to your needs. Your feedback has been passed to all the entire team members and were so happy to know that they made your holiday the most enjoyable and memorable stay. Thank you for having chosen Alhambra Hotel luxor Egypt to spend your holiday and for your kind reviews . Looking forward to welcome you again, Best regards, Mohamed Ali , Hotel manager,

8/10 - Boa

Ryan, California

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It is nice hotel
We have very good vocation when we stayed in Louxor, and happy lived in this hotel. The assistance was very nice and provide the any possible service as we requested.
Hospedou-se por 1 diária em ago. de 2017
Resposta de Ali, em 20 de ago. de 2017
Regards From Alhambra Hotel luxor Egypt. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Thank u,

2/10 - Terrível

Jamie

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
No air, no wifi, no security
I was looking forward to checking in and checking out Luxor. Unfortunately, my short stay was one of my worst experiences during my trip to Egypt. My flight landed in Luxor around 11:15PM, and I made it to my hotel around 11:45PM after catching a cab and then taking the ferry over. Walking to the hotel feels a little sketch at night...it's very, very dark in the alleys on the way. But, I made it, and there was a man sleeping on the couch within the gate who immediately took me up to a room. Room #1- Air conditioner didn't work. He apologized and walked me upstairs to another room, where the air did turn on, but there was a twin bed (I paid for a double, but wasn't about to argue). The room was at least 85 deg F, and I was incredibly hot, but I just thought it would take some time to cool down. I hopped in a cold shower, and after, the room just felt hotter. The temp had not adjusted at all. I climbed on the bed to feel the air blowing out of the air conditioner, and it was just that: air, not cold air, just a fan. I checked my phone to connect to the "free wifi" and there were no wifi options. After waiting about another 20 min, I decided to walk down and ask for another room. No one in sight. All lights were off in the hotel, including hallways. I walked in and out of several guest rooms yelling "Hello!" with no answer. I packed my things to leave and upon walking out, the owner saw me leaving and basically berated me for arriving too late and said the air just needed "time.
Hospedou-se por 2 diárias em jun. de 2017
I am sorry you were disappointed with your recent visit to Al Hambra, our guests comfort, safety and enjoyment are our No 1 priority. I would like to clarify some of the points raised. The hotel is situated on the West Bank, Luxor in a village some 5 minutes walk from the ferry. This is a quiet, peaceful and very safe area. You arrived, by ferry at 2am and as you would expect at this time most people are asleep. The streets are lite, but this is not a big city so you cannot expect the lighting to be the same. We changed your room as you said the aircon wasn’t working, you then said the aircon wasn't working in the 2nd room and left the hotel less than 30 minutes after your initial arrival. The nighttime temperature is 28 – 38 degrees at this time of the year, the air con needs time to cool the walls 10 – 15 minutes is not long enough. Free Wi -Fi is provided, but at no time did you mention it or ask for the password to enable you to use it. We hope you eventually enjoyed your stay in our beautiful historical city and experienced how friendly and helpful Egyptians are. Mohamed Ali, Hotel manager,

10/10 - Excelente

martine, montreal, canada

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice Hotel services personnalisés, très beaux
the manager contacted us early, he was really professionnel and went out of his way to assist us. We were really happy to stay there.

8/10 - Boa

Sealtiel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel and friendly staff
Manager very helpful and friendly. Nice hotel. Very clean and staff helps to coordinate tours and transportation. Staff try to help with everything they can.

10/10 - Excelente

Holly

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Budget hotel with great service
My best hotel while in Egypt. The service is impeccable. They arranged last minute tours that were personalized at a fair price. The hotel is beautiful and every room has a private balcony. The rooms are very simple (no fridge, no TV) but very clean and comfortable. My only small complaint is that the provided towels are very small. I'd prefer a large, body-sized towel especially for the winter when it is quite cold in Egypt. The breakfast is also very simple but filling. It is on the West Bank, which isn't the more happening part of Luxor, but I actually recommend the West Bank and it is calmer and feels more like a village rather than a busy city. There are more restaurants and other things to do on the East Bank, however. For the service, comfort, location and friendliness, this hotel is definitely worth the price.

10/10 - Excelente

Shadow

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
方便 干净
很不错的酒店 位置方便 好找 最主要很干净 我看到老板每次都会把客人用过的床单拿去洗 还有 他们也有很多套餐 比外面便宜很多