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Avaliações de Courtyard by Marriott Baldwin Park

3 out of 5
Courtyard by Marriott Baldwin Park
14635 Baldwin Park Towne Ctr, West Covina, CA

Avaliações

8,6

Excelente

Nota 10 - Excelente. 559 de 1001 avaliações" "
Nota 8 - Boa. 274 de 1001 avaliações" "
Nota 6 - Ok. 90 de 1001 avaliações" "
Nota 4 - Insatisfatória. 34 de 1001 avaliações" "
Nota 2 - Terrível. 44 de 1001 avaliações" "

9,0/10

Limpeza

8,8/10

Serviço e funcionários

8,4/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Dawn

Not crazy about the parking situation. I have a hard time reaching to present my room key going in and out. Should t be required leaving. I leave my keys in my room and I have to push the call button to be let out. I understand going in to require a room key but not leaving it should open automatically
Hospedou-se por 1 diária em mai. de 2024
Resposta de Courtyard Staff em 13 de mai. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott. Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Hector, Humble

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Courtyard Staff em 13 de mai. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott. Your feed back is important to us and has been shared with the Leadership Team. We look forward to the opportunity to serve you again in the future.

10/10 - Excelente

Raquele

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was very friendly and helpful! The common area was well kept and the rooms were very nice! My only criticism about my stay is that we had to pay for parking. I believe that parking should be free & standard with any stay at a hotel. Overall I had a wonderful stay :)
Hospedou-se por 1 diária em mai. de 2024
Resposta de Courtyard Staff em 13 de mai. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott. Your feedback is important to us and has been shared with the Leadership Team. We hope to have the opportunity to serve you again when your travels bring you back to Baldwin Park.

2/10 - Terrível

Nai

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
We had notified the hotel that we were arriving late a few days before check in. Upon arrival as we were unloading the car the hotel employee had opened the door to let others in who was also arriving late. She sees us unloading but closes the door and walked away. So we were stuck outside for 30 minutes and couldn't get in. Called the hotel 20 times with no answer and we kept pressing their call box with no answer.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Courtyard Staff em 13 de mai. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott. Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Kin

Excellent service
Hospedou-se por 1 diária em mai. de 2024
Resposta de Kathy em 5 de mai. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We look forward to serving you again when your travels bring you back to Baldwin Park.

10/10 - Excelente

FERNANDO MARIO

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We were only for a weekend and the hotel was perfect! I recommend it.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Kathy em 5 de mai. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We look forward to serving you again when your travels bring you back to Baldwin Park.

10/10 - Excelente

Bernell

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We love starting here. It’s clean and the rooms are great!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kathy em 5 de mai. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We look forward to serving you again when your travels bring you back to Baldwin Park.

8/10 - Boa

JULIUS, LOS ANGELES

Viagem com a família
Pretty close to the freeway
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kathy em 29 de abr. de 2024
Thank you for taking the the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We look forward to the opportunity to serve your again when your travels bring to Baldwin Park

10/10 - Excelente

Nathan, Corona

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kathy em 5 de mai. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We look forward to serving you again when your travels bring you back to Baldwin Park.

8/10 - Boa

Dale

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great staff.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kathy em 29 de abr. de 2024
Thank you for taking the the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We look forward to the opportunity to serve your again when your travels bring to Baldwin Park

10/10 - Excelente

Bryan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean room, nice amenities. Nice checkout at noon.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kathy em 22 de abr. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We look forward to the opportunity to serve you again when your travels bring you back to Baldwin Park.

10/10 - Excelente

Jermaine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Kathy em 22 de abr. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We look forward to the opportunity to serve you again when your travels bring you back to Baldwin Park.

10/10 - Excelente

Fernando

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great value. Safe and Clean
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kathy em 10 de abr. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott in Baldwin Park.Your feedback has been shared with the Leadership Team.

4/10 - Insatisfatória

Sergio

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The imsystem was down on the night we arrived. Someone had to come out and open the parking gate for us every time we came in and out. We didn’t have cable or internet the first night. We didn’t have key cards made until the following morning, so someone had to come with us and open the elevator and our room door.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de CY Staff em 4 de abr. de 2024
Dear guest,We apologize for the inconvenience, however, there was a citywide internet outage that was out of our control. We appreciate your feedback, please keep us in mind the next time you are in town. Regards,

10/10 - Excelente

Priscilla

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kathy em 26 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Jonathan

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kathy em 10 de abr. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott in Baldwin Park.Your feedback has been shared with the Leadership Team.

10/10 - Excelente

Elier, Little Elm

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was very close to where we needed to be. I am grateful for the stay
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Courtyard Staff em 20 de mar. de 2024
Dear guest,We are happy to think, based on your rating, that you enjoyed your stay at our location. We hope to see you again in the future. Your business is appreciated. Regards,

8/10 - Boa

Karen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Courtyard Staff em 20 de mar. de 2024
Dear guest,We appreciate the time you take to share your rating with us, we apologize for not meeting your expectations. Feel free to contact the hotel directly if you would like to further elaborate. Thank you for choosing our hotel to stay during your recent visit to the Baldwin Park area. Regards,

6/10 - Ok

Theodora

Viagem a dois
Pontos positivos: Limpeza
The bed was comfortable, the room was clean, the only problem was the toilet tissue was too far away from the toilet.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kathy em 3 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We hope to have the opportunity to serve you again when your travels bring you back to Baldwin Park.

2/10 - Terrível

Joshua

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The GM at this location is very rude and unwelcoming.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kathy em 3 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

George

Everything was very Good !!!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kathy em 3 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We hope to have the opportunity to serve you again when your travels bring you back to Baldwin Park.

10/10 - Excelente

Lazaro

Viagem com a família
Pontos positivos: Comodidades
Very clean
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kathy em 3 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We hope to have the opportunity to serve you again when your travels bring you back to Baldwin Park.

10/10 - Excelente

Gerardo

Y
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kathy em 3 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We hope to have the opportunity to serve you again when your travels bring you back to Baldwin Park.

2/10 - Terrível

Arcelia

Hospedou-se por 1 diária em fev. de 2024
Resposta de Courtyard Staff em 20 de mar. de 2024
Dear guest,Thank you for reaching out, we do show your reservation being cancelled free of charge on the date of your arrival, February 10, 2024. Feel free to contact the hotel directly if you would like to further share your feedback. Regards,

6/10 - Ok

Efrain

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kathy em 3 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We hope to have the opportunity to serve you again when your travels bring you back to Baldwin Park.

8/10 - Boa

thomas j

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kathy em 3 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We hope to have the opportunity to serve you again when your travels bring you back to Baldwin Park.

10/10 - Excelente

Lazaro

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kathy em 3 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We hope to have the opportunity to serve you again when your travels bring you back to Baldwin Park.

10/10 - Excelente

Cristy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay!!
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kathy em 18 de fev. de 2024
Thank you for taking the time to share you recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We look forward to the opportunity to serve you again in the future.

10/10 - Excelente

Luis

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Courtyard Staff em 20 de mar. de 2024
Dear guest,We appreciate your rating, thank you for staying with us during your visit to the Baldwin Park area. Your business is appreciated. Please keep us in mind. Regards,

10/10 - Excelente

Maria Dolores

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Morning front desk personnel not friendly at all!!! Evening and very kind and friendly. Cleaning staff very nice and friendly too.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kathy em 18 de fev. de 2024
Thank you for taking the time to share you recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

8/10 - Boa

LUIS MAURICIO

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kathy em 3 de mar. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We hope to have the opportunity to serve you again when your travels bring you back to Baldwin Park.

2/10 - Terrível

Sara

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kathy em 10 de fev. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Eduardo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excelente
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kathy em 10 de fev. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.We hope to have the opportunity to serve you again in the future.

10/10 - Excelente

Claudia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Kathy em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

John Louis

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really great property in sketchy area
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kathy em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

8/10 - Boa

Alexander

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and Convenient
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kathy em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Gina

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kathy em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Gustavo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Kathy em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Robert

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Lady working the Bistro is amazing. Thanks again
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kathy em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

8/10 - Boa

Kevin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Kathy em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Ron

Viagem a dois
Easy and quiet
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Kathy Vicario em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Jenny

Hospedou-se por 1 diária em jan. de 2024
Resposta de Kathy em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

10/10 - Excelente

Michael

Hospedou-se por 1 diária em jan. de 2024
Resposta de Kathy em 28 de jan. de 2024
Thank you for taking the time to share your recent stay at Courtyard by Marriott.Your feedback is important to us and has been shared with the Leadership Team.

2/10 - Terrível

Stuart

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Def don't recommend
Room was dirty, bathroom dirty, found pubic hair in the shower and 2 on the sink, found a used covid mask between the bed and nightstand. When we checked out, we told the girl about our room, the mask and our beds nor being remade and then the morning of checkout, we had the do not disturb sign out and at 8am we had the maid pounding on the door and she wouldn't stop till i finally opened the door and had to be rude and ask her is she knows how to read stay away. They are doing construction that says they start 11am-4pm, i heard them at 830am...staff could careless....i wouldn't stay there for free.....what a way to come home from a cruise,.......not to mention there's a out of business Sizzler next door with like a dozen homeless people living in front of....
Hospedou-se por 2 diárias em dez. de 2023

2/10 - Terrível

Christy

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The service was terrible. The rooms couldve been cleaner as the desks and couches were dusty and the toilet rolls were low when i came in. Also the receptionist, Christian was racist and discriminated against me regarding a hotel food delivery. He was very rude and mean to me. I will not be returning to this hotel.
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Fan, SAN DIEGO

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023

10/10 - Excelente

Maria

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Christmas Getaway
Safe, Secure and very Comfortable, Great parking.
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Louis

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

jose

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Richard

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023