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Avaliações de GreenTree Inn & Suites Alhambra

2.5 out of 5
GreenTree Inn & Suites Alhambra
2499 W Main St, Alhambra, CA

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 657 de 1001 avaliações" "
Nota 8 - Boa. 224 de 1001 avaliações" "
Nota 6 - Ok. 55 de 1001 avaliações" "
Nota 4 - Insatisfatória. 38 de 1001 avaliações" "
Nota 2 - Terrível. 27 de 1001 avaliações" "

9,0/10

Limpeza

9,2/10

Serviço e funcionários

8,8/10

Comodidades

8,8/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Alan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
very good
Very good. Cleaning note 10
Hospedou-se por 2 diárias em mar. de 2022
Resposta de GreenTree Team em 20 de mar. de 2022
Dear Alan Thank you for choosing GREEN TREE INN& SUITE ALHAMBRA. We are very glad that you have a pleasant experience in the hotel. Please come to visit us again and we look forward to your next visit very soon!

10/10 - Excelente

Angie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really enjoyed my stay , the area was super quiet . The locks on the door gave me some sense of security. Everything was super neat and clean . The staff was super sweet and attentive.
Resposta de Green Tree Inn & Suites Alhambra em 16 de mai. de 2024
Thank you for your kind words and for choosing our hotel for your stay! We are thrilled to hear that you really enjoyed your visit, felt secure with our door locks, and appreciated the cleanliness and neatness of our facilities. It's wonderful to know that our staff's attentiveness and sweetness made a positive impact on your experience. We look forward to having the pleasure of welcoming you back soon for another peaceful and enjoyable stay!

10/10 - Excelente

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice, very quiet, well kept.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 12 de mai. de 2024
Thank you for the perfect rating and kind words! We're thrilled that you enjoyed the peaceful and well-maintained environment of our hotel. We look forward to your next visit!

10/10 - Excelente

Mark

Pontos positivos: Condições e instalações da propriedade
Clean
Hospedou-se por 1 diária em mai. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 11 de mai. de 2024
Dear Mark,Thank you for your perfect 5 out of 5 rating! We’re delighted to know you had a wonderful experience with us. We look forward to welcoming you back soon!

10/10 - Excelente

Wan Er

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 11 de mai. de 2024
Dear Wan,Thank you for your wonderful 5 out of 5 rating! We’re delighted you enjoyed your stay and look forward to welcoming you back soon!

6/10 - Ok

Cecilia

Pontos positivos: Comodidades
It seems like some poor communication at this hotel. I requested late check out and housekeeping interrupted me on 3 occasions to the point that I just wrapped up my virtual meeting and left
Hospedou-se por 1 diária em mai. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 11 de mai. de 2024
We sincerely apologize for the inconvenience you experienced with the late check-out request and the interruptions by housekeeping. Your feedback is invaluable, and we will work on improving our communication to ensure such issues do not recur. We hope to have the opportunity to provide you with a seamless stay in the future.

10/10 - Excelente

Fumihiko

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 11 de mai. de 2024
Dear Fumihiko,Thank you so much for your perfect rating! We're thrilled you had an exceptional experience with us and we look forward to your next visit

10/10 - Excelente

Jackie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 11 de mai. de 2024
Dear Jackie,Thank you for your perfect rating! We’re thrilled to know you had an excellent stay with us. Your satisfaction is our top priority, and we can’t wait to welcome you back for another great experience!

10/10 - Excelente

Estela

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 8 de mai. de 2024
Thank you for the wonderful review! We're thrilled to hear that you had a fantastic stay with us. Your satisfaction is our top priority, and it's rewarding to know we met your expectations. We look forward to welcoming you back soon for another excellent experience!

10/10 - Excelente

Amy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
What a great place!! Nicely decorated interior, great staff and service, large rooms, comfy beds/bedding, good amenities. Loved the large door/window to open and air out the room on a nice day. Very clean! Breakfast was quite nice with hardboiled eggs, waffles, sausage, potatoes, bagels, oatmeal, and cereal. Breakfast area was pleasant and nice to spend time in. Will stay again if we're ever in the area!
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 8 de mai. de 2024
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our decor, spacious rooms, and the services provided by our staff. It's great to know that the breakfast selection was to your liking and that our breakfast area provided a comfortable spot to start your day. We look forward to welcoming you back the next time you are in the area!

8/10 - Boa

Jean

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like this hotel. There are little things that keep me from giving it 5 stars in all categories. This is hotel is close to my daughter's home so it's a great place for me to stay when I visit her and her family. The front desk is friendly. It has a good parking lot, and an elevator which is good for my husband who has mobility issues. My negatives aren't bad. I stay for two nights in a row. Both times I have stayed here, my coffee maker hasn't been cleaned for the second night (the used filter is still in the holder), plus a fresh caffeinated coffee packet hasn't been replaced. I had to ask the front desk for a replacement each night. Plus, after the first night of my second stay, they took the floor towel mat and didn't replace it. So I had to use my bath towel for drying and for the floor. These aren't big problems, but they should have stocked the room properly since I was paying full price for my second night.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 8 de mai. de 2024
Thank you for sharing your thoughts with us. We're glad to hear that our location is convenient for your visits, and that our front desk staff and facilities have met your expectations. We truly apologize for the oversight with the coffee maker and the towel service in your room. Your feedback is crucial for us to improve our services. We have addressed these issues with our housekeeping team to ensure they do not occur in the future. We appreciate your understanding and hope to provide a flawless experience on your next stay.

10/10 - Excelente

Gabriel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 30 de abr. de 2024
Dear Gabriel,Thank you so much for your perfect score! We're delighted that you had such a wonderful experience at our hotel. Your satisfaction is our greatest reward. We look forward to your next visit and hope to continue exceeding your expectations.

10/10 - Excelente

lida

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
nothing to complain, will come back next time
Hospedou-se por 1 diária em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 19 de abr. de 2024
Thank you for your perfect rating and kind words! We are delighted to know that everything met your expectations and that you're planning a return visit. We can't wait to welcome you back and deliver another flawless experience!

10/10 - Excelente

Hebin, Woodinville

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It provides very good service for us.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 14 de abr. de 2024
Dear Hebin,Thank you for your glowing review! We are thrilled to hear that you enjoyed our service. Your satisfaction is our top priority, and your feedback motivates us to continue providing exceptional service. We look forward to welcoming you back soon

8/10 - Boa

Melanie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 13 de abr. de 2024
Thank you for your positive rating! We are thrilled to know that you had a pleasant experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable stay.

10/10 - Excelente

David, Bella vista

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very wonderful kind and professional staff. Friendly and took good care of us. Older Hotel, but nicely kept and modernized
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 12 de abr. de 2024
Dear David,Thank you so much for your fantastic review and for giving us a perfect rating! We're delighted to know that our staff's kindness and professionalism made a great impression on you. It's also wonderful to hear that you appreciated the care provided by our team and enjoyed the charm of our well-maintained, modernized older hotel. We look forward to having the pleasure of serving you again in the future!

10/10 - Excelente

Richard

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 9 de abr. de 2024
We're delighted to hear that you found Green Tree Inn & Suites Alhambra to offer to provide our guests with high-quality services.Thank you for your 5 out of 5 review.Hope to see your visit soon!

10/10 - Excelente

Ryu

Hospedou-se por 1 diária em abr. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 4 de abr. de 2024
Dear Ryu,Thank you so much for your fantastic review and for giving us a perfect rating! We're thrilled to know that we were able to exceed your expectations and provide you with a memorable stay. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service. We look forward to the opportunity to welcome you back for another outstanding experience. Thank you again for choosing Green Tree Inn & Suites Alhambra!

8/10 - Boa

Taesic

Hospedou-se por 1 diária em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 4 de abr. de 2024
Dear Taesic,We're truly grateful for your generous feedback and the high rating you've given us. It's heartening to hear that your experience with us was largely positive. Your satisfaction is our greatest motivation, and knowing that we've met most of your expectations fills us with pride. We are continuously striving to enhance our services and guest experiences, so your feedback is invaluable to us. If there are any areas you feel we could improve upon, please do share. We eagerly anticipate the opportunity to host you again and aim for that perfect score on your next visit. Thank you for choosing Green Tree inn & Suites Alhambra for your stay!

10/10 - Excelente

Erika

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The housekeepers were great! Always had clean fresh towels, never had to ask for any.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 1 de abr. de 2024
Thank you so much for your kind review! We're delighted to hear that our housekeeping team made such a positive impact on your stay with their attentive service, ensuring you always had clean, fresh towels. Our staff takes great pride in their work, striving to provide the highest level of service and comfort to our guests. Your acknowledgment of their efforts is greatly appreciated, and we'll be sure to pass on your compliments. We look forward to welcoming you back in the future for another exceptional experience

10/10 - Excelente

??

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 1 de abr. de 2024
We are overjoyed to receive a perfect score from you! Thank you for taking the time to leave us such a wonderful review. It's heartwarming to know that we have managed to meet your expectations in every way. Our team is dedicated to providing the best possible experience for our guests, and your feedback is a great encouragement to us all. We can't wait to have the pleasure of serving you again soon.

8/10 - Boa

Muhammad Bilal, Santa Rosa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The first day and night were very quiet but the second day there was loud music and fighting in the neighbor's room until 4 am. It was really disgusting. Overall the breakfast was good and the staff was very helpful.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 29 de mar. de 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the disturbances you experienced during your second night with us due to loud music and noise from a neighboring room. Please know that we are committed to ensuring our guests have a restful and comfortable stay, and we regret that we fell short of this commitment in your experience. We're addressing this issue to prevent similar incidents in the future. It's heartening to hear that you enjoyed our breakfast and found our staff helpful. Your comments are invaluable to us as we strive to improve our guest experience. We hope to have the opportunity to welcome you back under better circumstances.

10/10 - Excelente

Kai

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e comodidades
good
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 29 de mar. de 2024
Thank you for your positive feedback! We're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.

10/10 - Excelente

Saharut

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 29 de mar. de 2024
Thank you so much for your succinct yet powerful review! We're thrilled to know you found your experience with us to be awesome. It's feedback like yours that fuels our passion for excellence in service. We look forward to the opportunity to host you again and continue providing memorable experiences.

10/10 - Excelente

Daniel

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
At the time of writing, breakfast and parking are included in the cost of booking. It was a really good value. The hotel was small and humble but has a cozy charm to it. It is close to lots of Asian restaurants, a Tesla Supercharger station, and the Huntington Library. If I stay in LA again, I plan to return to GreenTree.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 21 de mar. de 2024
We greatly appreciate you taking the time to leave such a detailed and positive review for the Green Tree Inn & Suites Alhambra . Hearing that you found our hotel to be great value is very gratifying to us. Our goal is to provide a warm and comfortable environment for each guest while making it convenient for them to explore the surrounding dining and cultural attractions. Knowing that you appreciated the quaint charm of our hotel and spoke highly of its convenient location means a lot to us. We look forward to welcoming you back to Green Tree Inn & Suites Alhambra on your next visit to Los Angeles

8/10 - Boa

Xuan

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 23 de mar. de 2024
We are delighted to receive your feedback and thank you for the 4-star rating! It’s heartening to know that you had a largely positive experience with us. We constantly strive for excellence and are always looking for ways to improve our services to ensure an even better experience for our guests. If there's anything specific you think we can improve, please don't hesitate to share. We look forward to welcoming you back and aim to earn that extra star on your next visit!

10/10 - Excelente

Judi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Service pet frendly
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 21 de mar. de 2024
Thank you for your positive review and for recognizing our service dog-friendly policy. We are committed to providing a warm and comfortable stay for all our guests and their pets. Knowing that you and your pet had a pleasant time at our hotel is a great encouragement to us. We look forward to welcoming you and your pet again in the near future, continuing to offer you a high-quality service experience.

10/10 - Excelente

Airette

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent customer service & location.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 19 de mar. de 2024
Thank you for taking the time to share your feedback with us! We're so pleased to hear that you found our customer service excellent and our location convenient. It's our mission to ensure every guest feels welcome and well cared for. We hope to have the pleasure of serving you again in the near future.

8/10 - Boa

Deepak

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall excellent hotel. Little expansive but worth all the money. Breakfastt has little less options .
Hospedou-se por 1 diária em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 21 de mar. de 2024
Thank you for choosing our hotel and for your valuable feedback. We are delighted to hear that you found your stay to be worth the expense. Regarding the breakfast options, we have taken note of your feedback and will actively consider how to enrich our breakfast menu to ensure it caters to a wider range of tastes and preferences. We look forward to welcoming you back, at which time you will discover the improvements we have made

8/10 - Boa

Crystal

Hospedou-se por 4 diárias em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 4 de abr. de 2024
De Crystal,Thank you for your valuable feedback and for giving us a high rating! We are delighted to hear that your stay was largely positive and appreciate you taking the time to share your experience. Your satisfaction is our top priority, and we're glad we were able to meet most of your expectations. We're always looking for ways to improve our service and guest experience, so if there's anything specific you believe we could do better, please don't hesitate to let us know. We look forward to welcoming you back and striving to earn that extra star during your next stay.

8/10 - Boa

Gina

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Its a small hotel, clean ,comfortable bed . Just what I need for a short stay in LA.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 13 de mar. de 2024
Thank you for sharing your experience with us. We're delighted to hear that our hotel's cleanliness and comfortable beds perfectly met your needs during your short stay in LA. Providing a cozy and convenient experience for our guests is what we strive for. We hope to have the pleasure of welcoming you back for another stay whenever you're in the area again

10/10 - Excelente

ben

Viagem com a família
Quiet - peaceful - friendly staff - easy access to everything around town - very secure parking - great room setup - will stay there again next time we are in town.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 12 de mar. de 2024
We are overjoyed to read such a 5 out of 5 , positive review from you. Knowing that you found our hotel to be a quiet and peaceful haven, with friendly staff, easily accessible to everything around town, provides us with immense satisfaction. It's wonderful to hear that the security of our parking and the setup of our rooms met your expectations. Your intention to stay with us again on your next visit to town is the highest compliment we can receive. We eagerly await the opportunity to welcome you back, ensuring another exceptional experience. Thank you for choosing us and for sharing your feedback.

10/10 - Excelente

Gilberto

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean af
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 29 de fev. de 2024
Dear Gilbert,Thank you immensely for your wonderful review and for awarding us a perfect score! We're thrilled to hear that your stay was enjoyable and that our services and facilities met your expectations. Our team strives to provide a memorable experience for all our guests, and it's heartening to know we've succeeded with you. We look forward to welcoming you back in the near future for another exceptional stay.

2/10 - Terrível

Robert, Las Vegas

Viagem com a família
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Worst stay I've had in a very long time. They didn't even attempt to fulfill very basic requests. Ignored noted comments on our reservation then told me I should had made a note on the reservation....I did!!! They put us in a shabby room right next to access stairs that obviously are used by the maids starting at 6am. Slam, slam, slam for hours. I could go on for many more paragraphs of issues but I'll just leave it as whatever you do....pick somewhere else!!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 29 de fev. de 2024
Dear Robert,We are truly sorry to hear about the unpleasant experience you had during your stay at our hotel. It’s clear we fell short in providing the level of service you expected and deserved. Please accept our sincerest apologies for not meeting your requests and for the inconvenience caused by the noise near your room. We take your feedback seriously and will address these issues directly to ensure they are rectified.We would appreciate the opportunity to make things right and hope you will consider giving us another chance to prove our commitment to excellence. If you’re willing to discuss this further, please contact us directly at the hotel. We are eager to regain your trust and demonstrate the high standard of hospitality we strive for.

10/10 - Excelente

Ryu

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 29 de fev. de 2024
Dear Ryu,Thank you so much for your wonderful review and for giving us a perfect rating! We are thrilled to know that you enjoyed your stay with us. Our team works hard to ensure our guests have a memorable experience, and your positive feedback is a great encouragement for us. We look forward to welcoming you back to the hotel in the near future. Thank you once again for choosing us for your stay.

2/10 - Terrível

Tomoko

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 26 de fev. de 2024
We are truly disheartened to hear that your experience did not meet your expectations. We are committed to ensuring every guest's stay is enjoyable and comfortable, and it seems we missed the mark during your visit.We would greatly appreciate the opportunity to understand more about the specific areas we could improve upon from your perspective. Your insights are invaluable to us in our efforts to enhance our service and guest experience. Please consider reaching out to our management team directly at your convenience to discuss your concerns in more detail.We hope to have the chance to welcome you back and provide you with the exceptional stay that you deserve.

10/10 - Excelente

Judi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice place to stay and they allowed my service dog to be there.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 22 de fev. de 2024
Thank you for your wonderful review! We are so pleased to hear that you found our place to be a very nice stay. It was our pleasure to accommodate you and your service dog, as we aim to ensure all our guests, including those with furry companions, feel welcome and comfortable. We look forward to the opportunity to host you again in the future.

6/10 - Ok

Peiwen

Staffs are friendly
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 25 de fev. de 2024
Thank you for your kind words! We are delighted to hear that you found our staff friendly during your stay. Our team always strives to provide the best service and make all our guests feel welcomed and valued. Your feedback is greatly appreciated and motivates us to continue delivering excellent hospitality. We look forward to having the opportunity to welcome you back in the future!

8/10 - Boa

Isaac, Los Angeles

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Nice place and staff are friendly. Very quiet and low key
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 20 de fev. de 2024
Thank you for your positive review! We are thrilled to hear that you found our place nice and our staff friendly. It's wonderful to know that the quiet and low-key atmosphere contributed to a pleasant experience. We strive to create a welcoming and peaceful environment for all our guests, and your feedback is a testament to our efforts. We look forward to the pleasure of welcoming you back for another serene stay with us

8/10 - Boa

Ha

Hospedou-se por 3 diárias em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 21 de mar. de 2024
Dear Ha,Thank you very much for the 4-star rating of our hotel! We are pleased to know that your overall stay was satisfactory. We are always dedicated to providing excellent service and a comfortable environment, making every guest feel at home. If you have any suggestions or areas you wish for us to improve in the future, please feel free to share them with us. We look forward to your next visit, where we will strive to elevate your experience even further.

10/10 - Excelente

Catalina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Cute, private, clean and quiet. However we did not get a microwave in our room and the big hot tub. but oh well. staff was great, courteous and friendly. location was perfect. room was pretty good, with big tv. shower head was okay. gave us top floor away from elevator as i asked and let us check out 1 hr later which is really good
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 20 de fev. de 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the privacy, cleanliness, and quietness of our hotel, as well as the great service provided by our staff. It's wonderful to know that our location was perfect for your needs and that you enjoyed the room amenities, including the big TV.We regret that we couldn't fulfill your request for a microwave and a big hot tub in your room; we understand how these amenities can enhance a stay. Your satisfaction is important to us, and we will certainly consider your feedback for future improvements.Thank you for mentioning the personalized service you received, such as the top-floor room away from the elevator and the late checkout. We're glad these gestures made your stay more comfortable. We look forward to welcoming you back and providing you with an even more satisfying experience.

10/10 - Excelente

Carmit

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property is beautiful. It is clean and has great atmosphere. Stuff is very kind, polite , and helpful. Our Room was clean ,comfortable , and had everything. ( soap, lotion, shampoo, etc ). The area has nice facilities in walking distance. Drug store , food etc. we enjoyed our stay , and will come back.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 20 de fev. de 2024
We're truly grateful for your wonderful review and delighted to hear that you found our property beautiful with a great atmosphere. Your kind words about our staff being kind, polite, and helpful mean the world to us. It's our pleasure to ensure that your room was clean, comfortable, and well-equipped with all the necessities like soap, lotion, shampoo, etc.We're also glad you enjoyed the convenience of having facilities such as a drug store and food options within walking distance. Your satisfaction and enjoyment are our top priorities, and it's heartening to know we've succeeded in making your stay enjoyable. We eagerly await your return and look forward to making your next stay even more memorable.

8/10 - Boa

Matthew

Viagem de negócios
Pontos positivos: Limpeza e comodidades
Was clean, staff was nice. LEFT DO NOT DISTURB sign on door and workers STILL proceeded to ENTER my room. Also hot water was out a few hours one evening.
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 16 de fev. de 2024
We sincerely appreciate you taking the time to share your feedback with us. It's wonderful to hear that you found our hotel clean and our staff nice. However, we deeply apologize for the disturbance and inconvenience you experienced despite having the "Do Not Disturb" sign on your door. This is certainly not the standard of service we aim to provide, and we have addressed this issue with our team to ensure it does not happen again. Additionally, we regret the inconvenience caused by the temporary lack of hot water one evening and are taking measures to prevent such occurrences in the future. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a stay that meets your expectations in every aspect

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 13 de fev. de 2024
We are overjoyed to receive your full marks review! It fills us with immense pride to know that we have successfully delivered an experience that met all your expectations. Your positive feedback is a great source of motivation for our entire team, encouraging us to maintain our high standards and continue to provide exceptional service. Thank you for taking the time to share your thoughts, and we eagerly await the opportunity to welcome you back soon.

10/10 - Excelente

Studio Df, Poland

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good breakfast, coffee and tea are available all time
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 10 de fev. de 2024
Thank you for your 5 out of 5 review! We're delighted to hear that you enjoyed our breakfast selection and appreciated the availability of coffee and tea at all times. Providing delicious dining options and convenient amenities to our guests is something we take great pride in. We hope to have the pleasure of serving you again soon with even more delightful experiences.

10/10 - Excelente

Jesus

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 10 de fev. de 2024
Thank you immensely for your exceptional review and the perfect score of 10 out of 10! We are overjoyed to hear that your experience with us met all your expectations. Our team is deeply committed to providing outstanding service and ensuring every guest has a memorable stay. Your feedback is a wonderful testament to our efforts, and we eagerly look forward to welcoming you back for yet another unparalleled experience.

10/10 - Excelente

Wesley

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 10 de fev. de 2024
We're truly grateful for your outstanding review and the perfect score of 10 out of 10! It brings us immense joy to know that we have successfully provided an experience that exceeded your expectations. Our team takes great pride in delivering exceptional service and creating an environment where every guest feels valued and satisfied. Thank you for choosing us, and we eagerly anticipate the opportunity to host you again, ensuring another flawless stay.

10/10 - Excelente

Sarah

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our room was very clean. It’s also quite rare for a hotel to provide complimentary water bottles and snacks. Location was very convenient and close to many asian restaurants. Parking was easy. We will definitely stay here again!
Resposta de Green Tree Inn & Suites Alhambra em 1 de fev. de 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness of our rooms, the complimentary amenities, and our convenient location surrounded by fantastic dining options. Your satisfaction with the parking facilities is also greatly appreciated. We're looking forward to your next stay and promise to make it just as memorable!

10/10 - Excelente

Katherine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Got a room with a jetted tub. It was really nice and spacious
Hospedou-se por 1 diária em jan. de 2024
Resposta de Green Tree Inn & Suites Alhambra em 1 de fev. de 2024
Thank you so much for your perfect rating! We're delighted to hear that you enjoyed the spaciousness and luxury of our room with a jetted tub. It’s great to know that our accommodations added to the comfort of your stay. We look forward to welcoming you back for another delightful experience!

10/10 - Excelente

Marianne

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed there when we went to the Rose Bowl Parade — what a great location! Easy, 15-20 minute drive to the Rose Bowl event sites. There were excellent dining options within a mile. The hotel was clean and quiet.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Green Tree Inn & Suites Alhambra em 27 de jan. de 2024
We're thrilled to hear that our location worked out perfectly for your Rose Bowl Parade visit! It's great to know that you found our hotel clean and enjoyed the convenience of nearby dining options. If you ever plan to visit the area again, we'd be happy to welcome you back.