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Avaliações de YOTEL London Shoreditch

3.5 out of 5
YOTEL London Shoreditch
309-317 Cambridge Heath Road, Bethnal Green, London, England

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 432 de 1004 avaliações" "
Nota 8 - Boa. 367 de 1004 avaliações" "
Nota 6 - Ok. 124 de 1004 avaliações" "
Nota 4 - Insatisfatória. 44 de 1004 avaliações" "
Nota 2 - Terrível. 37 de 1004 avaliações" "

8,8/10

Limpeza

8,6/10

Serviço e funcionários

8,0/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Elázaro Moses

Pontos positivos: Serviço e funcionários
Pontos negativos: Conforto do quarto
Hotel bem localizado, próximo a estação de metro ( 5 minutos caminhando). Quarto muito pequeno, cama confortável. Café da manhã não vale a pena. Estivemos no verão e o ar condicionado não gela bem.
Hospedou-se por 5 diárias em jul. de 2023
Resposta de Antony em 14 de ago. de 2023
Hello Elazaro Moses, thank you for taking the time to leave a review. We are pleased to see you enjoyed your stay. We are sorry to see you did not enjoy the breakfast. We look forward to welcoming you back to YOTEL. Kind regards,

2/10 - Terrível

Jéssica

Hospedou-se por 3 diárias em jul. de 2022
Resposta de Guest Relations Manager em 29 de jul. de 2022
Hi Jessica, Please do contact us, I would like to know more about your low score and what we can improve on!

8/10 - Boa

Yung Fei

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Boa opção para se ficar em Londres
É um hotel muito bem localizado, moderno e limpo. Apesar de extremamente pequeno é aconchegante.
Hospedou-se por 5 diárias em jul. de 2022
Resposta de Megan, Guest Relations Manager em 15 de jul. de 2022
Thank you so much!

8/10 - Boa

isabel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2019
Resposta de Megan em 24 de jan. de 2020
Thank you for your review!

8/10 - Boa

Farbod

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A good hotel and a good neighborhood. It could be less expensive though.
Hospedou-se por 4 diárias em abr. de 2024

10/10 - Excelente

Hademou

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
L'hôtel est super propre. La literie est très confortable, tout est nickel dans cet hôtel. Son emplacement, le décor, les couleurs, l'ambiance... C'est la deuxième fois que j'y vais et ce ne sera pas la dernière.
Hospedou-se por 2 diárias em abr. de 2024

8/10 - Boa

Pravar

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024

6/10 - Ok

Keith

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Abi em 26 de abr. de 2024
Thank you for choosing our hotel and for taking the time to provide a rating. We are glad to see that your experience met some of your expectations and we are eager to learn how we can make it even better. We value your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the excellent service and experience we strive to deliver to all our guests.

10/10 - Excelente

Ryosuke

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
部屋は綺麗で清潔でした。 駅からも近いので出掛けるのも便利だと思います。
Hospedou-se por 4 diárias em abr. de 2024

10/10 - Excelente

Øivind

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Abi em 25 de abr. de 2024
Thank you for your perfect rating! We're thrilled to see that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back to our hotel in the future. Safe travels until then!

4/10 - Insatisfatória

Markus

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Friendly staff - but overall I have to say it felt like a 2-star stay. Lifts out of order. Soundproofing zero (!). WiFi constantly down. Shower leaking. It was a low price, but the experience was just very basic as well.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Abi em 11 de abr. de 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We are actively working to address the issues with the lifts, soundproofing, WiFi, and showers to ensure a more comfortable stay for all our guests. Your comments are invaluable to us as we strive to improve our services and we hope to have the opportunity to provide you with a stay that exceeds your expectations in the future.

10/10 - Excelente

Liaquat

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Mission Control em 9 de abr. de 2024
Dear Liaquat,Thank you for your kind words. We’re delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority and we’re thrilled that we were able to meet your expectations.We look forward to welcoming you back on your next visit.Best Regards,

10/10 - Excelente

Morteza

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Abi em 25 de abr. de 2024
Thank you for your perfect rating! We're thrilled to see that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back to our hotel in the future. Safe travels until then!

4/10 - Insatisfatória

Teri

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
The description of the room I booked was ‘Premium Double’, so naturally the ‘premium’ was the next level higher category than the ‘Standard Double’. So to find that the room was absolutely ‘NOT’ a ‘Premium’..! It was like a ‘Single’ with a double bed in it. The size was very very small, & there wasn’t even a kettle to boil water to make tea or coffee.? Totally wrong & deceiving to call it a Premium Double, because what is it that makes it a ‘Premium’ not a Standard?! Won’t stay there again & would’nt recommend Yotel to any friends or family!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Abi em 2 de abr. de 2024
We sincerely apologize for the disappointment you experienced with the room size and amenities during your stay. It seems we fell short of meeting your expectations for a ‘Premium Double’ room, and we regret any inconvenience caused by the lack of expected features such as a kettle, however all of our rooms come with Nespresso machines for tea and coffee making.We appreciate your feedback as it is crucial for us to improve our services and communication about room categories. Please rest assured that we will address these concerns internally. We hope you will consider giving us another chance to prove our commitment to your comfort and satisfaction

6/10 - Ok

Ginette

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Saubere aber kleine Zimmer. Fenster lässt sich nicht öffnen..100m bis U-Bahn Haltestelle Bethnal Green ( Central line). Anbindung gut. Kleine Mini Markts und ein paar Restaurants in der Nähe. Frühstück kann man sich sparen..nix besonderes..
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Abi em 2 de abr. de 2024
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the cleanliness of our rooms and the convenient location near Bethnal Green tube station. We understand that the room size and the window not opening were concerns, and we’ll look into ways to improve these aspects. For future stays, we’d be happy to recommend some local dining options that might enhance your breakfast experience. We hope to welcome you back soon and provide a more comfortable stay

10/10 - Excelente

Kwadwo

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Abi em 21 de abr. de 2024
We're thrilled to hear that you enjoyed your stay at our hotel! Your positive feedback is greatly appreciated. Thank you for choosing us, and we look forward to welcoming you back in the future.

10/10 - Excelente

Qais

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms are not so big but quite good and clean. No windows (some rooms have some ceiling window that's not fully to the outside). Staff was nice, self check in and out and possible breakfast buffet but for 15 pounds if not within the room rate. Very good connection to public transport.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Delroy em 30 de mar. de 2024
Dear Qais,Thank you for your review! We're glad to hear that you found our rooms to be clean and satisfactory, despite their size and the lack of windows. We appreciate your positive feedback on our staff and the convenience of self check-in/out. Our breakfast buffet is optional, and we're glad you found the public transport connection convenient. We hope to welcome you back soon! Best regards, Delroy Daley Front of house supervisor

10/10 - Excelente

Rebecca

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Does what it says…..a great very clean, compact room within walking distance of both Bethnal Green tube station & other East End attractions.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Delroy em 30 de mar. de 2024
Dear Rebecca,Thank you for your review! We're delighted to hear that you found our compact room clean and convenient for exploring the East End attractions. We strive to provide a comfortable experience, and we're pleased that you enjoyed your stay. We look forward to welcoming you back soon! Best regards, Delroy Daley Front of house supervisor

10/10 - Excelente

Sara

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved everything, from the Nespresso machine in my room to get coffee whenever, to the (mostly) quiet lobby where I could work remotely without a hitch. The bed was fantastic, I'm gonna miss it dearly! Great position - Liverpool St is just one Central line stop away, and Shoreditch a few minutes away on foot. Will definitely keep it in consideration should I ever need to book a hotel across the pond again!
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Mission Control em 28 de mar. de 2024
Dear Sara,Thank you so much for your kind words. We’re thrilled to hear that you enjoyed your stay with us, from the convenience of the Nespresso machine in your room to the comfort of our beds. We’re glad that our location served you well and that you found our lobby a suitable place for remote work.Your feedback is greatly appreciated and will be shared with our team. It’s guests like you that make our job wonderful. We look forward to welcoming you back should you find yourself across the pond again!Best Regards, Yotel Mission Control

8/10 - Boa

René

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr guter Urlaub und gute Verbindungsmöglichkeiten
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Iqbal em 28 de mar. de 2024
Thank you for taking the time to leave a review. We are pleased to see you enjoyed your stay, and the hotels location. We look forward to welcoming you back to YOTEL. Kind regards, Iqbal Reception

8/10 - Boa

Hellmut

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Abi em 12 de abr. de 2024
Thank you

8/10 - Boa

Mischa

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Prima hotel. Bescheiden ruimte maar wel schoon en luxe. Prijstechnisch netjes, ligging zeer dicht bij metro. Oost Londen staat niet bekend om mooie glamour en winkelstraten. Veel buurtwinkeltjes.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sidney Adams em 21 de mar. de 2024
Thank you for your glowing review of our hotel! We're thrilled to hear that you enjoyed your stay with us and found our accommodations to be clean and luxurious despite the modest space. Providing a comfortable and pleasant experience for our guests is our top priority.We're delighted that you found our prices to be reasonable and our location convenient, especially with the proximity to the metro. We understand that East London may not boast the same glamorous appeal as other areas, but we're glad you appreciated the local charm and the abundance of nearby shops.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you for choosing to stay with us at Yotel. We look forward to your next visit!

10/10 - Excelente

Robert, Berlin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Unterkunft ist top gepflegt und einfach zu erreichen. Die Zimmer sind London typisch klein aber bieten alles was man benötigt. Ich würde wieder buchen
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Sidney Adams em 15 de mar. de 2024
Dear Robert,Thank you for the great feedback and we look forward to welcoming you again.Thank you

10/10 - Excelente

Narmien

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I enjoyed my stay. It was quiet close to central London and the staff was very friendly.
Hospedou-se por 8 diárias em fev. de 2024
Resposta de Sidney Adams em 15 de mar. de 2024
Dear Narmien,Thank you for the great review. We look forward to welcoming you back in the near future.Best regards Sidney Adams OPs Manager

10/10 - Excelente

Michelle

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fue estupenda la estancia, aunque fuimos para tres días. El baño fue lo mejor, súper limpio, y la cama súper cómoda, con una tele moderna para conectarse al netflix… el personal súper amable. El hotel está a menos de 5 min del metro y a unos 20 min del centro. Al lado hay distintos locales de comida y un par de supermercados. ¡¡Repetiremos seguro!!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Delroy em 28 de fev. de 2024
Dear Michelle,Thank you for your wonderful feedback! We're thrilled to hear you had a great stay, enjoyed the clean bathroom, comfortable bed, and modern TV. It's fantastic to know our friendly staff made a positive impact. We look forward to welcoming you back on your next visit!Best regards,Delroy Daley Front of house supervisor

8/10 - Boa

Estefania

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved it!
Hospedou-se por 8 diárias em fev. de 2024
Resposta de Delroy em 28 de fev. de 2024
Dear Estefania,Thrilled to hear that! Thanks for the love. We look forward to hosting you again soon!Best regards,Delroy Daley Front of house supervisor

8/10 - Boa

Taha

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff, seemless check in process
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Delroy em 21 de fev. de 2024
Dear Taha,Glad to hear about the friendly staff and a smooth check-in process!Best regards,Delroy Daley Front of house supervisor

2/10 - Terrível

Sophie

Hospedou-se por 1 diária em fev. de 2024
Resposta de Sidney Adams em 21 de mar. de 2024
I'm sorry to hear that your experience at Yotel London Shoreditch did not meet your expectations. Your satisfaction is important to us, and we genuinely apologize for any inconvenience or disappointment you may have encountered during your stay.We would greatly appreciate the opportunity to learn more about your specific concerns so that we can address them appropriately and ensure that future guests do not encounter similar issues. Please feel free to share any feedback or details about your experience with us directly, either by replying here or by contacting our guest relations team.We value your feedback and take it seriously as we continuously strive to improve our services and enhance the experiences of our guests. Thank you for bringing your concerns to our attention, and we hope to have the opportunity to make things right and restore your confidence in Yotel London Shoreditch.Thank you for choosing Yotel, and we hope to hear from you soon.

8/10 - Boa

Luke

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Didn’t like having to change rooms after the first night due to an issue with our original room, but friendly staff during our time here, who made us feel welcome. Thank you
Hospedou-se por 7 diárias em dez. de 2023
Resposta de Delroy em 11 de fev. de 2024
Hi [Guest's Name],Thanks a lot for sharing your experience. We're sorry about the hassle with changing rooms on the first night but great to hear our staff made you feel welcome afterward. Best regards, Delroy Daley Front of house supervisor

10/10 - Excelente

Julian

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Delroy em 11 de fev. de 2024
Dear guest,Thank you for your feedback.Best regards, Delroy Daley Front of house supervisor

8/10 - Boa

Robert

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Being assigned a room in the Level 2 sub-basement was unusual to say the least, but it was clean and comfortable if somewhat cramped. The name is disingenuous… the hotel is smack in the middle of Bethnal Green. Shoreditch is over a mile away. Staff were lovely and helpful and the breakfast was nice. It was a cheap room but I can understand why now. The area does not feel safe at night but it’s probably fine as long as you’re careful.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Delroy em 11 de fev. de 2024
Hi Robert,Thanks for sharing your thoughts. We're glad you found the room clean and comfy, though we understand it was a bit snug. We appreciate your kind words about our staff and breakfast. If you ever have more feedback or concerns, feel free to let us know. Best regards, Delroy Daley Front of house supervisor

10/10 - Excelente

VALERIA

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Camera ben organizzata anche se piccola. Letto e piumone comodi. Bella doccia. Confortevole. Colazione molto buona sia dolce (croissant, pain au chocolat, muffins...) che salata (bacon, uova, fagioli...). Tutto molto moderno. Check-in veloce. Molto pulito. Fermata metro e bus per Stansted a 50 metri.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Delroy em 11 de fev. de 2024
Hi Valeria,Thanks for your positive feedback! We're thrilled to hear you enjoyed your stay and found everything comfortable. It's great that you liked the breakfast variety and found our place modern and clean. We hope to welcome you back soon!Best regards,Delroy Daley Front of house supervisor

6/10 - Ok

chloe

Pontos negativos: Limpeza
Correct mais sans plus
Hôtel convenable. Néanmoins attention, les chambres "standard" n'ont pas de fenêtres... du tout. Et sur le site d'Hotels.com ce n'est pas indiqué de façon évidente. Etant donné mon étonnement ils ont bien voulu nous donner une autre chambre avec fenêtre (je suis claustrophobe) mais... la salle de bain était sale. Nous avons donc changé une troisième fois. Le personnel était agréable sans être exceptionnel, juste ne face du métro bethnal green ce qui est appréciable.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Delroy em 11 de fev. de 2024
Hi Chloe,Thanks for sharing your experience. Sorry to hear about the room issues, but we're glad we could find a suitable one for you. We'll address the cleanliness concern. We appreciate your feedback and hope you enjoyed the convenience of our location.Best regards,Delroy Daley Front of house supervisor

8/10 - Boa

Gillian

Hospedou-se por 1 diária em jan. de 2024
Resposta de Delroy em 11 de fev. de 2024
Dear Gillian,Thank you for your candid review.Kind regards,Delroy Daley Front of house supervisor

10/10 - Excelente

Peter

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great hotel as always
Hospedou-se por 1 diária em jan. de 2024
Resposta de Delroy em 11 de fev. de 2024
Dear Peter,Thank you! You are always welcome back, hopefully we can make it an even memorable experience.best regards,Delroy Daley Front of house supervisor

8/10 - Boa

Kavitha

Pontos positivos: Comodidades
Wish I could check in earlier and the room I stayed does not have windows ( natural light coming in )
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Delroy em 11 de fev. de 2024
Hi Kavitha,Thanks for letting us know. We'll consider your feedback about earlier check-ins, and we appreciate your thoughts on the room.Best regards,Delroy Daley Front of house supervisor

10/10 - Excelente

aisha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Delroy em 14 de fev. de 2024
Dear guest, thank you for your feedback. we look forward to welcoming you soon, Kind regards.Delroy Daley Front of house supervisor

8/10 - Boa

Barbara

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value for the price!
Service was excellent.
Hospedou-se por 8 diárias em jan. de 2024
Resposta de Delroy em 14 de fev. de 2024
Dear Barbara, Thank you for your comment regarding service. we hope to see you soon.Delroy Daley Front of house supervisor

10/10 - Excelente

gene

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice clean hotel, the only down side was a sliding glass door to the bathroom that was very hard to open and noisy for a family room and didn’t close fully for privacy
Hospedou-se por 1 diária em jan. de 2024
Resposta de Delroy em 14 de fev. de 2024
Hi Gene,Thanks for your feedback! We're glad you found our hotel clean. Sorry about the inconvenience with the sliding glass door; we'll look into improving that for a better experience.Best regards,Delroy Daley Front of house supervisor

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The location what the only positive element
We got a room in the basement with no window. It felt a bit claustrophobic. I knew the room would be small but not that small. I asked the staff if we could get another room, but all the room was booked. There is no phone in the room if you need to call the staff. I couldn't use my phone as usual for calls, because the signal went gone every time we entered the room. The WiFi was fine. The location was the only positive element. Close to busses, underground and supermarkets. But unfortunately I wont choose this place another time.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Delroy em 14 de fev. de 2024
Hi Guest,We appreciate your feedback. Sorry for the inconvenience with the room; we'll work on improving. Glad you liked the location, though. If you have more details to share or if there's anything specific we can address, feel free to let us know.Best regards,Delroy Daley Front of house supervisor

2/10 - Terrível

David, Salford

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Delroy em 14 de fev. de 2024
Dear guest, Thank you for sharing your feedback. Do let know what we can do to improve future stays with us.kind regards.Delroy Daley Front of house supervisor

6/10 - Ok

Viajante verificado

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Conforto do quarto
Camara?
It was very central, cleaning could have been better but staff was nice, so everything was good except for the fact that we found something that looked like a camara on the bathroom ceiling.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Delroy em 14 de fev. de 2024
Dear Guest,Thanks for sharing your experience. We appreciate the positive feedback about the central location and friendly staff. We take your concerns seriously and will investigate the issue you mentioned. If you have any more details to provide or if there's anything else we can do, please let us know.Best regards,Delroy Daley Front of house supervisor

10/10 - Excelente

Donato

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ho apprezzato la vicinanza alla metro central line, la colazione ottima e abbondante, la camera, la pulizia e il personale gentile e disponibile.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Delroy em 9 de jan. de 2024
Dear Guest,Thank you for your kind review. Your feedback helps us to provide the best possible experience to our guest. We hope to welcome you back soon.kind regards.Delroy DaleyFront of house supervisor

4/10 - Insatisfatória

Darlene

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Delroy em 9 de jan. de 2024
Dear Guest,Thank you for your candid feedback, do let us know what we can do to improve you stay in the future.kind regards.Delroy DaleyFront of house supervisor

6/10 - Ok

Fatma

Hospedou-se por 6 diárias em dez. de 2023
Resposta de Delroy em 11 de fev. de 2024
Dear Fatima,Thank you for rating your stay.Best regards,Delroy Daley Front of house supervisor

6/10 - Ok

Georg

Viagem a dois
Pontos positivos: Serviço e funcionários
Very small room for two people but decent quality.
Resposta de Ryckie Wong, Guest Relations Manager em 4 de jan. de 2024
Dear Georg, Thank you for the time to leave us the feedback. We are glad you enjoy the decent quality offer from our side. We look forward to welcoming you soon in the future! With best regards,Ryckie Wong

2/10 - Terrível

Hye Chan

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Ryckie Wong, Guest Relations Manager em 4 de jan. de 2024
Dear Hye Chan, Thank you for the time to share with us your feedback. We hope to welcoming you again in the future.With best regards,Ryckie Wong

8/10 - Boa

Kevin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Ryckie Wong, Guest Relations Manager em 4 de jan. de 2024
Dear Kevin, Thank you for the time to share your feedback. We are glad you had a 4 out of 5 stars rating stay with us. We look forward to seeing you in the future!With best regards,Ryckie Wong

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Por favor confirmen mi estadía en el hotel
Excelente, solo me gustaría que confirmaran mi estadía en el hotel
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Ryckie Wong, Guest Relations Manager em 4 de jan. de 2024
Hola David, Thank you for taking the time to leave us the positive feedback! We are glad you had an excellent stay with us. We look forward to welcoming you in the near future! With best regards,Ryckie Wong

10/10 - Excelente

Kwadwo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Delroy em 31 de dez. de 2023
Dear Guest, Thank you your positive feedback, we use this information to provide the best possible experience to our guests. We hope to welcome you back soon. Kind regards, Delroy DaleyFront of house supervisorYotel Shoredich.