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Avaliações de Mondrian London Shoreditch

5 out of 5
Mondrian London Shoreditch
45 Curtain Road, London, England

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 469 de 708 avaliações" "
Nota 8 - Boa. 167 de 708 avaliações" "
Nota 6 - Ok. 42 de 708 avaliações" "
Nota 4 - Insatisfatória. 18 de 708 avaliações" "
Nota 2 - Terrível. 12 de 708 avaliações" "

9,6/10

Limpeza

9,0/10

Serviço e funcionários

9,2/10

Comodidades

9,4/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Incrível
Incrível, adorei o Mondrian em todos os detalhes!!
Hospedou-se por 22 diárias em jul. de 2022
Resposta de Mondrian London Shoreditch em 8 de jan. de 2023
Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Kind regards,Ava Hopewell - Assistant Front Office Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 6 diárias em abr. de 2019
Resposta de Olivia Immesi (General Manager) em 2 de jun. de 2019
Thank you for this 5 of 5 review here on Expedia. We can’t wait to welcome you back to The Curtain. Best wishes, Olivia Immesi

10/10 - Excelente

Henrique

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente
Próximo a estações de metrô. Região bem interessante para se explorar.
Hi Henrique, Thank you for the comments, we love the East London area. The Curtain

10/10 - Excelente

Bernardo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hi Bernardo, Thank you for the 5 stars! The Curtain

10/10 - Excelente

Lauren, Reno

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were AMAZING!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Heiko Schmidt em 25 de abr. de 2024
Dear Lauren, Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Christina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely hotel and staff. Very comfortable. We truly enjoyed our stay
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Heiko Schmidt em 25 de abr. de 2024
Dear Christna, Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Raymond

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
love staying in for London.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Heiko Schmidt em 18 de abr. de 2024
Dear Raymond, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Amy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfortable beds, good gym, easy 10 minute walk to train.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Heiko Schmidt em 30 de mar. de 2024
Dear Amy, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity to have you back soon! Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Gregory, Spokane

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fabulous property and location
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Heiko Schmidt em 20 de mar. de 2024
Thank you very much for your feedback,Gregory. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity to have you back soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

6/10 - Ok

Petra Angelika

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Room was quiet and clean. The assigned room had a steam shower that was not working but they changed our room quickly. The real disappointment was the breakfast. There was the same limited choice for all 5 days… no cereal, fruit cheese or jam. Since the restaurant is not operated by the hotel they charged us more than 5 pound service fee every day for a prepaid breakfast. I would not book the hotel again with an included breakfast.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Heiko Schmidt em 20 de mar. de 2024
Dear Petra,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with management to address the issue and prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Audrey

Hospedou-se por 4 diárias em fev. de 2024
Resposta de Heiko Schmidt em 21 de mar. de 2024
Dear Audrey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Heiko Schmidt em 10 de fev. de 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Andrew

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Heiko Schmidt em 11 de fev. de 2024
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Kind Regards,Heiko SchmidtAssistant Front Office Manager

8/10 - Boa

Mia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Heiko Schmidt em 10 de fev. de 2024
Dear Mia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely,Heiko SchmidtAssistant Front Office Manager

2/10 - Terrível

S

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Zero customer services skills
Staff would not permit me to use my laptop in the restaurant or have a meeting with a colleague despite staying in the hotel.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Heiko Schmidt em 21 de mar. de 2024
Dear S, Thank you for taking the time to share your recent experience with us. At Mondrian Shoreditch we are proud to offer positively memorable experiences to all our guests and I am sorry this wasn't the case. Once again, we appreciate your very honest feedback; it is highly appreciated and has been shared with the relevant teams to ensure we keep improving the service we are proud to offer. Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Mondrian London Shoreditch em 23 de jan. de 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely, Ava Hopewell Assistant Front Office Manager

10/10 - Excelente

Sunny, Miami

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff! Beautiful hotel. Great location!
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Heiko Schmidt em 10 de jan. de 2024
Dear Sunny, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Sincerely, Heiko Schmidt

2/10 - Terrível

James

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Double Charged at Check Out
The hotel was very nice. Unfortunately the stay was tainted by the front desk charging my credit card upon check out, even though I had prepaid in full. For a hotel of this level of supposed standards, I would expect a better level of training / customer experience than this for the price.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Heiko Schmidt em 10 de jan. de 2024
Dear James, I can guarantee you that this is just a human mistake and does not reflect the high standard of service we are proud to offer to our guests.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

sarmed

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love this hotel, the heated bathroom floors and steam shower option just what you need after long day exploring London in Dec
Hospedou-se por 7 diárias em dez. de 2023
Resposta de Heiko Schmidt em 10 de jan. de 2024
Dear Sarmed, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

8/10 - Boa

Mallory

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoyed our stay but the “courtyard view” was a view of a solid blank exterior wall and roof top equipment. The room was also near the elevators. Not ideal…
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Heiko Schmidt em 6 de jan. de 2024
Dear Mallory, Thank you for taking the time to share your feedback. Will keep a note on reservation and make sure you have a Superior Room the next time you visit us. We hope to welcome you back to our hotel very soon! Sincerely, Heiko SchmidtAssistant Front Office Manager

6/10 - Ok

Kerryn, Berkeley vale

Viagem a dois
Pontos positivos: Limpeza e comodidades
500 pound deposit for a prepaid room is way too high- mini bar is like a shop and is not needed Staff did not help much and for staying over Christmas, new years and our honeymoon nothing much was done from the hotel to us Our room also spelt like smoke a few nights
Hospedou-se por 8 diárias em dez. de 2023
Resposta de Heiko Schmidt em 20 de mar. de 2024
Dear Kerryn,Thank you for taking the time to share your recent experience with us. At Mondrian Shoreditch we are proud to offer positively memorable experiences to all our guests and I am sorry this wasn't the case. Once again, we appreciate your very honest feedback; it is highly appreciated and has been shared with the relevant teams to ensure we keep improving the service we are proud to offer. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Heiko Schmidt em 29 de dez. de 2023
Dear Hilary, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Sincerely, Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Ben

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Heiko Schmidt em 19 de dez. de 2023
Dear Ben, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards, Heiko SchmidtAssistant Front Office Manager

6/10 - Ok

Jonathan

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Good bathroom. However, disturbed by noise coming from bar event downstairs until early hours. Need to decide whether they're a nightclub or a hotel first and foremost
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Heiko Schmidt em 19 de dez. de 2023
Dear Jonathan, Thank you for taking the time to tell us about your experience at Mondrian Shoreditch. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this was an exceptional circumstance and does not reflect the high quality of service we are so proud to provide. Rest assured that we are taking the appropriate measures to address the problem and all our efforts are concentrated on preventing future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heiko SchmidtAssistant Front Office Manager

8/10 - Boa

Jean-Claude

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
hotel tres bien quelques petits détails à améliorer miroir grossissant dans SDB fixé trop haut pour une femme de taille normale ( moyenne ) Pas de chausse-pied
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Mondrian London Shoreditch em 10 de dez. de 2023
Thank you very much for your feedback, Jean-Claude. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Kind regards,Ava HopewellAssistant Front Office Manager

8/10 - Boa

Susanne

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Mondrian London Shoreditch em 10 de dez. de 2023
DearThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

8/10 - Boa

Miss C

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great room and hotel overall
Really lovely hotel, very comfy bed and nice bars/restaurants. Rooms styled really nicely and steam shower was great. Only negatives were that the toilet did not have a door or screen and the bathroom door doesn't lock so no privacy. Also the courtyard view ooks out onto the roof which is fine except it's covered in AstroTurf. Not very environmentally friendly - a living roof would be much more pleasant but just a small thing. Overall definitely recommend staying here
Hospedou-se por 1 diária em nov. de 2023
Resposta de Mondrian London Shoreditch em 11 de dez. de 2023
Miss C,Thank you very much for taking the time to share your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon.Kind regards,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Niclas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Mondrian London Shoreditch em 14 de nov. de 2023
Dear Niclas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Peter

Hospedou-se por 1 diária em nov. de 2023
Resposta de Mondrian London Shoreditch em 8 de nov. de 2023
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Mondrian London Shoreditch em 8 de nov. de 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

2/10 - Terrível

Jacqueline

Hospedou-se por 2 diárias em out. de 2023
Resposta de Mondrian London Shoreditch em 14 de nov. de 2023
Dear Jacqueline,Thank you for sharing your experience at Mondrian Shoreditch London. I am sorry to read your experience with us did not meet your expectations. Please kindly email us at guestservices@mondrianshoreditch.com, as I would like to discuss your experience in more detail.Kind regards,Ava HopewellAssistant Front Office Manager

2/10 - Terrível

Jacqueline

Hospedou-se por 1 diária em out. de 2023
Resposta de Mondrian London Shoreditch em 14 de nov. de 2023
Dear Jacqueline,Thank you for sharing your experience at Mondrian Shoreditch London. I am sorry to read your experience with us did not meet your expectations. Please kindly email us at guestservices@mondrianshoreditch.com, as I would like to discuss your experience in more detail.Kind regards,Ava HopewellAssistant Front Office Manager

4/10 - Insatisfatória

Lyle

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Poor, overpriced and facilities shut.
Check-in not available at specified time. Pool and rooftop shut for private event during stay which we weren’t advised of previously. Thumping music throughout whole day of event. Couldn’t rest. Staff inattentive to another guest in need of ambulance assistance in lobby during stay. Couldn’t arrange taxi transport on checkout. Spacious room but steam shower didn’t work. Overall lacklustre display for an expensive highly rated hotel. Stay at your own risk.
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Jan-Kristian

Hospedou-se por 2 diárias em set. de 2023
Resposta de Mondrian London Shoreditch em 4 de out. de 2023
Dear Jan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 - Boa

Kam

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Mondrian London Shoreditch em 4 de out. de 2023
Thank you Kam for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Elizabeth

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Mondrian London Shoreditch em 4 de out. de 2023
DearThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 - Boa

Ayesha

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I will definitely stay here again, clean, friendly and helpful staff. Great property to walk and explore as well as close to many food options. The only reason I didn’t give it a 5 is because there is no area on the rooftop to just sit and relax as a guest. You must either be in swimwear or deal with the not so nice rooftop restaurant staff who won’t let you just sit and enjoy the view.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Mondrian London Shoreditch em 4 de out. de 2023
Thank you Ayesha for taking the time to leave such a great review of our hotel! I am happy to know that you enjoyed your stay and will be passing your feedback along to our rooftop team to ensure we continue to improve the quality of service we are so proud to provide our guests. We hope to host you again very soon for another lovely experience.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Elizabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Top quality
Hospedou-se por 1 diária em jul. de 2023
Resposta de Mondrian London Shoreditch em 10 de set. de 2023
Dear Elizabeth,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

8/10 - Boa

Ravandeep

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Really nice place. Amazing rooms and bar. Just had one really rude member of staff at Laurels which put a damper on the stay. Really rude, no smiles, no manners. Awful. Rest of the staff were fine though.
Hospedou-se por 1 diária em set. de 2023
Resposta de Mondrian London Shoreditch em 9 de set. de 2023
Dear Ravandeep,Thank you for taking the time to share your feedback. I am delighted to know you enjoyed our rooms and hotel bar Christina's during your time with us.While I wish you had a better experience at Laurel's on the Roof, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely, Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Maria Jose

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Mondrian London Shoreditch em 9 de set. de 2023
Dear Maria Jose,Thank you for the great review. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Caroline

Hospedou-se por 3 diárias em ago. de 2023
Resposta de Mondrian London Shoreditch em 9 de set. de 2023
Dear Caroline,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Penelope

Hospedou-se por 1 diária em ago. de 2023
Resposta de Mondrian London Shoreditch em 9 de set. de 2023
Thank you Penelope for the great review! We hope to welcome you back to Mondrian Shoreditch soon.Kind regards,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Judith

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Mondrian London Shoreditch em 9 de set. de 2023
Dear Judith,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

irene

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nearly perfect! I loved this property and all its amenities. It’s quite unassuming and has lots to offer and quite convenient to everything. The only ask… you NEED more hooks in the bathroom. One towel hook doesn’t cut it if there is more than one person staying in the room. Small detail, but necessary. Otherwise, I’ll be back!
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Mondrian London Shoreditch em 24 de ago. de 2023
Dear Irene,Thank you for taking the time to leave such a great review of our hotel! I am happy to know that you enjoyed your stay and appreciate your feedback regarding the bathroom hooks. I will pass this on to our engineering team. We hope to host you again very soon for another lovely experience.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 - Boa

Harriet

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great hotel with lovely rooms, very comfortable.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Mondrian London Shoreditch em 24 de ago. de 2023
Dear Harriet,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Laurie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful! Gentleman at front desk who worked mornings, long hair, was spectacular! He answered ALL of my London tourist questions! Charming! Women cleaning rooms were just lovely! Delightful experience! Will highly recommend!
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Mondrian London Shoreditch em 24 de ago. de 2023
Dear Laurie,Thank you very much for taking the time to write about us.Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. I will pass on your praise to the receptionist mentioned!We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon!Kind regards,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Marie-Maude

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel très confortable. Douche vapeur, piscine sur le toit, decoration chic. Idéal pour couples
Hospedou-se por 6 diárias em ago. de 2023
Resposta de Heiko Schmidt em 14 de ago. de 2023
Dear Marie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful experienceSincerely, Heiko SchmidtAssistant Front Office Manager

10/10 - Excelente

Nicole

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Mondrian London Shoreditch em 9 de ago. de 2023
Dear Nicole,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Carolyn

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fantastic location, thoughtful details, wonderful staff.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Mondrian London Shoreditch em 9 de ago. de 2023
DearThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful experience.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 - Excelente

Kate

Hospedou-se por 2 diárias em ago. de 2023
Resposta de Mondrian London Shoreditch em 9 de set. de 2023
Dear Kate,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager