Viva Tiago, muito obrigado pela preferência e pelo rating. Fico contente que tenha gostado. Foi um prazer conhecer-vos. Votos de felicidades!

Dear Carlos, Many thanks for the preference and also for your time to review your stay. We appreciate knowing that you have enjoyed your stay. Saudações

Dear guest, many thanks for the preference and we are happy to know you have enjoyed your stay.

Viva Fernanda, muito obrigado pela preferencia e pelo comentário. Saudações

Agradecemos a preferência e o comentário. Ficamos satisfeitos em saber que gostou. Obrigado

Muito obrigado pela preferencia.

Olá Edisone, muito obrigado pelo comentário. Ficamos satisfeitos em saber que gostou da sua estadia. Tentamos sempre dar o máximo de apoio aos nossos hóspedes, pois é para eles que cá estamos. Entre outras recomendações pertinentes fazemos questão de aconselhar alguns restaurantes locais (bom preço/qualidade). Para além de alguns fecharem em Novembro, todos tem um dia ou mais de folga semanal (conforme o restaurante). Por vezes, que foi o caso, esta gestão torna-se mais difícil. Em alturas de mais baixa procura, é aconselhável marcar uma mesa ou simplesmente ligar para verificar se estão abertos. Apenas na Várzea de Sintra, menos de dois quilómetros de distância, existem 5 restaurantes por onde escolher. Fico satisfeito que tenha encontrado pelo menos um restaurante onde possa ter jantado bem. Muito obrigado pela preferência.

Obrigado pela preferência.

Olá Jorge, muito obrigado pelo seu comentário. Fico mesmo muito satisfeito em saber que gostou da sua estadia, foi um prazer conhecer-vos. Quem sabe, até uma próxima oportunidade .

Olá Nuno, muito obrigado pelo comentário. Ficamos satisfeitos em saber que gostou. Até uma próxima oportunidade.

Olá! Lamento mesmo muito que a sua experiência tenha sido tudo menos positiva. Ao ler o seu review sinto a necessidade de explicar que em Portugal, Hotel e empreendimento de Turismo Rural (Casa de Campo) são ambos estabelecimentos de hospedagem com categorias e especificações bem diferenciadas. Citando o Turismo de Portugal sobre a terminologia "Casa de Campo": "1º Os proprietários ou entidades exploradoras ou dos seus representantes podem ou não residir no empreendimento durante o período de funcionamento. 2º As áreas têm ligação tradicional e significativa à agricultura ou ambiente e paisagem de carácter vincadamente rural. 3º A classificação tenderá ao enquadramento paisagístico, às amenidades rurais envolventes, à qualidade ambiental e à valorização de produtos e serviços produzidos na zona onde o empreendimento se localize." Estas são as mais valias de escolher uma Casa de Campo. É justamente isto que nós temos para oferecer aos nossos hospedes. Obrigado

Olá Maria! Obrigado pelo seu comentário.

Obrigado pela sua opinião, ficamos contentes por saber da sua satisfação, esperamos voltar a vê-los novamente!

Dear Femke!Many many thanks for your fantastic review! I really appreciate your kind words and thoughts. Very much also your trust! My opinion is that a good spotless clean night sleep is basic! In our case, we offer in addition a fantastic view along with a nice outdoor pool. All this, close to all of the attractions Sintra has to offer! I must say the big diference is our dedication. Since 1998 we have been offering all our guests memorable experiences! Dear Femke, your words are really very rewarding to us! SaudaçõesAndré

Dear Thomas! Many many thanks for such a warm-hearted review! Hospitality is very demanding and knowing that you have enjoyed your stay is much appreciated by me! Saudações

It's nice to know you had a memorable! Thank you as well! Saudações

Olá dear Paty! What a kind review. We always try our best to offer our guests the best stay. We are thankful l for the preference. I'm grateful for your time and feedback! It was really nice to meet you! Obrigado!Saudações

Olá dear Nelson! Many thanks for your preference! We were happy to know you had a good time with us! Saudações

Olá dear Drew! Many thanks for your preference and also for your fantastic review! We always try to offer our guests the best stay! I'm happy for you!! Saudações

Olá dear Greanne! We are very grateful for your trust! We work hard to offer all our guests a memorable experience! Many many thanks !

Hey dear Roger! Many many thanks for your preference! We make a big effort to offer all our guests the best stay! Knowing you have enjoyed is very rewarding for me and my team! Saudações

Olá dear Walter! We really appreciate the preference. I understand what you say regarding breakfas and will take an action regarding your remark. King you enjoyed your stay with us is very rewarding. Thank you! Saudações

Maaaaaany thanks for the preference! We are happy to know you had a good time with us.

Dear Nikki! Many many thanks for the preference. I'm really happy to know you have enjoyed your stay with us. You ate a very kind person. I wish ou all the best!

Dear Peter! Many thanks for the preference and also your availability to review your stay! We are really happy to know you have enjoyed the experience. I will share it with our team! Saudações

Dear Jihane! Many thanks for the preference and also for your time to review us. We are happy to know you had a good time with us. Saudações

Olá Mr. Robert. Nous vous remercions vivement d'avoir choisi de séjourner chez nous. Notre priorité absolue est de garantir la satisfaction totale de nos clients, et nous regrettons que vous ayez rencontré quelques défis lors de votre séjour.Nos heures régulières d'enregistrement vont de 14h à 20h. Cependant, nous offrons de la flexibilité pour déposer vos bagages tôt ou pour un enregistrement en libre-service pour les arrivées plus tardives. Il est toujours préférable de communiquer votre heure d'arrivée à l'avance, et nous fournissons des instructions claires pour l'enregistrement en libre-service. J'habite également à proximité, et en cas de problèmes, je suis facilement disponible pour vous aider. Il semble qu'il y ait pu y avoir un manque de communication, et nous nous engageons à améliorer cet aspect.En ce qui concerne le petit-déjeuner, nous comprenons que notre approche peut être plus traditionnelle que celle des hôtels plus importants. Nous servons le petit-déjeuner à des tables individuelles plutôt qu'en buffet. Veuillez tenir compte du fait que nous sommes un établissement de petite taille avec seulement neuf hébergements. Le petit-déjeuner est servi au bord de la piscine, offrant une expérience plus calme et plus intime par rapport aux buffets bondés. Notre objectif est d'offrir un petit-déjeuner abordable à nos clients tout en maintenant une entreprise durable. Nous demandons toujours aux clients s'ils souhaitent des portions supplémentaires pour réduire le gaspillage alimentaire. Nous regrettons toute différence dans votre expérience, et nous nous efforcerons d'améliorer cet aspect.Vous avez mentionné le prix du petit-déjeuner, et nous apprécions votre compréhension de nos efforts pour le maintenir raisonnable. À Sintra, certains endroits facturent 5 euros pour une bière, et nous estimons que nos 12 euros pour le petit-déjeuner sont un prix équilibré et juste. Nous avons également remarqué votre mention du "fromage transparent", et nous aimerions comprendre plus précisément ce que vous entendiez par ce terme.En ce qui concerne le jus d'orange, nous avons trouvé une solution pour fournir un jus 100% naturel tout en étant attentifs aux coûts, en particulier compte tenu du nombre d'oranges nécessaires pour une seule portion. Vos commentaires à ce sujet sont appréciés.Nous comprenons votre point concernant les œufs brouillés au sel. Si vous constatez un problème, n'hésitez pas à nous en informer, et nous serions plus qu'heureux de préparer une nouvelle portion pour votre satisfaction. Nous nous engageons à traiter rapidement toutes les préoccupations, garantissant que nos clients repartent avec une expérience positive. Les tailles de portion de nos plats varient en fonction des préférences individuelles, et nous comprenons cela. Vous êtes toujours invités à demander des portions supplémentaires si vous le souhaitez. Vos commentaires sont précieux, et nous visons à améliorer nos services en fonction de vos suggestions.Saudaçõe

Olá dear Lily! Thank you very much for choosing us, and for your kind words. We are truly delighted to hear that you had a wonderful experience.Saudações

Many Thanks dear Yaron.

Dear Carol! We really are grateful for the preference. Realising you had a memorable and satisfying stay with us is very rewarding as we put a lot of effort in offering all our guests the best stay! I wish you all the best. Maybe see you next time! saudações

Olá my dear Moira! Maaaaaany thanks for the preference. Im happy to know you had a good and memorable stay with us. I wish you all best. Maybe we meet in Massachusetts for a coffee in December! All the best and many thanks also for the review.

Dear Dana! So many thanks for the preference and also your kindness! I'm so happy to know you had a good memorable time with us. All best! Saudações.

Many thanks!

Maaaany thanks! We don't do it for the review, but we are thankful for the spirit! Saudações

Many thanks dear Niel! You were a fantastic guest as well. All the best!

Many thanks dear Joannie! We are happy to know you have enjoyed your stay with us. Saudações

My dear Connor! Many thanks for the preference! Many thanks for your time to review your stay! Many thanks for your kindness! It was a big pleasure to host and meet you. Like I said I hope this is a see you next time.

Dear guest! Many thanks for your time to review your stay with us. we appreciate the preference.

Dear Sami, Many thanks for the preference. We are always sorry to realize that something was not ok. We make quite an effort to offer all our guests the best stay. Dear Sami, we have exchanged so many messages through WhatsApp. You know I'm always accessible to my guests (24H).I totally understand the motivation that made you do such a less positive review. I'm sorry that you didn't explain the whole situation. Some points that you mentioned are just not true, You booked our cheapest dbl room. We upgraded you to a suite with kitchenette. During your stay, you wish to use the equipment and offer me 7,50 to use it. I always try to meet the needs of our guests. The amount you offered was just to low. We would loose money. Many thanks

Dear Pascal, Many thanks for the preference.

Caríssimo José Luís. Gracias pela preferência! Saludos e felicidades para ustede.

Maaaaaany thanks for such a nice review! Dear Irma you were really nice guests to host. I wish you all the best!

Olá Dear Mr Singh, Many thanks for your time to review your stay with us. Nice to realize you find our place quiet and beautiful . As a matter of fact we are on the way from the historical center of Sintra (2,5 miles or 4,3km) to the amazing Magoito beach (4,5 miles or 7,5 km).Sorry but your statement is confusing. First you say it's not a hotel, than you say it's a house turned it to a hotel. To my knowledge, no where on our description you will find the word hotel, however you have booked it through hoteis.com I would say that we are a country side guest house or a countryside bed and breakfast with a nice pool, huge garden and an amazing view over the mountain of Sintra.Clarifying your statement, this was in fact a family house. Back in 1996 we build, totally new, the part that is currently used to accommodate guests. We have a total of 12 rooms split between our 9 accommodations. In the area I assure you that is't almost impossible to finda a 12 bedroom house with 12 bathrooms. I hope I was clear enough. Many thanks for your preference. SaudaçõesAndré Sena

Many thanks dear David!

Olá Querida Carina, muito obrigado pela preferência e pelo review. Ficamos contentes em saber que gostou da experiência.