The unit was very comfortable, including the two beds. The beds were a little lower to the floor than my preference but the mattresses/linens were very comfortable. The apartment was very quiet, except for some occasional street noise from some exuberant youth on the weekend seventeen floors below. No noise detected from apartments above, below or next to us. There was a very fast elevator that took us to the 17 floor and was never crowded. The apartment itself is two floors with the bedrooms and attached baths up a flight of stairs in the apartment. Half bath on main floor. Kitchen was well equipped with several types of coffeemakers, dishwasher, toaster, microwave, stove/oven, large refrigerator-freezer and a combo washer/ dryer for clothes. Some dish detergent for machine and hand washing was provided and some initial rolls of toilet paper. The mall next door has a large grocery store on the bottom floor that accepted credit cards and was open late on Sunday nights. There is a board at the front of the checkout line that tells you which cash register lane is open. The unit is just across the street from the Oriente metro station which also has trains to day trip locations (Sintra). There is a bus location close to Oriente that we used to go to Belem and Alfama areas. It took us about 30 minutes to get from our apartment to the Baixa-Chiado and Placa Comercial areas. This location felt very safe. There are a lot of restaurants close to the river (5 minute walk), cable cars, and the Oceanario which we visited while waiting for the apartment on first day. Ricardo was very responsive before booking and met us at the apartment to give us a tour and answer questions. There is also a reference manual with emergency numbers, local restaurant names, equipment operating instructions. Wifi was very good and consistent. We would definitely recommend staying here, especially for a weeklong stay or more since connections to other areas were so easy and the apartment was spacious and quiet.