Ciao Timmy,thank you so much for your review. It was a pleasure meeting you and your beautiful family. Best regards.

Ciao Andres,vielen dank :-)Viele Gruesse vom Gardasee.Stefano und Nicola

mah!

Thanks a lot Helen. Greetings from lake Garda.Stefano e Nicola

Buon pomeriggio Alessia e grazie per il vostro giudizio che è molto importante per noi. Abbiamo deciso di togliere i cuscini extra dall'armadio per motivi di igiene ma li abbiamo sempre disponibili. La prossima volta chiedeteli pure e ve li forniremo subito. Ci sono sia quelli bassi a saponetta che quelli più alti.Grazie per essere stati nostri ospiti, speriamo di rivederci ancora.Un caro saluto.Stefano e Nicola

Buongiorno Manfred e grazie per il suo giudizio che è molto importante per noi. Siamo contenti che il soggiorno sia stato di suo gradimento e speriamo di rivederci ancora qui a The Lighthouse Rooms.Un caro salutoStefano e Nicola

Buongiorno Mats, thanks for your review. Hope to see you again. Greetings from Lake Garda. Stefano e Nicola

Bonjour Angelo et merci beaucoup pour la belle reension. Ce fut un plaisir de vous rencontrer et nous espérons vous revoir à l'avenir. Salutations de Stefano et Nicola

Buongiorno Antonio e grazie per la recensione. E' stato un piacere aver fatto la vostra conoscenza. Un caro saluto a tutti voi dal lago di Garda. Stefano e Nicola

Buongiorno Robert and thanks for your nice review. We are glad that you had a nice stay here with us. Greetings from lake Garda. Stefano e Nicola

Grazie mille Fabio per la recensione. Siete una bellissima famiglia; speriamo di rivederci. Un caro saluto Stefano e Nicola

Buongiorno Heidi. Thank you so much for your review. It was a pleasure meeting you. Kind regards Stefano e Nicola

Buongiorno Beatrice, vielen vielen dank fuer Ihre Bewertung. Es ist immer eine Freude, Sie zu begrüßen und zu bewirten. viele grüsse von stefano und nicola

Buongiorno und vielen dank fuer Ihre Bewertung. Ihre Meinung ist uns sehr wichtig. arrivederci.

Buongiorno dear Guest, thanks for your review. However there are some aspects that need to be clarified because what you write may not help future guests. We have cribs but you never asked for one, even in the emails you sent me before arrival you did not mention the need to have a cot. So it was enough to ask for it. Ours is a small family-run guest house and we have no kitchen where I assume you wanted to wash the bottles. That's why you were told to use the bathroom sink. I don't understand this problem. Maybe we could go to the restaurant below and the bottles could be sterilized using the steam from the coffee machine. So it was enough to ask. Smoking is prohibited in our guest house so I find it quite strange that there was a smell of smoke. If the wifi didn't work just ask for help and we would have fixed it. The other guests who were here didn't complain about this: maybe you entered the password incorrectly? We will never know because you didn't ask us. The air conditioning wasn't on yet. The heating was still on and we used it until May 25 because it was still strangely cool in the evening. The air conditioning is on and working from today 1st of June. Inside the rooms there is a minibar not a fridge. Even here, however, there are two solutions: either empty the minibar of our drinks so as to let it work for your drinks only or ask us that we have a real fridge in the office, available to guests. As mentioned above, ours is a small family-run guest house and not a luxury hotel. There are luxurious hotels nearby, at very different rates. All of this is not written to create controversy but to be clear with prospective future guests who read the reviews before booking. As you rightly wrote, we are in a strategic position for amusement parks, we have parking and our rooms are simple but very clean and we work with the heart. We wish you all the best and we thank you again to have been our Guest. Kind regards

Grazie per la bella recensione. È stato un piacere conoscervi. Speriamo di rivederci presto. Un caro saluto.

Buongiorno Stephan. Vielen dank fuer Ihre Bewertung. Freut uns, Ihnen kennenzulernen. Wir hoffen Sie wieder zu sehen. Ciao

Grazie mille.

Buongiorno e grazie per la recensione. La vostra opinione è molto importante per noi e siamo contenti che vi siate trovati bene qui a The Lighthouse Rooms. Ci vediamo presto allora :-) Cordiali saluti. Stefano e Nicola

Buongiorno gentile Ospite e grazie per la bellissima recensione. La sua opinione è molto importante per noi. Siamo contenti che si sia trovato bene qui da noi. Speriamo di rivederci presto. Un caro saluto.

Buongiorno dear Audrey and many thanks for your nice review. All the best for you, hope to see you again here by The Lighthouse Rooms. Ciao.

Buongiorno dear Guest and many thanks for your kind and nice review. It was a pleasure knowing you all and we wish to welcome you again here by The Lighthouse Rooms. We wish all the best for your nice family. Take care. Ciao.

Hello and many many thanks for your nice review. We hope to see you again. All the best for you. ciao

Buongiorno und vielen dank fuer Ihre Bewertung. Das Frühstücksbuffet wird im nahe gelegenen Bistrò du Port serviert. Der Weg ist 50 Meter

Buongiorno Harry and thanks for your review. During the last days the temperature were very high, we reached 39°C. It's not an excuse but probabilly it was not possible for our air conditioning system to work better than it had do it. In the bathroom we don't have air conditioning but only in the bedroom. It was a pleasure knowing you and we hope to see you again. Arrivederci.

Buongiorno und vielen dank fuer Ihre Bewertung. Bis naechste mal :-) Ciao

Thanks for your review. Kind regards

Buongiorno Mr. Thomas and thanks for your kind review. Arrivederci.

Hello and thanks for your nice review. It was a pleasure knowing you. Arrivederci

Grazie mille per la bellissima recensione. La pulizia è importantissima per noi. Speriamo di poterci rivedere presto allora. Tanti cari saluti.

Buongiorno Karl Johan and thanks for your kind review.

Hello, thanks for your review. Ciao.

Buongiorno Fabio e famiglia. Grazie per la bellissima recensione, è stato un vero piacere conoscervi e speriamo di rivedervi presto. Magari quando aprono i parchi divertimento. Tanti saluti.

Buongiorno e grazie per la vostra bellissima recensione. Siamo contenti che vi siate trovati da noi. Speriamo di rivedervi presto. Un caro saluto.

Hallo Marko und vielen vielen dank fuer Ihre Bewertung. Bis naechste mal. Arrivederci :-)

Buongiorno Luca e grazie tantissime per la sua valutazione. Speriamo di rivederci presto.

Buongiorno and thanks a lot for your kind review. Hoping to meet you again, we wish you all the best. Arrivederci :-)

Buongiorno Stefano e grazie per la bella recensione. Speriamo di poterla accogliere ancora qui a The Lighthouse Rooms. Arrivederci.

Buongiorno und vielen vielen dank fuer Ihre Bewertung. Es war uns eine Freude, Sie kennenzulernen. Arrivederci.

Buongiorno signor Franco e grazie per la recensione. Sulla nostra pagina di Expedia, all'interno della voce "informazioni sull'affittacamere" c'è scritto: "Istruzioni speciali per l'arrivo: La reception è aperta tutti i giorni dalle ore 8:00 alle ore 20:00. Se prevedi di arrivare dopo le ore 20:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. I seguenti costi e depositi vengono addebitati dalla struttura all'utilizzo del servizio, all'arrivo o alla partenza: Costo per check-in posticipato: EUR 20 per check-in dalle ore 20:00 alle ore 22:00". Direi quindi che è chiaramente indicato il fatto del supplemento per il "late check in". Bastava leggere prima di prenotare. La colazione al buffet viene servita nell'adiacente Bistro' du port dalle 8:00 alle 10:00. Sul buffet abbiamo pane bianco e integrale in cassetta, pane fresco bianco e nero, pane di segale, marmellatine, miele, nutella, biscotti, brioche e plum cake confezionati, formaggio, prosciutto e salame affettati, burro, formaggini, pomodorini, cetrioli, mozzarelline, 3 tipi di succhi di frutta, acqua fresca, frutta fresca, macedonia di frutta fresca, jogurth normali e jogurth da bere, latte freddo, latte di soia. Dalla macchina del caffè del bar poi serviamo caffè espresso, cappuccino, the, cioccolata. Poi, ogni tanto, come scrive lei, mettiamo anche i mini croissant. Accettiamo tutte le critiche perché ci servono per migliorare il nostro servizio ma non accettiamo critiche non veritiere e che danno informazioni sbagliate.

Buongiorno and thanks for your review.

Dear Mrs. Tali, thanks for your review. You reserved a family room of 26 sqm with a double bed and a bunk bed. We don't have an elevator. Could you please tell us where did you see that The Lighthouse Rooms has an elevator? How can you write that this is not a place for families? We are just in front of the Movieland and the Caneva waterpark, 2,5 Km far from Gardaland, 10 minutes walk from the beach. Why don't you just admit that you made a wrong reservation because you wanted a 5stars service paying only 27,00 euro per person? You call us 1 day earlier your arrival asking us to amend the reservation from 3 nights to only 1 night. We advised you that there was a penality to pay (1 night more) because you cancelled after the terms of our cancellation policy. One hour after your arrival you started to complain about the air conditioning..... you got the biggest room of our Guest House but you were not happy. Even if we could not do it, we refound you the 3 nights reserved, keeping only the first night of stay (euro 106,00 for 4 person). We think we do not deserve such a low rating from you. If the Guest could also have a rating, what rating do you think you deserve?

Hello dear Guest and thanks for your nice review. The reception is open daily from 8:00 to 20:00. If there is noone, you may apply to the nearby Bistrò, where we serve the breakfast :-) We had some really hot days (37°!!!) and, even if our air conditioning was working really hard, it was not possible to reach 20° inside the room. We are doing our best to satisfy all our guests. Thanks again. Ciao

Buongiorno Francesco e grazie per la sua bellissima recensione. E' stato un piacere accoglierla e speriamo di poterci rivedere presto. Arrivederci.

Grazie mille, è stato un piacere conoscervi e speriamo di rivederci ancora.

Grazie mille Jose e famiglia. E' stato un piacere avervi come ospiti. Hasta la vista :-)

Buongiorno Beatrice und vielen dank fuer Ihre Bewertung. Wir freuen uns, sie getroffen zu haben. Bis bald.

Buongiorno Mr. Gunther and thanks for your review. It was a pleasure meeting you and we hope to see you again. Regarding the WIFI we have recently change it to a fibra connection (very fast). We are in VIA LAZISE 5 - PACENGO DI LAZISE (VR). Just in front of the Movieland Park and Canevaworld. ciao e grazie