obligado

hello we are sorry you did not like your stay in our hotel . We do not understand your review. our reception open from 7.30 to 22.00. our working hour , was describe on the website , as well as in your room , and our reception, and during your check in we inform you that if you have to leave earlier you must check out the night before . we remind you this the day before you leave, after breakfast. You did not come to check out the evening and leave the hotel the morning without paying your bill. No Money was left in the room on this morning. regarding your waiting time for dinner. we only cook fresh food in our restaurant. nothing is frozen or process food. 15 min is a reasonable time to wait for a cooker to prepare a fresh meal . We had to notify the authority. regards

thanks for your feedback.You told us, the day of check in, that you make a mistake and wanted a more luxurious hotel,. We offer you to resell the room for you, as you did not want to stay, and leave. we did it, but you did not contact us back. how can you say our place worst nothing without even staying in it? is it only to hurt us? why to try to punish us for your mistake, as we are not " fancy enough", your word, for you?

We do not understand your review , as you did not show up to the hotel for check in?

hello we are sorry that you did not like Koh Phangan. the hotel is at 970 m from the main city , 7 min walking or 2 min taxi. note that the full island count 3 to 6000 local people according to season. Thongsala, the main village of the island, you are referring, is the Thai part , not the main touristic evening playground. we would recommend you to go to haad rin evening time for this. it is fill with bar, and dance floor until the morning. it is know worldwide for it's full moon party. Thongsala , like most of Thai city in Thailand, close it s bar or restaurant quiet early as 9.30 - 10.30.