Comodidades da propriedade

Avaliações de Courtyard by Marriott Junction City

3 out of 5
Courtyard by Marriott Junction City
310 Hammons Dr, Junction City, KS

Avaliações

8,6

Excelente

Nota 10 - Excelente. 590 de 1005 avaliações" "
Nota 8 - Boa. 238 de 1005 avaliações" "
Nota 6 - Ok. 95 de 1005 avaliações" "
Nota 4 - Insatisfatória. 50 de 1005 avaliações" "
Nota 2 - Terrível. 32 de 1005 avaliações" "

8,8/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Tina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All have it!!
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

Bryant

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service and attention to detail. I appreciated the facility’s efforts to be resourceful and prevent waste.
Hospedou-se por 3 diárias em mai. de 2024

2/10 - Terrível

Floyd

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Terrible service, over priced, horrible smell, combatant front desk person.
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 1 de mai. de 2024
Dear Floyd, I apologize for your dissatisfaction with our services and for not meeting your expectations in terms of value. We appreciate your feedback, as it helps us to make improvements for future guests. Thank you for taking the time to share your review with us. Sincerely, Chris Downs, GM

10/10 - Excelente

michael, kansas city

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice all around. The staff were exellent, the location was ideal and the price was right.
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 29 de abr. de 2024
Dear michael, Thank you for taking the time to share your feedback. I’m pleased to hear our excellent staff, ideal location, and price point made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Chris Downs, GM

6/10 - Ok

Sherry

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Room was dirty. Looked like it hadn’t been cleaned in awhile.
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 30 de abr. de 2024
Dear Sherry, I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area. Sincerely, Chris Downs, GM

10/10 - Excelente

Michel

Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Harold

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 30 de abr. de 2024
Dear Harold, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again. Best, Chris Downs, GM

10/10 - Excelente

Priscilla

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There was no access to the fire pit area as a group of people were using it the whole time.
Hospedou-se por 1 diária em mar. de 2024
Resposta de GM em 12 de abr. de 2024
Dear Priscilla, Thanks for letting us know you enjoyed your visit overall. We appreciate your patronage! Best, Chris Downs, GM

10/10 - Excelente

Jennifer

Hospedou-se por 1 diária em mar. de 2024
Resposta de GM em 30 de abr. de 2024
Dear Jennifer, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Chris Downs, GM

10/10 - Excelente

Rachel

Pontos positivos: Limpeza e condições e instalações da propriedade
I liked the location and cleanliness of the property.
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 10 de abr. de 2024
Dear Rachel, Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that our location and overall cleanliness were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. We look forward to welcoming you back in the future. Best, Chris Downs, GM

2/10 - Terrível

Richard

Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 9 de abr. de 2024
Dear Richard, Thank you for choosing our services. We are sorry to hear that your visit did not meet your expectations. Your feedback is valuable to us, and we hope to provide you with a better experience in the future. Sincerely, Chris Downs, GM

10/10 - Excelente

sheldon m

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Lisa

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
A nice place to stay!
Hospedou-se por 1 diária em mar. de 2024
Resposta de GM em 17 de mar. de 2024
Dear Lisa, Thank you for taking the time to share your positive review. We are delighted you enjoyed your stay! On behalf of the entire team, thank you for choosing us, and please visit again soon. Best, Chris Downs GM

10/10 - Excelente

Jim

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mar. de 2024
Resposta de GM em 26 de mar. de 2024
Dear Jim, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Chris Downs, GM

10/10 - Excelente

Linnette

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very friendly and helpful.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de GM em 9 de mar. de 2024
Dear Linnette, Thank you for your recognition of our exceptional service! We appreciate your taking the time to provide your valuable feedback and look forward to your return. Best, Chris Downs GM

10/10 - Excelente

Luis

Hospedou-se por 2 diárias em mar. de 2024
Resposta de GM em 26 de mar. de 2024
Dear Luis, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Chris Downs, GM

10/10 - Excelente

Misty

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were traveling west with a large stock trailer. Found this hotel to have ample parking due to location! Bed was comfortable! Pet friendly for $50.00 extra Breakfast was as not included. Front desk young gal was very friendly, knowledgeable and accommodating.
Hospedou-se por 1 diária em fev. de 2024
Resposta de GM em 6 de fev. de 2024
Dear Misty, We appreciate hearing from you and value your positive feedback. It is heartening to know that you enjoyed your stay, as we put in a lot of effort to ensure a pleasant experience for our guests. Your comments are always welcome, and we are grateful to have been a part of your trip! Best, Chris Downs GM

10/10 - Excelente

Stacey

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em jan. de 2024
Resposta de GM em 28 de fev. de 2024
Dear Stacey, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Chris Downs GM

10/10 - Excelente

angelita

Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

ANDRE

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de GM em 23 de jan. de 2024
Dear ANDRE, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Chris Downs General Manager

10/10 - Excelente

Ronald

Pontos positivos: Limpeza
Hospedou-se por 1 diária em jan. de 2024
Resposta de GM em 23 de jan. de 2024
Dear Ronald, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Chris Downs General Manager

10/10 - Excelente

Nicholas

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de GM em 23 de jan. de 2024
Dear Nicholas, Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best, Chris Downs General Manager

10/10 - Excelente

christine

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em jan. de 2024
Resposta de GM em 23 de jan. de 2024
Dear christine, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best, Chris Downs General Manager

10/10 - Excelente

Lashandra

Hospedou-se por 1 diária em jan. de 2024
Resposta de GM em 23 de jan. de 2024
Dear Lashandra, Thank you so much for your 10 out of 10 review! We appreciate you taking the time to share your kind review with other travelers and us. Thank you for choosing our hotel when in our area and we look forward to having you back again soon! Best, Chris Downs General Manager

10/10 - Excelente

Natalie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked everything except breakfast should’ve been complementary.
Hospedou-se por 1 diária em jan. de 2024
Resposta de GM em 13 de jan. de 2024
Dear Natalie, Thank you for taking the time to leave us a review! We love to hear that our guests are happy with their experience! It was a pleasure to host you; we hope to welcome you again soon.Best,Chris DownsGeneral Manager

10/10 - Excelente

Ricardo

Hospedou-se por 2 diárias em jan. de 2024
Resposta de GM em 10 de jan. de 2024
Dear Ricardo,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Chris DownsGeneral Manager

10/10 - Excelente

Melissa

Viagem com a família
Pontos positivos: Limpeza e comodidades
Nice stay
Resposta de GM em 10 de fev. de 2024
Dear Melissa, Thank you for taking the time to leave us a review! We love to hear that our guests are happy with their experience! It was a pleasure to host you; we hope to welcome you again soon. Best, Chris Downs GM

10/10 - Excelente

Kimberlee

Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Roderick

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 10 de jan. de 2024
Dear Roderick,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Chris DownsGeneral Manager

10/10 - Excelente

Mot

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is likely the nicest hotel in Junction City. The location is central and close to Fort Riley. The staff is friendly everything is clean and fresh and the building feels recently renovated 5 out 5 highly recommend.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 9 de jan. de 2024
Dear Mot,WOW! Thank you so much for taking the time to share your generous feedback with us! We are so thrilled to hear that you enjoyed your stay and that you would highly recommend our property. Thank you for acknowledging the level of service provided and it is wonderful that our accommodations met your needs. We look forward to welcoming you back again for memorable moments.Best,Chris DownsGeneral Manager

10/10 - Excelente

Jason

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 10 de jan. de 2024
Dear Jason,It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us.Best,Chris DownsGeneral Manager

10/10 - Excelente

Stella

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

DENNIS

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Desiree

Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 28 de dez. de 2023
Dear Desiree,We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon.Best,Chris DownsGeneral Manager

6/10 - Ok

Claudia

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 28 de dez. de 2023
Dear Claudia,Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Best,Chris DownsGeneral Manager

10/10 - Excelente

Jon

Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 28 de dez. de 2023
Dear Jon,It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us.Best,Chris DownsGeneral Manager

10/10 - Excelente

Carol Ann

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 28 de dez. de 2023
Dear Carol Ann,It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.Best,Chris DownsGeneral Manager

8/10 - Boa

Francisco

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Walmart and restaurants are nearby.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 21 de dez. de 2023
Dear Francisco,It is wonderful to hear that you enjoyed your stay and our convenient location. Thank you for staying with us and leaving us feedback. Please visit us again soon!Best,Chris DownsGeneral Manager

10/10 - Excelente

Jessica, venice

Hospedou-se por 3 diárias em dez. de 2023
Resposta de GM em 21 de dez. de 2023
Dear Jessica,It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.Best,Chris DownsGeneral Manager

6/10 - Ok

Ronald, Centerville

Hospedou-se por 3 diárias em dez. de 2023
Resposta de GM em 28 de fev. de 2024
Dear Ronald, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Chris Downs GM

2/10 - Terrível

Charlene

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de GM em 10 de dez. de 2023
Dear Charlene,Thank you for choosing to stay with us. We sincerely apologize if your visit did not meet our high expectations. We appreciate your patronage and hope to have the opportunity to deliver an exceptional experience in the future.Sincerely,Chris DownsGeneral Manager

10/10 - Excelente

ruby

Hospedou-se por 4 diárias em dez. de 2023
Resposta de GM em 21 de dez. de 2023
Dear ruby,We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us.Best,Chris DownsGeneral Manager

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Mold, rude, dirty
Check in was poor. We paid for breakfast during our booking. We were originally told we had to pay for breakfast. I pulled up my reservation that clearly stated how many ppl were included and “free breakfast” for 2 nights. Even though I showed this, I was given a voucher for 2 meals. I had to explain that I had kids (who were included in the booking) and was told that the free breakfast only accommodates 2 for 1 night. The two ppl working at the front desk were very rude about the whole issue. The lady did eventually just give us vouchers but did not do so in a nice way. I was given a phone number to management (?) to question the breakfast issue. I did call it later on and was told the front desk lady was wrong and we should have been provided vouchers for everyone in the booking. The pool was also closed. We paid more to stay at this hotel for the pool. I asked if we could get some reimbursement due to not having the pool. I was told “the pool is an amenity, it’s not guaranteed so we don’t provide any money back.” I did ask if we could cancel and get a refund to go elsewhere and was told no. Upon getting into the room, it was NASTY. The pull out was broken and so gross. We had to use an air mattress instead. There was mold on the walls in the bathroom and the carpet looked like it wasn’t vacuumed or cleaned in months. There was also splattered toothpaste on the walls/mirror of the bathroom. Clearly not disinfected properly.
Was completely around the full room
Mold in bathroom
Mold in bathroom
Mold in bathroom
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de GM em 29 de nov. de 2023
Dear Anonymous,Offering clean rooms is undoubtedly one of our standards, however, so is providing exceptionally friendly service. I sincerely apologize that we fell short of achieving both of these expectations. Your feedback is appreciated, as we will use it to foster improvement in our goal of providing the best hotel experience in our area. Thank you for staying with us, and please come back soon for an improved visit.Sincerely,Chris DownsGeneral Manager

10/10 - Excelente

Steve

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 29 de nov. de 2023
Dear Steve,Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon.Best,Chris DownsGeneral Manager

10/10 - Excelente

Grady

Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 21 de dez. de 2023
Dear Grady,Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best,Chris DownsGeneral Manager

6/10 - Ok

Lloyd

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beds we're uncomfortable, the pillows were bad no amenities in bathrooms and a screw-up on my credit card
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 28 de nov. de 2023
Dear Lloyd,We are sorry that you found our beds and pillows uncomfortable and for the lack of toiletries; please forgive us. We are always at your service to address any billing concerns you have by contacting us directly. We appreciate you choosing our hotel and hope to host you again for a more pleasurable experience and a WOW impression.Sincerely,Chris DownsGeneral Manager

6/10 - Ok

Rosemarie

Viagem a dois
Pontos positivos: Serviço e funcionários
Staff helpful and friendly
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 28 de nov. de 2023
Dear Rosemarie,We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return.Best,Chris DownsGeneral Manager

10/10 - Excelente

Jessica

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super friendly staff even late evening as we checked in.
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 28 de nov. de 2023
Dear Jessica,We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back.Best,Chris DownsGeneral Manager

10/10 - Excelente

Robert

Fast check in, excellent parking, comfy bed, the Keurig coffee maker. Everything was good, nothing negative.
Hospedou-se por 1 diária em nov. de 2023
Resposta de GM em 20 de nov. de 2023
Dear Robert,Nothing but positives during your recent stay at Courtyard by Marriott Junction City? Fantastic! We can't thank you enough for your patronage and kind review. Your excellent recommendation lets our staff and other travelers know that guests can count on a great stay here. Please come back soon!Best,Chris DownsGeneral Manager