Opposite Int'l Arrivals Hall, O.R. Tambo International Airport, Kempton Park, Gauteng
Avaliações
9,4
Extraordinária
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 703 de 907 avaliações" "
10 - Excelente
703
Nota 8 - Boa. 145 de 907 avaliações" "
8 - Boa
145
Nota 6 - Ok. 35 de 907 avaliações" "
6 - Ok
35
Nota 4 - Insatisfatória. 17 de 907 avaliações" "
4 - Insatisfatória
17
Nota 2 - Terrível. 7 de 907 avaliações" "
2 - Terrível
7
9,6/10
Limpeza
9,4/10
Serviço e funcionários
9,4/10
Comodidades
9,4/10
Condições e instalações da propriedade
9,2/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Paulo
7 de nov. de 2023
Paulo
Hospedou-se por 1 diária em nov. de 2023
Resposta de BeautyL em 8 de nov. de 2023
Dear Paulo,Thank for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 10 out of 10.We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences.We look forward to welcoming you back in the near future again.Kind regards.Beauty Lebelo. Guest Relations Manager.
10/10 - Excelente
Roberta
Viagem com a família
8 de fev. de 2020
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Roberta
Hospedou-se por 1 diária em fev. de 2020
Resposta de BeautyL em 10 de fev. de 2020
Good Day Valued Guest.
Thank you for taking the time to post your recent stay with us. I am pleased to read that you enjoyed your stay with us at the InterContinental OR Tambo.
It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.
As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one
I look forward to welcoming you back to the hotel in the not too distant future.
Kind Regards
Beauty Lebelo
Guest Relations Manager
10/10 - Excelente
Kyung
14 de mai. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pit Stop
Kyung
Hospedou-se por 1 diária em mai. de 2019
Resposta de BeautyL em 16 de mai. de 2019
Dear Valued Guest.
Thank you for rating us 10/10 on Expedia.Com.
We look forward to welcoming you back in the not to distant future.
Regards
Beauty Lebelo
Guest Relations Manager.
10/10 - Excelente
Viajante verificado
22 de jun. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 1 diária em jun. de 2018
Resposta de Sonia Carreira em 2 de jul. de 2018
Dear ANTONIO C A N
Thank you for the review on hotels.com.
Regards
Sonia Carreira
Guest Relations Manager
8/10 - Boa
Viajante verificado
24 de jan. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
bom e prático
fica a 10 metros do aeroporto. café da manhã muito fraco
Viajante verificado
Hospedou-se por 1 diária em jan. de 2018
Resposta de Sonia Carreira em 30 de jan. de 2018
Dear Traveller
Thank you for your most recent post of which I am delighted to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
10/10 - Excelente
Patricia, Brasil
8 de jan. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel próximo ao aeroporto
O hotel é muito bom e o quarto bem confortável. O restaurante que jantamos também foi muito bom, pois não tem muita coisa próxima. Indico para quem precisa pernoitar por conexão ou por ter um voo muito cedo, mas é longe da cidade de JNB.
Patricia
Hospedou-se por 1 diária em dez.. de 2017
Resposta de Sonia Carreira em 9 de jan. de 2018
Dear Patricia
Thank you for your most recent post of which I am delighted to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
8/10 - Boa
Juni, Brasil
26 de dez. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel agradável muito próximo do aeroporto
Já é a segunda vez que fico neste hotel. Por ser muito próximo do aeroporto fico sempre 11 horas. Quarto muito confortável. Restaurante com bom atendimento.
Juni
Hospedou-se por 1 diária em dez.. de 2017
Resposta de Sonia Carreira em 10 de jan. de 2018
Dear Juni
Thank you for your most recent post of which I am delighted to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
8/10 - Boa
Jorge
26 de out. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom hotel de passagem
Hotel bom como ponto de passagem por Joanesburgo
Jorge
Hospedou-se por 1 diária em out. de 2017
10/10 - Excelente
Viajante verificado
15 de jul. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Um chá no safari.
Excelente como é de costume na rede Intercontinental.
Viajante verificado
Hospedou-se por 1 diária em jul. de 2017
10/10 - Excelente
Catarina, São Paulo
23 de jun. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótima estadia e excelentes acomodações
Adorei ficar nesse hotel. Toda experiência lá dentro foi muito confortável. Desde o atendimento, até o fato de estar próximo do aeroporto.
Catarina
Hospedou-se por 1 diária em nov. de 2016
Resposta de Sonia Carreira em 26 de jun. de 2017
Dear Catarina
Thank you for taking the time to post your recent stay with us on expedia.com. I am delighted to read that you enjoyed your stay in our newly refurbished rooms that have full amenity offering in the rooms. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
8/10 - Boa
Camila, Sao Paulo
14 de jun. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Otimo hotel
Precisamos dormir uma noite por conta de uma conexao e essa com certeza foi a melhor opcao! Fev 2017
Camila
Hospedou-se por 1 diária em fev. de 2017
Resposta de Sonia Carreira em 19 de jun. de 2017
Dear Camila
Thank you for taking the time to post your recent stay with us on expedia.com. I am pleased to read that you enjoyed your stay with us at the InterContinental OR Tambo. Thank you once again for your feedback and for recommending my hotel. I do hope that we can give you the warm welcome once again in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
10/10 - Excelente
sergio
3 de jun. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Praticamente dentro do aeroporto
Localização excelente, ótima comida e quarto bem limpo . Único senão foi vazamento no banheiro
sergio
Hospedou-se por 1 diária em mai. de 2017
Resposta de Sonia em 11 de jun. de 2017
Dear Sergio
Thank you for taking the time to post your recent stay with us on TripAdvisor. I am delighted to read that you enjoyed your stay in our newly refurbished rooms that have full amenity offering in the rooms. I do apologise for the leaking tap – please no that this is not a standard at my establishment and we take room maintenance as a high priority. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future.
Kind Regards
Sonia Carreira
Guest Relations Manager
10/10 - Excelente
Luiz Antonio, São Paulo
30 de abr. de 2017
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Localização excelente
Recepção excelente. Serviço no restaurante deixa um pouco a desejar.
Luiz Antonio
Resposta de Sonia Carreira em 9 de mai. de 2017
Dear Luiz Antonio
Thank you for your most recent post on expedia.com of which I am pleased to hear that you enjoyed your stay with us. I sincerely apologise for the lack of service that you received from our Quills Restaurant. I look forward to welcoming you back to the hotel in the not too distant future.
Kind regards
Sonia Carreira,
Guest Relations Manager
10/10 - Excelente
Alexandre
17 de nov. de 2016
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfeito para uma conexão
Rapida estadia durante uma conexão.
Alexandre
Resposta de General Manager em 24 de nov. de 2016
Dear Traveller
Thank you for your most recent post on hotels.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future.
Kind regards
Sonia Carreira,
Guest Relations Manager
8/10 - Boa
FERNANDO
12 de nov. de 2016
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fica no aeroporto
Ótima !! Pode ir a pé para o aeroporto
FERNANDO
Resposta de General Manager em 24 de nov. de 2016
Dear A Traveller
Thank you for your most recent post on hotels.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future.
Kind regards
Sonia Carreira,
Guest Relations Manager
10/10 - Excelente
Maria, São Paulo
15 de nov. de 2015
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Surpresa agradável. Boa localização, próximo ao terminal, o Intercontinental Johannesburg dispõe de bom restaurante, piscina aquecida e serviços variados.
Maria
Resposta de Vera em 16 de jan. de 2016
Dear Maria
Thank you for staying with us on your recent visit to South Africa and for your review.
We do value your feedback on our services and facilities standards and I hope to welcome you back in the near future.
Kind Regards
Vera Jackson
Guest Relations Manager
8/10 - Boa
João, Lisboa
3 de nov. de 2015
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel de aeroporto
Hotel confortável e, dada a sua proximidade com o aeroporto, ideal para quem faz uma escala nocturna em Joanesburgo.Pessoal atencioso e simpático e um restaurante bom.
João
Resposta de Vera em 16 de jan. de 2016
Dear João
Thank you for your recent stay with us and for posting a review. I am glad that you found our location and services convenient. We really do hope to welcome you back in the near future.
Best Regards
Vera Jackson
Guest Relations Manager
10/10 - Excelente
Romario
16 de set. de 2015
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best one night stay
Top one night hotel ever...congratulations
Romario
Resposta de Vera em 21 de nov. de 2015
Dear Romario
Thank you for your vote of confidence. We hope to welcome you back!
Best Regards
Guest Relations Manager
8/10 - Boa
Viajante verificado
16 de jan. de 2015
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Funcional
Escolhemos esse hotel, pois queriamos algo perto do aeroporto para passar a ultima noite da nossa viagem. Funcinou perfeiamente. Os quartos eram confortaveis e o cafe da manha otimo.
Viajante verificado
10/10 - Excelente
Viajante verificado
30 de mai. de 2013
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Impressionante!!!!
Hotel top, quase dentro do Aeroporto .....serviço excelente. Mais que recomendado.
Viajante verificado
10/10 - Excelente
John
Viagem com a família
25 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent staff friendliness and help
John
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Elizabeth
Viagem a dois
24 de abr. de 2024
Easy, safe walk from airport. Well prepared food in the restaurant. Kind staff.
Elizabeth
Hospedou-se por 3 diárias em abr. de 2024
Resposta de BeautyL em 24 de abr. de 2024
Dear Elizabeth.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 - Excelente
Douglas
Viagem de negócios, Viagem a dois
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff
Douglas
Hospedou-se por 1 diária em abr. de 2024
Resposta de BeautyL em 16 de abr. de 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 - Excelente
Patricia
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice and convenient
Friendly employees and great breakfast
Patricia
Hospedou-se por 1 diária em abr. de 2024
Resposta de BeautyL em 15 de abr. de 2024
Dear Patricia.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 - Excelente
Engelina
7 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Engelina
Hospedou-se por 1 diária em mar. de 2024
Resposta de BeautyL em 9 de abr. de 2024
Dear Engelina.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 05 out of 05. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future again .Kind regards.Beauty Lebelo.Guest Relations Manager.
10/10 - Excelente
Ermilo, Laredo
Viagem em grupo
27 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Service excellent !!!
Ermilo
Hospedou-se por 1 diária em mar. de 2024
Resposta de BeautyL em 27 de mar. de 2024
Dear Ermilo.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 - Excelente
Adekemi
20 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Adekemi
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Elsabe van der Merwe em 23 de mar. de 2024
Dear Adekemi Thank you for taking the time to tell us about your experience at InterContinental Johannesburg OR Tambo Airport hotel and for rating us a wonderful 5 out of 5 rating.We look forward to welcoming you bac in the not too far distance.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 - Excelente
Yaw
24 de fev. de 2024
Yaw
Hospedou-se por 1 diária em fev. de 2024
Resposta de BeautyL em 26 de fev. de 2024
Dear Yaw.Thank for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.
10/10 - Excelente
judith, White Plains
19 de fev. de 2024
Pontos positivos: Condições e instalações da propriedade
Perfect location for catching a next day connecting flight. Food and staff first rate.
judith
Hospedou-se por 1 diária em fev. de 2024
Resposta de BeautyL em 19 de fev. de 2024
Dear Judith.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in Gauteng.Sincerely.Beauty Lebelo.Guest Relations Manager.
10/10 - Excelente
Joan, MISSISSAUGA
15 de fev. de 2024
Pontos positivos: Comodidades
Clean, all staff extremely professional and friendly. The rooms are spacious
Joan
Hospedou-se por 1 diária em fev. de 2024
Resposta de BeautyL em 15 de fev. de 2024
Dear Joan.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 - Excelente
Douglas
13 de fev. de 2024
Pontos positivos: Limpeza
Nosizi receptionist is outstanding
Douglas
Hospedou-se por 1 diária em fev. de 2024
Resposta de BeautyL em 15 de fev. de 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 - Excelente
Carol
2 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent stay. Surroundings outside not great
Carol
Hospedou-se por 1 diária em fev. de 2024
Resposta de BeautyL em 3 de fev. de 2024
Dear Carol.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards,.Beauty Lebelo.Guest Relations Manager.
10/10 - Excelente
Lyzette
2 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Wonderful experience
Lyzette
Hospedou-se por 1 diária em jan. de 2024
Resposta de BeautyL em 2 de fev. de 2024
Dear Lyzette.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager
10/10 - Excelente
Nicholas
25 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely.
Nicholas
Hospedou-se por 1 diária em jan. de 2024
Resposta de BeautyL em 29 de jan. de 2024
Dear Nicholas.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager
10/10 - Excelente
Robert
24 de jan. de 2024
Robert
Hospedou-se por 1 diária em jan. de 2024
Resposta de Elsabe van der Merwe em 23 de mar. de 2024
Dear RobertThank you for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo and thank you also for rating us a spectacular 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
4/10 - Insatisfatória
Haeseung
Viagem a dois
22 de jan. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
This is not the intercontinental facility that you would expect. But the staff was very professional and nice.
Haeseung
Hospedou-se por 1 diária em jan. de 2024
Resposta de BeautyL em 23 de jan. de 2024
Dear Haeseung.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in some of our facilities. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality.Beauty Lebelo.Guest Relations Manager.
8/10 - Boa
Nazrhana, Harare
21 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really convenient for an overnight stay super close to the airport you just walk there .
Nazrhana
Hospedou-se por 1 diária em jan. de 2024
Resposta de BeautyL em 22 de jan. de 2024
Dear Nazrhana.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 - Excelente
Lodewyk, Lenoir
20 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lodewyk
Hospedou-se por 1 diária em jan. de 2024
Resposta de BeautyL em 22 de jan. de 2024
Dear Lodewyk.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager
6/10 - Ok
Melia, Willow Springs
19 de jan. de 2024
Melia
Hospedou-se por 2 diárias em jan. de 2024
Resposta de BeautyL em 12 de fev. de 2024
Dear Melia.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 3/5 that we have received. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with us.Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.
4/10 - Insatisfatória
SWISS HOUSE
16 de jan. de 2024
SWISS HOUSE
Hospedou-se por 1 diária em jan. de 2024
Resposta de BeautyL em 18 de jan. de 2024
Dear Swiss House.Thank you for your recent stay with us. Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in most of our areas due to the score of 7/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing, and effortless stay with. Is there anything that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.
8/10 - Boa
Viajante verificado
15 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Convenient to the airport for a stopover between flights.
Viajante verificado
Hospedou-se por 1 diária em jan. de 2024
Resposta de BeautyL em 16 de jan. de 2024
Dear Valued Guest.Thank you for taking the time to post your recent stay with us. I am delighted to hear that you enjoyed your stay with us in our elegantly appointed rooms to that of our culinary offering in our Quills restaurant which is open 24 hours and our overall service which we strive to exceed at every opportunity. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I look forward to welcoming you back to InterContinental OR Tambo Hotel in the not too distant future.Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 - Excelente
Dr. Martina
11 de jan. de 2024
Dr. Martina
Hospedou-se por 1 diária em dez.. de 2023
Resposta de BeautyL em 1 de fev. de 2024
Dear Dr Martina.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.
8/10 - Boa
Peter
8 de jan. de 2024
Peter
Hospedou-se por 1 diária em jan. de 2024
Resposta de BeautyL em 10 de jan. de 2024
Dear Peter.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for fantastic score.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.
8/10 - Boa
Jacqueline, Wheaton
Viagem em grupo
6 de jan. de 2024
Pontos positivos: Comodidades e condições e instalações da propriedade
This hotel is on the airport property so it’s very convenient.
Jacqueline
Hospedou-se por 1 diária em out. de 2023
Resposta de BeautyL em 9 de jan. de 2024
Dear Jacqueline.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Hope it won't be too long before your next visit.Kind regards, Beauty Lebelo, Guest Relations Manager.
10/10 - Excelente
Gayle
2 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Stay
I have been staying here for years, as it is consistent in quality and service. Special mention to my server, Lidia, always goes above and beyond!
Gayle
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Elsabe van der Merwe em 8 de jan. de 2024
Dear Gayle, Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 10 out of 10 rating and for commending our staff, especially Lydia, for her outstanding service delivery.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 - Excelente
Lindie
1 de jan. de 2024
Wonderful!!
Lindie
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Elsabe van der Merwe em 8 de jan. de 2024
Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe
10/10 - Excelente
Viajante verificado
26 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Staff was so friendly and welcoming. Dinner was excellent. Great beginning to our holiday.
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Tshepo em 28 de dez. de 2023
Dear AnonymousThank you for taking the time to post your review and I am delighted to hear that you enjoyed dinner. I am wishing you a great trip ahead of your vacation. Kind regards, Tshepo PooFront Office Manager
6/10 - Ok
EVANGELOS
23 de dez. de 2023
EVANGELOS
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Elsabe van der Merwe em 29 de dez. de 2023
Dear EVANGELOS, Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo.I see that you rated us a low 6 out of 10 and would have loved more feedback with regards to areas that you feel that we need to improve.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 - Excelente
Christina
21 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Christina
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Tshepo em 28 de dez. de 2023
Dear Christina Thank you for your most recent post of which I am delighted to see 10 out of 10. I look forward to welcoming you back to the hotel in the not too distant future.Kind regards, Tshepo PooFront Office Manager
4/10 - Insatisfatória
PETER, Greenwood Village
21 de dez. de 2023
Pontos positivos: Limpeza e condições e instalações da propriedade
PETER
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Elsabe van der Merwe em 29 de dez. de 2023
Dear Peter,Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo.I notice that you scored us quite low at 2/5, and would have loved more feedback on how we could have improved your experience.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer