Fachada

Avaliações de OYO Townhouse Inn Jacksonville AR

3 out of 5
OYO Townhouse Inn Jacksonville AR
2110 John Harden Drive, Jacksonville, AR

Avaliações

6,2
Nota 10 - Excelente. 69 de 289 avaliações" "
Nota 8 - Boa. 54 de 289 avaliações" "
Nota 6 - Ok. 49 de 289 avaliações" "
Nota 4 - Insatisfatória. 43 de 289 avaliações" "
Nota 2 - Terrível. 74 de 289 avaliações" "

6,2/10

Limpeza

6,8/10

Serviço e funcionários

5,0/10

Comodidades

6,0/10

Condições e instalações da propriedade

5,8/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Cary

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel was dirty and rooms laminate flooring which is very loud. Bedding and even shower curtain had several cigarette burns.
Hospedou-se por 2 diárias em fev. de 2024

4/10 - Insatisfatória

Henry

Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

Zhariyae

Hospedou-se por 3 diárias em dez. de 2023

4/10 - Insatisfatória

Annie

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023

2/10 - Terrível

Jorge

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Marissa

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Decent quick stay
When checking in, night staff (woman) was super friendly and quick! Bed wasn’t the most comfortable and morning staff (older ethnic man) wasn’t very friendly at all. The room was NOT thoroughly cleaned AT ALL!! towels looked dirty and werent properly stocked. Used dirty socks from a perilous stay were found in the room. Shower was great and the hotel is good for a quick unexpected overnight stay.
Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place, great staff!
Hospedou-se por 1 diária em out. de 2023

4/10 - Insatisfatória

josiah

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2023

2/10 - Terrível

Jennifer

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place was horrible. It was dirty- stains on the walls, the floors, the beds. Mold on the ceilings. They'll deny it's mold. Tried at least changing rooms to find the same thing. I just ended up going to a different hotel. Not worth what they charged me. I will be seeking a refund.
Hospedou-se por 1 diária em out. de 2023

4/10 - Insatisfatória

MATTHEW

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Low price is enticing, but I wouldn’t recommend it
Very bad location, very poor facility. Parking lot was always full of homeless folks, some benign, others very mentally ill. Saw the police come several times over the two weeks I was there. My sheets were only changed once, in my last week there, with sheets and a comforter that were full of cigarette burns. Facility’s pictures were either doctored or taken in a very flattering light, because it was very gross and filthy. Signage from when it was a Motel 6 was still installed on parts of the building. Absolutely none of the entrances except the front entrance worked. A dog peed in the stairwell the first night I was there and the pee never got cleaned the entire time I was there. One night a random person I didn’t know was knocking on my door furiously for several minutes. Sometimes they forgot to replace the towels they took away. The staff always parked at the front entrance so there was never room for guests to load or unload their vehicles. Walls were paper thin; could hear other guests loudly talking on their phones and dogs barking virtually all night. Overall, a very unpleasant experience, but I guess at $36 a night, I really shouldn’t have been surprised. On a positive note, the staff was always exceptionally nice.
Hospedou-se por 14 diárias em out. de 2023

2/10 - Terrível

Cathy

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Nasty nasty nasty
I didn’t stay at all. My family and I literally walked in and walked out. It was supposed to be a non smoking hotel smoke fumes were everywhere. Holes were in the wall covered by Tape. Sheets and covers were soiled badly. Tub was nasty.
Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

Irene, El Paso

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Would I sleep here if I had a baby or a toddler? No. Was it fairly priced to accomodate my husband and I to crash one night to recover from driving all day during our road trip? Yes. Shower was very nice though.
Hospedou-se por 1 diária em set. de 2023
Resposta de Eva em 13 de out. de 2023
Hi, Irene! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva

6/10 - Ok

Canaa

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 20 diárias em set. de 2023
Resposta de Eva em 13 de out. de 2023
Hi, Canaa! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

2/10 - Terrível

Robert

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had to switch rooms as AC didn’t work , overall not clean at all
Resposta de Eva em 13 de out. de 2023
Hi, Robert! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

2/10 - Terrível

Christopher

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I didn't like my stay very dirty and getto
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Eva em 13 de out. de 2023
Hi, Christopher! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Filth!!
Well for starters I reserved a king bed and when I got there to check in one wasn't available so I ended up having to pay more for a room with 2 queen beds. Also the place was filthy. There were stains and holes all over the walls, tub was disgusting and floors were sticky. Bed and bedding were terrible. Would not recommend to my worst enemy.
Hospedou-se por 1 diária em set. de 2023
Resposta de Joey em 11 de set. de 2023
Sincere apologies! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

10/10 - Excelente

Diana

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
OYO Jacksonville AR
The room was GREAT people nice. Had wanted a room with to beds but that wasn't available.. Offered us a KING which worked out GREAT. Bathroom was large and easy to use I am in a wheelchair. Will definitely stay their again.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Eva em 11 de set. de 2023
Hi, Diana! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Eva

4/10 - Insatisfatória

Crystal

Viagem em grupo, Viagem a dois
Pontos negativos: Serviço e funcionários e comodidades
Made me pay extra $5 cash since i booked through expedia
Hospedou-se por 1 diária em ago. de 2023
Resposta de Joey em 11 de set. de 2023
Apologies for the inconvenience caused, Crystal! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

2/10 - Terrível

Keyana

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff is rude and of no help whatsoever! Couldn’t use key card to get back in room anytime we left smh.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Eva em 11 de set. de 2023
Sorry for the hassle you faced, Keyana! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Eva

2/10 - Terrível

Gabriel

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nothing like
Hospedou-se por 2 diárias em jul. de 2023

2/10 - Terrível

Lenny

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Eva em 11 de set. de 2023
Hi, Lenny! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Eva

2/10 - Terrível

Jordan

Pontos negativos: Limpeza e condições e instalações da propriedade
Resposta de Eva em 25 de jul. de 2023
Hi, Jordan! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

10/10 - Excelente

Danetta

Hospedou-se por 1 diária em jul. de 2023
Resposta de Eva em 25 de jul. de 2023
Glad to see that you have rated us super, Danetta! Hope to serve you soon with an even more happening stay. Regards, Eva

6/10 - Ok

Patricia

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Eva em 20 de jul. de 2023
Hi, Patricia! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

6/10 - Ok

Moniecea

It was nice
Hospedou-se por 1 diária em jul. de 2023
Resposta de Ammy em 15 de jul. de 2023
Hi, Moniecea! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 - Terrível

Brian

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Eva em 20 de jul. de 2023
Hi, Brian! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

4/10 - Insatisfatória

Belinda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
I do not recommend
The website showed a pool. There was no pool. There was no breakfast. The beds were hard. The pillows were small and flat. At least the room was clean. We were asked to leave at 8am.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Maria em 26 de jun. de 2023
Sorry for the inconvenience, Belinda! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Maria

2/10 - Terrível

michael

Hospedou-se por 1 diária em jun. de 2023
Resposta de Joey em 21 de jun. de 2023
Hi, Michael! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

2/10 - Terrível

Christa

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is the dirtiest hotel I have ever been too. We had to plunge our own toilet if that tells you anything. When WE couldn’t get it we were switched to a new room that was hot, floors were sticky and just felt horrible. With us checking in a midnight and the 5 hour drive we had, we were tired and ready for sleep so we stayed one night. On all reviews I do, I try my best to be honest and this is it.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Ava em 7 de jun. de 2023
Hi, Christa! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

10/10 - Excelente

Joshua

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em jun. de 2023
Resposta de Dewi em 21 de jun. de 2023
Hi, Joshua! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Dewi

2/10 - Terrível

Jim

Hospedou-se por 1 diária em jun. de 2023
Resposta de Barbara em 26 de jun. de 2023
Hello, Jim! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

10/10 - Excelente

gary

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Room was super clean bed very comfortable
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Ammy em 24 de mai. de 2023
Hi, Gary! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 - Excelente

Darryl

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2023

2/10 - Terrível

Allen

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Ava em 19 de abr. de 2023
Hi, Allen! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 - Terrível

Viajante verificado

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Won't stay there again
Hospedou-se por 1 diária em abr. de 2023
Resposta de Barbara em 12 de abr. de 2023
We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

8/10 - Boa

Shannon

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
The accommodating staff made up for the lack of cleanliness, for sure. We got a great deal and felt like we got what we paid for. We booked here in a pinch so we couldn’t complain much. The staff really did make our stay so much less stressful and helped solve our weird problems that came up.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Joey em 12 de abr. de 2023
Hi, Shannon! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

4/10 - Insatisfatória

Tiawanna

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The people were ok but the room was dirty and old.
Hospedou-se por 1 diária em fev. de 2023
Resposta de Barbara em 20 de fev. de 2023
Hi, Tiawanna! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

4/10 - Insatisfatória

Lisa

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Checked in and check right out dog doo foo on floor room smelled like dogs comfort dirty etc. Was not in toom for 1 minute!!!!!!unbelievable!!!!
Hospedou-se por 1 diária em fev. de 2023
Resposta de Ammy em 14 de fev. de 2023
Apologies for the problems you had faced, Lisa! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 - Ok

John

Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jan. de 2023
Resposta de Eva em 7 de fev. de 2023
Hi, John! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

4/10 - Insatisfatória

Jessica

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
The front desk lady was nice and checking in was easy. However, the floors in our room were dirty. There was a pile of dust and debris behind the bathroom door. The parking lot was littered with trash and had what appeared to be a used condom (did not go in for a close up). There were quite a few unsavory looking individuals going in and out of the motel. The police rolled through frequently patrolling, which usually indicates that this area is prone to illegal activities. There was no hot water in the morning when we were getting ready to leave. Check out was at 11am yet housekeeping was banging on the door 45 minutes beforehand. I would not recommend this place at all. You get what you pay for.
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Barbara em 9 de jan. de 2023
Hello, Jessica! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 - Terrível

Robert

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Most awful stay unless final option
This place is awful. The vent in the bathroom was disgusting. It had mold on the vent, the outlets were cracked and broken. The mini fridge was dinged and chipped. The bathroom had no toilet paper to which I called the front office and they asked me to come down and get it and their response was “I guess they just didn’t put any in there” you guess they didn’t just do their job??? Don’t stay here unless it’s a final resort
Hospedou-se por 1 diária em out. de 2022
Resposta de Ammy em 7 de nov. de 2022
Apologies for the problems you had faced, Robert! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 - Terrível

Michael

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2022
Resposta de Ammy em 4 de nov. de 2022
Hi, Michael! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah

4/10 - Insatisfatória

Stephanie

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
If you are looking to stay somewhere, don’t let it be here. The only good thing about it was the concierge who worked the afternoon. There are unsavory people obviously living there and a female does not feel safe.
Hospedou-se por 1 diária em out. de 2022
Resposta de Ammy em 7 de nov. de 2022
Hi, Stephanie! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim

4/10 - Insatisfatória

Michael

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The staff appear to have charged me twice, in different amounts, on the same night which is hopefully still being addressed for resolution. Two nights, another guest had dogs that began barking at 2am which did not appear to be handled effectively. On the last night there was a domestic altercation somewhere in the building at 5am that was not addressed at all. The room obviously had water damage with a section of the ceiling sagging and what appeared to be mold in another section. The dresser in the room was falling apart,the refrigerator made so much noise that it had to be unplugged, and the TV remote had no back on it for the batteries. The owner/manager did not appear to understand the complaints made and kept avoiding taking any responsibility.
Hospedou-se por 6 diárias em out. de 2022
Resposta de Ammy em 7 de nov. de 2022
Apologies for the problems you had faced, Michael! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

10/10 - Excelente

Amanda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2022
Resposta de Ammy em 4 de nov. de 2022
Thanks for the positive rating, Amanda! Hope to welcome you again soon. Regards, Noah

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza e serviço e funcionários
It was okay for price
Front desk didnt go by total price . she rounded up to highest dollar. Not a big deal but its sneaky. Room was okay but not the nicest. Was quiet but not the cleanest. Hair was in freezer and holes in walls.
Hospedou-se por 1 diária em out. de 2022
Resposta de Ava em 19 de out. de 2022
Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

10/10 - Excelente

Paul

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Can’t beat it for the price
Hospedou-se por 3 diárias em out. de 2022
Resposta de Ava em 19 de out. de 2022
Hey Paul! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

10/10 - Excelente

Sourikhan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great
Excellent love it . Very clean
Hospedou-se por 1 diária em set. de 2022
Resposta de Ammy em 3 de out. de 2022
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

8/10 - Boa

Rose

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It’s close to food and gas
I arrived to find my reservation had not arrived yet. Joe was very helpful in getting me in contact with you. However it took over an hour to get the reservation cleared. I was exhausted and your staff didn’t seem to care. Thankful that Joe put me in a ground floor room and allowed me to park in front of the office under cameras.
Hospedou-se por 1 diária em set. de 2022
Resposta de Ava em 19 de out. de 2022
Thanks for taking out your valuable time to rate us, Rose! We will work even harder to make your stay a memorable one :) Regards, Ava

6/10 - Ok

Faera

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Okay…
Hospedou-se por 1 diária em set. de 2022
Resposta de Terry em 26 de set. de 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry