Thank you again for such a positive review!!we hope to see you again

Thank up for your feedback!

Thank you for the feedback, will take note of the bathtub cleaning. I'm glad to see you enjoyed your stay with us and we look forward to your return.

I'm so happy to hear you enjoyed your stay with us. We do try to keep things clean and I'm glad the staff was friendly. We hope to host your next trip to MD Anderson

Thank you! Happy to see you enjoyed your stay with us, we look forward to your return.

Glad to see you enjoyed your stay!

Thank you for sharing your feedback.

Thank you! We look forward to your return.

Thank you, happy to see you enjoyed your stay.

Thank you for the feedback, we are scheduled for some upgraded this year. In the meantime I am glad to hear we are overcoming some of our product issues with our service. We hope you will stay with us again on your next visit to the Houston area.

Thank you for your feedback, we are always looking for ways to improve.

Thank you

Thank you for the feedback.

Happy to hear you enjoyed your stay, we look forward to your return.

Thank you! Happy to hear you enjoyed your stay with us.

Thank you! Glad to hear you enjoyed your stay.

Thank you! We look forward to your return

Happy to hear you enjoyed your stay!

Thank you!

Thank you!

My apologies for all the problems you encountered, I have shared this with the team in an effort to improve.

Thank you!

Thank you for the 5 star feedback, we look forward to your return!

Thank you! So glad you enjoyed your stay.

Thank you for the feedback.

Thank you for the feedback, I have addressed the issue with your icemaker so this is not a problem in the future. I'm glad the rest of your stay was pleasant.

Thank you for the feedback, so glad you enjoyed your stay.

Thank you for sharing your praise, I have passed this along to the front desk and housekeeping team. We look forward to your return.

Thank you for your kind words about Brandy, we have shared this with the entire team. We hope to see you on your next trip to the area.

Thank you for taking the time to leave feedback, we look forward to hosting your next trip in the Houston area.

Thank you for the feedback, we look forward to your return.

Thank you !

Thank you for your feedback!

Thank you, we look forward to your return!

Thank you

Thank you

Dear Jeniffer,Thank you for your kind words about your stay. We love knowing another guest left with a great experience. We look forward to seeing you again when your travel brings you back to the area.

Thank you for your review of your stay. We love knowing another guest left with a great stay.

Thank you for your great review. We look forward to seeing you again soon.

I appreciate your review of your stay. I understand your frustrations with the parking. We have joined the rest of the hotels in a 3-mile radius to the medical center in charging parking. We hope to see you again soon.

Dear Valued Guest,I want to thank you for writing a review of your stay. After reading your review I cannot apologize enough that it was not up to your expectations. As the new General Manager of the property, I ensure you this is not our service. I understand your frustration with the matter and am working with my maintenance team on what exactly happened. This will not happen again, and I hope you decide to stay with us in the future.

Dear Valued Guest,I want to thank you for choosing the Residence Inn West University. After reading your comments I want to ensure you everything is being addressed. I am the new General Manager of the property as of a few weeks ago and we are making changes every day to become the best in the entire state. We hope you give us another chance.

Thank you for staying with us. We are sorry to hear your stay was less than desirable. I have reviewed this incident with my front desk staff as a learning experience on how to improve. We strive to always provide a top-notch experience, however, there is always room for improvement. We hope you give us an opportunity to provide you with a better experience the next time you come to the area.

Thank you for bringing your concerns to our attention. These matters will be further reviewed by our management team as we strive to provide quality lodging accommodations and excellent customer service to all our guests.

Thank you so much for choosing our hotel for your stay. We are delighted that we exceeded your expectations and hope we get to welcome you back on your next visit soon!

Thank you for the score, we hope you had a lovely time staying with us!