When I got there the first night, they didn't have the room I reserved, so they gave me a different room, which was fine except that I had to transfer rooms the next day and that was a hassle. The water heater in the bathroom of the first room I stayed at didn't work. In the second room, the bathroom's layout was so weird... like when you're taking a dump, your face would be on the sink. The first room I stayed at looked like it wasn't cleaned before I checked in.