Dear Mr/Ms. Kotei,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.Best Regards,May De Ville Legend Team

Dear Yiling and all Hotels.com readers,We are disappointed to see your review as it is not an accurate reflection of our hotel. We do not believe that a guest has experienced such issues during their stay at our hotel, as we take great pride in the quality of our amenities and services.At our hotel, our guests are our top priority, and we take all feedback seriously. We believe that this review is fabricated and does not reflect the actual experience of an actual guest at our hotel. The main reason that this review was actually written because you need to check out early as your plan changed and we are unable to refund for 1 night as it was a very last minute amendment.We would like all our guests to have the best possible experience when staying with us. Therefore, we request you to remove this review as it is false, and we would like to request our genuine guests to provide feedback based on their personal experience.Thank you,Hotel Management

Dear Mr/Ms. Dwight Austen Debenport,We are flattered and truly elated to read this wonderful review. Thank you so much for taking the time to share your experiences at our hotel with others. It was our great luck to be the choice for your relaxation from the hustle and bustle of the city. And it is always such a joy to know that our passion for excellence service is being felt by our guests. We do our utmost best to ensure that each guest’s stay with us unique and special – this is through the simple personal and thoughtful gestures to meet your every needs. We are also glad that our team were able to assist you with every aspects of the stay.We appreciate your endorsement and hope we will have the opportunity to host you again in the future.Best Regards,May De Ville Legend Team

Dear Mr/Ms. Paula Mendizabal,Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.Best Regards,May De Ville Legend Team

Dear Hung,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

Dear Walter,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

Dear Samantha,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

Dear Daniel,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

Dear THIHONG,We are sorry to hear about your recent experience at our hotel. We take all guest feedback seriously and want to ensure that our guests have a comfortable and enjoyable stay.Please accept our sincere apologies for any inconvenience or discomfort caused during your stay. We would like to address your concerns and would appreciate the opportunity to discuss these with you further.If you could kindly reach out to our guest services team, we would be more than happy to investigate the issue and try our best to resolve it to your satisfaction.Thank you for bringing this to our attention.

Dear GlennWe are sorry to hear about your recent experience at our hotel. We take all guest feedback seriously and want to ensure that our guests have a comfortable and enjoyable stay.Please accept our sincere apologies for any inconvenience or discomfort caused during your stay. We would like to address your concerns and would appreciate the opportunity to discuss these with you further.If you could kindly reach out to our guest services team, we would be more than happy to investigate the issue and try our best to resolve it to your satisfaction.Thank you for bringing this to our attention.

Dear Mr/Ms. Neng,Thank you very much for your lovely and very kind review. I am delighted to know that our tour far exceeded your expectations. I would like to thank you also for your very kind comments. We are very much looking forward to your return and I will be delighted to continue to serve you with warmth and all the attention that you deserve. Best Regards,May De Ville Legend Team

Dear Mr. Luuk,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.Best Regards,May De Ville Legend Team

Dear Mr/Ms. Marvin,Thank you for taking the time to write this wonderful review of your recent experience. It fills me with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.Best Regards,May De Ville Legend Team

Dear Valued Guest,We are sorry to hear about your recent experience at our hotel. We take all guest feedback seriously and want to ensure that our guests have a comfortable and enjoyable stay.Please accept our sincere apologies for any inconvenience or discomfort caused during your stay. We would like to address your concerns and would appreciate the opportunity to discuss these with you further.If you could kindly reach out to our guest services team, we would be more than happy to investigate the issue and try our best to resolve it to your satisfaction.Thank you for bringing this to our attention.

Dear Mr/Ms. Malcolm,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.Best Regards,May De Ville Legend Team

Dear Mr/Ms. Midori,We thank you so much for sharing your experience with May De Ville Legend Hotel & Spa. We are delighted to hear that you have enjoyed the welcome from our staff, the location as well as the breakfast. Thank you very much for sharing your concern and and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,May De Ville Legend Team

Dear Mr. Tom,Thank you very much for your lovely and very kind review. I am delighted to know that our tour far exceeded your expectations. I would like to thank you also for your very kind comments. We are very much looking forward to your return and I will be delighted to continue to serve you with warmth and all the attention that you deserve. Best Regards,May De Ville Legend Team

Dear Mr. Terry,Thank you for taking the time to write this wonderful review of your recent experience. It fills me with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.Best Regards,May De Ville Legend Team

Dear Mr. Robert,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations. Best Regards,May De Ville Legend Team

Dear Mr. Dominik,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.Best Regards,May De Ville Legend Team