Terraço/pátio

Avaliações de Miramare Resort & Spa

4 out of 5
Miramare Resort & Spa
Gargadoros, Agios Nikolaos, Crete Island

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 59 de 179 avaliações" "
Nota 8 - Boa. 74 de 179 avaliações" "
Nota 6 - Ok. 28 de 179 avaliações" "
Nota 4 - Insatisfatória. 9 de 179 avaliações" "
Nota 2 - Terrível. 9 de 179 avaliações" "

8,0/10

Limpeza

8,0/10

Serviço e funcionários

8,2/10

Comodidades

7,6/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Stephane

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Un très bel emplacement avec une vue magnifique Par la piscine était froide
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Veronika Guest Relations em 26 de abr. de 2024
Dear Stephane, Let me start by saying how much we value your decision to stay with us over the holidays, your choice of hotel, and the time you took to write such a positive review. We are always grateful for and encouraged by positive feedback from our guests, so reading this review made us very happy. I understand that at the time, the water in the pool was still not warm enough as it was April. We are appreciative of your visit and hope to see you in the future. Wishing you all the best, Veronika Guest Relations Miramare Resort and Spa

10/10 - Excelente

Marc

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Big hotel like a small village. Now in april quiet, but I can imagine that it will be busy in summer.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Veronika Guest Relations em 26 de abr. de 2024
Dear Mark, Thank you for staying at Miramare Resort and Spa and for taking the time to share your experience with us. We are so thrilled to know that you had a great time and brought home some nice memories of your stay. You are right; during the summer, starting in May, the hotel gets much busier as we have many guests and many repeaters coming to stay in our hotel. Once again, thank you for being our guests, and we hope to see you in the near future.

8/10 - Boa

Frank Michael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Schöne, etwas in die Jahre gekommene Anlage.
Hospedou-se por 16 diárias em out. de 2023
Resposta de Veronika Guest Relations em 26 de abr. de 2024
Dear Frank, apology for the delayed answer as we started to operate recently. Thank you for your time to leave us a review from the last year and we thank you for your pleasant feedback. We hope you had a great time and wish to see you again soon. Thank you for being our Guest.

8/10 - Boa

Knut

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Veronika Guest Relations em 26 de abr. de 2024
Dear Knut, We apologize for the delay in responding as we opened the hotel recently for the season 2024 and extend our greetings from Miramare. We are grateful that you took the time to leave us your score 8 out of 10. We express our gratitude for your visit and send our best wishes your way. Maybe when you return to the stunning island of Crete in the future, we will see you. Regards, Miramare Resort and Spa

10/10 - Excelente

Stefan Frans E Van

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em set. de 2023
Resposta de Veronika Guest Relations em 26 de abr. de 2024
Dear Stefan, From Miramare, greetings. Since we have just recently begun operations this year, I sincerely apologize for the delay in responding to your inquiry on last year's season. We appreciate your kind and positive assessment of us. I hope to meet you again soon and wish you all the best. Thank you.

6/10 - Ok

Carmela

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
Our room was not very clean. We had left our towels hanging, so did not expect them changed. The bathmat, however, was sopping wet and not changed. Our room was never swept (it is a beach property so hard to avoid sand) and the bathtub and bathroom counters were not washed during our 4 night stay, Upon checkout, they would not offer assistance getting our luggage to our car, which was about 100 yards uphill to the parking lot. The two servers at the pool bar and main bar were professional and welcoming.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Veronika Guest Relations, Miramare Resort and Spa em 26 de abr. de 2024
Dear Carmela,We apologize for the delay in responding and extend our greetings from Miramare. We are grateful for your visit an that you took the time to leave us your detail review. We are sorry that we fell in area of houseeping. We sincerely regret any inconveniences. Guest comments are always valued and considered carefully. We express our gratitude for your visit and send our best wishes your way. Maybe when you return to the stunning island of Crete in the future, we will see you and will ensure everything goes well. Regards, Guest Relations Veronika

8/10 - Boa

Mikaela

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Veronika Guest Relations em 26 de abr. de 2024
Dear Mikaela, Greetings from Miramare. Thank you for the review you gave us of your stay from the last year and we appreciate your scores. We hope you had a great time and brought home some nice memories of your stay in September. Thank you for being our Guest and wish to see you again.

6/10 - Ok

David

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Expérience mitigée
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Veronika Guest Relations em 26 de abr. de 2024
Dear David, From Miramare, greetings, and we sincerely apologize for the wait for your response. We appreciate you taking the time to write a review for us, and we're sorry the score did not live up to your expectations. We always consider the opinions expressed by our guests. Although you listed the title as "mixed experience," we are unsure of the specific area in which we fell short because there is more information. We appreciate you being our guest and send our best wishes your way. Maybe we'll cross paths with you again when you return to the stunning island of Crete.

4/10 - Insatisfatória

Dan

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em jun. de 2023
Resposta de Veronika Guest Relations, Miramare Resort and Spa em 26 de abr. de 2024
Dear Dan, From Miramare, greetings and apologies for the wait for your response. We appreciate you taking the time to write a review for us, and we are sorry the score did not live up to your expectations. We always consider the opinions expressed by our guests carefully. Although you rated us 4 out of 10, we are unsure of the specific area where we fell short because there is no information or details. We appreciate you coming to visit us, and we brought home some nice memories. Maybe we'll see you again when you return to the stunning island of Crete. Sincerely,

10/10 - Excelente

Brendan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 8 diárias em jun. de 2023
Resposta de Veronika Guest Relations em 26 de abr. de 2024
Dear Brendan, From Miramare, greetings and apologies for the delay in responding. We appreciate you taking the time to write us such a positive and high-score review. We appreciate you coming to visit us, and we hope you have the nicest time. Maybe you'll come back to the stunning island of Crete and we'll see you then. Once again, thank you for being our Guest. Sincerely, Veronika Guest Relations Miramare Resort and Spa

8/10 - Boa

Conception

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Le site est bien, mais nous préférons les structures plus petites. D'autre part la demi-pension fait que tous les jours ce sont les mêmes plats qui sont proposés.
Hospedou-se por 3 diárias em abr. de 2023
Resposta de Veronika Guest Relations em 30 de mai. de 2023
Greetings, Conception Firsly I want to express my gratitude for staying with us. We appreciate your thoughtful comments, which are especially significant to us as they originate from our guests. We look forward to meeting you soon, and do get in touch with us if you have any questions. With Regards, Veronika

6/10 - Ok

frederic

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Mixed review
Positive : outstanding sea-view spa facilities very good breakfast nice staff Negative : private pool much too small and very different from the one shown during the purchase Ratio price/quality too much high Furnitures of the 90's Need to pay for the indoor pool
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Veronika Guest Relations em 30 de mai. de 2023
Dear Frederic, Firstly, I would like to thank you for staying with us and choosing Miramare for your recent stay. We appreciated your valuable feedback, which is very important for us, especially when it comes from you, our guests. We hope to welcome you in the near future, and if there is anything else, do not hesitate to contact us.With Regards, Veronika

8/10 - Boa

Barbara

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable clean hotel good food choice
Hospedou-se por 5 diárias em out. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 28 de out. de 2022
Dear Barbara, Thank you for taking the time to write us your review. It is important to us that every Guests have an enjoyable and a comfortable stay and we truly hope you had great time here in our resort. We are looking forward to seeing you again. Best Regards,Miramare Resort and Spa

8/10 - Boa

Joseph

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Mechanical systems problems
Following rain storms various critical elevators stopped functioning. The satellite TV English and @
Hospedou-se por 4 diárias em out. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 28 de out. de 2022
Dear Joseph, first at all let me thank you for your time writing us review. You are right, the island of Crete was impacted by the storm (luckily our Guests weren’t harmed), unfortunately this is something we don't have control of it. With such a strong wind and rain, there were some consequences in our hotel, causing some mechanical challenges, but we managed after all. We do apologize for the inconveniences and we hope to see you in the future.Miramare Resort and Spa

10/10 - Excelente

Benjamin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice modern resort around 15 mins walk from the town center.
Hospedou-se por 1 diária em set. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 27 de out. de 2022
Dear Benjamin, we would like to thank you for your pleasant and positive review. Wishing you a safe journey anywhere you travel and we hope to see you here in Miramare Resort and Spa again in the future.

4/10 - Insatisfatória

Ravioka

Hospedou-se por 7 diárias em ago. de 2022

10/10 - Excelente

Michael

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Paradise in Crete
Our stay was amazing, in large part because of the friendliness of the Miramare staff - everyone made us feel extraordinarily welcome ...
Hospedou-se por 7 diárias em ago. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 27 de out. de 2022
Dear Michael, Thank you on behalf of Miramare Resort and Spa for your pleasant review. We appreciate you for choosing Miramare Resort and Spa to host you. The whole team at the hotel is delighted that your stay with us was memorable and you take with your great experience and makes you feel extraordinarily welcomed. We look forward seeing you in the future and visiting us again here in beautiful Crete in our Resort.

10/10 - Excelente

Frank

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All good but breakfast in hell...
Perfect location, seafront, at walking distance from two nice beaches, Almyros and Votsalo and at around 1 km far from the centre of Agios Nikolaos. We had a family room, with a spectacular sea view which was not the newest, but it was roomy and comfortable. The two (out of three) pools we have seen were big with a nice pool area and a beautiful view. The breakfast room was the most negative aspect of this hotel. It was massive and terribly hot and too crowded. Especially around the tables nearby the windows it felt hot like a sauna. The buffet was big and offered. sufficiently rich variety. The staff was good and friendly but only with people who behaved well. The absolutely worst part of this hotel are (most of) its guests. The majority, fortunately not everybody, are the typical all-inclusive guests who no matter where they are on holiday the spend their time drinking alcohol at the pool. Those are also impolite and rough with the staff and other guests... That didn't really fit with the beauty, luxury and elegant appearance of the hotel. One advise: should you decide to book here please book a massage at the beautiful hotel spa: simply excellent.
Hospedou-se por 15 diárias em jul. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 27 de out. de 2022
Dear Frank, We are glad you chose Miramare Resort and Spa for your holiday destination and are pleased you enjoyed our offerings during your stay. Regarding the comment for the breakfast & gathering: our most busy time and food option is unfortunately the breakfast and yes, it may be crowded especially during the peak hours. Our Maître’s trying to ensure that every Guests are accommodated when arrived at the restaurant, but there are hours that the breakfast may be busy. We noted the comment and apologized for these inconveniences. We are happy you made great memories and thank you very much for your valuable review. We hope to welcome you back in the not-too-distant future.Miramare Resort and Spa

10/10 - Excelente

Claudia

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ok posizione vicino spiaggia molto bella . Non buona posizione della stanza, ventosa.
Hospedou-se por 4 diárias em jul. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 28 de out. de 2022
Dear Claudia, Thank for your time leaving us your review 5 out of 5. We hope you enjoyed your vacation here in our Resort and looking forward to seeing you again in the future. Miramare Resort and SpaMiramare Resort and Spa

10/10 - Excelente

Frédéric

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Chambre propre et confortable avec vue sur la mer. Personnel très accueillant. Piscine et proche plage.
Hospedou-se por 3 diárias em jun. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 28 de out. de 2022
Dear Frederic, Thank for your time leaving us your review 5 out of 5. We are delighted to know that you appreciated the service level of our team and we hope you enjoyed your vacation here in our Resort Miramare. Looking forward to seeing you again in the future. Miramare Resort and Spa

8/10 - Boa

gino

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Is op stapafstand van de stad. Groot hotel. Sanitair iets minder modern maar toch ok. Mooi zicht vanuit de kamer en alles wat er moet zijn. zeer uitgebreid onbijt.
Hospedou-se por 2 diárias em abr. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 28 de out. de 2022
Dear Gino, Thank you for taking the time to write us your review. It is important to us that every Guests have an enjoyable and comfortable stay and we truly hope you had great time here in our resort. Without any hesitation to say, our hotel has one of the best views and thank you for the notation also about our breakfast. We hope to see you again in the future. Miramare Resort and Spa

8/10 - Boa

Colin

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed at the Miramare Second week in April. Appreciate it was still early season, as such a few facilities weren’t open yet. Enjoyed; The breakfasts weee decent and a good choice. We had a suite with sea view and private pool. Enjoyed the pool, big enough at c4metres x 4metres in size, water obviously pretty cool (see below for other comments re room). The lounge area with the outside balcony is nice, as are the communal pool areas. Only a 15 stroll into the town and an east walk. Didn’t enjoy; I wouldn’t call it a suite as such, it was one bedroom with a small corridor leading to a very basic small room with a sofa bed in it. The small room with the sofa bed was like a prison room in its basic-ness, I expected some kind of sitting room as part of a suite. When we arrived there were 18 insects in the room (worm like centipedes) which I removed. During the week there was an average of 2 or 3 further worms, didn’t do any damage and I appreciate its difficult to avoid Mother Nature. Despite the above issues I would recommend the hotel but check what room type you are booking first.
Hospedou-se por 7 diárias em abr. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 28 de out. de 2022
Dear Colin, Thank you for staying in our resort Miramare and for taking the time to share your experience with us. We are sorry to hear that your room did not meet expectation, we do have many different types of rooms here in our resort. I agree that “Mother Nature” will somehow reach us in the way of a few insects being in the rooms and our apologies for the inconvenience. This is something what is difficult to control especially when the windows are opened for a fresh air. If this was reported to our HK team, they would try to remove them. Best regards and we hope to see you in the future. Miramare Resort and Spa

8/10 - Boa

Torunn

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2022
Resposta de Veronika Guest Relations on behalf of Miramare em 28 de out. de 2022
Dear Torunn, Thank you for taking the time to leave your feedback. It is important to us that every Guests have an enjoyable and comfortable stay and we truly hope you had some great time here. We hope to have a chance to welcome you again. Miramare Resort and Spa

10/10 - Excelente

Kimberley Anne, Stirling

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing location on the hill with beautiful views. The shower was very weird as the wand had no arm to set it on. As many hotels here they don’t want you flushing toilet paper. Had a great dinner pool side and good buffet breakfast with a great view. Pools are gorgeous.
Hospedou-se por 1 diária em out. de 2021

8/10 - Boa

Graham

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Location Location Location
Good location a 15 minute walk from the town centre and built “cascaded” down a hillside such that most rooms get an excellent sea view. Probably built in phases and some rooms now in need of updating. Very good buffet breakfast with wide choice of offerings.
Hospedou-se por 9 diárias em set. de 2021

8/10 - Boa

Boris

Pontos positivos: Limpeza e conforto do quarto
D'un point de vue extérieur, très bien, une fois rentrer dans la chambre, c'ets pas le même décors... Complexe, très bien, chambre plus dans le style studio de location.
Hospedou-se por 2 diárias em ago. de 2021

8/10 - Boa

Jeremy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tres bel hotel mais en famille avc des enfants trop calme
Hospedou-se por 1 diária em ago. de 2021

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2021

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Overrated
The room was in bad shape. Breakfast was not great.
Hospedou-se por 4 diárias em ago. de 2021

10/10 - Excelente

Ioannis

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Friendly staffs excellent breakfast and amazing view with lovely beach
Hospedou-se por 1 diária em nov. de 2020
Resposta de Ops. Manager em 4 de nov. de 2020
Dear Guest, thank you for your feedback and kind words. We wish you all the best from Miramare Resort & Spa.

8/10 - Boa

Regina

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em out. de 2020
Resposta de Ops. Manager em 4 de nov. de 2020
Thank you kindly for your score and feedback.

8/10 - Boa

DELAFOSSE

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bonne gestion des contraintes sanitaires
Séjour court de seulement 1 nuit, mais très bon hotel. En tenant compte des contraintes sanitaires, le service au restaurant est très bien organisé. Par contre, la piscine intérieure était fermé, dommage car nous aurions aimé en profiter.
Hospedou-se por 1 diária em out. de 2020
Resposta de Ops. Manager em 28 de out. de 2020
Dear Guest, thank you for your feedback and kind review. Please note that unfortunately we can not operate any indoor pools due to the restrictions of the Greek hygiene protocol regarding Covid19. Thank you so much for choosing us for your holidays.

6/10 - Ok

Michael

The review covers the room option with the private pool during COVID-19 times. The sea view was excellent and beautiful; however, this was necessary to distract from the rest of the room with a tasteless "design" providing simply functional and aged furniture. Also the reception area and the dining area has a rather "aged" design. Breakfast quality was poor in terms of quality and variety but the restaurant manager was very keen to attend special food request (e.g. low fat yogurt) he arranged for the next day. The overall service level and staff friendliness leaves a lot of room for improvement - luckily with some exceptions.
Hospedou-se por 2 diárias em out. de 2020
Resposta de Ops. Manager em 28 de out. de 2020
Dear Guest, thank you for your kind review and feedback. We take great care in reading all of our customer's comments in hopes to always better our services. We much appreciate it.

4/10 - Insatisfatória

Miran

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2020
Resposta de Ops. Manager em 28 de out. de 2020
Thank you kindly for your feedback.

10/10 - Excelente

Michel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Sourire crétois et séjour parfait
Très bien placé face à la mer, plage de sable à 300m avec accès par un paseo piéton. Belles piscines, parking facile, bon WiFi et Accès à Agios Nikolaos en 15 mn à pied. Très belle vue mer depuis les chambres...et surtout un accueil chaleureux et toujours attentionné. Nous voyageons 6 ou 7 fois par an en Europe et dans le monde et une telle bonne humeur et un tel sourire sont rares! Malgré la Covid un parfait repos et un très bon séjour. Seul bémol pour nous ne pas être trop près de la piscine principale où l'animation est à notre goût un peu trop présent..Heureusement il y en a 2 autres...
Hospedou-se por 6 diárias em out. de 2020
Resposta de Ops. Manager em 16 de out. de 2020
Dear Guest, thank you for your kind review, we do appreciate all of our customer's comments. We are looking forward to welcoming you back to Miramare Resort & Spa.

6/10 - Ok

Jean-François

Pontos positivos: Limpeza
moyen
Personnels désagréables surtout à la restauration. Beaucoup d’escalier. Piscine froide en septembre !
Hospedou-se por 1 diária em set. de 2020
Resposta de Ops. Manager em 22 de set. de 2020
Dear Guest, thank you for your feedback. Rest assured that we react to all of our guests comments in order to be better at our services. Although we believe that our staff is very friendly, we take a note of your inconvenience so that we can examine the issue. Thank you for staying with us.

4/10 - Insatisfatória

Viajante verificado

Hospedou-se por 2 diárias em set. de 2020
Resposta de Ops. Manager em 21 de set. de 2020
Dear Guest, thank you for your review. It would be very helpful to us to know any inconvenience you might have encountered. We wish you all the best.

6/10 - Ok

KONSTANTINOS

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Limpeza
Very good service in to restorance and general with excellent staff . Very good location We stay 3 nights and no any cleaning no any changes beds sheets etc
Hospedou-se por 3 diárias em set. de 2020
Resposta de Ops. Manager em 17 de set. de 2020
Thank you very much for your review. Please note that due to Covid19 health measures, and according to the Greek government's protocol, we clean the rooms 2 times per week unless our guests specifically ask us to enter the room. Greetings from Miramare Resort & Spa.

8/10 - Boa

STEPHANIE

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em set. de 2020
Resposta de Ops. Manager em 10 de set. de 2020
Dear Guest, thank you for posting these photos. We hope you had a good time with us. Greetings from the sunny island of Crete.

8/10 - Boa

Massimiliano

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
buona sistemazione
Ottima posizione; struttura molto bella. Siamo stati in una camera con vista mare parziale e siamo rimasti soddisfatti. Le foto in fase di prenotazione corrispondevano alla camera e alla vista. Hotel molto frequentato da turisti che amano le formule “all inclusive”. Bancomat presente in hotel. Wi-fi ok. Causa Covid-19 le camere non vengono pulite ogni giorno (due volte a settimana in modo frettoloso)
Hospedou-se por 4 diárias em ago. de 2020
Resposta de Ops. Manager em 15 de set. de 2020
Dear Guest, thank you for your review and comments. We take great care for our online material to represent the reality of our offer, it is kind of you to notice. We hope to see you again in our resort.

8/10 - Boa

Mel2, Wales

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel. All rooms have sea views. Staff excellent especially bar staff. Room could do with a refurbishment but was clean. Not a hotel If you have mobility problems though as on steep hill and lots of steps. Pools lovely
Hospedou-se por 7 diárias em ago. de 2020
Resposta de Ops. Manager em 10 de set. de 2020
Dear Guest, thank you for choosing Miramare Resort & Spa for your holidays. We are happy that you are satisfied with your choice and we hope to see you again soon in our property.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em ago. de 2020
Resposta de Ops. Manager em 10 de set. de 2020
Dear Guest, thank you kindly for your nice review.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel is lovely and has the most stunning views. Staff could not do enough for you especially Nikolas and Manolito. Was disappointed to leave. Will definitely return.
Hospedou-se por 10 diárias em ago. de 2020
Resposta de Ops. Manager em 10 de set. de 2020
Dear Guest, thank you for your fantastic comments. We will be sure to pass along your kind words to Manolito at the bar and Nikolas at the reception. All the best from Miramare Resort & Spa.

10/10 - Excelente

Viajante verificado

Hospedou-se por 7 diárias em ago. de 2020
Resposta de Ops. Manager em 13 de set. de 2020
Thank you kindly for your feedback!

2/10 - Terrível

Antonio

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Inaccettabile gestione, struttura obsoleta
Tutto molto male. Hotel datato, camera assegnata con serrarura della finestra rotta. Pretendono il pagamento anticipato senza garantirti alcuna qualità nei servizi. La cosa più grave: mi sono infortunato al dito e non avevano alcun medicinale da darmi. Vergognoso, addirittura l'acqua ossigenata scaduta due anni prima! La dipendente, con fare sgradevole, voleva convincermi del contrario: "What do you want, aspirina?". Grottesco Infine, per farsi perdonare, il manager ci ha offerto una bottiglia di vino rosso. Peccato che era di quelle con il tappo svitabile dal costo di 2 euro e 20 al supermercato. Ristrutturare e cambiare il personale, unica possibilità!
Hospedou-se por 4 diárias em ago. de 2020
Resposta de Ops. Manager em 15 de set. de 2020
Dear Sir, Thank you for your comments and for choosing our hotel for your holidays. Please note that the resort is advertising accurate information and pictures to all our partner travel agents and some individual bookings require prepayment or payment upon arrival. Also, we have a medicine cabinet (as required by the law) in all our outlets but we cannot give out medicine without approval by a medical doctor. In the case where reception is asked for a medicine, we call the doctor by phone who is giving the permission to our employees to hand out the medicine, depending on the guest’s condition and maybe allergies. This is done for the safety of our guests. We definitely regret any kind misunderstanding, please accept our best regards from Miramare Resort & Spa.

10/10 - Excelente

KONSTANTINOS

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Καταπληκτική θέα, άριστες εγκαταστάσεις!!!Άψογη εξυπηρέτηση!!!
Hospedou-se por 2 diárias em ago. de 2020
Resposta de Ops. Manager em 10 de set. de 2020
Ευχαριστούμε πολύ για τα καλά σας λόγια. Ελπίζουμε να σας ξαναδούμε σύντομα.

10/10 - Excelente

Aphrodite

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em ago. de 2020
Resposta de Ops. Manager em 11 de set. de 2020
Dear Guest, thank you for supporting our work with your fantastic review. Greetings from Crete!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Ok, aber nicht mehr
Ganz ok für einen kurzen Aufenthalt. Die Zimmer und das Bad sahen etwas in die Jahre gekommen aus.
Hospedou-se por 2 diárias em ago. de 2020
Resposta de Ops. Manager em 13 de set. de 2020
Dear Guest, thank you for your perfect score as well as fore the feedback. Our customer's comments help us improve ourselves and we take them very seriously. We wish you all the best.

10/10 - Excelente

Lind, Zürich

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The view was amazing!!! We had the room with a private pool and ocean view and couldn‘t ask for a better room. The room was also very nice and clean. The staff were all friendl and ready to help. Definetely would come back!
Hospedou-se por 5 diárias em ago. de 2020
Resposta de Ops. Manager em 11 de set. de 2020
Dear Guest, thank you for taking the time to review our hotel and services. It is a great help to us for making things better. All the best from Miramare Resort & Spa.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2019