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Avaliações de Rodeway Inn

2 out of 5
Rodeway Inn
4760 S Cleveland Ave, Fort Myers, FL

Avaliações

6,0
Nota 10 - Excelente. 51 de 172 avaliações" "
Nota 8 - Boa. 26 de 172 avaliações" "
Nota 6 - Ok. 18 de 172 avaliações" "
Nota 4 - Insatisfatória. 21 de 172 avaliações" "
Nota 2 - Terrível. 56 de 172 avaliações" "

5,8/10

Limpeza

6,6/10

Serviço e funcionários

5,8/10

Comodidades

5,4/10

Condições e instalações da propriedade

6,0/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Joseph

Viagem de negócios
Pontos negativos: Condições e instalações da propriedade
When I first checked in, they gave me a smoking room which I requested but the TV and the house phone was in operable move me to another room, and there were roaches. My experience here was terrible other than the staff was nice. Would not recommend this.
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Joe, Fort myers

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em mai. de 2024
Resposta de Management em 6 de mai. de 2024
Good evening, Joe! Thank you for your stay, our staff were made aware of your experience.Thank you, Management.

10/10 - Excelente

Dimitry, Lehigh acres

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good job
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Dimitry! We appreciate your stay, our staff were made aware of your experience!Thank you, Management.

2/10 - Terrível

Karla

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room stank like dog pee. The bed was dirty , there was no towels un the bathroom or any toilerets , and no hot water( it was acold night ...so the water was feezing!!)the carpet had a pile of dirt on a side of the room. I went to the front desk to notify the clerk and she said she coulnt do nothing and that no one else had conolaint aboyt no hot water in the showers. She didnt want to change us from rooms because it would tale away her availability on the rooms she had. After i wentfor the 3rd ti.e and ended up changing ny own sheets in the room ,she gave me another room with a single and smaller bed. Mr and my kids Had been on 10 hrs flight , and this was the worst place to come and rest!! Also they adverstised breakfadt amd they only had cofee
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening. Thank you for your concerns, this was an unfortunate stay for you Karla. Our staff, The housekeeping staff & our maintenance staff were made aware of your experience.We will be updating our booking sites as soon as, possible.We are constantly improving for our future guest stays, here at the Rodeway Inn.Thank you, Management.

10/10 - Excelente

Todd

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
check in quick to crrect booking error
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Todd! Thank you, so much for your stay here at the Rodeway Inn, we are glad we can be of great convenience for you. Come visit us again! Thank you, Management.

10/10 - Excelente

Youdeline

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Youdeline! Thank you so much for your stay here at the Rodeway Inn, we are glad we can be of great convenience for you. Come visit us again! Thank you, Management.

2/10 - Terrível

Jalill

I refunded my money but was never given the refund . I was travelling and needed a place to stay but never went due to poor customer service and requested a refund and haven’t received it yet
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Jalill! Our staff were made aware of your experience.Refunds take up to 7-10 business days, depending on your bank (Which don't include weekends or important holidays). If you are yet to receive this, please reach out to us.The Rodeway InnThank you, Management.

10/10 - Excelente

Fulton

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The manager was attentive to our needs and changed our room to the first floor so we didn't have to carry all the things on the luggage cart. We greatly appreciated helping us in this way!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Mr/Mrs. Fulton! Thank you so much for your stay here at the Rodeway Inn, we are glad we can be of great convenience for you. Come visit us again! Thank you, Management.

8/10 - Boa

Donna

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property clean and spacious room. Unfortunately WIFI wasn't working
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Donna! Thank you for your stay, our staff were made aware of your experience.Our Wi-Fi was having technical issues at this moment, for the reason of it not being available at check-in (Usually, we give out the Wi-Fi for All of our guests' Convenience). Now our Wi-Fi is back up and running, and we hope to see you soon!Thank you, Management.

2/10 - Terrível

Brian Austin

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Mr. Austin! Our staff were made aware of your experience.Thank you, Management.

2/10 - Terrível

Tylie

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 15 de abr. de 2024
Good evening, Tylie! Thank you for your stay, our staff were made aware of your experience.Thank you, Management.

10/10 - Excelente

eliane

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 15 de abr. de 2024
Good evening, Eliane! Thank you so much for your stay here at the Rodeway Inn, we are glad we can be of great convenience for you. Come visit us again! Thank you, Management.

8/10 - Boa

Jennifer

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Jennifer! Thank you for your stay, our staff were made aware of your experience.Thank you, Management.

2/10 - Terrível

Catherine

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property needs unkept, never got the deal that was advertised, place was dirty.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Management em 8 de abr. de 2024
Good evening, Catherine! Thank you so much for your stay here at the Rodeway Inn, the housekeeping & our maintenance staff were made aware of your experience.Please contact the desk about your discrepancy from the Expedia rate you received.The Rodeway Inn appreciated your stay here with us.Thank you, Management.

2/10 - Terrível

Larry

Pontos negativos: Limpeza e condições e instalações da propriedade
Muchas cucarachas en la habitación,hasta adentro del el teléfono,mucho olor a húmedad 👎⭐️
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 8 de abr. de 2024
¡Buenas noches Larry! Gracias por sus inquietudes, el personal de limpieza y mantenimiento conocieron su experiencia.¡Estamos mejorando constantemente para futuras estadías de huéspedes, aquí en el Rodeway Inn!El personal de Rodeway Inn agradeció su estancia aquí con nosotros.Gracias, Gerencia.

10/10 - Excelente

Dianelys

Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Dianelys! Thank you for your stay, our staff were made aware of your experience.Thank you, Management.¡Buenas noches Dianelys! Gracias por su estadía, nuestro personal conoció su experiencia.Gracias, Gerencia.

4/10 - Insatisfatória

Erik

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
I asked for an non smoking room, and the room smelled so bad, of course there were people smoking before. Then gave my card for the deposit and I didn't get it back. Now I'm gonna have to call the hotel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Good evening, Erik! Thank you for your concerns, our housekeeping staff were made aware of your experience. We are constantly improving for our future guest stays, here at the Rodeway Inn! The staff here at Rodeway Inn appreciated your stay here with us. Thank you, Management.

2/10 - Terrível

Joanna

Viagem a dois, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The worst hotel ever ..
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Good evening, Joanna! Thank you for your concerns, our staff were made aware of your experience.We have tables with umbrellas in the front lounge area of our property,as well as in our large pool area, so that our guests feel welcome to hang outside on our large property.We have smoking and non-smoking rooms here on this property.Our WIFI is having technical issues at this moment, for the reason of it not available at check-in (Usually, we give out the WIFI password for All of our guests' Convenience). Right now, our hotel does not serve breakfast but only coffee from 6AM till 10AM. We are constantly improving for our future guest stays, here at the Rodeway Inn! The staff here at Rodeway Inn appreciated your stay here with us. Thank you, Management.

2/10 - Terrível

Jean, Orlando

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
They have no internet at all the use the excuse and say it is down
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Good evening, Jean! Thank you for your concerns, our staff were made aware of your experience.Our WIFI is having technical issues at this moment, we are waiting for tech support, for the reason of it not being available at check-in (Usually, we give out the WIFI password for All of our guests' Convenience). We are constantly improving for our future guest stays, here at the Rodeway Inn! The staff here at Rodeway Inn appreciated your stay here with us.Thank you, Management.

2/10 - Terrível

Nicole

Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Good evening, Nicole! Thank you so much for your stay here at the Rodeway Inn! We are constantly improving for our future guest stays, here at the Rodeway Inn.Thank you, Management.

2/10 - Terrível

Modesto

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Just disgusting. Everything in this place smells terrible. AC is in lousy condition, with a broken shower, and carpets need vacuum and deep shampoo ASAP. Awful.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening, Modesto! Thank you for your concerns, the maintenance staff were made aware of your experience. We are constantly improving our future guest stays, here at the Rodeway Inn! The staff here at Rodeway Inn appreciated your stay here with us!

8/10 - Boa

Jodel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening, Jodel! Thank you so much for your stay here at the Rodeway Inn, come visit us again!

10/10 - Excelente

Al

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay and great customer service thank you
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening, AL! We thank you so much, come visit us again!The staff here at Rodeway Inn appreciated your stay here with us!

8/10 - Boa

ANTONIETTE

For the most part haven’t had a problem except for this one night when I interacted with the overnight lady. Everyone else is great
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 20 de mar. de 2024
Good afternoon Antoinette.Thank you for your feedback. We appreciate you being a loyal guest with us at Rodeway Inn Fort Myers,FL.Hope to see you soon!

10/10 - Excelente

Marcela

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Management em 8 de abr. de 2024
Good evening, Marcela! Thank you so much for your stay here at the Rodeway Inn, we are glad you enjoyed yourself, come visit again soon! Thank you, Management.

2/10 - Terrível

Bianca

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr schmutzig, Schimmel an den Wänden & Türen, Bettwäsche verfleckt, schlechte Luft, Zimmer in sehr schlechtem Zustand
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Management em 17 de mar. de 2024
Hallo Bianca, guten Abend! Vielen Dank für Ihren Aufenthalt. Es ist bedauerlich, dass Ihr Aufenthalt unangenehm war. Unsere Mitarbeiter sind sich der Ereignisse bewusst und arbeiten daran, Ihren künftigen Aufenthalt so angenehm wie möglich zu gestalten. Danke nochmal! Management.

10/10 - Excelente

Jeniffer, New Jersey

Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Good evening, Jeniffer! Thank you so much for your stay here at the Rodeway Inn, come visit us again! Thank you, Management.

8/10 - Boa

Rodger

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Needed to use excessive strength to turn the shower on, But look like it was recently remodeled in the bathroom. They did not give me a WI.Fi code so I ended up just using my phone's hotspot rather than going back down to the desk. no breakfast but I don't remember if it said it had it or not. Needs plugs bedside to charge phones/laptop etc.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening, Rodger! For your concerns, our staff were made aware of your experience.Our WIFI is having technical issues at the moment, for the reason of it not being stated at check-in (Usually, we give out the WIFI password for All of our guests' Convenience). Right now, our Hotel does not serve breakfast but only coffee till 10AM. We are constantly improving our future guest stays, here at the Rodeway Inn! The staff here at Rodeway Inn appreciated your stay here with us!

8/10 - Boa

ANTONIETTE

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
The staff here is amazing! Everyone is super nice and very accommodating. The area is known for a lot of homelessness so occasionally if ur a night owl like me, you’ll see one or two trying to sleep in laundry room or under the stairs. All in all my experiences here are all in good standing. I know I’ll be back again soon and I’m looking forward to it and truthfully if it wasn’t for the amazing souls who work here especially the front desk I wouldn’t be coming back but because they are all so welcoming here and generous that’s why I come back. It’s all about customer service to me. I don’t care what the hotel looks like, it’s the staff that makes it what it is and here they have the best customer service team! I love u guys.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening, Antoniette! The staff here at Rodeway Inn, always appreciates your stay here with us! For your concerns, our staff were made aware of your experience. We are constantly improving our future guest stays, here at the Rodeway Inn! Thank you so much for being a loyal guest. )

8/10 - Boa

Onésimo

Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 8 de abr. de 2024
Good evening, Onésimo! Thank you so much for your stay here at the Rodeway Inn, come visit us again! Thank you, Management.

2/10 - Terrível

June

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
They did not have assessable room for people with service animals.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening, June! For your concerns, our staff were made aware of your experience. We are constantly improving our pet-friendly rooms for future stays here at the Rodeway Inn. The staff here at Rodeway Inn appreciated your stay here with us!

2/10 - Terrível

José

Viagem de negócios, Viagem com a família
Pontos negativos: Condições e instalações da propriedade
.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening José! Thank you so much for your stay here at the Rodeway Inn.

10/10 - Excelente

Dimitry, Lehigh acres

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 2 de mai. de 2024
Good evening, Dimitry! Thank you so much for your stay here at the Rodeway Inn, come visit us again! Thank you, Management.

2/10 - Terrível

Ruiqiang, Mississauga

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
No internet; Many cockroaches (I killed 8 of them at a time when I woke up during the night). I got 6 bites by unknown bugs in just one night stay.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Thank you for your feedback. We are aware about the WIFI being unavailable during your stay, and we apologize for any inconvenience this may have caused you during your stay. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

2/10 - Terrível

Jose

Pontos negativos: Limpeza e condições e instalações da propriedade
The room smelled bad. I will never go to that property again.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Thank you for your feedback. we apologize for any inconvenience this may have caused you during your stay. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

4/10 - Insatisfatória

Sandra

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hallway to my room had an unclean odor and the room was not clean either. It was advertised there is free WIFI. There was no WIFI and was not told upon checking in. When I ask how long has the WIFI been down, I was then told a week.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Thank you for your feedback. We are aware about the WIFI being unavailable during your stay, and we apologize for any inconvenience this may have caused you during your stay. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

10/10 - Excelente

Cilia

Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening Cilia! Thank you so much for your stay here at the Rodeway Inn.

10/10 - Excelente

Ron

Pontos positivos: Comodidades
Quiet area and very clean. Fantastic value
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Hello Ron!Thank you for the wonderful feedback. We appreciate your business and time. We hope to see you again soon!

6/10 - Ok

dawn

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening Dawn! Thank you so much for your stay here at the Rodeway Inn.

6/10 - Ok

Celia

Viagem de negócios, Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening Celia! Thank you so much for your stay here at the Rodeway Inn.

2/10 - Terrível

Juan carlos

Qq
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening Mr. Juan! Thank you so much for your stay here at the Rodeway Inn.

4/10 - Insatisfatória

Stanley

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 25 de mar. de 2024
Good evening Stanley! Thank you so much for your stay here at the Rodeway Inn.

2/10 - Terrível

Patricia

Viagem com a família, Viagem com animais de estimação
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The place smell like mold and my son could not sleep because he heard a rat.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

6/10 - Ok

Kathy

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was adequate. The pool was filthy. We did not like the virtual concierge or the virtual check-in.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and your opinion means a lot to us. If and whenever you get a chance I would like to discuss the virtual concierge you are applying about, please give us a call. We hope you give us another chance in the near future.

4/10 - Insatisfatória

Jose

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
For the most part it is clean but during our stay. We encountered plenty of roaches in our room. Besides this problem the rest of the experience was flawless.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Hello Jose.Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and your opinion means a lot to us. We hope you give us another chance in the near future.

2/10 - Terrível

Jennifer, West Palm Beach

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Demasiado holor a mariguana 😣
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Hello Jennifer.Thank you for your feedback. I am sorry about your experience you had at our property. We are currently under new management and we hope you give us another chance in the near future.

10/10 - Excelente

Jeremias

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Incredible perfect
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Hello Jeremias.Thank you for the great feedback during your stay with us. We hope to see you again soon!

10/10 - Excelente

Angela

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff great price good location central to all ft myers
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Hello Angela.We are very happy to hear that you enjoyed your stay with us. We hope you continue to stay at our property in the near future. I will be sure to share your review with our staff. Thank you again for your feedback!

2/10 - Terrível

MD

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 11 de mar. de 2024
Hello MDThank you for your feedback.We hope that you stay with us again in the near future.

2/10 - Terrível

Kelly

Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
I checked @3, left, came back around 9pm drove into the lot my room was way in the back and while driving through there was about 50 men hanging out in the parking lot scattered through it. I am a female and I just wasn't comfortable with staying there alone because of it. So the room was empty the whole time I booked it for. I was concerned about my safety that's all.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Management em 12 de fev. de 2024
Hello Kelly. Thank you for your feedback. I apologize that you felt unsafe at our property, but I assure you that our guest safety is our number one priority. We hope you give us another chance in the near future.