Apartment, 1 Bedroom (MEN ONLY) | Sala de estar | TV de tela plana, DVD player

Avaliações de Cheston House - Exclusively All Male Gay Guest House

3 out of 5
Cheston House - Exclusively All Male Gay Guest House
520 N Birch Road, Fort Lauderdale, FL

Avaliações

8,6

Excelente

Nota 10 - Excelente. 93 de 206 avaliações" "
Nota 8 - Boa. 91 de 206 avaliações" "
Nota 6 - Ok. 12 de 206 avaliações" "
Nota 4 - Insatisfatória. 3 de 206 avaliações" "
Nota 2 - Terrível. 7 de 206 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

9,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Just what I was needing. Private and quiet. I will be back.
Hospedou-se por 5 diárias em jan. de 2024

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Peter em 12 de dez. de 2023
Thank you for a 10 out of 10 review. We love when this happens and we'd love to be able to thank you personally. Please let us know when you plan a return stay at Cheston House. The staff at Cheston House wishes you a Happy Holiday Season.

10/10 - Excelente

Robert

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Charles em 12 de dez. de 2023
Robert, Thank you for a 5 by 5 review. We look forward to your next visit at Cheston House. The staff at Cheston House wishes you and your family a safe, happy holiday season.

10/10 - Excelente

Adam K., Onalaska

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great! The staff was friendly. The hotel was nice and quaint. Great location within walking distance to the beach and many restaurants! The pool area was nice and clean.
Hospedou-se por 4 diárias em out. de 2023
Resposta de Boo em 5 de nov. de 2023
Thank You Adam. We look forward to your next stay and we'll have a little something for you in the room. Be well and have a great holiday season.

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is a nice little hole in the wall. The rooms are kept well. Affordable fir the average person. The staff are friendly checking in periodically. The coffee in the moring is g[d , milk is fresh. Otherwise generalized pastry and cereal
Hospedou-se por 6 diárias em out. de 2023
Resposta de Boo em 5 de nov. de 2023
Michael, you're welcome at our little hole in the wall anytime and we'll have plenty of fresh milk for you. Be well and have a great holiday season.

8/10 - Boa

Marc

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Near The Beach .
Good location if you're interested on staying near the beach .
Hospedou-se por 5 diárias em mar. de 2023

10/10 - Excelente

Michael, Kansas City

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2023

8/10 - Boa

Robert

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice pool, very warm. Comfortable bed. Near the beach and restaurants. Music by the pool was too loud and not to our liking.
Resposta de Chuck em 17 de dez. de 2022
Dear Robert, Thank you for your feedback. I'm happy to hear the accommodation was comfortable and the pool temp. was delicious at 88 degrees. I apologize for the decibel level and poolside music selection. It's not always predictable to achieve everyone's musical taste. I will personally address this with my staff and assure you on your next visit the poolside experience will be much improved. Have a happy holiday season.

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e comodidades
I frankly liked the property. The rooms as another noted were aging. Classic style. I love that. Furnishings could be updated.but really i enjoyed the peace and quiet of a clothing optional gay resort. The staff were very nice. Kept the yard picked up after a few stormes that passed thru.soda machine stocked with water is cheaper than Cvs. I will be coming back
Hospedou-se por 5 diárias em out. de 2022
Resposta de Julio em 29 de out. de 2022
Thank you Michael. We look forward to your return visit at Cheston House. Be well and enjoy the upcoming Holiday season.

10/10 - Excelente

michael lawrence

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
nobody bothers you.
Hospedou-se por 7 diárias em jul. de 2022

10/10 - Excelente

JAMES

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I will be back
Repeat customer. Very pleased with staff and facility.
Hospedou-se por 4 diárias em jun. de 2022
Resposta de The Staff em 28 de jun. de 2022
Music to our ears! Thank you. We look forward to your return visit.

10/10 - Excelente

michael

Viagem em grupo
It's small, quiet, well maintained, and near to various dining establishments. Great for those of us who don't drive . Pool is the right size and well positioned for all day sunshine.
Hospedou-se por 4 diárias em mar. de 2022
Resposta de eddy em 29 de mai. de 2022
Thank you! We look forward to your return visit. Have a great summer season.

10/10 - Excelente

Timothy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2022

10/10 - Excelente

curtis elton

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the freedom of being nude around like minded men. Could use a little update and a hottub
Hospedou-se por 3 diárias em fev. de 2022

2/10 - Terrível

Paul

Pontos negativos: Serviço e funcionários
Hospedou-se por 7 diárias em jan. de 2022

6/10 - Ok

Frankie R

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 7 diárias em ago. de 2021

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
You'll want to come back
I had an amazing trip. The accommodations were prefect. Breakfast could have been a little more than what is in a plastic wrapper such a fresh bagels and fruit, but that won't stop me from booking them again for another stay. REAL clean, and I'm picky.
Hospedou-se por 4 diárias em jul. de 2021
Resposta de Chuck em 3 de ago. de 2021
Thank You James for your outstanding review. Myself and my staff greatly appreciate a guest who enjoyed a great stay at Cheston House. I will have fresh bagels and fresh fruit for breakfast on your return visit. I will personally deliver fresh bagels to your room. Unfortunately, due to Covid plus Dept. of Health regulations, we're required to have packaged breakfast items. Be well, Stay safe and enjoy the rest of the summer.

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to be in Fort Lauderdale - very close to the beach, but yet calm and a pool when you just want to swim and rest
Hospedou-se por 14 diárias em jun. de 2021
Resposta de Beaumont em 27 de jun. de 2021
Thank you for staying with us. We're thrilled you enjoyed your stay. We look forward to your return visit to Cheston House. Have a great sumnmer season.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was exactly as pictured. Quiet and Reserved. No loud music.No pushing to get you to do things.
Hospedou-se por 7 diárias em jun. de 2021
Resposta de Lewis em 27 de jun. de 2021
We appreciate our guests and we strive to ensure they have a great stay at Cheston House. Our goal is to have you return again and again. Your home away from home. Have a great summer season. Be well, stay safe and come back soon.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place,clean ,cozy rooms ,good amenities ,very friendly staff ,and perfect location a block away from the beach . Highly recomended .
Hospedou-se por 2 diárias em jun. de 2021
Resposta de Alex em 23 de jun. de 2021
Thank you for your incredible review of our property. I say our, because the staff works as a team to ensure our guest's have a great holiday. We look forward to your next visit to Cheston House. Thank you and have a great summer season.

10/10 - Excelente

Viajante verificado

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Great accommodations ..Freindly service ...close to beach.....very clean establishment
Hospedou-se por 4 diárias em abr. de 2021
Resposta de Chuck em 3 de mai. de 2021
Thank you for a great review. The staff and myself are more than pleased you had a great stay. We appreciate your feedback and more importantly, we look forward to welcoming you back to Cheston House. Be well, stay safe and have a great summer! Warm regards from all of us.

2/10 - Terrível

Viajante verificado

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
DO NOT STAY HERE!!
This place is an absolute disgrace. I booked in advance however I Arrived at 8:30 p.m. to find out that they stop checking in at 7. It was my last resort at that moment and I was basically left to sleep in my car while a $540 hotel reservation went to waste for absolutely no reason. Then after trying to reschedule my reservation, I find out that the hotel is banned me for absolutely no reason.
Hospedou-se por 2 diárias em out. de 2020
Resposta de Denny em 2 de fev. de 2021
I have your reservation information in front of me and in reviewing the facts, I need to refresh your memory. Your reservation was received on Oct. 15th at 9:15 pm est. You showed up at the property on Oct. 15th at approx. 9:45 pm thinking you had a reservation for that evening. You made your reservation for arrival on Oct.16th. You were made aware of this by a staff member who happened to see you parked on the property. You drove away and did not return the next day. As per contractual agreement with Expedia, we must hold the room available, unless notified otherwise. On Oct. 17th at 11:00 pm you left a voice message. I believe you were attempting to check-in. When we received the reservation from Expedia and enter it into our system, you were sent a confirmation from us. In that confirmation is the necessary information you need for an after hours arrival, including two contact numbers if you need assistance. It wouldn't make any difference if you neglected to inform us of your late arrival because we covered that in your confirmation. We kept the room available for you and charged accordingly. We also received a FedEx package on the 17th. You called on Sunday, Oct. 18th regarding the FedEx package and came by in the afternoon to pick it up.

2/10 - Terrível

Mark

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Filthy conditions
The bathroom was filthy especially the sink. I brought this up to the general manager's attention and rather being apologetic he became combative. If I was managing the place I would have been embarrassed and taken care of the problem ASAP. Perhaps it's time for the owners to bring someone in that actually has pride and cares for the place and knows how to treat guests right. I have stayed here many times over the years. This was definitely my last. I will never set foot in that place again. Now it makes sense why the place was deserted while we stayed there.
Hospedou-se por 4 diárias em out. de 2020
Resposta de GM em 3 de nov. de 2020
Dear Mark, First, I'd like to mention, we value customer feedback, when it's constructive and factual. Here's the facts and the timeline. You checked in on 10/22 and reserved a standard room with a queen bed. The room you were assigned was a King Suite, a complimentary upgrade. I believe you were not aware of the upgrade. The 23rd went by with no complaint from you or your companion. On the 24th, 2 nights after your arrival you expressed a desire to speak with me. As I approached you and your companion sitting outside of your Suite, I observed your demeanor rapidly changing. You motioned me to follow you into the bathroom where you picked up a towel and wiped the sink. You said, "Here, look at this. This is disgusting." I agreed with you. You verbally abused me in the rudest manner. Totally unacceptable behavior on your part. I responded to you with, "why did you wait 2 days to tell us?" I'm excellent in reading a person's demeanor and I couldn't make sense out of your drama. I agreed with you it was unacceptable, IF, that was the condition of the sink when you checked in 2 days prior, which it was not. As soon as you threatened me with, "wait until you see my review," I knew there would be no pleasing you. Rather than have a guest be miserable and unhappy with the accommodation, I generously offered you a FULL REFUND and find yourself alternate accommodation. You could not have been that disgusted with the accommodation. When my associate came on duty, he promptly went and cleaned your "bathroom" sink. That was ASAP. Do you realize this is over a "bathroom sink" after 2 days of personal use. On your 3rd day you expressed to my associate everything is fine. On your day of departure you arrogantly tossed your SUITE room key on my desk and left. I can't read people's mind but I can asses a person's body language, voice tone, facial expressions and know when and how to diffuse a situation from escalation. You didn't disappoint me with your "wait until you see my review." People mostly have good days and sometimes bad days, that's to be expected even more so in these trying times. Our nation is having a difficult time and the tourist industry worldwide has been devastatingly affected. We appreciate and respect every guest who chooses to stay at Cheston House. We follow CDC guidelines and beyond to ensure guest and staff safety. We honor the Safe + Clean Pledge. Myself and my staff wish you to remain well and safe.

8/10 - Boa

michaek, philadelphia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Small, quiet pearl of a gem. Just right for a laid back respite from the rat race.
Hospedou-se por 7 diárias em out. de 2020
Resposta de Chuck em 16 de out. de 2020
Thank you Michael. It was our pleasure having you stay with us. We look forward to many more return trips in the future. Be well and stay safe.

10/10 - Excelente

Kevin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place for a safe/clean escape
Felt welcomed by Chuck and staff the moment I arrived. Property reminds me of an old-school mom & pop beach hotel that has been recently updated with well maintained grounds. It has lots of character and includes many thoughtful extras for guests. Great location for everything yet felt like I escaped the world while on property. Very relaxed environment and friendly guests. Property has gone above & beyond in cleaning and practices for COVD-19.
Hospedou-se por 2 diárias em ago. de 2020
Resposta de Chuck em 18 de ago. de 2020
Hi Kevin and Thank you for your perfectly worded review of Cheston House. It's difficult times for everyone in our country and today you put a big smile on our faces. Your review shows us and other potential guests, that what we're doing, isn't going unnoticed. The health and safety of the staff and guest's is #1. We're so pleased you enjoyed your stay and we look forward to welcoming you once again. The staff and myself wish you to stay well.

8/10 - Boa

Jefferson

Pontos positivos: Limpeza e serviço e funcionários
Good value - great Guest Service
The staff is super nice - I was able to check in earlier and all went well. During my stay there was a tropical storm and the tram left a flashlight and bottled water for me just in case - nice touch. The hotel is a little outdated but comfortable. Due to COVID-19 there is no breakfast so plan your meals accordingly.
Hospedou-se por 4 diárias em jul. de 2020
Resposta de Eddie em 3 de ago. de 2020
Hi Jefferson, Thank you for your review of Cheston House. It was unfortunate you had to depart during the Tropical Storm. Seeing this review, we know you made it home safely. We're so pleased you appreciated the storm essentials and relieved you didn't need the flashlight. Stay well and protected and consider Cheston House on your next trip to Fort Lauderdale. Also, tell your friends.

10/10 - Excelente

Viajante verificado

Hospedou-se por 4 diárias em jun. de 2020
Resposta de Chuckster em 17 de jun. de 2020
Thank you! With the daily changes that affect every person in our country, we, the entire staff at Cheston House, ensure your health and safety, as well as ours, to be the #1 priority. We take the current health situation very seriously. We want our guests to feel safe and secure in the environment provided at Cheston House. For perspective guests contemplating a stay at Cheston House, we want you to know our standards have always been top priority. We look forward to welcoming you.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Larry was super nice. Not the Ritz but a bargain in comparison to others. I would return.
Hospedou-se por 4 diárias em fev. de 2020
Resposta de CH Crew em 15 de fev. de 2020
Thank you for staying with us!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Guests stayed to themselves and not friendly. Staff very accommodating
Hospedou-se por 3 diárias em jan. de 2020
Resposta de CH Crew em 8 de fev. de 2020
Thank you for staying with us and we hope to see you again in the future.

8/10 - Boa

Jeffrey

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A fine place to stay.
The Cheston House is a perfectly fine place to stay, but as with all places like this, it can be dependent on the others who are staying there. Unfortunately, this was a pretty dead period so it was pretty much just a place to lay my head down. That said, the greeter was very friendly and the atmosphere is relaxing, especially when the weather is good.
Hospedou-se por 3 diárias em jan. de 2020
Resposta de Oscar em 31 de jan. de 2020
Hi Jeffrey, Myself and my staff thank you for staying with us. Please consider us when making future travel plans to the Fort Lauderdale area. A great site for checking whats going on in Fort Lauderdale is sunny.org which has a dedicated LGBTQ section. We look forward to welcoming you back to Cheston House in the future.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Top too top too top too top too top too top top too top too top
Hospedou-se por 15 diárias em jan. de 2020
Resposta de CH Crew em 26 de jan. de 2020
Thank You!!!!

8/10 - Boa

Joe, Hartville, OH

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice property. Steven who worked there was very nice and extremely accommodating. The toilet in our room began leaking the night before we left. Breakfast was to be available from 8-10am. The day we checked out no one opened the office until 10 am. Those minor issues would not prevent us from staying there again.
Hospedou-se por 3 diárias em dez. de 2019
Resposta de Chuck S - GM em 23 de dez. de 2019
Happy Holidays Joe, From the entire staff at Cheston House (incl. the over sleeper) we wish you and yours a very merry, happy, safe holiday season!! My "over-sleeper" apologizes for his lack of tardiness the morning you departed. It's embarrassing for me as general manager, but, we're human and situations like this happen to everyone. It's happened to me on occasion. My staff, is the backbone of support helping me run the day to day operation. They're my front line when it comes to guest satisfaction. We, (staff & management) support each other and work very well as team. We are like a family. In regards to the minor plumbing issue, thank you for bringing it to our attention. My "over sleeper" had the issue resolved within hours. It's now become an inside joke and we refer to him, from time to time, as the, "over sleeper." My closing statement (lol) we're pleased with a 4 out of 5. We're human, not perfect. We keep trying, we're successful, plus we have great guests! Thank you for the positive feedback about Steven. He's a recent addition to my staff. We look forward to your next visit at Cheston House. Come back to visit Gay Fort Lauderdale, soon. Once again, we wish you and your family a happy holiday season and Happy New Year!!

10/10 - Excelente

Frankie, NJ

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, quiet, clean facilities and friendly staff. Patrons of various age groups but majority were 45 and older.
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Garner em 5 de dez. de 2019
Frankie, Thank you for the great review of our property. Feedback like yours is greatly appreciated. We know we're doing it right. Please come back and see us soon. Have a great Holiday season.

10/10 - Excelente

Viajante verificado

Hospedou-se por 2 diárias em out. de 2019
Resposta de Rosie Rosie em 4 de nov. de 2019
On behalf of the Staff and Management at Cheston House, THANK YOU, THANK YOU and once more THANK YOU!! Tell your friends about us and hurry back soon. It was our distinct pleasure having you stay with us. Have a great upcoming holiday season and News Year.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The place is quiet. The staff is very small but since they are not many amenities you really don’t need them other than getting your room clean and that was done acomodating my schedule. The pool has some issues so the water level was about two or three feet below edge. The water was clean but it was definitely not inviting and look kind of creepy. Breakfast was super simple but had the basics to get you going. For the price, compared with similar properties around the area are a bit high considering that even tho the property is clean it could really use some updates. Bed was comfy. I will definitely recommended as a place to crash in a great location but not to a place to hang out. I will probably be back there if they run rate specials.
Hospedou-se por 3 diárias em out. de 2019
Resposta de Cheston House em 22 de out. de 2019
As of yesterday, our pool is once again full and refreshing! Consider giving us a call if you're interested in checking it out!

6/10 - Ok

Mark

Pontos positivos: Conforto do quarto
Hospedou-se por 4 diárias em out. de 2019
Resposta de Oscar em 28 de out. de 2019
?? Where's the review ??

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
The staff were friendly and helpful. Very nice. The location is great near the beach. The rooms could use some updating and a hot tub would be a nice thing as well. However, I did find it relaxing and enjoyed my stay.
Hospedou-se por 5 diárias em ago. de 2019
Resposta de Adam em 8 de set. de 2019
Thank you for your feedback and we hope to see you soon.

6/10 - Ok

Pablo

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Hospedou-se por 3 diárias em ago. de 2019
Resposta de Ethel em 13 de ago. de 2019
Thank You Pablo. 6 out of 10? Please tell us why in order for us to improve. We value guest feedback.

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing place and very good people are working there. We will be back!
Hospedou-se por 3 diárias em ago. de 2019
Resposta de Chuck em 6 de ago. de 2019
Thank you for your positive comment regarding my staff. You put a smile on my face today. Your comment means a great deal to me and to them. It also comes easy to us because "our guests are great." We look forward to your return stay at Cheston House.

8/10 - Boa

Webb

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Cheston - not a question!
Rain hampered some activity, but I actually enjoyed having the place almost to myself! I would have preferred that they didn't change towels daily (environmental reasons). Breakfast was quite modest, but it was basically what I have daily anyway. Truly nothing special.
Hospedou-se por 3 diárias em ago. de 2019
Resposta de Thomas em 6 de ago. de 2019
Thank you Webb, we appreciate your feedback. In regards to towel changes, we do have an environmental policy in place. Towels will be changed if the guest places the towels on the bathroom floor. Any towels hanging, indicate not to be changed. I'll get the issue straightened out. Yes, I agree breakfast is modest. However, due to Health Dept. codes/regs there's not much more we can do without acquiring a commercial kitchen license. We do the very best we can within the allowable health code regulation. We're always open to suggestions from our guests. Feel free to contact us directly with any suggestion to improve upon what we offer.

8/10 - Boa

Viajante verificado

Hospedou-se por 2 diárias em jul. de 2019
Resposta de CH Crew em 18 de jul. de 2019
Thank you for staying with us. Come see us again soon!!

8/10 - Boa

JR

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Older but nice property. Room was nicely renovated. Very clean. A tad on the expensive side for the level of amenities.
Hospedou-se por 1 diária em jul. de 2019
Resposta de Julio em 16 de jul. de 2019
Thank you JR for your review. We appreciate guest feedback and will look into our price tier in relation to other properties. We like to stay competitive.

4/10 - Insatisfatória

Joe, Boston

Viagem a dois
Pontos negativos: Limpeza
Overall the personnel tried to be accommodating but I would have thought that they would have extra personnel, especially since it was the 4th of July. They not only put us out the gentleman that we ran into it must have been horrible. Need more staff. they all said it was their first weekend alone. We didn't get trash picked up until our 3rd day.
Hospedou-se por 5 diárias em jul. de 2019
Resposta de "X-tra staff member" em 14 de jul. de 2019
Dear Joe, As much as we value and appreciate guest feedback, you've not given a complete and accurate account for the basis of a score of 2 out of 5. What were we trying to accommodate? Why did you think extra personnel would be needed July 4th weekend? and how would you know if we did or did not have extra staff scheduled for the peak hours? You also make an assumption about another gentleman and how it must have been horrible. Don't speak for someone else, they may not have had any issues. Speak only for yourself and only state facts. You also say, "they all said it was their first weekend alone." I believe you have no clue about the statement you made. Who is "they all?" In regards to the trash not being picked up until the 3rd day. Trash removal from every room is at the top of the housekeeping list. What I don't know, is did you have your "Privacy Please" sign on your door. There's just no accurate and factual information in your posting. I certainly wouldn't call it a "guest review." I would like to address issues, you may have had, during your stay directly with you. I invite you to speak with the guest house manager at your convenience.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was close to the beach and it is a quite place to rest and have a honey moon
Hospedou-se por 5 diárias em jun. de 2019
Resposta de Champagne em 18 de jun. de 2019
We definitely are the closest gay guest house to the beach. 1.5 blocks from the ocean! We're very happy you enjoyed your stay at Cheston House. Visit us on your next wedding anniversary and we'll supply the bubbly poolside for your enjoyment. We look forward to your return visit.

8/10 - Boa

Viajante verificado

Hospedou-se por 4 diárias em jun. de 2019
Resposta de Anon em 14 de jun. de 2019
Thank you.

6/10 - Ok

Viajante verificado

Pontos negativos: Comodidades
Just not a great place Shower needed some serious scrubbing
Hospedou-se por 3 diárias em jun. de 2019

10/10 - Excelente

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Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly staff, very accommodating to guests and great location.
Hospedou-se por 4 diárias em mai. de 2019
Resposta de Jason em 31 de mai. de 2019
Thank you for your review. We appreciate feedback from our guests. It's thanks to you we know we're doing it right. Come back and see us soon.

10/10 - Excelente

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Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property very clean with a good swimming pool which was warm and refreshing. My room was large with many amenities Every one was friendly and accommodating
Hospedou-se por 4 diárias em mai. de 2019
Resposta de jason em 31 de mai. de 2019
Perfect!! Thank You!! Spread the word about our property to your friends. Please come back and see us soon. We will look forward to welcoming you back at Cheston House.

10/10 - Excelente

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Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2019
Resposta de Cheston House Staff em 21 de mai. de 2019
Thank you for your 5 star review! We work hard to make sure out guests have an excellent stay!

10/10 - Excelente

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Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tout est très "easy going" et la clientèle est aussi très friendly. Il manquait le service wifi ou du moins il n'y avait rien dans la chambre qui indiquait qu'il était disponible avec le mot de passe.
Hospedou-se por 3 diárias em mai. de 2019
Resposta de Alonzo em 20 de mai. de 2019
Thank you for your review. We apologize about the wi-fi, however, we didn't know you were having an issue. From time to time, the wi-fi gets quirky and needs to be re-set. Thank you for alerting us to the issue. We're pleased you were able to stay with us a bit longer than intended and happy you made it safely back to Canada. We look forward to your return visit to the USA and to Cheston House.