Área da propriedade

Avaliações de Old Town Inn

2.5 out of 5
Old Town Inn
170 Hwy 101, Florence, OR

Avaliações

8,8

Excelente

Nota 10 - Excelente. 494 de 1002 avaliações" "
Nota 8 - Boa. 370 de 1002 avaliações" "
Nota 6 - Ok. 104 de 1002 avaliações" "
Nota 4 - Insatisfatória. 22 de 1002 avaliações" "
Nota 2 - Terrível. 12 de 1002 avaliações" "

9,2/10

Limpeza

9,2/10

Serviço e funcionários

7,8/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

donald p., Lexington

Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 3 de mai. de 2024
Donald,Thank you for staying with us!

10/10 - Excelente

Chris

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonder full location charming little town
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 26 de abr. de 2024
Chris,Thank you for staying with us and for the perfect review! We are very grateful to be so close to our down town area!

8/10 - Boa

Jeffrey

I served its purpose and close to old town
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 12 de abr. de 2024
Jeffrey,Thank you for staying with us. We are very luck to be one of the few hotels so close to our down town shops! Hope to see you back in the future.

10/10 - Excelente

Kerry

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a lovely 1 night stop here. The room was clean, comfortable and spacious. The staff we met were very helpful and friendly. Short walk to the shops and lovely restaurants in old town. Would happily stay again.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 12 de abr. de 2024
Kerry,Thank you for staying with us we are happy you enjoyed your stay! We wish you safe travels.

10/10 - Excelente

Dawn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 12 de abr. de 2024
Dawn,Thank you for staying with us and for the 5 out of 5 Review!

8/10 - Boa

Hugh

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 12 de abr. de 2024
Hugh,Thank you for staying with us. Safe travels!

10/10 - Excelente

Patrick

Viagem em grupo
.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 12 de abr. de 2024
Patrick,Thank you for staying with us!

8/10 - Boa

Tom

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is a go to spot for me in Florence.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Old Town Inn em 3 de abr. de 2024
Hi Tom, Thank you so much for staying with us. We appreciate your feedback and hope to see you again soon!

10/10 - Excelente

Edward

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent property. Best all-around place to stay in Florence.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 8 de mar. de 2024
Edward,Thank you so much for staying with us! And they awesome review! Safe travels.

10/10 - Excelente

Sandra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had a wonderful stay, liked that it was within walking distance to what we wanted to do
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 28 de fev. de 2024
Sandra,Thank you for staying with us! We also love that we are so close to all the little downtown shops and restaurants! We hope to see you back soon and wish you safe travel.

10/10 - Excelente

BONNIE, Gresham

Hospedou-se por 1 diária em jan. de 2024
Resposta de Management em 23 de jan. de 2024
Bonnie,Thank you for staying with us and the 5 out of 5 review!

10/10 - Excelente

Shari

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Management em 2 de fev. de 2024
Shari,Thank you for the perfect review! We hope to see you back soon!

10/10 - Excelente

Mito

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Overall, very good.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Old Town Inn em 27 de nov. de 2023
Hello Mito! Thank you so much for staying with us and for the highest review possible! Come back next year and see our newly renovated rooms. Travel safe!

10/10 - Excelente

Alondra

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great for family trip
We had a great stay! The room was clean and check in was easy. Simple, but nice.
Hospedou-se por 1 diária em out. de 2023
Resposta de Company President and CEO em 8 de nov. de 2023
Alondra,Thanks for being our guest. Hopefully, you’ll have the opportunity to visit us again. Hope you enjoyed your time in Florence.

10/10 - Excelente

Keith

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Company President and CEO em 8 de nov. de 2023
Keith,Glad you enjoyed your stay with us as a guest at the Old Town Inn.

8/10 - Boa

Sam

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Location and service was good. Rooms were clean and comfortable.
Hospedou-se por 1 diária em out. de 2023
Resposta de Company President and CEO em 8 de nov. de 2023
Sam,We appreciate you choosing the Old Town Inn. Glad you enjoyed the clean room and our new beds.

10/10 - Excelente

MARIA

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, convenient, walking distance to shops and restaurants. Definitely would stay here again.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 1 de nov. de 2023
Maria! Thank you so much for staying with us and for taking a moment to write us such a nice review and give us your highest possible rating. Indeed, it is our daily mission to exceed guest expectations with a spotless, reasonably-priced, well-appointed room and exceptional service. We are very happy to know you will be back again.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 1 de nov. de 2023
Greetings from Florence!Thank you very much for staying with us and taking the time to log on to give us a perfect 10 rating. We hope you had a memorable time during your stay and will be back again and again.

10/10 - Excelente

Stewart

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 1 de nov. de 2023
Hi Stewart,A perfect score! Thank you for taking a moment to come here and leave that for us. It is our daily mission to exceed guest expectations with a spotless, reasonably-priced, well-appointed room and exceptional service. So yes, we work hard for a perfect score like yours. You helped make our day! Please come again.

8/10 - Boa

William J

Hospedou-se por 1 diária em out. de 2023
Resposta de Company President and CEO em 8 de nov. de 2023
William,We are grateful you chose the Old Town Inn. Glad you enjoyed your stay.

8/10 - Boa

Mary

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 1 de nov. de 2023
Thank you, Mary, for staying with us and for taking some time to rate your experience with us. We hope you had a memorable time in Florence and will be back to stay with us again.

8/10 - Boa

Alan

Hospedou-se por 1 diária em out. de 2023
Resposta de Company President and CEO em 8 de nov. de 2023
Alan,Hope you enjoyed Florence and thanks for staying with us.

10/10 - Excelente

Ellen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 17 de out. de 2023
Thank you, Ellen, for choosing to stay at the Old Town Inn in Florence and for taking a moment to rate your experience with us. We love getting perfect ratings! We hope you had a great time here in Florence and will be back for more adventure and more of our local beauty throughout the year. Be sure to call ahead of your next visit and ask our staff for their recommendations for a fun-filled day (or two) of activities so you can get the most out of your next visit here in Oregon's Coastal Playground!

10/10 - Excelente

Allison

Hospedou-se por 1 diária em out. de 2023
Resposta de Company President and CEO em 8 de nov. de 2023
Allison,Thanks for being our guest at the Old Town Inn. We hope you enjoyed Florence.

10/10 - Excelente

James F and Ellen W

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good hotel staff and very clean.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 17 de out. de 2023
Thank you, James and Ellen, for choosing to stay at the Old Town Inn in Florence and for taking a moment to review and rate your experience with us. We love getting perfect ratings! We hope you had a great time here in Florence and will be back for more adventure and more of our local beauty throughout the year.

8/10 - Boa

Margery

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Old Town Inn is a simple, but clean property. Rooms are small, but very clean and comfortable beds. The motel is within walking distance of Old Town Florence and the Suislaw River.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 1 de nov. de 2023
Hi Margery,Yep, you nailed it. It is our mission to exceed guest expectations with a spotless, reasonably-priced, well-appointed room and exceptional service. And you're right, our front door is about a block off of fabulous Bay Street where you find all the best food, drink, shops, and galleries in Florence...and we're just minutes from all the fun that makes this area Oregon's Coastal Playground! Please come again soon.

10/10 - Excelente

Maria

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice sized clean room. Walkable to all of old town Florence. Staff responsive and friendly
Hospedou-se por 3 diárias em out. de 2023
Resposta de Guest Relations Manager em 17 de out. de 2023
Thank you, Maria, for choosing to stay at the Old Town Inn in Florence and for taking a moment to review and rate your experience with us. We love getting perfect ratings! We hope you had a great time here in Florence and will be back for more adventure and more of our local beauty throughout the year.

8/10 - Boa

Dayna

Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 1 de nov. de 2023
Hi Dayna,Thank you very much for staying with us and taking a moment to log on and rate your experience. We hope you will be back again soon. Call ahead and we'll help you plan a fun itinerary to get the most out of your next visit.

10/10 - Excelente

Honi

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very quaint little hotel with great conveniences like a mini fridge microwave very comfortable beds and the staff was more than happy to have us be there I usually don’t have somebody offered to help me unload my car and take my things to my room even in a major hotels but here a staff members asked to help now that’s service with a smile
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 17 de out. de 2023
Thank you, Honi, for your nice review of our super-clean, comfortable, convenient, nicely-appointed inn--and our outstanding staff. We are honored by your comments and hope you will stay with us again soon.

10/10 - Excelente

Celia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
They allowed us a late checkout to accommodate a conference call and all the beds are new as of last year. The beds are SO comfortable. There is coffee service and a refrigerator and microwave oven in the room and more tea and hot chocolate service in the office. There is a cute restaurant around the corner; the location is great.
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Celia! Thank you! We are grateful for your nice review and that you gave us a perfect rating. Thanks for pointing out our brand new beds (actually, new earlier this year) and some of the nice little extras included in every room. It is our daily mission to exceed guest expectations with a spotless, reasonably-priced, well-appointed room and exceptional service. Thanks for letting us know that we hit the mark.

10/10 - Excelente

Kathy

Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations Manager em 1 de nov. de 2023
Kathy!Woo-hoo! Another five-star rating for the Old Town Inn! Thank you for choosing to stay with us and for taking time to rate your experience. We hope to see you again soon.

10/10 - Excelente

Ginger

Hospedou-se por 2 diárias em jul. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Hi Ginger,Thank you for choosing to stay at the Old Town Inn in Florence and for taking a moment to review and rate your experience with us. We love getting perfect ratings! We hope you had a great time here in Florence and will be back for more adventure and more of our local beauty.

6/10 - Ok

Bonnie

Pontos positivos: Limpeza
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Hi Bonnie,We are saddened by your low rating and the lack of opportunity to address your concerns while you were here. It is our mission to exceed guest expectations with a spotless, reasonably-priced, well-appointed room and exceptional service. Thousands of other reviews across the internet attest to that and we are sorry you didn't get the same experience for whatever was your reason. Please give us another try in the future so you can have the same great experience as thousands of others!

10/10 - Excelente

Mindy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Our bed was very comfortable and the room was clean.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Thank you, Mindy, for choosing to stay at the Old Town Inn in Florence and for taking a moment to review and rate your experience with us. We love getting perfect ratings! Thank you for noting our brand new beds and our super-clean rooms. We hope you had a great time here in Florence and will be back for more adventure and more of our local beauty.

2/10 - Terrível

Howard

Pontos negativos: Serviço e funcionários
No service at all
The people who run the motel are not the friendliest people. And if you stay more than one night you have to go get your towels and coffee from the office. They have no maid service. I wouldn't stay here again.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
We go over our housekeeping policy with every guest and they sign an acknowledgment of it before they can check in. We're surprised and disappointed by your comments. You're right: Over the course of a three-night stay, we do not enter a guest room unless asked to. This pandemic/post-pandemic era practice is widespread in our industry. Rooms are thoroughly and professionally cleaned between guests, so your libelous claim that we do not have "maid" service (they are housekeepers, by the way) is way off base. Our outstanding staff get excellent reviews for their professionalism, friendliness, and hospitality across all venues. We'll let those speak for us instead. We wish you safe travels.

8/10 - Boa

John

Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 17 de out. de 2023
Hi John,Thank you for staying at the Old Town Inn while you were in Florence. We hope you had a great time in our town and will be back for some epic adventures in the future.

6/10 - Ok

Mikal

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Nice office manager. Handy walk to Old Town. But limited TV with no guide or direction, no AC and had to put a pillow over the router during the night 'cause it blinked like a neon light in the room.
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Hi Mikal,Thank you for staying with us and for taking a moment to offer your thoughts. You're right, we lack AC, but not for lack of trying. City officials have rejected our every proposal for a retrofit solution, so we remain like nearly every other lodging on the Oregon Coast--except for providing those portable fans in every room. We apologize for our router. Yours is the very first comment we've had like that. We will take your comment about our TV service under advisement.

6/10 - Ok

Marilyn

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Hi Marilyn,We are saddened by your low rating and the lack of opportunity to address your concerns since you didn't leave any comments. It is our mission to exceed guest expectations with a spotless, reasonably-priced, well-appointed room and exceptional service. Thousands of other reviews across the internet attest to that and we are sorry you didn't get the same experience for whatever was your reason. Please give us another try in the future so you can have the same great experience as thousands of others!

8/10 - Boa

Sara

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff very accommodating and helpful, going the extra mile. Comfortable bedding.
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Thank you for choosing to stay at the Old Town Inn in Florence and for taking a moment to review and rate your experience with us. We appreciate your comments on our brand new beds and our outstanding staff. Please come again.

10/10 - Excelente

Brenda

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
clean and the motel staff was very accommodating
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Hi Brenda,Thank you for choosing to stay at the Old Town Inn in Florence and for taking a moment to review and rate your experience with us. We love getting perfect ratings! We hope you had a great time here in Florence and will be back for more adventure and more of our local beauty. Thank you for noting our super-clean rooms and our helpful, friendly, knowledgeable staff.

10/10 - Excelente

Ronald

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No air conditioning
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 18 de set. de 2023
Hi Ronald,Thank you for staying at the Old Town Inn during our awesome weather! You're right, we lack AC just like most lodgings (and offices, homes, shops, restaurants, etc.) along the Oregon Coast. But for us, it's not for lack of trying. Our retrofit plans have been denied by city building officials. However, unlike other places, we do provide those portable fans which, when used along with the bathroom fan, can work quickly to bring in the cooling breezes off the nearby ocean and river. We're glad you were here for some spectacular weather and hope to see you back again at different times of the year since there's always something fun going on in Florence.

10/10 - Excelente

Christine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very comfortable. Loved the area.
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Thank you, Christine, for choosing to stay at the Old Town Inn in Florence. We hope you had a great time visiting our area and will be back again for more adventure and more of our local beauty.

10/10 - Excelente

Maureen, Brookings

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Comfy bed, excellent water pressure in shower, very clean, nice people
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Hi Maureen,Thank you for staying with us and for taking a moment to review and rate your experience with us. We love getting perfect ratings! We hope you had a great time here in Florence and will be back for more of our local beauty and more great adventures. Thanks also for noticing our brand new beds, our super-clean rooms, and for mentioning our outstanding staff. Please come again.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Thank you very much for choosing the Old Town Inn for your recent Florence getaway. Thanks also for taking a moment to review and rate your experience with us. We hope you had a great time here in Florence and will be back for more of our local beauty and more great adventures.

10/10 - Excelente

Gloria

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Hi Gloria,Thank you for staying with us and for taking a moment to review and rate your experience with us. We love getting perfect ratings! We hope you had a great time here in Florence and will be back for more of our local beauty and more great adventures.

8/10 - Boa

Mariia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good Stay for the Value
We stayed at the inn for 1 night as a part of the longer trip. The room was super clean, though in need of renovations. The room had no AC, but there was a fan and we opened the window to let the cool air in. It was a bit noisy outside in the early morning, looked like the cleaning crew started to prepare the rooms. Overall a good hotel to stay for 1-2 nights
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 23 de set. de 2023
Thank you, Mariia, for staying with us and posting your comments. We hope you had a great time here in Florence and will be back again and again throughout the year to make more memories here in Oregon's Coastal Playground.

10/10 - Excelente

Larry D.

Could use wall AC..instead of room fan…
Hospedou-se por 2 diárias em set. de 2023
Resposta de Guest Relations Manager em 23 de set. de 2023
Thank you, Larry, for staying with us and for giving us a 5-out-of-5 score, despite how the great weather warmed up your room. To be fair, we are just like most lodgings (and offices, homes, shops, restaurants, etc.) along the Oregon Coast, and lack AC. But for us, it's not for lack of trying. Our retrofit plans have been denied by city building officials. However, unlike other places, we do provide those portable fans which, when used along with the bathroom fan and the narrow security windows, can work quickly to bring in the cooling breezes off the nearby ocean and river. We're glad you were here for some spectacular weather and hope to see you back again at different times of the year.

10/10 - Excelente

Leah

Hospedou-se por 2 diárias em set. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Hi Leah,Thank you for staying with us and for taking a moment to review and rate your experience with us. We love getting perfect ratings! We hope you had a great time here in Florence and will be back for more of our local beauty and more great adventures.

10/10 - Excelente

Dawn

Hospedou-se por 1 diária em ago. de 2023
Resposta de Guest Relations Manager em 6 de out. de 2023
Hi Dawn,Thank you for staying with us and for taking a moment to review and rate your experience with us. We love getting perfect ratings! We hope you had a great time here in Florence and will be back for more of our local beauty and more great adventures.

10/10 - Excelente

Salvador

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Manager em 23 de set. de 2023
Hi Salvador,Thank you very much for staying with us and taking the time to give us your highest possible rating. We hope you had a memorable time in Florence and will be back again and again.