Praia

Avaliações de The First Collection Business Bay

The First Collection Business Bay
Al Amal St, Dubai, Dubai

Avaliações

8,8

Excelente

Nota 10 - Excelente. 116 de 197 avaliações" "
Nota 8 - Boa. 45 de 197 avaliações" "
Nota 6 - Ok. 24 de 197 avaliações" "
Nota 4 - Insatisfatória. 6 de 197 avaliações" "
Nota 2 - Terrível. 6 de 197 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

8,8/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

CARLOS

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de GM em 17 de nov. de 2023
Dear CARLOS,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesGeneral Manager

10/10 - Excelente

Camila

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom hotel.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de GM em 14 de nov. de 2023
Dear Camila,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesGeneral Manager

10/10 - Excelente

Vera

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2023
Resposta de Greg em 29 de out. de 2023
Dear Vera,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Warm regards,Greg Moses Cluster Hotel Manager

10/10 - Excelente

Katia

Hospedou-se por 3 diárias em out. de 2023
Resposta de Greg em 18 de out. de 2023
Dear Katia,Thank you for a perfect 10 rating!We hope to welcome you back in the near future.Kind Regards,Greg MosesCluster Hotel Manager

6/10 - Ok

Paolo A.

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
O Hotel é bem localizado e o quarto confortável. Detalhes negativos: Posição da saída do ar condicionado dentro do quarto é ruim, o ar irá sempre cair em cima de que está na cama, e isso durante a noite é bem incômodo. Posição da porta do banheiro em relação a porta do box: Mal planejada. Local para café da manhã: Acho q esse foi o pior ponto . O local é pequeno é mal planejado. Para tomar café precisa ter muita paciência pois nada é prático. A máquina que faz o café é MUITO lenta. E o café da manhã não é internacional. Na minha opinião FRACO para um hotel que quer sustentar 5 estrelas. Minha nota geral pro hotel: 3 (bem razoável)
Hospedou-se por 3 diárias em out. de 2023
Resposta de Greg em 18 de out. de 2023
Dear Paolo,Thank you very much for your constructive feedback.Whilst it was a pleasure to have you as our guest, we are sorry to hear that you were not fully pleased with your overall experience. Rest assured that this does not reflect what we aim at delivering to our valuable guests such as you. Thank you for helping us to continuously enhance our guest experience and we do hope that you will visit us again in the future and give us an opportunity to change your opinion.Kind Regards,Greg MosesCluster Hotel Manager

8/10 - Boa

RICHARD

Hospedou-se por 7 diárias em jun. de 2023
Resposta de GM em 21 de jul. de 2023
Dear Richard,Thank you for taking a moment to share your experience at the first collection business bay. We look forward to welcoming you back again soon...Kind Regards,Greg MosesHotel Manager

6/10 - Ok

RICHARD

Hospedou-se por 8 diárias em jun. de 2023
Resposta de GM em 21 de jul. de 2023
Dear Richard,Thank you for taking a moment to share your experience at the first collection business bay. We look forward to welcoming you back again soon...Kind Regards,Greg MosesHotel Manager

10/10 - Excelente

Ramon, Calgary

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Customer service is excellent. Cleanliness and immediate response on issue is really great
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Kind Regards, Greg Moses Cluster General Manager em 17 de mai. de 2024
Dear Ramon,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our customer service to be excellent and that we were able to respond quickly to any issues you encountered.We strive to provide exceptional service and ensure a clean and comfortable environment for all our guests. Your feedback lets us know we're on the right track.Once again thank you for staying with us and we will wait for your soonest come back.

10/10 - Excelente

Alejandro

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Special mention Mr Karim at front desk he was super attentive and very helpful.
Hospedou-se por 6 diárias em mai. de 2024
Resposta de GM em 16 de mai. de 2024
Dear Alejandro,Thank you for taking the time to leave a review! We're thrilled to hear you enjoyed your stay with us.We're especially happy to hear that you found Mr. Karim at the front desk to be attentive and helpful. We'll be sure to pass on your kind words to him.Thank you again for choosing us, and we hope to welcome you back soon.Sincerely,Greg MosesCluster General Manager

8/10 - Boa

Maha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely staff
Hospedou-se por 7 diárias em mai. de 2024
Resposta de Greg em 14 de mai. de 2024
Dear Maha,Thank you for your lovely comment! We're delighted to hear that our staff made your stay enjoyable. We look forward to welcoming you back soon!Kind Regards,Greg MosesCluster Hotel Manager

6/10 - Ok

Wissam

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Generally it’s very good, however I was not happy at all when I had to pay extra fees because I checked in earlier and the room was ready! I never had to pay any fees for early check in at any hotel before. Their excuse was that “it’s busy time!” What does this have to do with paying additional fees when the room is ready for check in???!!!
Hospedou-se por 2 diárias em mai. de 2024
Resposta de GM em 16 de mai. de 2024
Dear Wissam,Thank you for taking the time to leave a review. We're glad you enjoyed your stay overall.We understand your frustration regarding the early check-in fee, especially when the room was already prepared. We apologize for any inconvenience this caused.Early check-in is a valuable service we offer when possible, particularly during busy seasons. It allows us to prioritize thorough cleaning and preparation of the room for departing guests before welcoming new arrivals at our standard check-in time of 3 pm.While we aim to accommodate early check-in requests free of charge whenever possible, during peak times, this may incur a fee to ensure a smooth transition for all our guests. This fee helps us maintain our cleaning standards and provide the best possible experience for everyone.We appreciate your feedback and will consider how to better communicate our early check-in policy in the future.We hope to welcome you back again soon!Kind Regards,Greg MosesCluster General manager

10/10 - Excelente

Neetu

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Perfect
Hospedou-se por 8 diárias em abr. de 2024
Resposta de Kind Regards, Greg Moses Cluster General Manager em 9 de mai. de 2024
Dear Neetu,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
One if the super professional stuff and everything was amazing
Hospedou-se por 9 diárias em abr. de 2024
Resposta de GM em 5 de mai. de 2024
Dear Mark,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 - Ok

Joyce

Pontos positivos: Serviço e funcionários
Hospedou-se por 6 diárias em mar. de 2024
Resposta de GM em 5 de mai. de 2024
Dear Joyce,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 - Excelente

Claus-Peter

Pontos positivos: Condições e instalações da propriedade
Leider relativ schlechte Anbindung an den öffentlichen Nahverkehr
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Greg Moses em 28 de abr. de 2024
Dear Claus-Peter,Thank you for taking the time to review your recent stay. We sincerely apologize for the inconvenience caused by the limited public transport connections near the hotel. We understand the importance of convenient access to public transportation, and we are constantly exploring options to improve accessibility for our guests.As well kindly note that we offer complimentary shuttle service to different locations for the convenience of our valued guests.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Kind Regards,Greg MosesCluster Hotel Manager

10/10 - Excelente

Atixhe

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect location
Hospedou-se por 1 diária em abr. de 2024
Resposta de Greg Moses em 27 de abr. de 2024
Dear Atixhe,Thank you for a 5-star review!We look forward to welcoming you back soon!RegardGreg MosesCluster Hotel Manager

8/10 - Boa

Jackelyn

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a nice experience even those too much construction around and the view is almost that Construction
Hospedou-se por 14 diárias em abr. de 2024
Resposta de Greg Moses em 24 de abr. de 2024
Dear Jackelyn,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Warm regards,Greg Moses Cluster Hotel Manager

10/10 - Excelente

Liliana

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was very accommodating they had great restaurants. I wish I had the opportunity to use there services with partnering hotel for the many pools
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Greg Moses em 24 de abr. de 2024
Dear Liliana,Thank you for your wonderful review! Your comments regarding our friendly staff are a delight to read.We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 - Excelente

Jorge

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Just the USB conections
Hospedou-se por 6 diárias em abr. de 2024
Resposta de GM em 22 de abr. de 2024
Dear Jorge,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.Your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We look forward to welcome you back at out hotel.Kind Regards,Greg MosesCluster General Manager

6/10 - Ok

Babor

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The gym was to small, big dislike
Hospedou-se por 7 diárias em abr. de 2024
Resposta de GM em 22 de abr. de 2024
Dear Babor,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

8/10 - Boa

Mirela

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place quite
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Kind Regards, Greg Moses Cluster General Manager em 15 de abr. de 2024
Dear Mirela,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 - Excelente

Tien, Düsseldorf

Pontos positivos: Limpeza
Hospedou-se por 6 diárias em abr. de 2024
Resposta de GM em 11 de abr. de 2024
Dear Tien,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.We can't wait to welcome you back soon,Kind Regards,Greg MosesCluster General Manager

6/10 - Ok

Muhammed Burak, Freiburg im Breisgau

Pontos positivos: Comodidades e condições e instalações da propriedade
Es gab in unserem Stock ein Feueralarm und das Personal hat nicht reagiert weil es anscheinend kein echtes Alarm war. Unser gesamter Stock stand unten am Sammelpunkt und hat gewartet. Leider wurden wir nicht aufgenommen sehr unprofessional vom Personal.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de GM em 10 de abr. de 2024
Dear Muhammed Burak,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We do apologize for any inconvenience caused, your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

10/10 - Excelente

Marija

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
this was the best hotel i ever been, the service and the people at this hotel was so so cute and friendly, 10/10 allways the best!
Hospedou-se por 7 diárias em abr. de 2024
Resposta de GM em 10 de abr. de 2024
Dear Marija,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Warm regards, Greg Moses Cluster General Manager

10/10 - Excelente

Cady

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
consiglio
Hospedou-se por 5 diárias em mar. de 2024
Resposta de GM em 8 de abr. de 2024
Dear Cady.Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 - Ok

Hysri

Pontos positivos: Limpeza e serviço e funcionários
Ist okay aber nicht für Dubai
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Greg em 5 de abr. de 2024
Dear Hysri,Firstly, thank you for taking the time to share your review. Listening to our guest feedback allows us to enhance our services and facilities. Please accept my sincere apologies for any inconvenience you experienced during your recent stay with us. I have passed your valuable comments to the relevant department heads for you to look over and take action.We hope you allow us the opportunity to welcome you back and exceed your expectations in the future.Kind Regards,Greg MosesCluster Hotel Manager

6/10 - Ok

Ematies

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
Not kids friendly
Hospedou-se por 13 diárias em mar. de 2024
Resposta de Greg Moses em 3 de abr. de 2024
Dear Ematies,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 - Excelente

Mark

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good quality accommodation. Great breakfast and evening buffet dinners. Very clean (thanks, Aisha, for cleaning my room thoroughly!). Nice pool (although some tiles on the bottom missing so should be replace). Lovely outdoor breakfast area. Really enjoyed my stay!
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Greg Moses em 31 de mar. de 2024
Dear Mark,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

10/10 - Excelente

Emsi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was perfect!
Hospedou-se por 9 diárias em mar. de 2024
Resposta de Kind Regards, Greg Moses Cluster General Manager em 29 de mar. de 2024
Dear Emsi,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

6/10 - Ok

Frozan van de

Het ontbijt was niet goed en waardig voor een hotel met 4 a 5 sterren in Dubai.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Greg Moses em 27 de mar. de 2024
Dear Frozan van de,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 - Excelente

Charbel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Greg em 26 de mar. de 2024
Dear Charbel,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear you enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesHotel Manager

10/10 - Excelente

Sofia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Αlles so weit so gut. Bin für dieses geld was ich ausgegegen habe zufrieden. Habe nur für 100€ ein Upgrade gemacht. Ansonsten habe ich nichts in anpruch vom service genommen.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Greg Moses em 24 de mar. de 2024
Dear Sofia,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

10/10 - Excelente

Rebeca

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked this place
Hospedou-se por 10 diárias em fev. de 2024
Resposta de Greg Moses em 19 de mar. de 2024
Dear Rebeca,I would like to thank you for the wonderful feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we can improve and sustain our level of service.Warm regards,Greg MosesCluster Hotel Manager

10/10 - Excelente

Elin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really like the rooms/ balcony, pool outside so you can suntanning. The staff is really service minded and really kind. Breakfast is good also!!
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Greg Moses em 17 de mar. de 2024
Dear Elin,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.Warm regards,Greg MosesCluster Hotel Manager

8/10 - Boa

Taranvir

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel is relatively new, it’s situated in good location with only a 10 min drive to downtown (Burj Khalifa & Dubai Mall). The rooms are spacious and well cleaned. There is a lot of building work around this hotel which gets noisy when next to the pool. There isn’t a wow factor for the hotel, but for the price point it was fine. The breakfast is just normal, again with no wow factor, but the staff are amazing! Jane at reception was great, she really looked after us, and I’d like to thank her personally for complaining for a later check out on our behalf! Thanks Jane!!
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Greg em 16 de mar. de 2024
Dear Taranvir,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.I have passed on your valuable comments to the relevant department heads for you to look over and take action.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

10/10 - Excelente

Alison

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Greg Moses em 5 de abr. de 2024
Dear Alison,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg Moses Cluster Hotel Manager

10/10 - Excelente

Sonali

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed with my family for 3 days in this hotel and my stay was amazing. We booked an executive suite and the view from the room was amazing. Hotel service and pool area was very nice.We also enjoyed great food in this hotel.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Greg em 14 de mar. de 2024
Dear Sonali,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

8/10 - Boa

Irina

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kind Regards, Greg Moses Cluster General Manager em 2 de abr. de 2024
Dear Irina,Thank you so much for taking the time to share your review, we really appreciate it. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review as this inspires us to do better every day.I hope to have the pleasure to welcome you back in future.

10/10 - Excelente

WOO HYUNK

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
좋은호텔~~
Hospedou-se por 4 diárias em fev. de 2024
Resposta de GM em 8 de mar. de 2024
Dear WOO,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

8/10 - Boa

Caroline

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2024
Resposta de GM em 3 de mar. de 2024
Dear Caroline,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 - Excelente

Victoria

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked the hotel, breakfast was good with plenty of choices but the BEST of everything is the staff. Kudos for the person who assisted me at the check in (I am sorry I do not have his name), and special thanks for Asfand, the wonderful guy that did my check out.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de GM em 26 de fev. de 2024
Dear Victoria,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that the breakfast and the staff services met your expectations.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

8/10 - Boa

Herbert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Allover Great. F&B like breakfast needs to be better organized!
Hospedou-se por 3 diárias em fev. de 2024
Resposta de GM em 26 de fev. de 2024
Dear Herbert,Thank you for your recent visit and for taking the time to review your stay at the first collection business bay. We are so pleased to hear that your overall experience was great.We take pride in attending to our guests’ needs the best possible ways and welcome any new opportunity to improve our services. Your Reviews give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We hope to welcome you back soon at our hotel.Kind Regards,Greg MosesCluster General Manager

10/10 - Excelente

lama

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing service very friendly and helpful safe
Hospedou-se por 3 diárias em fev. de 2024
Resposta de GM em 22 de fev. de 2024
Dear lama,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind regards,Greg Moses,Cluster General Manager

10/10 - Excelente

Hamila

Hospedou-se por 6 diárias em fev. de 2024
Resposta de Greg Moses em 20 de mar. de 2024
Dear Hamila,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 - Excelente

Günther

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em fev. de 2024
Resposta de GM em 19 de fev. de 2024
Dear Gunther,Thank you for choosing to stay with us and for giving us a high rating.We are so blessed to know that the hotel met your expectations and looking forward to your next visit. Kind Regards,Greg MosesCluster General Manager

8/10 - Boa

Kaori

Pontos positivos: Limpeza e serviço e funcionários
特に豪華でもオシャレでもありませんが必要十分なホテルです。3泊しましたが特に不満はありません。 ビジネスベイに位置するといっても街の中心から少し外れた感じで周りにレストランなどあまりないようでした。 窓からの景色は遠くに幹線道路が見えるだけですが騒音などはなく静かで落ち着けました。 設備はシャワーの金具が外れたり洗面台の水栓が開かなかったりしましたが大きな問題はありませんでした。 無料の飲料水が1泊ごとに1リットル位のビンで置いてありました。 ベッドは固さやシーツ、枕など快適でした。 フロント受付の方やベーカリーのスタッフなど皆んな感じが良かったです。
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Greg Moses em 21 de fev. de 2024
Dear Kaori,Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding our friendly staff are a delight to read. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 - Excelente

GURPAL SINGH

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kind Regards, Greg Moses Cluster General Manager em 18 de fev. de 2024
Dear Gurpal Singh,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.

10/10 - Excelente

Lewis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Couples Trip to the city!
We really enjoy our stay at First Collection Business Bay, our second time to Dubai and knew we would save a bit of money by staying a little further out and this hotel was still within the proximity of downtown Dubai and a short taxi ride into the mall too.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de GM em 17 de fev. de 2024
Dear Lewis,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that you have enjoyed your recent stay at our hotel, we aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 - Excelente

Elsa

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kind Regards, Greg Moses Cluster General Manager em 18 de fev. de 2024
Dear Elsa,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your honest review. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver memorable experiences to all our guests.

10/10 - Excelente

Nedim

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Alles war bestens!!
Hospedou-se por 6 diárias em fev. de 2024
Resposta de GM em 15 de fev. de 2024
Dear Nedim,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager