Hi Kathleen, We appreciate your detailed feedback on your recent stay with us. It's wonderful to hear that you found the beds super comfortable. We understand the challenges you faced due to nearby construction, the state of the pool, cleanliness issues, and parking limitations. Your comments are incredibly valuable, and we will take immediate action to address these concerns. Thank you for choosing to stay with us, and we look forward to offering an enhanced experience on your next visit. Best regards, Team Kasa

Hi Kristen, We are grateful for your detailed feedback regarding the lack of information on property amenities and local facilities, as well as the parking and toiletry issues you encountered. Your comments are valuable to us, and we will take immediate steps to rectify these shortcomings to ensure a more seamless experience for our guests in the future.Sincerely, Team Kasa

Hi Brian, We are thrilled to hear that your group had a wonderful time at Kasa Rino Denver! It's fantastic to know that the unit provided the privacy and cleanliness you were looking for. We appreciate your feedback on the location and will continue to strive for an even better experience for your next visit. See you back soon! Best regards, Team Kasa

Hi Sue, We are delighted to hear that you had a wonderful stay at Kasa Rino Denver and that you found the property to be secure, clean, and peaceful. Your feedback regarding the initial arrival process is valuable to us, and we will take steps to ensure a smoother experience for our guests in the future. We appreciate your understanding and patience in this matter. Best regards, Team Kasa

Hi Kevin, We're genuinely sorry to hear about the challenges you experienced during your stay with us. It's disheartening to learn that external factors, such as the nearby train depot and its accompanying noise, significantly impacted your comfort and rest. While these elements are beyond our control, we understand the importance of a peaceful environment in providing a pleasant stay. Regarding the check-in process, we aim to offer a secure and efficient system for our guests. We understand that the advanced technology, including facial recognition scans, may have felt overwhelming. We appreciate this feedback and will strive to make our booking and check-in processes as clear and straightforward as possible. Thank you for taking the time to share your feedback. It's invaluable to us as we continue to improve our guests' experiences. If there's anything else we can do to assist you, please don't hesitate to let us know. Sincerely, Team Kasa

Hi David,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Jesus, We are delighted to learn that you had an excellent experience during your stay with us at Kasa Rino Denver. We look forward to welcoming you back for another memorable visit soon. Best regards, Team Kasa

Hi Angel, We sincerely apologize for the inconveniences you faced during your stay, including the construction noise, difficulties with access codes, package handling, and noise disturbances. Your feedback is invaluable as we strive to improve our services and ensure a more pleasant experience for all our guests. We understand the importance of early access and regret any delays you experienced. Rest assured, your comments have been carefully noted and will be addressed promptly by our management team. Sincerely, Team Kasa

Hi Loran, Thank you so much for taking the time to share your positive feedback with us. We are thrilled to hear that you had a great experience at Kasa Rino Denver. Your kind words truly motivate us to continue delivering exceptional service to all our guests. Best regards, Team Kasa

Hi Tiffany,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Martha,We are thrilled to hear that you found our property very clean and the self-check-in process convenient, providing all the amenities you needed. Your satisfaction is our top priority, and we can't wait to have you back for another exceptional stay with us!Best regards,Team Kasa

Hi Donna,Thank you for sharing your experience at Kasa Rino Denver with us. We appreciate your feedback and are grateful for your kind words about the positive aspects of the apartment. We also understand the challenges you faced with the surrounding area, such as the train noise and ongoing construction, and we apologize for any inconvenience caused. Your feedback is invaluable to us as we strive to enhance our services and address these issues. We're glad to hear that you found the location convenient in relation to Coors Field.Sincerely,Team Kasa

Hi David,Thank you so much for your kind words! We are thrilled to hear that you had a very nice experience with us. It's feedback like yours that motivates us to continue delivering exceptional service to all our guests. We can't wait to welcome you back for another wonderful stay!Best regards,Team Kasa

Hi John,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Renee,We're delighted to hear that your check-in and check-out process was easy and smooth. It's wonderful to know that the apartment was clean, spacious, and comfortable. Thank you for your positive feedback! We eagerly anticipate your return in the near future.Best regards,Team Kasa

Hi Mark,Thank you for taking the time to share your feedback with us. We're sorry to hear about the inconvenience you experienced with parking. We understand how frustrating that must have been, especially after arranging for covered parking for two nights. Your comfort and satisfaction are top priorities for us, and we'll look into how we can improve our parking arrangements to prevent such issues in the future.On a brighter note, we're delighted that you loved the room and the convenience of having a full kitchen at your disposal. It's great to know that these aspects of your stay were positive. We appreciate your understanding and hope to have the opportunity to welcome you back soon, with an even smoother experience from start to finish.Best regards,Team Kasa

Hi Marlyn and Miguel,Thank you for taking the time to share your experience with us. We're glad you found our place comfortable, though we regret any inconvenience caused by the size limitations and the snow plowing issue. Ensuring our guests have easy and safe access to our properties, regardless of the weather, is a top priority. We'll immediately address the snow removal and access to trash dumpsters to improve the experience. For future stays, we'd love to help you find a unit that perfectly fits your group's needs, including ample space to relax and dine together. See you soon!Best regards,Team Kasa

Hi Carolyn,Thank you for your positive review of Kasa Rino Denver! We're delighted to hear that you found the apartment complex similar to modern apartments with good community features and amenities. We appreciate your feedback regarding the thin walls and kitchen equipment. It's exciting to see the ongoing development in the RiNo district, and we can't wait to witness how the area evolves in the future. We hope to have the pleasure of welcoming you back soon!Best regards,Team Kasa

Hi Matia,It's wonderful to hear about your delightful staycation experience with us in Denver! We're so glad you found the self-check-in and check-out process convenient and that our commitment to security added to your comfort. It sounds like the memory foam-topped beds were a hit, and we're thrilled that everything met your expectations for cleanliness and comfort. Your recommendation means the world to us, and we eagerly look forward to hosting you soon. Thank you for choosing Kasa Rino for your special getaway!Best regards,Team Kasa

Hi Jennifer,We're thrilled that you loved your stay at Kasa Rino Denver! Thank you for your kind words. It's wonderful to hear that you found the apartment gorgeous, clean, and bright. We understand the importance of convenient parking, so we're glad you appreciated the parking garage option. Our location is indeed ideal for both Rino and downtown Denver, making it convenient for work and exploration. We can't wait to welcome you back for another fantastic stay in the near future!Best regards,Team Kasa

Hi Katherine,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi CLEVELAND,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Lauren,Thank you for choosing Kasa Rino Denver for your recent stay! We are thrilled to hear that you had a great experience with us. We can't wait to welcome you back in the near future!Best regards,Team Kasa

Hi Jon,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Luis,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Haangkyong,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Shameel,Thank you for taking the time to share your feedback. We apologize for any inconvenience experienced with the parking situation. We understand how frustrating it can be when parking is not up to expectations, and we will work on improving this aspect of our service. Additionally, we appreciate you bringing the issue with the washing machine's detergent compartment to our attention. Our maintenance team will thoroughly inspect it to ensure that the pods dissolve properly. We're glad to hear that everything else during your stay was great. We value your patronage and look forward to welcoming you back for another enjoyable experience!Best regards,Team Kasa

Hi Ari-Lee,Thank you for taking the time to leave us a review. We're thrilled to hear that your extended stay at Kasa Rino Denver felt like home. It's always our goal to provide a comfortable and welcoming environment for all our guests, and we're delighted that we could meet your expectations. Your kind words mean a lot to us and we appreciate your feedback. We hope to have the pleasure of welcoming you back in the future!Best regards,Team Kasa

Hi Jamie,Thank you for your feedback. We're glad you enjoyed the unit's comfort and spaciousness. We apologize for the cleanliness issues and storage limitations – we're addressing these concerns to enhance our accommodations. We're also mindful of your remarks on TV availability, parking, and noise disturbances, and are actively working to improve these aspects. Your safety and satisfaction are our priorities, and we appreciate your insights as they help us grow. We hope to welcome you back for a better experience.Sincerely,Team Kasa

Hi Yolanda,Thank you for choosing Kasa Rino Denver for your downtown stay! We're thrilled to hear that you found our unit quiet and pristine, providing you with a peaceful and comfortable experience. We understand that the ongoing construction in the area can be challenging, but we're glad that once inside, you were able to enjoy a tranquil environment. It's great to know you appreciated the extra security feature of the keypad entry and the code requirement for elevator access after five. We understand that parking in the area can be difficult, which is why we offer paid parking to ensure convenience for our guests. We're delighted that our location was perfect for your downtown Denver meetings and provided easy access to the interstate, allowing you to attend your other meetings without any hassle. We truly appreciate your recommendation to others to give Kasa a try. We look forward to welcoming you back for another exceptional stay!Best regards,Team Kasa

Hi Tom,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi hyunjung,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Andrew,Thank you for sharing your positive experience at our property! We're delighted to know you found great value during your stay. Regarding the local area, Austin is indeed a rapidly developing city, and we're optimistic that our neighborhood will soon have a wider array of dining, coffee, and grocery options. We're keeping a close eye on these exciting developments to enhance the convenience and experience for our guests. Your feedback is greatly appreciated, and we can't wait to have you stay with us again to explore the new and vibrant offerings around. See you soon! Best regards,Team Kasa

Hi ADRIANA,We're sorry to hear that parking posed a challenge during your visit. We recognize the importance of convenient parking and are actively enhancing our options to make your experience smoother. Additionally, we understand your concerns about the presence of homeless individuals in the vicinity. Please know that the city is diligently working to address this complex issue, prioritizing the well-being of local businesses, visitors, and residents alike. Your feedback is invaluable, and we're grateful for your understanding. Despite these hurdles, we hope your stay was enjoyable, and we eagerly await the opportunity to host you again soon.Best regards,Team Kasa

Hi Ji Wook,We're delighted to hear that you had a pleasant stay at our Kasa Rino Denver apartment. It's great to know that you found our apartment clean and spacious, providing you with the perfect amount of space and privacy with its two separate rooms. We take pride in maintaining the cleanliness of our apartment, ensuring that it meets the highest standards of comfort and hygiene. We're thrilled that you enjoyed the convenience of our top-notch facilities, including the swimming pool, gym, and outdoor barbecue area. These amenities are designed to enhance your stay and provide you with a variety of options for relaxation and recreation. Additionally, we're pleased to be located in close proximity to downtown Denver, allowing you easy access without the need to rely on highways. This makes exploring the city and its attractions even more convenient for our guests. Thank you for sharing your positive experience with us, and we look forward to welcoming you back in the future!Best regards,Team Kasa

Hi Fernando,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Rebecka,Thank you for sharing your experience with the check-in process at our Kasa property. We apologize for any frustration and inconvenience this caused. Our goal is to ensure both security and ease for our guests, but it seems we missed the mark in balancing these aspects for your visit.The steps involving ID verification and facial recognition are part of our effort to enhance security and guest safety, but we understand that this can be cumbersome, especially when learning about these requirements after booking. We're actively improving communication about these processes so guests are better informed beforehand.We also acknowledge the inconvenience caused by the timing of access to entrance codes and parking information. We aim to make this process as smooth as possible and will review our procedures based on your feedback.Regarding parking, we understand the challenges of street parking in downtown areas and are exploring ways to provide clearer and more convenient parking options for our guests.We're glad you found the unit to be nice, and we truly regret that the other aspects of your experience overshadowed this. We hope you consider giving us another chance to show you the level of service and convenience we strive to provide at Kasa.Sincerely,Team Kasa

Hi Ari-Lee,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Lars,We're really sorry to hear about the unexpected charges on your account, and we completely understand your concern. Transparency is crucial to us, and we always aim to ensure that our guests are fully informed about any additional fees before proceeding with a reservation.For clarity, additional fees and important information about your stay are provided in the "Important Information" section of our property listing. Sometimes, these fees are for services or amenities that you might opt into during your stay (such as parking or pet fees) and we want to make sure you have all the details about any potential extra costs upfront.If there is anything further we can assist you with, please do not hesitate to let us know. Thank you for bringing this to our attention.Sincerely,Team Kasa

Hi,Thank you for choosing Kasa Rino Denver. We're thrilled to hear that you enjoyed our refreshing interiors and that you had seamless access to your unit. We appreciate your feedback regarding the presence of homeless individuals in the area. We are actively working to address this concern and create a safer environment for our guests. We hope that this issue will not overshadow your overall positive experience with us. We look forward to welcoming you back in the future.Best regards,Team Kasa

Hi Russtanna,We're glad you loved our new, clean, and spacious property with great common areas and amenities. It's fantastic to hear that our text support was responsive and check-in/out were super easy. Thank you for your kind words and we eagerly anticipate your return!Best regards,Team Kasa

Hi,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Dawn,We're glad to hear that you had an amazing experience at Kasa Rino Denver. Your positive feedback is greatly appreciated. We hope to welcome you back soon!Best regards,Team Kasa

Hi Roy,Thank you for your review and feedback. We appreciate your kind words about the property. We understand that external factors beyond our control, such as train noise and homeless camps, may have been a concern for you. We apologize for any inconvenience caused. We value your feedback and hope to have the opportunity to welcome you back in the future.Best regards,Team Kasa

Hi Ana Maria,Thank you for your positive review! We appreciate your kind words about our clean and modern property. We apologize for the inconvenience of street parking, but we're glad it didn't affect your overall experience. We eagerly anticipate your return in the near future.Best regards,Team Kasa

Hi Nathan,We're glad you enjoyed your stay at our condo. Despite the construction in the area, we're happy to know that you found it quiet and were able to use the bikes and scooters to get downtown. Thank you for your feedback, and we eagerly anticipate your return in the near future!Best regards,Team Kasa

Hi Sydney,We're glad to hear that you had a wonderful stay at Kasa Rino Denver! Thank you for your positive feedback. We appreciate your suggestion regarding the curtains and will definitely consider it. We look forward to hosting you again!Best regards,Team Kasa

Hi Isabella, We're absolutely thrilled to hear that you had such a wonderful experience with us! Knowing that you found our accommodations to be clean, quiet, and conveniently located is music to our ears. And we're delighted that our customer service met your expectations. We love going the extra mile to make your stay as comfortable as possible.Thank you so much for taking the time to share your thoughts. We can't wait to welcome you back on your next adventure!Sincerely,Team Kasa