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Avaliações de Holiday Inn Denver-Parker-E470/Parker Road, an IHG Hotel

3 out of 5
Holiday Inn Denver-Parker-E470/Parker Road, an IHG Hotel
19308 E Cottonwood Drive, Parker, CO

Avaliações

8,6

Excelente

Nota 10 - Excelente. 391 de 743 avaliações" "
Nota 8 - Boa. 229 de 743 avaliações" "
Nota 6 - Ok. 66 de 743 avaliações" "
Nota 4 - Insatisfatória. 35 de 743 avaliações" "
Nota 2 - Terrível. 22 de 743 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,2/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Benjamin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Sharon, Lamar

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was great and staff was friendly. Wish they offerred breakfast
Hospedou-se por 1 diária em mai. de 2024
Resposta de AGM em 13 de mai. de 2024
Thank you for taking the time to leave your feedback! We do offer made to order breakfast in our restaurant daily.

4/10 - Insatisfatória

Shannon

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff when we checked in was very rude. The pool and hot tub were not in working condition and the pool area was really dirty. The bathtub was dirty and had dirt or sand all over. I was disappointed in the stay, especially for a Holliday Inn.
Hospedou-se por 1 diária em mai. de 2024
Resposta de AGM em 9 de mai. de 2024
Thank you for taking the time to leave your feedback! We apologize for falling short during your stay!

6/10 - Ok

Dr. Daniel, Prosperity

Viagem com a família
Pontos positivos: Comodidades
Staff is nice hotel seemed clean and quiet. restaurant is great for breakfast only . No hand soap in rooms and we stayed 4 nights. Would stay again and take hand soap .
Hospedou-se por 4 diárias em mar. de 2024
Resposta de AGM em 9 de mai. de 2024
Thank you for taking the time to leave your feedback! We are so sorry we fell short during your stay!

6/10 - Ok

dana, West henrietta

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property is nice, but .o in my stomach in morning.breakfast killed it for me. I like to at least put somethinhn
Hospedou-se por 1 diária em fev. de 2024
Resposta de AGM em 13 de fev. de 2024
Thank you for taking the time to leave your feedback!

8/10 - Boa

Merle

Hospedou-se por 1 diária em fev. de 2024
Resposta de AGM em 13 de fev. de 2024
Thank you for taking the time to leave your rating!

2/10 - Terrível

Sarah

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários e conforto do quarto
Not so good
The only reason why I give this hotel a poor review because first, there is no microwave in the rooms. The microwave is in the first floor lobby. This is probably because they encourage people to eat in the lobby rather than in the rooms. Second, the restaurant in the hotel was way overpriced. It would’ve been better to just eat somewhere else. Third, the breakfast. Although it says on the website that there is no complimentary breakfast, you have to go to the restaurant to order food for breakfast. Then it’ll take them 15 mins to serve the food. Even though we paid for the food and beverage credit, we were not able to use our breakfast coupons because we didn’t have an hour of our time to spend for breakfast. Unlike in other hotels that served breakfast buffet where you can just go and grab your breakfast.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de AGM em 8 de fev. de 2024
Thank you for taking the time to leave your feedback! All our suites come with a mini fridge and microwave, it looks like you booked a standard room, which do not come with the microwave in the room. We are saddened to hear you were unable to enjoy our breakfast, we are a full service Holiday Inn and not a Holiday Inn Express, I know it gets confusing. If you are looking for a grab n go breakfast, or a complimentary quick breakfast, a Holiday Inn Express sounds more like what you would be looking for in your future travels with IHG hotels.

10/10 - Excelente

Amy

Viagem com a família
It was a lovely place to stay.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de AGM em 8 de fev. de 2024
Thank you for taking time to leave your feedback! We are so thrilled you enjoyed your stay with us!

10/10 - Excelente

Brian

Hospedou-se por 1 diária em jan. de 2024
Resposta de AGM em 30 de jan. de 2024
Thank you for taking the time to leave a rating (: So glad you enjoyed your stay at Holiday Inn Parker

8/10 - Boa

Heather, Parker

Pontos positivos: Serviço e funcionários e comodidades
The staff was beyond nice and accommodating! Unfortunately, the rooms need to be updated. The carpet is past the point where they can be deep cleaned to make them look refreshed. Time to tear them out, paint the walls, and do a deep clean.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de AGM em 30 de jan. de 2024
Thank you for taking the time to leave your feedback! We are thrilled to see that you enjoyed our staff! They all take pride in their job and we will be sure to share this amazing feedback with them (: We will be undergoing renovations soon!

10/10 - Excelente

Nicole

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I had a very Happy New Year
From the time I checked in and until I left. All the staff were amazing and accommodating.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de AGM em 30 de jan. de 2024
Thank you for taking the time to leave your feedback! Our staff takes pride in their jobs and we are so thrilled to see that your experience is what we thrive for. We will share your comments with our team (:

10/10 - Excelente

Chrystal Faith

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel was in a nice location convenient to shopping, activities and restaurants! Would definitely stay here again!!!
Hospedou-se por 3 diárias em jan. de 2024
Resposta de AGM em 30 de jan. de 2024
Thank you for taking the time to leave your feedback! We are so thrilled to see you enjoyed your stay and our location! We hope to see you again soon!

8/10 - Boa

aaron

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The jaquzzi was really great!
Hospedou-se por 1 diária em jan. de 2024
Resposta de AGM em 11 de jan. de 2024
Thank you for taking the time to leave your feedback! We are so thrilled to see you enjoyed our hot tub!

4/10 - Insatisfatória

Michelle

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The app states breakfast included this is the reason I purchased this hotel. The only breakfast was one you had to pay for. Charged a ridiculous amount for incidentals.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de AGM em 11 de jan. de 2024
Thank you for taking the time to leave your feedback. When reviewing the site it states that breakfast is available, not included. Although we do have rates that include the breakfast, you booked our cheapest rate that did not include the breakfast pricing. In the future please be sure that you are aware that Holiday Inn's always have a made to order breakfast and Holiday Inn Express hotels are the brands that provide complimentary breakfast. We also do not charge for incidentals we take an authorization that is returned to you at check out.

10/10 - Excelente

Baily

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de AGM em 11 de jan. de 2024
Thank you for leaving your rating. We are so glad you enjoyed your stay!

10/10 - Excelente

Dino

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de AGM em 11 de jan. de 2024
We are so thrilled you enjoyed your stay! Thank you for taking the time to leave us a rating (:

10/10 - Excelente

Justin, Elizabeth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms were clean and comfortable. Staff was happy and helpful
Hospedou-se por 1 diária em dez.. de 2023
Resposta de AGM em 28 de dez. de 2023
Thank you for taking the time to leave your feedback! We are so thrilled that you enjoyed your stay!

8/10 - Boa

Bruce

Viagem com a família
Hospedou-se por 1 diária em dez.. de 2023
Resposta de AGM em 28 de dez. de 2023
Thank you for taking the time to leave us a rating!

8/10 - Boa

Denise

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Friendly
Patrick was friendly & welcoming!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de AGM em 26 de dez. de 2023
Thank you for taking the time to leave your feedback! Patrick is a wonderful asset to our team and we will be thrilled to share your kind words with him! We hope to have the opportunity to accommodate you the next time your travels bring you to Parker, CO.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 5 diárias em dez. de 2023
Resposta de AGM em 26 de dez. de 2023
Thank you for taking the time to leave a rating for us!

10/10 - Excelente

Sherry

Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place !
Hospedou-se por 2 diárias em dez. de 2023
Resposta de AGM em 26 de dez. de 2023
Thank you for taking the time to leave your feedback! We are thrilled that you enjoyed your stay! We will see you next time you come to the area!

10/10 - Excelente

Stacey

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Experience
It was an emergency stay! The hotel really made being away from home not so bad.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de AGM em 13 de dez. de 2023
Thank you for taking the time to leave your feedback. We strive to give guests a home away from home feeling and are so thrilled to see that we were able to do that for you! We look forward to accommodating you again in the future (:

10/10 - Excelente

Breanne Michele

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Manager em 13 de dez. de 2023
Thank you for taking the time to leave a rating. We are thrilled to see you enjoyed your stay with us (:

8/10 - Boa

Melanie, Buena Vista

Hospedou-se por 1 diária em dez.. de 2023
Resposta de AGM em 11 de jan. de 2024
Thank you for taking the time to leave your rating!

6/10 - Ok

Joel

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de AGM em 13 de dez. de 2023
Thank you for taking the time to leave a rating.

10/10 - Excelente

Joana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de AGM em 13 de dez. de 2023
Thank you for taking the time to leave a rating. We are so happy to see you enjoyed your stay with us! We hope to accommodate you again in the future (:

10/10 - Excelente

Virginia

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great staff
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de AGM em 13 de dez. de 2023
Thank you for taking the time to leave your rating. We are so thrilled to see you enjoyed your stay with us!

8/10 - Boa

Nitha

Viagem a dois
Pontos positivos: Limpeza
They need to have regular room service
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de AGM em 13 de dez. de 2023
Thank you for taking the time to leave your feedback!

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Short stay
I was very impressed with the service and the room was top notch.
Hospedou-se por 1 diária em nov. de 2023
Resposta de AGM em 13 de dez. de 2023
Thank you for taking the time to leave your feedback! Your kind words will be shared with our staff! We hope to see you again (:

10/10 - Excelente

Larry

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de AGM em 13 de dez. de 2023
Thank you for taking the time to leave a rating with us! We are thrilled to see you enjoyed your stay! Come back and see us the next time your travels bring you to the Parker area (:

6/10 - Ok

Joe

The room seemed old and the beds were not very comfortable
Hospedou-se por 2 diárias em out. de 2023
Resposta de AGM em 6 de nov. de 2023
Thank you for taking the time to leave your feedback! We are thrilled to announce that we will be going through a renovation in the near future!

10/10 - Excelente

Marc

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent time! Had dinner from the restaurant upstairs, everything was perfect… love the location, will definitely stay there in the future! 🏎️💨💨💨💨💨
Hospedou-se por 1 diária em out. de 2023
Resposta de AGM em 3 de nov. de 2023
Thank you so much for your kind review. We are so thrilled to see that you not only enjoyed your stay at the hotel, but enjoyed your dinner at Trappers Bar & Grill! We look forward to accommodating you the next time your travels bring you to the Parker area (:

10/10 - Excelente

Gregory and Teresa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Hot room
The room was hot and the air conditioner wasn’t helping. We were told if you set the thermostat below 68 the air would not work. We tried that to no avail. The window would only open about 2 inches. I do get the safety aspect of that. At our request, they provided us a fan which helped a little.
Hospedou-se por 1 diária em out. de 2023
Resposta de AGM em 26 de out. de 2023
Thank you for taking the time to leave your feedback! We hope to accommodate you the next time your travels bring you to the Parker area.

2/10 - Terrível

Jesse

Hospedou-se por 1 diária em out. de 2023
Resposta de AGM em 13 de dez. de 2023
Thank you for taking the time to leave your rating. We strive for excellence and apologize that we fell short during your stay.

10/10 - Excelente

Gary Leon

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Aaron at the front desk helped us several times.
Hospedou-se por 4 diárias em out. de 2023
Resposta de AGM em 26 de out. de 2023
Thank you so much for taking your time to leave feedback for Aaron. He truly is a great asset to our front desk team and we will be thrilled to share this with him! We hope to accommodate you again soon!

8/10 - Boa

Kimberly

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Nice, clean hotel in a safe area. Felt comfortable walking around. Good restaurant with a nice view.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We hope only to improve by your next time visiting us!

8/10 - Boa

donna

Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We strive only to improve by your next time visiting us!

10/10 - Excelente

Lenore

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We look forward to accommodating you on your next visit to our community!

6/10 - Ok

Viajante verificado

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Time for some renovations
I have stayed at this hotel several times over the past few years and it continues to downgrade. The room we stayed in (221) has some sort of structural cracking in the wall where the headboards are, the wall paper in the bathroom is peeling and old, the carpet was dirty and the overall presentation of the room itself was old, outdated and rough. The carpets in the hallways leading to the rooms is gross as well and is curling and wavy from who knows what and stained everywhere. It truly needs an upgrade. I did not feel comfortable even looking at the pool area because the rest of the place has gotten so bad over the years. This really needs to be addressed because I will not stay there again and I am guessing others will feel the same way.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! Our hotel is currently in the process of beginning our renovation, unfortunately it can be a bit of a long and drawn out process to get started, but we hope that we will get the opportunity to accommodate you in the near future with our brand new renovation and room décor!

6/10 - Ok

Kathryn

Viagem em grupo
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza
My room had not been vacuumed. There was lint on the floor and some kind of “potato chip fries” under the coffee table. Bathroom was clean and bed was comfy with nice sheets. No sheer curtains just blackout. No recycling! Plastic bags in every trash can.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for taking the time to write us a review! We regret that your experience wasn't up to standard, and hope you will return soon so that we can ensure you have an improved experience. We do offer recycling options by simply bringing it to the staff's attention and we would be happy to take care of it for you!

10/10 - Excelente

Jose

Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We look forward to accommodating you on your next visit to our community!

10/10 - Excelente

Rob

Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We look forward to accommodating you on your next visit to our community!

6/10 - Ok

Alan

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Needs maintenance and wifi
Hospedou-se por 1 diária em set. de 2023
Resposta de AGM em 26 de out. de 2023
Thank you for taking the time to leave your feedback! We apologize for falling short during your stay! We are currently in the process of starting a renovation to address some of these maintenance issues. We do have complimentary WIFI available to all guests, in the future please feel free to ask any staff member to assist you if you are having trouble connecting! We hope to get the opportunity to change this 3/5 to a 5/5 the next time your travels bring you to the Parker area.

10/10 - Excelente

Charles

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great staff
Front desk staff and the server in the restaurant were excellent! I come to this area once a month and this is my favorite place to stay!
Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We look forward to your next stay!

8/10 - Boa

Kirsten Amber, Cocoa

Hospedou-se por 4 diárias em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We hope only to improve by your next time visiting us!

8/10 - Boa

ELVIRA

Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We strive only to improve by your next time visiting us!

2/10 - Terrível

Jason

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Do not stay here!
I don’t normally leave negative reviews when I stay hotels. Especially holiday ends are usually have a really good experience, but this one was the worst experience we’ve ever had. Absolutely the worst customer service I’ve ever experienced. We had people arguing all night long above us. I had brought this to the attention of the person working at the desk. They did not suggest moving us, or anything of the sort. Also, the restaurant was closed most of the time that we were there, which is understandable if it’s short staffed, but advertisement showed that it was gonna be open. The lack of customer service was absolutely horrendous. Nobody smiled. Nobody welcomed us. They seemed completely annoyed that we even showed up. Never experienced this kind of service in my life. I can absolutely say we will never be back to this particular Holiday Inn. Also, somebody’s phone was ringing for at least eight hours during the night. Also, the wash machine was either not working correctly. It was vibrating our room all night long. We decided not to even say anything to the front desk as we were not treated with respect at all when we checked in. They acted like nothing even matter that we were even there. Spent almost $600 never again.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for taking the time to leave your feedback. We apologize for falling short during your stay. We will share this with the appropriate team members to address your concerns. We hope to have an opportunity to change this from a 2/10 to a 10/10 on your next visit!

10/10 - Excelente

LEYDA, West Jordan

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect for my family 2 queen beds and very comfortable sofa bed
Hospedou-se por 3 diárias em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We are happy we could accommodate to your family and hope to see you again!

8/10 - Boa

karen

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We hope only to improve by your next time visiting us!

10/10 - Excelente

Charles

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good location nice room
Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review! We look forward to accommodating you on your next visit to our community!