Sala de reunião

Avaliações de Hotel Godwin Deluxe

3.5 out of 5
Hotel Godwin Deluxe
8501/15 Arakashan Road, Paharganj, New Delhi, Delhi N.C.R

Avaliações

7,8

Boa

Nota 10 - Excelente. 125 de 453 avaliações" "
Nota 8 - Boa. 199 de 453 avaliações" "
Nota 6 - Ok. 82 de 453 avaliações" "
Nota 4 - Insatisfatória. 31 de 453 avaliações" "
Nota 2 - Terrível. 16 de 453 avaliações" "

8,0/10

Limpeza

7,8/10

Serviço e funcionários

7,0/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,4/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Juliano

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários
Os gerentes “obrigam” fazer review boas
Os gerentes me obrigaram a fazer o review no trip advisor para agendarem meu transfer para o aeroporto (que estava incluído na diária). O quarto é bom, mas a rua barulhenta. Fique em Connaught place. Paharganj não oferece absolutamente nada para turismo.
Hospedou-se por 2 diárias em jan. de 2018
Resposta de sb em 17 de jan. de 2018
Dear Sir/Madam, thank you for choosing our hotel, and for taking the time for write a review. we are so glad to hear that you enjoyed your accommodation. we apologies for your little inconvenience. Our hotel aim to provide a truly unique experience . we look forward to welcoming you back to our hotel in the future.

8/10 - Boa

carlos

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best choice in this area.
Everything was fine.( my third time in this hotel ) But,I ate something in the restaurant in the hotel lobby that made me ill.

8/10 - Boa

Nelson, Brazil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Hotel excellente service
Nice staff with goof restaurant and very confortable room. The only downsize is the location which is near the trains station with thousands of other hotel around very busy and noisy road. But apart from the the hotel is Worth staying it did surprise me for the location it is it turned out to be a real nice hotel, so much I stayed there again

10/10 - Excelente

alice, brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
very good for new delhi!
Nice and clean hotel. Good location, in the real life of new delhi
Resposta de amar em 24 de jun. de 2016
Dear Guest, Thank you for your positive comments regarding our hotel, team and services. We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations. We look forward to welcoming you back to our hotel.

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários
low quality breakfast
O hotel é muito bem localizado, na área central de Delhi, próximo a estação ferroviária. O staff é muito gentil e atencioso. Os pontos negativos são: a internet wifi é muito lenta. O banheiro tem vazamentos, é escuro e sem ventilação (como a maioria dos banheiros em hotéis na India). O café da manhã é muito fraco, com poucas frutas, poucos pães. O restaurante é overpriced e a comida é pobre. No geral, é um bom hotel pelo preço pago e a gerência é extremamente atenciosa.

10/10 - Excelente

Eric

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Definitely worth the stay
We were very satisfied with the hotel and, especially, the kind and helpful staff.
Hospedou-se por 2 diárias em jan. de 2024

8/10 - Boa

Yves

Hospedou-se por 1 diária em set. de 2023
Resposta de Raman em 20 de set. de 2023
Thanks for sparing time to give us the rating.

8/10 - Boa

Elizabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ist time to india. Shocking how dirty crumbling crowded polluted the city is over all in Delhi. Yet, life forges onward. So this affects the rating but should not for the hotel which for the rate, is reasonable, offered good value facilities n conveniences. Some staff is grudgingly accommodating but overall helpful. Wifi is blinky n slow but that seems to be the norm than the exception. Sheets pills so felt I was getting an added exfoliation for the price😂 the restaurant is nice where easy quiet tasty dining is needed for the block.
Hospedou-se por 7 diárias em mai. de 2023
Resposta de Raman Mankotia em 3 de jul. de 2023
I'm sorry to hear that your first impression of Delhi was not what you expected. Delhi can indeed be crowded and polluted, and the infrastructure in some areas may be crumbling. However, it's good to know that despite these challenges, life in the city continues to move forward.I understand that the city's condition may have affected your overall rating of Delhi, but you mentioned that the hotel you stayed at provided good value for the rate, with reasonable facilities and conveniences. It's also positive to hear that while some staff members may have been grudgingly accommodating, overall they were helpful.Regarding the WiFi, it seems that slow and intermittent connectivity is a common issue in the area, rather than an exception. As for the sheets, I apologize if they were not up to your standards. It appears they may have been worn out and caused some discomfort.On a brighter note, it's great to hear that the hotel's restaurant offered a nice dining experience when you needed a quiet and tasty meal. Finding a peaceful dining spot in a bustling city can be a welcome respite.Overall, I hope that despite the initial shock of Delhi's condition, you were able to find some positives in your experience. India, like any country, has its unique challenges, but it also offers a rich cultural heritage and diverse experiences. If you have any questions or need further assistance, feel free to ask.

10/10 - Excelente

Deev

Hospedou-se por 1 diária em fev. de 2023
Resposta de Raman em 3 de abr. de 2023
Thanks

4/10 - Insatisfatória

manga

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Not good anymore
Have stayed at both the Goodwin hotels in the pass eight years and the rooms and the service have been very good. But this time the room and the hotel service as very poor and was not happy. I will think about booking this hotel in the future.
Hospedou-se por 2 diárias em fev. de 2023

4/10 - Insatisfatória

Ha

Hospedou-se por 1 diária em dez.. de 2022

8/10 - Boa

Nick

Hospedou-se por 1 diária em nov. de 2022

10/10 - Excelente

Prakash

Hospedou-se por 2 diárias em set. de 2022

8/10 - Boa

CHRISTIANA

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ich habe dieses Hotel (Godwin Deluxe) schon das 2. Mal gebucht und kann es empfehlen. Das 1. Mal habe ich mir ein Zimmer mit einer Freundin geteilt, Fenster auf die Straße. Das Zimmer war völlig in Ordnung und wir waren beide zufrieden. Tagsüber war es ziemlich laut, aber wenn man in Paharganj ein Hotel bucht, dann ist es zu erwarten. Das 2. Mal hatte ich einen Executive Room (2 Betten), die erste Nacht im Grand Godwin, die zweite Nacht im Godwin Deluxe. Ich habe erwähnt, dass ich eigentlich ein Zimmer im Deluxe wollte. Anscheinend war am Tag meiner Ankunft ein Twin-Bedroom nicht frei, aber am nächsten Tag wurde mir ein Zimmer im Deluxe angeboten, ohne dass ich speziell nachfragen musste. Im Deluxe würde ich wieder ein Zimmer buchen. Insgesamt war ich mit meinem Aufenthalt zufrieden.
Hospedou-se por 2 diárias em ago. de 2022

8/10 - Boa

Vasant

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Very nice hotel
location is pretty good except for the busy road. This hotel is worth for a transit stay as its very near to New Delhi Station. Rooms , Aircon , Staff every thing is quite good.
Hospedou-se por 1 diária em ago. de 2022
Resposta de Raman em 2 de set. de 2022
Thanks Very Much

6/10 - Ok

Deepansh

Hospedou-se por 1 diária em mai. de 2022

4/10 - Insatisfatória

Bruno

Pontos negativos: Limpeza
Des draps propres, ce serait mieux.
Hospedou-se por 1 diária em abr. de 2022

8/10 - Boa

Saurabh

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff.
Hospedou-se por 2 diárias em dez. de 2021

10/10 - Excelente

Amit

Hospedou-se por 2 diárias em dez. de 2021

10/10 - Excelente

MOHAMADRIZWAN

Hospedou-se por 1 diária em nov. de 2021

10/10 - Excelente

Deepansh

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel
Hospedou-se por 1 diária em out. de 2021

8/10 - Boa

Ba

Hospedou-se por 5 diárias em set. de 2021

10/10 - Excelente

Viajante verificado

Hospedou-se por 2 diárias em mar. de 2021

8/10 - Boa

Kishor Sabestin

Hospedou-se por 2 diárias em mar. de 2021

8/10 - Boa

Viajante verificado

Hospedou-se por 1 diária em fev. de 2021
Resposta de A,SHIBU em 1 de mar. de 2021
Dear Guest, Thank you for sharing your feedback regarding your stay.We are continually trying to improve the variety and quality that we offer. we hope that you will consider us for your next business trip!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2020

10/10 - Excelente

Chris

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A very nice hotel near the station. Not for someone’s first visit to India as out side seems rough area but perfectly safe and friendly. For the traveller very close to the station to walk there. Very good rooms, good bed but charged me for breakfast even though it should have been included.
Hospedou-se por 2 diárias em mar. de 2020
Resposta de SHB em 18 de mar. de 2020
Dear Guest, thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. 3.

8/10 - Boa

Ramesh Chandra

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean and friendly
Clean hotel and very friendly staff and service. However, Paharganj area needs overhaul in a big way. Roads are narrow and full of potholes. It is very close to central Delhi.
Hospedou-se por 2 diárias em mar. de 2020
Resposta de shb em 13 de mar. de 2020
Dear Guest, thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

6/10 - Ok

M IDAIRA

Pontos negativos: Serviço e funcionários
Precio elevado para lo que es.
Un poco caro para lo que se ofrece. La habitación normal, estaba limpia. El desayuno de terror, muy malo. El entorno a pesar de estar céntrico... Sucio y ruidoso.
Hospedou-se por 1 diária em mar. de 2020
Resposta de shb em 11 de mar. de 2020
Dear Guest, . I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
Good location but dirty room
Good location, good service, but the room was dirty, both when I arrived and after 3 nights with cleaning service. There was hair on the bed, the furniture was old and very well used and the bathroom wasn't clean at all. Glasses weren't changed, even though they were used.
Hospedou-se por 3 diárias em fev. de 2020
Resposta de shb em 27 de fev. de 2020
Dear GuI would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
まあまあ満足
ロケーションはすこし分かりにくいかもしれないが、サービスはそれなりに満足。朝食ビュッフェが美味しかった。
Hospedou-se por 5 diárias em fev. de 2020
Resposta de shb em 22 de fev. de 2020
Dear Guest, thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

8/10 - Boa

Harman

Pontos positivos: Serviço e funcionários e conforto do quarto
Hospedou-se por 3 diárias em fev. de 2020
Resposta de SHB em 19 de fev. de 2020
Dear Guest, thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. 3.

6/10 - Ok

RIZWANA

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2020
Resposta de shb em 18 de fev. de 2020
Dear Guest, Thank you for your comments regarding your recent experience with us. We appreciate your feedback, we are maintaining our high standards and exceptional customer service.

8/10 - Boa

tsz chun

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em fev. de 2020
Resposta de shb em 17 de fev. de 2020
. Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
05/10 les salles de bains et les chambres pas si proches, le service beaucoup changer .depuis Janvier 2019
Hospedou-se por 1 diária em fev. de 2020
Resposta de shb em 14 de fev. de 2020
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There’s no hot water, poor internet connections, rude staff, poor services, no heater Everything is terrible. Just a ripoff.
Hospedou-se por 4 diárias em fev. de 2020
Resposta de SHB em 13 de fev. de 2020
1. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

6/10 - Ok

GURMIT

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Disappointing service
Experience was good until the last night where my aunt came to visit us for a few hours before we were going to check out at 6.30am. We arrived at the hotel at 3am and we did not want our aunt to travel back home by herself so we invited her to the hotel room to sit with us whilst we packed to check out in 3 hours. The reception staff kept asking for my aunts ID and even thought I kept asking the receptionist for the email address he kept giving me the wrong one. They were constantly calling us demanding the other side of the ID card even though the photo and main info was on the side we sent. We explained that given that it was 3am there was no family member awake to send the other side of the card at the moment and requested whether we could provide this in a few hours when someone would be awake to send it. The receptionist did not accept this and said that my aunt needed to leave. At 3am in the morning in Delhi where there has been so many reports of rape and crimes against women. Of course I asked the receptionist for his policy to confirm this and he mumbled that it was in the room. I checked the room and there was no policy documents there. The treatment we had on this night was completely unacceptable. The receptionist did not have any regard for the time of night and thought it was acceptable to let a 60 year old senior male and 3 women leave the hotel room at 3am in the morning. Completely disgusting treatment. Would not recommend this hotel.
Hospedou-se por 4 diárias em jan. de 2020
Resposta de shb em 13 de fev. de 2020
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Location was good and staff were wondering and friendly.
Hospedou-se por 3 diárias em jan. de 2020
Resposta de SB em 21 de jan. de 2020
Dear Guest, thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2020
Resposta de SB em 21 de jan. de 2020
Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business!

2/10 - Terrível

Katrin

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Extremely disappointed
The rooms are okey and clean. The man who helped me with my bags was kind and helpful. But the staff in reception and managment are rude. I booked two nights with one week inbetween on the understanding that they had agreed to keep my bags while I was travelling. When I arrived they refused this request saying that they had never agreed. It put me in a difficult position as that was the only reason I had booked with them. I was very disappointed. The staff called and knocked on the door late in the evening even though i specificly told in reception i did not want to be disturbed. I am cancelling my stay there in one weeks time. I will never go back there.
Hospedou-se por 1 diária em jan. de 2020
Resposta de shb em 14 de fev. de 2020
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

6/10 - Ok

masaki

Pontos negativos: Conforto do quarto
スタッフはフレンドリー
値段相応ですが。 3泊で2泊はお湯が出なかった 迎えは230ルピー 帰りは800ルピー。謎でした 周りはうるさい 金庫が無い 朝食は。おいしかった
Hospedou-se por 3 diárias em jan. de 2020
Resposta de shb em 14 de fev. de 2020
Dear Guest, Thank you for your comments regarding your recent experience with us. We appreciate your feedback, we are maintaining our high standards and exceptional customer service. our investigation into the facts of the incident you have mentioned, it appears that, indeed, mistakes were made, and I have taken the steps to make sure this will not happen again with our valuded guests

8/10 - Boa

Christine, Essonne (France)

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hôtel propre et bien situé.dans un quartier animé. Nous avions une chambre sans fenêtre, mais cela permet d'éviter le bruit de la rue. Petit déjeuner sous forme de buffet inclus dans le prix
Hospedou-se por 3 diárias em nov.. de 2019
Resposta de SB em 31 de dez. de 2019
Dear Guest, thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
friendly staff and good breakfast
Rooms could be more clean especially floor. Staff were very friendly and cordial. Breakfast was great.
Hospedou-se por 2 diárias em dez. de 2019
Resposta de SB em 29 de dez. de 2019
Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business!

10/10 - Excelente

Felix

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2019
Resposta de sb em 18 de dez. de 2019
Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business!

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
寝るだけなら許容範囲
シャワールームの設備が古く、シャワーを浴びるとバスルームが水浸しになります。 朝食は7時からですが、7時にいっても2割ほどの準備しかされておらず、7時半過ぎにやっとスタッフがビュフェの食事を運んできました。 空港ピックアップも事前に連絡をしていましたが、結局迎えの手配ができず自分でタクシーを手配していきました。
Hospedou-se por 1 diária em dez.. de 2019
Resposta de sb em 14 de dez. de 2019
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Bad experience ..... Not match what it shows in pictures
Hospedou-se por 1 diária em nov. de 2019
Resposta de sb em 1 de dez. de 2019
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.

6/10 - Ok

Musawenkosi

Viagem de negócios
Hospedou-se por 7 diárias em nov.. de 2019
Resposta de sb em 10 de nov. de 2019
Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business!

8/10 - Boa

Bhupinder, Canada

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location but hot water not available all the time.
Hospedou-se por 4 diárias em out. de 2019
Resposta de sb em 4 de nov. de 2019
Dear Guest, thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.

8/10 - Boa

veronique

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2019
Resposta de sb em 30 de out. de 2019
Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business!

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Hospedou-se por 2 diárias em out. de 2019
Resposta de sb em 7 de out. de 2019
Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business!