Recepção

Avaliações de Hotel Chand Palace

3 out of 5
Hotel Chand Palace
54, Arakashan Road, Paharganj, New Delhi, Delhi N.C.R

Avaliações

5,6
Nota 10 - Excelente. 6 de 53 avaliações" "
Nota 8 - Boa. 9 de 53 avaliações" "
Nota 6 - Ok. 14 de 53 avaliações" "
Nota 4 - Insatisfatória. 13 de 53 avaliações" "
Nota 2 - Terrível. 11 de 53 avaliações" "

5,4/10

Limpeza

6,0/10

Serviço e funcionários

5,4/10

Condições e instalações da propriedade

Avaliações

2/10 - Terrível

Bruna, Brasil

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito ruim!
Lençóis sujos, baratas no banheiro, chuveiro é frio e não funcionava direito, uma toalha apenas para o casal, cheiro de mofo no hotel todo, chaleira muito suja.. Não recomendo para ninguém!

2/10 - Terrível

Bruna, São Paulo

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Terrível, nunca mais! Terrible, never more!!
Tudo de pior em apenas um lugar!! Mal cheiro, móveis velhos, ar condicionado muito sujo e fedido, apenas uma toalha por quarto, baratas no banheiro, chuveiro que não funciona, banheiro sujo, lençóis e toalhas sujas, chaleira nunca foi lavada nem limpa.. Enfim essa foi minha experiência em apenas uma noite para nunca mais voltar!!

6/10 - Ok

New Delhi, Japan

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Cold water shower, unfriendly staffs
I couldn’t use hot water shower. The room was not bad. The circumstances around the hotel were not safe. It was useful to use the train. The staffs were not kind but coped with my orders. ニューデリー駅付近は治安が悪いのであまりお勧めできません。ホテル自体はシャワーが冷水だったのと鉄分たっぷりだったのが残念でした。ベッドなどは普通でした。スタッフは愛想はよくないですし、ツアーを勧めてきます。
Hospedou-se por 1 diária em fev. de 2018

6/10 - Ok

John

Pontos positivos: Serviço e funcionários
Ok hotel.
Decent for the price. Rough neighborhood. Close to New Delhi train stn.
Hospedou-se por 4 diárias em nov.. de 2017

10/10 - Excelente

Syed

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel in affordable price
Really nice hotel. Close to rail station. Everyone is very helpfull. Old building but well maintained. Indian food is acailable around. Worth for money.
Hospedou-se por 1 diária em jun. de 2017

4/10 - Insatisfatória

simon, montreal

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Don't use the tourist agent
We booked a tour with the hotel to agra... and spent only 45 minutes at the Taj Mahal , but spended hours in the gift shops and little temples... other than that, the hotel is very noisy...

6/10 - Ok

Johnson, Hyderabad

Pontos positivos: Conforto do quarto
Good Budget Hotel
Nice Place.. good amenities around the Hotel.

4/10 - Insatisfatória

sorojbala chanu, imphal

Pontos negativos: Limpeza, serviço e funcionários e conforto do quarto
very poor
Improve room service and personal interaction with customer

2/10 - Terrível

Glen, Melbourne

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awful hotel -Do not stay here!!
Room was old dirty and run down. There was never any hot water despite us asking repeatedly. Staff were constantly pushing us to buy tours, taxis, etc. they even called our room after midnight to see if we wanted a tour the next day. As to the location it is close to New Delhi railway station which is convenient but it is in a small lane which felt dangerous and there was so much noise from the street below it was really hard to sleep. When we left they tried to overcharge us for room service.

10/10 - Excelente

navin, patna (bihar) india

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
I am fully satisfied to the hotel staff and room maitenance.

10/10 - Excelente

Neeraj, phillipines

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Happy Customer
I am a very happy customer.. if i visit india again. iwill contact chand palace only

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
i made a good decision for staying at this hotel
it was a first visit in delhi. i stayed in delhi for almost 16 days with different hotels. Chand palace is situated in old delhi. I am very happy to stay here. If i will visit delhi again. I would love to stay here again.

8/10 - Boa

Neeraj, phillipines

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Love to stay here again
Gud services,gud staff,clean hotel. If you are with family then dont take 2nd option. stay here as I would like to stay here again

8/10 - Boa

Neeraj, phillipines

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value for money, safe and super clean!
totally recommend it. Amazing place to stay in Delhi and a GREAT value for money!

6/10 - Ok

英語も出来ない旅人, 兵庫県

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
冷え込みがヒドイ‼︎お湯が出ない‼︎ ただ、対応は良い。
初めてのインド旅行で利用しました。最近の外国人はニューデリー駅周辺ではなく、空港の東側、ニューデリーの南側で泊まるみたいですね。駅周辺は治安が悪いみたい。しかし、ホテルの周辺はある意味インドらしさに触れることができます。 設備は良いとは言えないが、覚悟していたのでそこまで気にならない。 フロントの対応は親切だと思います。というか、タクシー、オートリクシャーの人の対応が悪いからそう感じたのかもしれません。相対的に4の評価にしています。

6/10 - Ok

Claes

Pontos positivos: Conforto do quarto

2/10 - Terrível

raj, kerala

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
no more
very bad experience,water smell is very bad

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Niet voor herhaling
Ok, ik ben geen ervaren budget hotel reiziger, maar enkele dingen zijn wel essentieel voor men van een hotel kan spreken. Warm water was er niet, de zolen van mijn witte pantoffels waren na 2 uur op de kamer rondlopen helemaal zwart. Het raam kon niet helemaal dicht en de zwerfhonden in de buurt hielden mij de hele nacht wakker. De airport pickup stond keurig op mij te wachten, maar kostte meer dan wat Er afgesproken was. Toch een positieve opmerking: de wake up call was keurig op tijd En de reservering was feilloos. Kortom: waarschijnlijk zijn er in de omgeving betere prijs/kwaliteit deals te maken.

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The name should be Chand Lodge
It should be Chand Lodge. This is lodge and not an hotel in any respect. Staff works for tips, rooms are dirty. Tap water is very bad. Hotels.com should remove this kind of bad hotels from its list for bookings. All negative experience.

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Freundliches Personal, dreckiges Zimmer, Bahnhofsgegend

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

2/10 - Terrível

Frederic, Toulouse(France)

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel Chang Palaceà New Delhi
Hotel gahang palace qui n'a de Palace que le nom. Hotel bien trop cher vu les prestations offertes, pas d'eau chaude et cafards assurés sous la douche. Le service laisse à désirer et le petit déjeuner compris est bien léger. Je ne recommande pas cet hotel

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Chand Palace
This is an OK hotel if you're not picky. You get what you pay for - but nothing more. When we arrived we got to choose between two rooms, and as there was cockroaches crawling on a tray outside one of them, we chose the other one. I thought I wouldn't have to find them there, but I found four during our stay - one of them in my bed... The included breakfast wasn't good (continental/american), but okay. I didn't mind though, as the hotel had a good service when it came to sightseeing and we didn't spend much time in our room after all. We rented a taxidriver to take us round the city for 8 hours both days, and he was the best! So, if you're coming to New Delhi to see the city, this is a very good option indeed. Ask for the driver "Deepak", he is truly amazing - promise.

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

4/10 - Insatisfatória

Silvia, Costa Rica

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Mal servicio
El hotel tiene una ubicaciòn un tanto dificil de localizar, el servicio es malo, siempre en la recepciòn hubo un hombre malcriado y que habla muy mal inglès, atiende mala gana y le grita a los otros empleados en frente de los huspedes, muy cerca hay un mejor hotel con mejor servicio y similares tarifas Hotel El Jantar. Aunque New Dalhi es mejor. Muchas gracias por su preocupaciòn.

6/10 - Ok

てつ, 東京

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
値段相応
ツインルームに泊まりました。場所は一本奥まっており分かりにくかったです。慣れれば駅までさほど遠くはないですが。 朝食付き(部屋で食べられました)、タオル、せっけんは付いてました。 が、連泊でしたがベットメイクはありませんでした。窓が実質ないに等しかったですが、全体的には値段相応でした。 サービスを1にしたのは予約した日付を勘違いしていたから。サマリー見せたらこっちが合っていることに納得しましたが、それまでは明日朝チェックアウトしろ!の一点張りでした。

6/10 - Ok

Daye

Pontos negativos: Limpeza e conforto do quarto
Hotel Chand Palace - Very Noisy
Very Noisy neighbourhood

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Unpleasant surprise
We spent two nights at this hotel. First, it was pretty hard to find as it is in a small alley where you couldn't see the sign. We were promised clean sheets and towels and got both with black stains. There were small animals all over the bathroom, and later near the beds. The neighbourhood was dirty, smelly and very crowded. Furthermore, we were two girls staying there, and the reception called us at night to ask us out for drinks, which was a very unpleasant experience, as we wanted to feel safe at the hotel.

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

juzeral, pune

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
hotel chand palace new delhi
pleasantly surprised by the all out helpfulness and accommodating attitude of the hotel management despite cancellation made by me and continuing with the reservation, recommended for budget travelers, not fussy about room size and appearance, and need clean place to sleep,served excellent complimentary breakfast.

8/10 - Boa

Jennifer, Hull, England

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ok
Hotel Chand Palace was a bit out of the way and the taxis had trouble finding it, the rooms were basic but clean and adequate for our needs, staff helpful, especially the travel advisor and on our return visit at the end of our holiday we had an upgraded room which was nicer than the original.

6/10 - Ok

Peter, Australia

Pontos negativos: Limpeza
Not the best location
We stayed for 4 nights and overall we weren't too disappointed considering where we were. The hotel had the potential to be really good, the fixtures and fittings were all first class however they weren't clean, we had to wear shoes in our room as the floors were so dusty, which we appreciate is a problem in Delhi. Breakfast was delivered from the hotel around the corner and was limited in choice, the dining room was very dusty and grubby. The area was not particularly safe especially at night and there were numerous touts and beggars all around but then again THAT IS DELHI.

8/10 - Boa

Karen, Arkansas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mixed feelings......
This hotel was okay for the price. The room was spacious and clean. Room service was inconsistent as far as hours were concerned. The coffee was excellent and the little I did eat there was very good. However, when I checked out they tried to charge me for an additional person staying in the room one night, which did not happen. It was cleared up, so the outcome was ok--just be careful if you have a visitor.

4/10 - Insatisfatória

jay, helsinki

Pontos negativos: Conforto do quarto
If you wish to pay almost twice, for example, for a bottle of water or for a cup of tea or breakfast twice the price in a regular cafe just outside, it is good place to be. For a room, you can pay Rs 2000,-while next door occupant might have paid just Rs 1000,- - just if you could bargain. Water in shower is horrible, makes your hairs sticky. Staff is nice and location is ok.

2/10 - Terrível

Eleonora, Buenos Aires, Argentina

Pontos positivos: Conforto do quarto
La cueva de Alí Babá y los 40 ladrones
Estuvimos en este hotel con una amiga en febrero. En principio, nos dieron una habitación sucia y no habían cambiado las sábanas. Nos asignaron otra limpia y más bonita después de un reclamo. Pero el problema principal de este hotel es su gerenciamiento. Quien lo maneja tiene una agencia de turismo y HARÁ TODO LO POSIBLE POR ESTAFAR AL TURISTA EN CUANTO PUEDA. Nuestra experiencia fue que solo por pedirle un mapa de la ciudad al personal del hotel fuimos derivadas con el gerente, quien antes de darnos el mapa, trató de asustarnos para que le compráramos a él todos los servicios que vendía. Finalmente, nos estafó con unos tickets de bus a Jaipur: en teoría nos vendió un servicio de bus turístico que no existió. Los conductores nos bajaron en mitad de la carretera y nos hicieron subir a un micro público en el que nadie hablaba inglés y no sabíamos a dónde se dirigía. Por este servicio terminamos pagando, por lo menos, 4 veces más el valor real de los pasajes. Recomiendo mucho cuidado a los viajeros. El hotel es pasable, pero NO COMPREN AQUÍ NINGÚN SERVICIO QUE LES OFREZCAN.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The hotel is located in the heart of hotel central, and it is one of the nicer hotels. Customer service was excellent, our room was clean, we had hot water (although it took like 10 min to heat up), we had AC that worked, and a flat screen tv with cable. Good and inexpensive room service.

2/10 - Terrível

chen, Taipei

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Not worth the money. Never go back again!
Not every room is the same. for example, there are mildew on the wall in my room.but the room he led me to see is better. The sheet and blankets are dirty and have stains (this is a very basic requirement). The TV is not flat screen LCD-TV as shown in the picture. service of the reception is not very good. In conclusion, it's not worth the money.

4/10 - Insatisfatória

Ramesh, San francisco CA

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
hotel chand palace in Delhi
Rooms were not very clean, I had to get my room changed,sheets were not clean,breakfast was ok..becareful about buying travel package from them, they will rip you off especially if you are a foreginer.Go to small tour company on araksha rd you will find many. I went to RS tours they gave me a good deal.Hotel chand Palace staff were nice but the managers were really bad,the managers have to be trained about customer service,Always found them manager sleeping on the sofa full blanket on.For the same price or less you can find better hotels on the same street. I think you can stay there one day and look for better place near by. Hope this helps.

8/10 - Boa

SKARIAH

Pontos positivos: Serviço e funcionários e conforto do quarto
stay at Hotel Chand Palace
Comfortable stay at a reasonable price.

6/10 - Ok

Viajante verificado

10/10 - Excelente

Meredith, Boston, MA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel!
This hotel was clean and the staff was extremely friendly and helpful, the night desk clerk was my favorite and always ready to help. Our hotel room was extremely cold but thats to be expected I think, as they don't have central heating as most places don't in India and we happened to be there during some record cold. They did however provide us with many extra blankets to make up for it. The neighborhood is fine as there are tons of hotels and people around. It might not be the quietest street, but its clean, comfortable and safe.

6/10 - Ok

Jha, Berkeley, CA

Pontos negativos: Condições e instalações da propriedade
a good economical choice for a short stay
I have being staying here a few night almost every year for last five years and things have only changed for better in these years. I travel alone and my priorities are closeness to railway station, airport, a vibrant area and economical rates. This place is 10 minutes walk from the railway station and less than an hour from airport with a travel desk in the hotel, lies in between DBG and Arakshan roads and has had reasonable rates till now. But the cleanliness of room is definitely not good and the staff are not very polite either. I would not consider staying here if I was not traveling alone or if I had to stay for longer than a few days. Their room service food is quite good but again the service staff aren't efficient or even trying to be efficient. In my last stay, the room had a distinctive stink and the AC was left switched off despite me paying extra for an AC room. My request to send a room freshner was never met despite an initial prompt yes. These probably give a picture of why this might not be the best choice for a long stay. At the very rates charged by the hotel, one can get cleaner room with more friendly staff but I doubt it would be close to railway station or have such a vibrant area right at the door step of the hotel.

6/10 - Ok

Adam, Pully

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e conforto do quarto
take your own sheets
hotel is fine for what it is. its cheap and in a good location. only gripe was that there were no sheets on the bed, only a blanket which hopefully was clean. so if you do go there, i would suggest you take some sheets with you

6/10 - Ok

Viajante verificado

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
For the price it is a good deal, rooms sufficiently nice, folks are friendly. However, lots of outsdie noise so you'll hear it in the rooms. And forget the supposed "free internet" which is one computer in the lobby for 60 rs per hour.

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
不符合基本要求的飯店

4/10 - Insatisfatória

Dimi, Stuttgart

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Schlimmer ist es nur in einem Zelt unter einer Bruecke Delhis
Wem die Slums in Suedafrika und die Bronx in New York nicht genug sind sollte in diesem "Hotel" einchecken....

4/10 - Insatisfatória

Viajante verificado

8/10 - Boa

Gerard, Reims

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
HOTEL CHAND PALACE
Acceptable pour le prix.

6/10 - Ok

Hussam, Cairo, Egypt

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
I am recommending the hotel for you not for me
The hotel is good for the first visit due to the budget and its location. But, in the second you maybe change after gaining the experience. The staff try to be friendly cooperated but, the trips of tour assistance is too expensive than the surroundings and its trips are basically for the local citizens not for the forigners.

8/10 - Boa

Dawn, Dundee, Scotland

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Paharjang
I stayed in the Chand Palace Hotel for 8 days. I had a most comfortable and enjoyable stay (not that I was ever in my hotel room much as there is so much to do in Delhi!!) The staff were extremely friendly and helpful and the hotel will assist in arranging tours and visits for example to Agra if you need to arrange this. The location was very good - only around 5 minutes to New Delhi Railway station by tuk tuk or Rickshaw (you should only pay around 20 rupees during the day and a bit more at night to get to the train station). From Connaught Place it was around 10-15 mins (dependent on traffic). The hotel itself was in the process of being renovated for the pending Commonwealth Games, however the work was only during the day and never early in the morning. The food was excellent at the hotel and very reasonable! Lots of traditional Indian food and also they offered a Continental Breakfast or Traditional Indian breakfast. Overall a great place to stay, very reasonably priced for a budget hotel and excellent service. Thank you Chand Palace! One point to note is that an Air Cooled Room is not an air conditioned room (only a fan and ventilation fan). You will need a room with an AC guaranteed!