Paraquedismo

Avaliações de Grand Gold Hotel

4 out of 5
Grand Gold Hotel
Lot 1-A2.2, Hoang Sa Street, Tho Quang Ward, Son Tra District, Da Nang

Avaliações

8,8

Excelente

Nota 10 - Excelente. 59 de 106 avaliações" "
Nota 8 - Boa. 32 de 106 avaliações" "
Nota 6 - Ok. 10 de 106 avaliações" "
Nota 4 - Insatisfatória. 4 de 106 avaliações" "
Nota 2 - Terrível. 1 de 106 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Jenifer

Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Terence

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Hanh Pham em 22 de jan. de 2024
Dear Mr/Ms Terence, Thank you for your kind words. Wishing you all the best and hapiness in life. And hope to welcome you back next times. Grand Gold Hotel team,

10/10 - Excelente

Hien

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great customer service and location
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Hanh Pham em 22 de jan. de 2024
Dear Mr/Ms Hien, Thank you for your kind words. Wishing you all the best and hapiness in life. And hope to welcome you back next times. Grand Gold Hotel team,

10/10 - Excelente

JOSEPH ROBERT

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Grand Gold hotel is good. We had a wonderful view of the beach from our room. Staff were friendly n helpful especially Hana was very helpful. Breakfast was ok, can be much better with more varieties.
Hospedou-se por 8 diárias em dez. de 2023
Resposta de Hanh Pham em 22 de jan. de 2024
Dear Mr/Ms Joseph, Thank you very much for sharing your lovely feedback. Looking forward to welcoming you again in the near future. Kind regards, Grand Gold Hotel team,

4/10 - Insatisfatória

TORU

Pontos positivos: Serviço e funcionários
カウントダウンパーティは最悪
Hospedou-se por 5 diárias em dez. de 2023

8/10 - Boa

SON

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We came to Da Nang with a group of 12 for a business conference and stayed at this hotel. The good points about this hotel: the staff were friendly and helpful, the rooms were clean, and the breakfast was plentiful and the foods were great. The bad points were: the rooms were outdated, the only things provided in the bathroom were towels and soap and shampoo. We had a late flight coming in and their restaurant were near closing time. We asked if they could accommodate our group. They told us yes, but when we got to the restaurant, we were turned away. They redirected us to their bar, which didn't serve meals, just finger foods. They were the most expensive egg rolls and fried wonton we have ever eaten.
Resposta de Hanh Pham em 5 de dez. de 2023
Dear Mr Son To, Thank you very much for sharing your feedback & experience in the recent stay at Grand Gold hotel. This will be a great encouragement to the team to keep delivering the best service to our guests. Looking forward to welcoming you back soon, Kind regards,

8/10 - Boa

SON

Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Hanh Pham em 22 de nov. de 2023
Dear Mr Son To, Cam ơn anh đa lưa chon nghi nghơi tai Grand gold Hotel. Hi vong đươc đon tiêp đoan minh vao lân gân nhât a,Trân trong, Hanh Pham - Sales Department

10/10 - Excelente

David

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beach and a view!
My second stay here and I love it! Always a great place to stay across from the beach but not busy!
Hospedou-se por 2 diárias em out. de 2023
Resposta de Grand Gold Hotel em 2 de nov. de 2023
Dear guest, Thank you for choosing us for your trip. We hope that you can come back our hotel again. Best regards,

10/10 - Excelente

JINWOO

Hospedou-se por 2 diárias em out. de 2023
Resposta de Grand Gold Hotel Team em 9 de out. de 2023
We would like to say thank you due to spending time with us at Grand Gold Hotel Da Nang. We are glad to know that you had a great time with us. Your kind reviews are motivation for us to try our best to build the hotel better and better. We really hope that you will come back to the hotel soon. We wish you all the best wishes. We look forward to seeing you next time. Lots of love

4/10 - Insatisfatória

Thomas

Pontos negativos: Limpeza e condições e instalações da propriedade
Leider gar nicht wie auf den Fotos. Sehr in die Jahre gekommen und unser Zimmer war teilweise beschädigt.
Hospedou-se por 6 diárias em set. de 2023
Resposta de Hanh Pham em 9 de nov. de 2023
Dear Guest, Greeting from Gand Gold Hotel, We're very sorry for your unexpected experience at our hotel. We'll try day by day to satify customer more. Anyway, thank you for your review, and have a nice day !

8/10 - Boa

Salomon

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Desayuno aburrido
Buen hotel, limpio, frente a la playa pero a 20 minutos caminando de la mejor parte. Desayuno aburrido.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Grand Gold Hotel em 25 de set. de 2023
Dear Valued Guest, Greetings from Grand Gold Hotel Da Nang! Thank you for your feedback.and also chose grandgold on your trip.We have saved your reviews and will fix it as quickly as possible. Hope to serve you again in the future. Best regards.

10/10 - Excelente

Hiroshi

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
-Great view from the room. -Large windows and an open feeling. -Staff are friendly. -It takes a long time for hot water to come out.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Mr. Hoang em 7 de set. de 2023
Dear Mr/Ms. HiroshiGreetings from GRAND GOLD DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Grand Gold Hotel at your accommodation. We look forward to welcoming you again soon.

8/10 - Boa

Ole Holm

Hospedou-se por 2 diárias em jul. de 2023
Resposta de Grand Gold Hotel em 6 de set. de 2023
We would like to say thank you due to spending time with us at Grand Gold Hotel Da Nang. We are glad to know that you had a great time with us. Your kind reviews are motivation for us to try our best to build the hotel better and better. We really hope that you will come back to the hotel soon. We wish you all the best wishes. We look forward to seeing you next time. Lots of love, Grand Gold Hotel Team

10/10 - Excelente

Henry

Hospedou-se por 1 diária em jun. de 2023
Resposta de Henry em 17 de jul. de 2023
Thank you so much

10/10 - Excelente

Cam

Hospedou-se por 3 diárias em abr. de 2023
Resposta de Henry em 23 de mai. de 2023
Thank you so much

10/10 - Excelente

Michal

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel on the beach
The hotel is located a few meters from the beach and the hotel rooms have an amazing view of the sea, fishing boats and the coast. The hotel is modern and clean. The staff is very friendly and willing to help or advise. Breakfast offered a wide selection of food and fruit. The rooms are clean and the bathroom had enough towels. Staying at this hotel was a pleasant experience.
Hospedou-se por 1 diária em abr. de 2023
Resposta de Henry em 10 de mai. de 2023
We would like to say thank you due to spending time with us at Grand Gold Hotel Da Nang. We are glad to know that you had a great time with us. Your kind reviews are motivation for us to try our best to build the hotel better and better. We really hope that you will come back to the hotel soon. We wish you all the best wishes. We look forward to seeing you next time. Lots of love, Grand Gold Hotel Team

10/10 - Excelente

Christopher

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great stay at the Grand Gold. Honeymoon suite was very spacious, and extremely clean. Breakfast buffet was extremely good with an excellent selection of great food. Friendly staff. We will definitely stay again.
Hospedou-se por 7 diárias em abr. de 2023
Resposta de Ms. Loan em 17 de abr. de 2023
Warmest greetings from Grand Gold Hotel Danang. We would like to say thank you for your review. Contributions like yours are a source of motivation everyday for all staffs of Grand Gold Hotel to try to preserve and promote what has been achieved, increasingly making perfect services, giving customers the best experience. Wishing you and your family the best of health. We are looking forward to welcome you and your family near future. Best regards, Grand Gold Hotel Team.

8/10 - Boa

Hai

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice people, decent place.
Hospedou-se por 4 diárias em fev. de 2023
Resposta de Grand Gold Hotel em 3 de mar. de 2023
We would like to say thank you for your review. Contributions like yours are a source of motivation everyday for all staffs of Grand Gold Hotel to try to preserve and promote what has been achieved, increasingly making perfect services, giving customers the best experience. Wishing you and your family the best of health.We are looking forward to welcome you and your family near future. Best regards,Grand Gold Hotel Team.

10/10 - Excelente

David

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Will Return!
Great stay with amazing views. Would stay again!
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Sally em 6 de fev. de 2023
Dear Mr/ Ms David,Warmest greetings from Grand Gold Hotel Danang. We would like to say thank you for your review. Contributions like yours are a source of motivation everyday for all staffs of Grand Gold Hotel to try to preserve and promote what has been achieved, increasingly making perfect services, giving customers the best experience. Wishing you and your family the best of health.We are looking forward to welcome you and your family near future. Best regards,Grand Gold Hotel Team.

8/10 - Boa

william

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The gym, the pool everything wasn’t working. It looks like they are tearing all the floors up. I would think he would do one level at a time. My room was really nice though and the people at the front were very nice and helpful. I’m sure once they are finished with all the renovations. It will be nice.
Resposta de Sally em 9 de dez. de 2022
Dear Mr Willian,Thank you for your recent stay at Grand Gold Hotel Danang.We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about room, satff. Thank you also for drawing my attention to where improvements are needed about our pool and gym area. Please rest assured that I have reviewed your comments with the departments concerned. We extremely value your comment. It is by receiving feedback like yours, that we can make continuous improvements. Thank you once again for your compliments and support. I am looking forward to welcome you and your family near future. Best regards,Grand Gold Hotel Team.

10/10 - Excelente

Michelle Louise

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the property was very clean and well presented. The staff very helpful and accommodating. Amazing views of the beach however was a distance from the restaurants and shops. Had dinner there 1 night and the food was disappointing
Hospedou-se por 12 diárias em nov.. de 2022
Resposta de Sally Bui em 7 de dez. de 2022
Warmest greetings from Grand Gold Hotel Danang. We would like to say thank you for your review. Contributions like yours are a source of motivation everyday for all staffs of Grand Gold Hotel to try to preserve and promote what has been achieved, increasingly making perfect services, giving customers the best experience. Wishing you and your family the best of health.We are looking forward to welcome you and your family near future. Best regards,Grand Gold Hotel Team.

6/10 - Ok

Noriko

Hospedou-se por 1 diária em out. de 2022

8/10 - Boa

WOOJUN

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em ago. de 2022
Resposta de Ahsan Sikder-GM em 29 de ago. de 2022
Dear WOOJUN, Thank you for your kind words, I am so proud of the incredible team here, and I would like to thank you for taking the time to mention those who made your time with us special. Any positive feedback brings joy to us. I will be sure to pass on your kind message to my entire team. I am sure they will be delighted to hear your kind words of recognition! We hope that we will get a chance to welcome you again soon, we wish you good health, safety, and happiness. Sincerely, Ahsan Sikder General Manager

8/10 - Boa

Kenichi

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2020

10/10 - Excelente

C

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing.
Amazing stay. Helpful staff. Huge room was clean & comfortable with fantastic sea views. Roof top pool and bar very good.
Hospedou-se por 2 diárias em fev. de 2020

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
멋진 뷰를 가진 호텔
지은지 오래되지 않아서 인지 시설은 깨끗하고 좋았다. 기대했던거 보단 다양하지 않은 조식 메뉴에 조금 실망되기도... 시내에서 떨어져 있어 이동이 다소 불리하지만 그랩을 이용하는데는 전혀 불편함이 없었다. 베란다에서 바라본 해변뷰는 정말 훌륭하였다.
Hospedou-se por 2 diárias em jan. de 2020
Resposta de Hotel Management em 31 de jan. de 2020
Dear Value guests, Greetings from Grand Gold Hotel. First of all, thank you for having chosen our resort as well as for sharing your feedback We are glad to know that you were satisfied your stay with us. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We are continuously working in order to provide the best experience possible to our guests and we have taken note of all your suggestions. We hope to see you again. Thanks and regards,

8/10 - Boa

Thor, Texas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like the service, but not the buffet food. Buffet food should be change everyday and more diversity!!
Hospedou-se por 2 diárias em jan. de 2020
Resposta de Hotel Management em 21 de jan. de 2020
Dear Value Guests, Thank you very much for your staying with us and your lovely review about our staff! We are very happy when you enjoy your stay with us. We noted your liking our friendly and helpfull staff. We promise to keep training for all our staff to serve all our distinguished guests in high level. We are waiting to see you again soon. Have a nice day

8/10 - Boa

jaehwa

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
좋아요 아침식사는 별로
Hospedou-se por 2 diárias em jan. de 2020
Resposta de Hotel management em 31 de jan. de 2020
Dear Value guests, Greetings from Grand Gold Hotel. First of all, thank you for having chosen our resort as well as for sharing your feedback We are glad to know that you were satisfied your stay with us. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We are continuously working in order to provide the best experience possible to our guests and we have taken note of all your suggestions. We hope to see you again. Thanks and regards,

10/10 - Excelente

Shelly

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Hotel, AMAZING Skybar
We really enjoyed our stay here! We previously had gone to dinner at their gorgeous sky bar when we first arrived and Mr. Hung was wonderful. We had such a great experience that we decided to stay there before we left. Mr. Hung was there both times and was friendly. Also, Oscar helped us with our bags and was very helpful and friendly. The room was very comfortable and breakfast was delicious. I wish their website had more details on the massage/spa as I wanted to arrange something before my flight out- I emailed twice but never got a response, so don't count on this unless you have time to arrange it when you check in.
Hospedou-se por 1 diária em jan. de 2020
Resposta de Hotel Management em 11 de jan. de 2020
Dear Ms Shelly Warmest greetings from Grand Gold Hotel. We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. We appreciate that so much. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Please rest assured that the issues mentioned are taken very seriously by our team and we are striving to ensure that these occurrences are avoided in the future. Wish you all the best in your life. Best regards,

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Comodidades
Hospedou-se por 4 diárias em dez. de 2019
Resposta de Hotel Management em 7 de jan. de 2020
Dear Value guest, Greetings from Grand Gold Hotel First of all, thank you for having chosen our resort as well as for sharing your feedback on booking.com. First of all let me offer you my sincere apologies for the inconveniences that you have experienced during your stay. I am so sorry to hear about the inconvenience with location. All the details and comments that our guests share with us are crucial to keep improving. We are continuously working in order to provide the best experience possible to our guests and we have taken note of all your suggestions. We hope to see you again with better service. Best regards,

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
房問整齊清潔, 清幽舒適。 員工非常有禮貌及態度友善。 最驚喜的是酒店主動地將我的房間級別免費提升了!
Hospedou-se por 4 diárias em dez. de 2019
Resposta de Hotel management em 31 de jan. de 2020
Dear Value guests, Warmest greetings from Grand Gold Hotel. We thank you for choosing our hotel as your accommodation partner in Danang and for spending your time writing us such a wonderful and detailed feedback. We appreciate that so much and really hope to welcome you back again in the near future. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards,

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good view from our room. It's amazing to wake up with the infinite seaside view. We were impressed. And the staff are very friendly especially the guy Trinh and another girl who knows a little bit Korean. They are all very nice and helpful. We asked them to help us to reserve a table for a French restaurant and for spa too. They are very willing to help :D
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Hotel management em 6 de jan. de 2020
Dear Value guests, Warm greetings from Grand Gold Hotel!! First of all, thank you for having chosen our resort as well as for sharing your feedback on Expedia group. We are glad to read you comment that you were satisfied your stay with us. we always keep improving our service quality in order to reach all of guests satisfaction and serve unforgettable experience. We hope to see you again with best service. Thanks and Regards,

6/10 - Ok

Sam Phuong

Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
disappointed
I am a frequent visitor of this hotel but this time, their staffs seem didn’t welcome me from the start! It was my vacation so I didn’t want to make any complaint during my stay and I just let it go! Anyway, it was my last stay in your hotel and I will not come back!
Hospedou-se por 3 diárias em dez. de 2019
Resposta de Hotel management em 30 de dez. de 2019
Dear Ms Sam Phuong Ly Warmest greetings to Grand Gold Hotel! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the staff that need updating. I hope that I can convince you to change your mind about another visit to our property. Once more time, we really sorry again. Best regards,

10/10 - Excelente

Hiu Chit

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Hotel management em 31 de jan. de 2020
Dear Mr Hiu Chit, Warmest greetings to Grand Gold Hotel! We very much appreciate your comments regarding your stay at our hotel It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again. Your sincerely,

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value
The hotel exceeded our expectations. We booked a ocean view family room with a balcony. There were two bedrooms, one with a king size bed and the other with a queen sized bed. The rooms were big and even had a small kitchen. Although it was a bit far (5min drive) from the beautiful My Khe Beach the location was quiet and the view from the hotel was spectacular. The staff were also friendly and helpful. The breakfast was good too.
Hospedou-se por 3 diárias em dez. de 2019
Resposta de Hotel management em 23 de dez. de 2019
Dear Value Guests, Warmest greetings from Grand Gold Hotel. We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. We appreciate that so much. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Please rest assured that the issues mentioned are taken very seriously by our team and we are striving to ensure that these occurrences are avoided in the future. Wish you all the best in your life. Merry Christmas and happy new year! Best regards,

10/10 - Excelente

GEONHO

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2019
Resposta de Hotel management em 23 de dez. de 2019
Dear Mr/ Ms Geonho, Thank you very much for your staying at Grand Gold Hotel and your lovely review about our staff! We are very happy when you enjoy your stay with us. We noted your liking our friendly and helpfull staff. We promise to keep training for all our staff to serve all our distinguished guests in high level. We are waiting to see you again soon. Merry christmas and Happy new year! Best regards

10/10 - Excelente

Youngik

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2019
Resposta de Hotel management em 23 de out. de 2019
Dear Mr/Ms Youngik, Thank you for taking the time to share your stay experience at Grand Gold Hotel. It is truly a delight to read your good comments about your stay. It will be an honor to share your wonderful review to the entire team. We believe it will give them a high motivation in providing an excellent service for our guest at all times. Look forward to welcoming you back soon . Kind regards,

8/10 - Boa

Viajante verificado

Hospedou-se por 2 diárias em out. de 2019
Resposta de Hotel management em 23 de out. de 2019
Dear Value Guests, Thank you so much for letting us know about your comment after your recent stay at Grand Gold Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our Grand Gold Hotel. Once again, thank you for your comments! Your sincerely,

10/10 - Excelente

Jose, Wuhan, China

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property is very clean, the staff is very helpful and attentive, the room we got had direct view to the beach. The beach is just across the street and is a very nice and quite place. The food in the hotel is good. The swimming pool is small but enough for the amount of people that used it and was great for my kids. The view is beautiful from the bar and pool area. You can see the Lady Buddha, and almost the whole stretch of beach from that area, and Da Nang.
Hospedou-se por 6 diárias em set. de 2019
Resposta de Hotel Management em 9 de out. de 2019
Dear Ms Jose, Thank you for taking the time to share your recent experience while staying at Grand Gold Hotel. Your encouraging review has been passed to the entire team to motivate them on keeping up the good work. We thank you for choosing us as your accommodation of choice. We hope and look forward on your return in Da Nang. Best regards,

10/10 - Excelente

Viajante verificado

Hospedou-se por 5 diárias em set. de 2019
Resposta de Hotel Management em 2 de out. de 2019
Dear Value Guest, Thank you so much for your taking time to write your nice review, we are deeply grateful. We are so exciting to read such comments, especially our helpful staffs as well as the breakfast and it is always a big encouragement to motivate our team member to keep up the standard. We do hope to have the pleasure of welcoming you and your friend back at your next time to Grand Gold Hotel. Best regards,

10/10 - Excelente

Hyeog soo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
여행지 안내와 택시비 계산등 친절하게 안내해준 호텔 안내데스크 담당(여성)에게 감사드립니다
Hospedou-se por 4 diárias em set. de 2019
Resposta de Hotel management em 22 de set. de 2019
Dear Hyeog Soo, All of us at Grand Gold Hotel would like to offer our sincere thanks for your delightful review during your stay at our hotel. We are happy to read that you had an excellent experience and enjoyed your stay at our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities as it is what we strive for everyday. We certainly look forward to welcoming you back in the future. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Kind regards,

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
満足です
市街地にはタクシーを使わないと行けない距離。物価が安いので問題はないですが、周りにはホテルしかなく便利な場所ではないです。チェックイン時にパスポートを預かりますと言われて不安を感じましたが、ベトナムのホテルでは普通だそうです。 部屋自体は綺麗で満足しました。唯一、シャワーに扉がなくて普段通り使うと洗面所が水浸しになります。 ホテルスタッフの方は皆さん愛想が良くて質問やメールの問い合わせにすぐ返事してくれました。
Hospedou-se por 4 diárias em set. de 2019
Resposta de Hotel management em 2 de out. de 2019
Dear Valued guests, Thank you for your recent stay at Grand Gold Hotel and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Grand Gold Hotel Warm regards,

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
직원들이 매우 친절했으며, 조식도 만족스러운 수준이었습니다. 호텔이 바로 바다 앞쪽에 위치해 있어 전망도 좋았습니다.
Hospedou-se por 2 diárias em set. de 2019
Resposta de 호텔 관리 em 11 de set. de 2019
소중한 고객 여러분,   우리에게 당신의 놀라운 리뷰를받을 때 얼마나 행복합니까? 우리 모두 그랜드 골드 호텔에 머무는 동안 기억에 남는 시간을 가지기를 기대합니다. 우리는 다가오는 시간에 호텔을 다시 방문하기를 기대합니다.   좋은 하루 되세요 친애하는,

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's very good hotel good service and clean. Breakfast was good.
Hospedou-se por 7 diárias em ago. de 2019
Resposta de Hotel Management em 30 de ago. de 2019
Dear Value guest, What a pleasure to read your positive feedback regarding your stay at Grand Gold Hotel We appreciate all of the wonderful words you have shared on your visit. It was such a delight hosting you as our guest and we all look forward to having chance of being at your service in the future. Best regards,

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel.
Nice view in a corner of the town, not many places to go closeby. You'll need a cab to move around. The beach is right across the road from the hotel. Staff is nice and helpful n rooms are good for the price. Didn't try the food there so can't comment on it.
Hospedou-se por 2 diárias em ago. de 2019
Resposta de Hotel Management em 29 de ago. de 2019
Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards,

10/10 - Excelente

Ngocle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The most amazing views. My mom is very picky but not a single complaint from her says a lot. The service was top notch and the price point makes it even more shocking.
Hospedou-se por 1 diária em ago. de 2019
Resposta de Hotel management em 30 de ago. de 2019
Dear Ms Ngocle, Thank you so much for letting us know about your comment after your recent stay at Grand Gold Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our Grand Gold Hotel. Once again, thank you for your comments! Your sincerely,

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em ago. de 2019
Resposta de Hotel management em 21 de ago. de 2019
Dear Value Guest, Thank you for your stay at Grand Gold hotel and taking your time to share your experiences to us and all traveller. All of us were trained well about skill and qualifications. I will encourage them to do more than guest expectations. Best thing come to you and do hope you will come back soon. Your sincerely,

8/10 - Boa

라일락, 대한민국

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
발코니가 있는 아파트를 이용해서 발코니에서 보는 미케비치가 아주 멋졌습니다. 사용은 안했지만 전자렌지, 식기등이 준비되어 있어 간단히 음식을 조리해 먹을 수 있어 편리할 거 같았습니다. 호텔은 신설이라 깨끗했는데 거실장아랫부분등 눈에 보이지 않는 부분은 청소가 좀 미흡했습니다. 날이 더워 발코니에서 여유롭게 시간을 보내지 못한게 좀 아쉽습니다.
Hospedou-se por 2 diárias em jul. de 2019
Resposta de Hotel Management em 2 de ago. de 2019
Dear Value guest, Thank you for taking the time to share your recent experience while staying at Grand Gold Hotel. Your encouraging review has been passed to the entire team to motivate them on keeping up the good work. We thank you for choosing us as your accommodation of choice and it is always a pleasure for us to be at your service. We look forward on your return our hotel again. Best regards,

10/10 - Excelente

LesParisiens, Paris

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Etablissement en bord de plage, calme et un peu retiré de la ville. Chambre très propre avec une vue magnifique sur la plage et sur la montagne Son Tra. Petit déjeuner très délicieux et avec beaucoup de choix. Personnel attentionné, à l'image de Mademoiselle Thi Thi qui nous a beaucoup conseillé sur les lieux à visiter, les restaurants locaux, etc.
Hospedou-se por 7 diárias em jul. de 2019
Resposta de Hotel management em 29 de jul. de 2019
Dear Mr/ Ms Lesparisiens, Thank you so much for letting us know about your comment after your recent stay at Grand Gold Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our Grand Gold Hotel. Once again, thank you for your comments! Your sincerely,

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stay was ok. The staff don’t speak much English well. Service was good. I was very unhappy with the spa (they tried to overcharge for nails). Pedicure was essentially just a nail paint. Breakfast was ok, not many options for vegetarians. Lastly they did not have many brochures for Danang / hoi an and surrounding tours. At checkout, they said they could not find the “shampoo bottle” - as if a guest would steal a shampoo bottle. I went up to the room with the staff and showed them that the shampoo bottle was in the bathroom. I thought it was a petty thing to bring up at discharge. Lastly, it is far from city center.
Hospedou-se por 4 diárias em jul. de 2019
Resposta de Hotel management em 27 de jul. de 2019
Dear Mr/ Ms, We apologize for our bad facilities you had encountered. We are aware that when you pay for your stay at our hotel you expect a nice stay with all the facilities which have right on. But due some unforeseen circumstances we were unable to provide you the complete facilities and comforts. We are extremely sorry for the inconvenience. We would like to take note of your comments and will try our best to improve our services in the shortest time to able to please our customers. We also assure that you would get the best services the next time you visit our hotel to stay. We look forward to welcoming you to our hotel for the next time and see how the quality is getting better. Thanks and best regards,