Recepção

Avaliações de Motel 6 Columbus, OH

2 out of 5
Motel 6 Columbus, OH
5930 Scarborough Boulevard, Columbus, OH

Avaliações

5,6
Nota 10 - Excelente. 30 de 218 avaliações" "
Nota 8 - Boa. 37 de 218 avaliações" "
Nota 6 - Ok. 56 de 218 avaliações" "
Nota 4 - Insatisfatória. 33 de 218 avaliações" "
Nota 2 - Terrível. 62 de 218 avaliações" "

5,6/10

Limpeza

6,2/10

Serviço e funcionários

5,8/10

Comodidades

5,4/10

Condições e instalações da propriedade

5,6/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Donna

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Our room didn’t have a working heater we slept ina 59degree room with no blanket just a sheet and a bedspread
Hospedou-se por 1 diária em mar. de 2024
Resposta de Brand Experience Team em 27 de mar. de 2024
Hi Donna,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 - Insatisfatória

Aja

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Motel was dirty, we got moved rooms 3 times at check in because the rooms weren't clean. By the 3rd room, we were tired and ready to turn in so i used our body wash and a hand towel to clean counters and tables that were covered in dog hair and the toilet that had stains all over (poop stains) It was definitely a place to just rest/change near where our event was.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Nancy Y. em 20 de mar. de 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 - Terrível

Hilary

Viagem com a família, Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Roach motel. Dead and live roaches in the room. Sheets were filthy and had what can only be described as pubic hair all over them. Lobby was closed when I went to ask for a new room and the employee was sleeping. My mother in law, my self and my 2 kids slept fully clothed on top on the blankets. Had we not been driving all day and had the weather not been terrible, we would have left and went somewhere else.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Brand Experience Team em 7 de fev. de 2024
Hi Hilary,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 - Excelente

Justin

Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

Fatimata

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

Brandie

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza e comodidades
Stuck 5 days due to weather. Staff was friendly, allowed our puppy and cat. Almost last day sheets slipped and when fixing noticed a gross stain on mattress cover that had not been washed. Floor was fairly dirty at check in as well. However they allowed a very late (3pm) checkout so we weren’t sitting out in the cold waiting to check in for our 6:30pm flight without an extra charge. Very thankful even if it was a little dirty.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Brand Experience Team em 30 de jan. de 2024
Hi Brandie,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 - Terrível

Ezequiel

Hospedou-se por 1 diária em jan. de 2024

2/10 - Terrível

sudhir

Viagem com a família, Viagem com animais de estimação
Pontos negativos: Limpeza e condições e instalações da propriedade
The property has bed bugs and the rooms are very dirty. Linens and windows have all fallen apart. This shouldn't be allowed to exist.
Hospedou-se por 1 diária em out. de 2023
Resposta de Nancy Y. em 7 de nov. de 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - Terrível

Leon

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
nothing
Hospedou-se por 1 diária em out. de 2023
Resposta de Brand Experience Team em 1 de nov. de 2023
Hi Leon,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 - Ok

Brian

Pontos negativos: Serviço e funcionários
Reception, the personality of a cold fish.
Hospedou-se por 1 diária em set. de 2023
Resposta de Brand Experience Team em 27 de set. de 2023
Hi Brian, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 - Terrível

barbara

Pontos negativos: Limpeza e condições e instalações da propriedade
This was an unsafe place. The sheets were stained and i was not sure my tires would be on my car when got up. The staff was nice but i can't imagine how anyone could feel safe working there.
Hospedou-se por 1 diária em set. de 2023
Resposta de Brand Experience Team em 27 de set. de 2023
Hi Barbara, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - Excelente

Ashley

Viagem a dois
Pontos positivos: Serviço e funcionários
It was ok
Hospedou-se por 1 diária em set. de 2023
Resposta de Brand Experience Team em 19 de set. de 2023
Hi Ashley,Thank you for the perfect rating!!Lilith#Team6

6/10 - Ok

Ashante

Pontos negativos: Comodidades e condições e instalações da propriedade
This place needs a serious update it's very run down
Hospedou-se por 1 diária em set. de 2023
Resposta de Brand Experience Team em 13 de set. de 2023
Hi Ashante,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - Excelente

Maria

Hospedou-se por 1 diária em ago. de 2023

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
A place you can rest your head....nothing more
While I did not feel my safety was at risk, this propery is pretty shabby/run down. (Many people live there long term.) I was traveling through with a dog and all I needed is a place to rest my head, this place was fine. Everything was cleanly enough to sleep but is very run down and needs a complete revamp/mass cleaning. The front desk did call me and ask if I needed anything and if everything was "ok", which I thought was a nice touch for a super low-budget hotel. Close to lots of amenities and the freeway, but take a pair of flip flops.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Brand Experience Team em 23 de ago. de 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - Boa

Kayla

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
The room is decent for the price.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Nancy Y. em 17 de ago. de 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - Terrível

Yanda

Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

DaVon

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great thanks
Hospedou-se por 1 diária em jul. de 2023
Resposta de Brand Experience Team em 8 de ago. de 2023
Hi DaVon,Thank you for the excellent rating!Lilith#Team6

2/10 - Terrível

Brant

Hospedou-se por 1 diária em jul. de 2023

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Bed bugs. I couldn’t sleep on the bed. I slept on the floor
Hospedou-se por 1 diária em jul. de 2023
Resposta de Brand Experience Team em 27 de jul. de 2023
Hi Traveler, We would like to discuss your experience with you further and ask that you reach out to our Customer Care Team by using the Contact Us feature on our website. Kaur J. #team6

2/10 - Terrível

Kimberly

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

Anthony

Hospedou-se por 5 diárias em jul. de 2023

6/10 - Ok

Sherrie

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Was better than sleeping on the ground
Hospedou-se por 4 diárias em jul. de 2023

6/10 - Ok

Sean

Not bad for the money, rooms were spacious, staff took much longer to initiate and complete check in then seemed necessary but overall everything was OK. did not like the fact that I had to give a $125 cash deposit upfront but I did get it back at check out the next morning.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Brand Experience Team em 19 de jul. de 2023
Hi Sean,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - Insatisfatória

Daisha

Hospedou-se por 3 diárias em jul. de 2023

4/10 - Insatisfatória

Andrew

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em jun. de 2023

2/10 - Terrível

Billy

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bed was not changed. Hair, brown marks on bedding. Not enough towels,no room service. Could not check in till 3 not 5 minutes before.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Nancy Y. em 15 de jun. de 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 - Excelente

Robert

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jun. de 2023

6/10 - Ok

Viajante verificado

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Bad stay
At check-in I, I had to pay a deposit which I get, but because I had to pay it in cash. I ended up paying almost $100 extra. I got most of that back at check out. We tried all weekend to connect to the Wi-Fi it would never let us we were in a dead zone and couldn’t even get cell service. There was potholes in the entrance. The refrigerator is dirty on the inside. The only option for a shower was either freezing, cold or slightly iced cold. The pillows were thin and uncomfortable.
Hospedou-se por 4 diárias em mai. de 2023
Resposta de Brand Experience Team em 6 de jun. de 2023
Hi Traveler,Thanks for your review, we really appreciate the support. Lilith#Team6

6/10 - Ok

Dwight

Hospedou-se por 2 diárias em mai. de 2023

2/10 - Terrível

olivia

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Couldn’t hear the woman behind the desk. Very rude. Was told we couldn’t stay there because we looked too young despite showing our IDs. Horrible. Had to find a new hotel at 1 am.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Brand Experience Team em 16 de mai. de 2023
Hi Olivia,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 - Excelente

Benjamin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2023

6/10 - Ok

alexis

Viagem em grupo
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
Room was dirty but had no problem switching it!
Hospedou-se por 1 diária em mar. de 2023
Resposta de Nancy Y. em 12 de abr. de 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 - Boa

Jennifer, Collinsville

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The staff were very friendly but the door had a huge gap because it would not seal properly. With temperatures at freezing we had to use coats to plug the wholes.
Hospedou-se por 1 diária em mar. de 2023
Resposta de Nancy Y. em 17 de mar. de 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 - Ok

Teresa

Hospedou-se por 1 diária em fev. de 2023

10/10 - Excelente

Denise

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean rooms but dog poop everywhere on the outside
Hospedou-se por 1 diária em fev. de 2023

10/10 - Excelente

Denise

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Staff was nice, rooms are big and spacious
Hospedou-se por 1 diária em fev. de 2023

2/10 - Terrível

Joi

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Sucks
The worst experience I've had in a hotel in a long time nasty room I mean nasty poop still in the toilet bugs everywhere trash everywhere found drug baggies everything
Hospedou-se por 1 diária em fev. de 2023
Resposta de Brand Experience Team em 15 de fev. de 2023
Dear Joi,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Dan J.#Team6

6/10 - Ok

Justin

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários e conforto do quarto
The 3rd shift worker, assisgned someone to my room while I was still occupying it and walked in my room with a key at midnight I was not happy!!
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Brand Experience Team em 15 de fev. de 2023
Dear Justin,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Dan J.#Team6

10/10 - Excelente

sri

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
excelent
Hospedou-se por 1 diária em jan. de 2023
Resposta de Nancy Y. em 24 de jan. de 2023
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 - Excelente

michel

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice
Resposta de Nancy Y. em 24 de jan. de 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - Ok

Brittany

Pontos negativos: Limpeza e condições e instalações da propriedade
The whole time was “decent” the sheets seemed clean but that was about it. The floor was tracked up
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Nancy Y. em 24 de jan. de 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Its a safe place and really clean
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Nancy Y. em 24 de jan. de 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - Excelente

Sim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
good service
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Nancy Y. em 24 de jan. de 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 - Boa

Richard

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location to where I was going.
Resposta de Nancy Y. em 8 de dez. de 2022
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 - Terrível

Hale

Viagem com a família
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
I had to stand for over 45min to check in because the lady kept saying she doesn’t see my reservation or my payment. I had to contact expedia myself which was also inconvenient because there is no phone number provided for a faster customer service. Overall i wouldn’t recommend the whole experience it was too much of a hustle
Resposta de Nancy Y. em 8 de dez. de 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - Terrível

Michael

Viagem a dois
Pontos negativos: Limpeza
The bed had hair in sheets, The bathtub had hair in it and the floor was dirty. The inside of the refrigerator need cleaned. Not happy at all.
Hospedou-se por 1 diária em out. de 2022
Resposta de Nancy Y. em 8 de dez. de 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - Insatisfatória

Minette

Hospedou-se por 1 diária em out. de 2022
Resposta de Brand Experience Team em 13 de out. de 2022
Hi Minette,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 - Insatisfatória

Amy

Viagem com a família
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
No Women or children, please.
This motel was in a very sketchy area. There is a court posting in the locked lobby/check in area that states that no rooms can be rented by the hour. There was an armed security guards needed in the parking lot. A lot of foot traffic and gatherings in the parking lot late at night. Parking lot not well lit. Even with assistance from maintenance, our key card never really worked well so we were uncomfortable leaving the room. Room was clean. Not enough towels. No shampoo or conditioner -- only two bars of soap. Refrigerator did not work. Property is dated. Would not stay here again with children or as a single woman.
Hospedou-se por 1 diária em set. de 2022
Resposta de Brand Experience Team em 2 de out. de 2022
Hi Amy, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2022
Resposta de Brand Experience Team em 2 de out. de 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6