We chose this hotel for its central location and within walking distance of shopping areas, attractions e.g. park and gardens, tram ride etc.. We were greeted outside the entrance immediately by a staff member upon arriving at the hotel which was lovely and she even insisted on taking 2 of our bags which we were very capable of managing on our own. The staff were super friendly and helpful. Lovely quiet room, (couldn't hear other guests), and view from it. I would definitely recommend this hotel and would stay here again.