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Avaliações de Motel 6 Chino, CA - Los Angeles Area

2 out of 5
Motel 6 Chino, CA - Los Angeles Area
12266 Central Avenue, Chino, CA

Avaliações

6,2
Nota 10 - Excelente. 278 de 1006 avaliações" "
Nota 8 - Boa. 196 de 1006 avaliações" "
Nota 6 - Ok. 141 de 1006 avaliações" "
Nota 4 - Insatisfatória. 122 de 1006 avaliações" "
Nota 2 - Terrível. 269 de 1006 avaliações" "

6,2/10

Limpeza

6,8/10

Serviço e funcionários

5,6/10

Comodidades

6,0/10

Condições e instalações da propriedade

6,0/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Cristina

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
The room was gross. Sheets dirty and torn. Shower, floor, vanity, night stand and dresser extremely filthy and a lamp bulb was out which made the room dark because it was in a main point of the room.
Hospedou-se por 1 diária em abr. de 2024

4/10 - Insatisfatória

Elizabeth

Viagem com animais de estimação
Pontos negativos: Limpeza
Smelly and musty
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

carmen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Joe

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff here is very friendly & helpful.
Hospedou-se por 2 diárias em abr. de 2024

2/10 - Terrível

Maritsa

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
When we got there the staff were okay. When we went in the room it was dirty, it looked like they didn’t sweat, there was no microwave, nor pool, it was review that it was clean and a nice spot to stay and a pool. The first night there was people staying in there van next to our car and they were arguing the whole night. And then the past nights we stayed there as well.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Brand Experience Team em 30 de abr. de 2024
Hi Maritsa,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 - Excelente

Morena

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Gracias
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Brand Experience Team em 30 de abr. de 2024
Hi Morena, Thank you for the 5-star rating!Natalie #Team6

2/10 - Terrível

Derryck

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There was dog hair cat hair and other people's hair all over my room. The area where the t v is had ketchup stains on the counter that I had to clean off myself. The shower was dirty. The toilet had dirt on the seat. The sink was broken. I had to clean white stuff off the counter in the bathroom. The sheets looked like someone had slept in them before I did. the cops were there looking for somebody when I checked in. The window in my room would not fully shut. Overall this was the nastiest and worst motel six i've ever seen. I've stayed at Motel 6 properties from here all the way to Washington DC. And this one was by far the most unsanitary motel6 I've ever seen.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Brand Experience Team em 30 de abr. de 2024
Hi Derryck, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 - Excelente

Vanessa

Pontos positivos: Comodidades
Has a refrigerator my stay was good, but pool was always close besides that very calm
Hospedou-se por 1 diária em abr. de 2024
Resposta de Brand Experience Team em 30 de abr. de 2024
Hi Vanessa, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 - Boa

James

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Nancy Y. em 3 de mai. de 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 - Excelente

Ruth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Nancy Y. em 3 de mai. de 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - Terrível

Jessica

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There were people loitering everywhere when I went to get my room assignment since it wasn’t ready when I went to check in. There were 6 cop cars in the driveway and I didn’t feel safe staying there. The front desk was empty for 20 minutes and then when the lady finally came back I said I didn’t feel safe and wanted a refund she said nope it’s after 6pm and that’s when your stay starts, no refund. I never signed anything or received a key. Don’t waste your money here.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Brand Experience Team em 23 de abr. de 2024
Hi Jessica,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 - Excelente

Joe

Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Carmen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Brand Experience Team em 19 de abr. de 2024
Hi Carmen, Thank you for the 5-star rating!Natalie #Team6

10/10 - Excelente

Penny

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was nice
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nancy Y. em 17 de abr. de 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - Excelente

Lorena

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Un poco viejas las instalaciones
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Brand Experience Team em 11 de abr. de 2024
Hola Lorena,Gracias por tu calificación, por favor danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Lilith#Equipo6

10/10 - Excelente

Carmen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024

8/10 - Boa

Elaine

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We used this motel while at Winternationals, Pomona Rceway as it was a short drive away. It was just somewhere to sleep and shower. The motel was what we expected basic and clean. Having laundry facilities was also a bonus for us. There are shops and restaurants next to it. Highly recommend the Chinese, you can eat in or takeaway and portions are huge and very reasonably priced.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Brand Experience Team em 3 de abr. de 2024
Hi Elaine, Thanks for your review, we really appreciate the support.Natalie #Team6

2/10 - Terrível

Kayla

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
They charged us an extra $200 saying we needed to call and let them know we’d be there 24 hours in advance. I reserved the room over two months ago so why would I need to call and make sure they would know I’m still coming.. not to mention the popcorn in the bed, hair on the floor, vomit on the floor, a dirty condom in the bathtub. When I asked to speak to a manager I was told “she won’t be here until Monday but she won’t do anything for you either” when we asked for a new room she told one of the cleaning ladies to go and check if our room was actually dirty because she thought we were lying. Terrible experience. Will never stay at this location again.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Brand Experience Team em 3 de abr. de 2024
Hi Kayla,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of services issues very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

8/10 - Boa

Jessica

Hospedou-se por 1 diária em mar. de 2024

4/10 - Insatisfatória

Steve

Viagem a dois, Viagem com animais de estimação
Pontos negativos: Limpeza, serviço e funcionários e comodidades
I liked that it is pet friendly(have 2 cats) Bad parts were no frig in room, electric outlets were few and not working(bathroom sink) cracked shower head. Reported issues,but nothing done.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nancy Y. em 19 de mar. de 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - Excelente

Aman

Good service
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nancy Y. em 19 de mar. de 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - Excelente

Carmen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 21 de mar. de 2024
Hi Carmen, Thank you for the 5-star rating!Natalie #Team6

4/10 - Insatisfatória

Rodrigo

Hospedou-se por 1 diária em mar. de 2024

2/10 - Terrível

Branden

Viagem de negócios, Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
There were stains on the sheets, hair and dust in the lights and walls and bed side table.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Brand Experience Team em 12 de mar. de 2024
Hi Branden,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - Excelente

Anita

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room is allways clean and front dest is supper nice to there guests.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Brand Experience Team em 12 de mar. de 2024
Hi Anita,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 - Terrível

Lizett

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was filthy. The toilet was stained and there was hair all over the toilet . There was no toilet paper. And we never got our room serviced or cleaned the entire weekend we were there. I had reserved the whole weekend , had I have known how filthy this place was I would of never booked. After we complained all they did was transfer us to a different room which was also dirty. Expedia couldn’t help us cause the hotel didn’t do transfers . I didn’t even want my money back. All I wanted was a transfer to a different city or the room to be cleaned. But none of that was an option apparently. A refund was an option but it would take 7 to 10 business to receive/ and I don’t have the money to spend on a different hotel nor wait for a refund. So I had no choice but to stay there. Never again . I hope this saves someone the headache
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Brand Experience Team em 6 de mar. de 2024
Hi Lizett, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 - Terrível

Elijah

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e comodidades
There was a homeless person living in my room. Had to wait until they could book me another room. Originally booked a single Queen but because of the situation they booked me a room with double beds. Very uncomfortable and shady stay
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Brand Experience Team em 6 de mar. de 2024
Hi Elijah,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 - Terrível

Carolyn

Viagem de negócios
NO HEAT, AND NO OTHER ROOM AND NO DISCOUNT
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Brand Experience Team em 6 de mar. de 2024
Hi Carolyn, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

6/10 - Ok

Antwanette

Pontos positivos: Limpeza e serviço e funcionários
Staff was nice.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 6 de mar. de 2024
Hi Antwanette, Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Natalie#Team6

10/10 - Excelente

Aisha

Viagem a dois, Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The manager adalid is amazing and runs a safe and quiet motel I love all the staff and the house keepers the rooms are very clean Thanks to housekeeper wene shes amazing very sweet and a hard worker -Aisha Roberts
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi Aisha,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 - Excelente

Carmen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Nancy Y. em 8 de mar. de 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - Ok

Rudy B.

Viagem a dois
Pontos positivos: Limpeza
Door insulation sealer allowed wind to blow thru all nite
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi Rudy,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 - Excelente

Julio

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
La señorita que me hizo el check in fue muy amable, en rodo momento desde que llegue.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hola Julio,Gracias por reconocer el gran servicio brindado por nuestro personal. Esperamos verte pronto, ¡Viajes Seguros!Lilith#Equipo6

2/10 - Terrível

Maria

Pontos negativos: Limpeza e condições e instalações da propriedade
The wall were rotten, the curtains had old food stuck on them, the towels were so old and scratchy the floors were dirty and the room smelled like mildew! The mattress felt like cardboard the AC didn’t work and there were shady people in upstairs room in and out all night. Not to mention that I had to get a “disabled room because no other room were available even though I booked I booked days before and confirmed a regular room. To top it off there was a man who had a barking German shepherd in his room. Will NEVER stay there again.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi MariaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 - Excelente

Juan

Pontos positivos: Condições e instalações da propriedade
Tubs need to be cleaned better
Hospedou-se por 1 diária em jan. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi Juan,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 - Excelente

Richard

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location for shopping/breakfast Denny's and Starbucks coffee shops within walking distance.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi Richard,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 - Excelente

Gaby

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Attendant Laura T. always very welcoming. She makes sure to accommodate us in every special requests we have. Adalí professional but empathetic persona is what makes pur stay comfortable. These two are really the main reason why we have Chino as our go to. Thank you for ypur time and patience at every stay.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi Gaby,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 - Boa

Joseph

Hospedou-se por 8 diárias em fev. de 2024

2/10 - Terrível

YONGJIE

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
Very noisy, chaotic and unsafe
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi Yongjie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 - Excelente

Alex

Hospedou-se por 2 diárias em fev. de 2024

2/10 - Terrível

Marthen

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Dirty
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi Marthen, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - Excelente

Maritza, Bullhead City

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi Maritza,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

10/10 - Excelente

Joe

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 27 de fev. de 2024
Hi JoeThanks for your review, we really appreciate the support. Lilith#Team6

2/10 - Terrível

Consuelo

Hospedou-se por 1 diária em fev. de 2024

4/10 - Insatisfatória

Leticia

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 14 de fev. de 2024
Hi Leticia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - Excelente

Gaby

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 14 de fev. de 2024
Hi Gaby,Thank you for the perfect rating!! Maz K.#Team6

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Tired and worn.
The place has seen better days. No hot water for the first night and the ice machine quit working. Fair share of homeless individuals walking around and through the parking area and on the outside hallways at all hours of the day.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 14 de fev. de 2024
Hi TravelerWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 - Excelente

Gaby

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Brand Experience Team em 14 de fev. de 2024
Hi Gaby,Thank you for the perfect rating!! Maz K.#Team6

4/10 - Insatisfatória

Albano

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dates and addicts
The structure is not too old.. perhaps 20yrs or so, but it is obvious that noone has "deep cleaned" the rooms for about that long. Lacking anyplace to put your bags and if that's not enough, the t.vs are bolted down..which ought to let you know the kinda crowd it draws If Hope you don't mind putting on your shoes when walking around the room
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Brand Experience Team em 6 de fev. de 2024
Hi Albano,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - Terrível

Norma

Viagem a dois
Was roaches in the room
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Brand Experience Team em 6 de fev. de 2024
Hi Norma,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6