Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 192 de 592 avaliações" "
10 - Excelente
192
Nota 8 - Boa. 208 de 592 avaliações" "
8 - Boa
208
Nota 6 - Ok. 100 de 592 avaliações" "
6 - Ok
100
Nota 4 - Insatisfatória. 45 de 592 avaliações" "
4 - Insatisfatória
45
Nota 2 - Terrível. 47 de 592 avaliações" "
2 - Terrível
47
8,2/10
Limpeza
8,4/10
Serviço e funcionários
7,0/10
Comodidades
7,4/10
Condições e instalações da propriedade
6,6/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
roberto
22 de jul. de 2014
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
roberto
Resposta de Marge em 4 de out. de 2014
Thank you for staying at the BEST WESTERN PLUS Chelmsford Inn. We strive to ensure every guest has a pleasant stay with us. I hope you had time to enjoy our complimentary HOT breakfast buffet which offers a variety of fruits, yogurts, cereals, waffles, hard boiled and cooked eggs, bacon or sausage, breads, pastries and beverages. We look forward to seeing you again soon.
10/10 - Excelente
Erin
Viagem a dois
17 de nov. de 2022
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Super friendly, hospitable and extremely comfortable bed!
Erin
Hospedou-se por 1 diária em nov. de 2022
Resposta de Navi Bajwa AGM em 21 de nov. de 2022
Dear Erin,Thank you for choosing the Best Western Plus Chelmsford. We are happy to know that you enjoyed your stay at our property. We hope to see yo again when you are in the local area.
6/10 - Ok
christopher
12 de nov. de 2022
christopher
Hospedou-se por 1 diária em nov. de 2022
6/10 - Ok
Tricia
Viagem com a família
11 de nov. de 2022
Pontos negativos: Limpeza e conforto do quarto
Tricia
Hospedou-se por 1 diária em nov. de 2022
Resposta de Navi Bajwa AGM em 14 de nov. de 2022
Dear Tricia,Thank you for staying at the Best western Plus Chelmsford. We are saddened to know that your experience at our property was not amazing. We do hope that you give us another opportunity to make it up to you when you are in the local area.
10/10 - Excelente
Melissa
Viagem com a família
6 de nov. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My room was nice very clean. Love the balcony, beautiful view really.everyone was helpful and caring.would stay again for sure
Melissa
Hospedou-se por 1 diária em nov. de 2022
Resposta de Navi Bajwa AGM em 7 de nov. de 2022
Dear Melissa,Thank you for staying at the Best Western Plus Chelmsford. We are happy to know that you stay at our property was amazing. We hope to see you again when you are in the local area.
2/10 - Terrível
Kathy
28 de out. de 2022
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Kathy
Hospedou-se por 1 diária em out. de 2022
8/10 - Boa
constance
20 de out. de 2022
Pontos positivos: Serviço e funcionários
Walls are very thin
constance
Hospedou-se por 1 diária em out. de 2022
Resposta de AGM em 1 de nov. de 2022
Dear Constance,Thank you for staying at the Best Western Plus Chelmsford. We are happy to know that you enjoyed your stay at our property. We hope to see you again when you are in the local area.
6/10 - Ok
Maryann
Viagem a dois
19 de out. de 2022
Not as clean as I would like. Had the amenities they published. Wish I knew that they house a significant of homeless. Not a problem as such but to enter the building you have to go through the group of smokers. Since I don't smoke it does smell.
Maryann
Hospedou-se por 7 diárias em out. de 2022
Resposta de AGM em 1 de nov. de 2022
Dear Maryann,Thank you for staying at the Best Western Plus Chelmsford. We are unhappy to know that you did not enjoy your stay at our property. We hope to give us an opportunity to make it up to you.
6/10 - Ok
Richard
Viagem com a família
17 de out. de 2022
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Convenient, but outdated hotel, housing homeless residents who are getting high on pot in public area around the parking. We felt unsafe.
Richard
Hospedou-se por 2 diárias em out. de 2022
Resposta de AGM em 1 de nov. de 2022
Dear Richard,Thank you for staying at the Best Western Plus Chelmsford. We are unhappy to know that you did not enjoy your stay at our property. We hope to give us an opportunity to make it up to you.
6/10 - Ok
Janibel
Viagem com a família
17 de out. de 2022
Pontos positivos: Serviço e funcionários
I the staff was great and very helpful. The only problem I had was in my first night we found 2 roaches in the bathroom before bed. There was a sticky substance on the carpet by the bathroom and the beds were hard. The sofa bed was partly damaged so was not every comfortable to sleep on.
Janibel
Hospedou-se por 2 diárias em out. de 2022
Resposta de AGM em 1 de nov. de 2022
Dear Janibel,Thank you for staying at the Best Western Plus Chelmsford. We are unhappy to know that you did not enjoy your stay at our property. We hope to give us an opportunity to make it up to you.
6/10 - Ok
Viajante verificado
Viagem em grupo
13 de out. de 2022
Pontos positivos: Serviço e funcionários
Fair stay
Homeless people allowed to stay, we were not aware of this.
Viajante verificado
Hospedou-se por 1 diária em out. de 2022
Resposta de Navi Bajwa AGM em 15 de out. de 2022
Dear Guest,We are sorry to hear that your experiance at our property was not amazing. We are always striving to give the most amazing experiance that we can. We hope that you do come back to our property to give us another chance when you are in the local area to make it right.
10/10 - Excelente
Noureen
12 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Safety, security, great staff!
Noureen
Hospedou-se por 3 diárias em out. de 2022
Resposta de Navi Bajwa AGM em 13 de out. de 2022
Dear Noureen,Thank you for choosing the Best Western Plus Chelmsford.We were happy to know that you enjoyed your stay at our property. We hope to see you again when you are in the local area.
4/10 - Insatisfatória
Michelle
Viagem com a família
7 de out. de 2022
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
easy for me to get to my destination. A lot of people smoking out side , the smell of Pot our room , and elevator.
Michelle
Hospedou-se por 2 diárias em set. de 2022
Resposta de Navi Bajwa em 10 de out. de 2022
Dear Michelle,Thank you for staying at Best Western Chelmsfod Plus. We are sorry that you did not enjoy your stay at our property. We will chaning alotof things comming up next year and we will also go through a full renovation. We hope to see you again when you are in the local area.
6/10 - Ok
Ronald
Viagem a dois
5 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Seemed to have one area of hotel for longer term rentals for social assistance.
Noise from other rooms was quite loud
Ronald
Hospedou-se por 1 diária em out. de 2022
Resposta de Navi Bajwa AGM em 6 de out. de 2022
Dear Ronald,Thank you for staying at our property.We were saddened to know that your stay at our property was not amazing. We do hope that you will stay with us again when you are in the area.
8/10 - Boa
Nathan, Norwalk
1 de out. de 2022
Nathan
Hospedou-se por 1 diária em set. de 2022
10/10 - Excelente
Pete
28 de set. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pete
Hospedou-se por 1 diária em set. de 2022
2/10 - Terrível
Bregt
Viagem a dois
27 de set. de 2022
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Fan in bathroom made way too much noise like a truck engine. not all lights worked
Bregt
Hospedou-se por 2 diárias em set. de 2022
Resposta de Evan - FOM em 28 de set. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you had an issue with the bathroom fan being too loud and issues with the lighting fixture. I am taking this information and discussing it with my maintenance staff to see how we can fix these issues and prevent them from happening again in the future. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with a more superior experience.
10/10 - Excelente
Cheri
25 de set. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Cheri
Hospedou-se por 1 diária em set. de 2022
Resposta de Navi Bajwa AGM em 25 de set. de 2022
Dear Cheri,Thank you for choosing the Best Western Plus Chelmsford. We are happy to know that you enjoyed your stay at our property. We hope to see you again when you are in the area.
10/10 - Excelente
Thomas v
24 de set. de 2022
Thomas v
Hospedou-se por 1 diária em set. de 2022
Resposta de Navi Bajwa em 26 de set. de 2022
Dear Thomas,Thank you for staying at the Best Western Plus Chelmsford. We are happy to know that you really enjoyed your stay at our property. We hope to see you again when you are in the local area.
6/10 - Ok
Suresh
Viagem de negócios
23 de set. de 2022
Pontos positivos: Serviço e funcionários
Pontos negativos: Conforto do quarto
Overall experience - Average
I had booked a king, but was provided a room with 2 queen beds.
Friendly and helpful staff.
It is an older building.
Too frequent housekeeping visit. Whixh is goodbut i had to put-up do not disturb tag to get some privacy.
Suresh
Hospedou-se por 2 diárias em set. de 2022
Resposta de AGM em 24 de set. de 2022
Dear Sursh,Thank you for staying at the Bestwestern Plus Chelmsford. Please accept my deepest apologies for not giving you the room type that you had requested. Unfraternally sometime we have to put rooms out of order for maintenance. We hope that you can look over that issue and will stay with us again when you are in the local area.Thanks,Navi Bajwa
10/10 - Excelente
JEFF, BETHEL
22 de set. de 2022
JEFF
Hospedou-se por 1 diária em set. de 2022
8/10 - Boa
Viajante verificado
20 de set. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Viajante verificado
Hospedou-se por 1 diária em set. de 2022
Resposta de Evan em 21 de set. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.
8/10 - Boa
Casey
19 de set. de 2022
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The room was very nice and clean. Breakfast was very creative and pretty good. Staff was great. I have to say the environment was strange. They are running a re-homing step up situation for many people which I applaud but made for an uninviting atmoshere. There is a security guard outside at night with many people hanging around the parking lot and the grounds. I didn't feel as comfortable as I would have liked coming in after dark. I feel like this is something that should be mentioned from the start.
Casey
Hospedou-se por 5 diárias em set. de 2022
Resposta de Navi Bajwa AGM em 20 de set. de 2022
Dear Casey,Thank you for staying at the BestWestern Plus Chelmsford. We are happy that you enjoyed your stay at our property. Hope to see you again when you are in the local area.
2/10 - Terrível
Sokmakara
19 de set. de 2022
Pontos negativos: Comodidades e condições e instalações da propriedade
Terrible, there is barely any water pressure with the sink and shower
Sokmakara
Hospedou-se por 1 diária em set. de 2022
Resposta de Navi Bajwa AGM em 19 de set. de 2022
Dear Sokmakara,We are sorry to hear that you did not enjoy your stay at our property. We will be renovating our property very soon and hope that you will give us another opportunity to make it up to you.
6/10 - Ok
Vit
Viagem de negócios
17 de set. de 2022
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Old, dark. Cheap bar soap and shampoo. Microwave on desk takes half desk space. TV on tall dresser makes it hard to watch.
Vit
Hospedou-se por 4 diárias em set. de 2022
Resposta de Evan em 17 de set. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. Your feedback will help us in determining how we can improve and make each stay as best as possible for each guest. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with a more superior experience.
4/10 - Insatisfatória
Kristen
Viagem com a família
15 de set. de 2022
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dark, elevators were super slow or completely inundated with cleaners, had to wait 20 minutes for an employee just to check in, dirty, won't stay again.
Kristen
Hospedou-se por 1 diária em set. de 2022
Resposta de AGM em 15 de set. de 2022
Dear Kristen,Thank you for staying at the Best Western Plus Chelmsford. We were unhappy to know that you did not enjoy your stay at our property. We will be going through renovation soon and hope that you do come visit again when you are in the local area.
2/10 - Terrível
Jose
6 de set. de 2022
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Jose
Hospedou-se por 3 diárias em set. de 2022
10/10 - Excelente
Kim sung
5 de set. de 2022
Pontos positivos: Limpeza e serviço e funcionários
Kim sung
Hospedou-se por 1 diária em set. de 2022
Resposta de Navi Bajwa em 8 de set. de 2022
Dear Kim sung,Thank you for staying the Best western plus in Chelmsford. We hope to see you again when you are in the local area.
2/10 - Terrível
Suellen
5 de set. de 2022
Suellen
Hospedou-se por 1 diária em set. de 2022
Resposta de Navi Bajwa em 8 de set. de 2022
Dear Suellen,Thank you for staying at the Best Western Plus Chelmsford. We are saddened to know that you did not enjoy your stay at our property. We hope that you will give us an opportunity to make it right to you when you are in the local area again.
10/10 - Excelente
Eva
Viagem de negócios, Viagem com a família
5 de set. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Eva
Hospedou-se por 2 diárias em set. de 2022
Resposta de Navi Bajwa em 8 de set. de 2022
Dear Eva,Thank you for staying the Best Western Plus Chelmsford.We are happy to know that enjoyed your stay at our property. We hope to see you again when you are in the local area.
4/10 - Insatisfatória
Michael
Viagem de negócios
3 de set. de 2022
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The staff steals while you are away. First night I put food in the fridge went to work came back my food was gone and my drink was half drank and put back in the fridge. Second night put only drinks I the fudge and a KitKat and it happened again. Obviously I’m glad I didn’t leave anything valuable in the room. Worker at desk said he would ask the cleaners, what is that going to accomplish. Would never recommend this hotel.
Michael
Hospedou-se por 3 diárias em ago. de 2022
Resposta de Bianca em 8 de set. de 2022
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.
2/10 - Terrível
Jenell
28 de ago. de 2022
Pontos positivos: Comodidades
Pontos negativos: Limpeza e serviço e funcionários
My check in process was terrible. The staff was giving me a hard time about changing my stay dates and didn't want to do her job. The same even I went back and spoke to another staff memeber and she changed my reservations with no problem.
Jenell
Hospedou-se por 3 diárias em ago. de 2022
10/10 - Excelente
Dennis, Lawrence
27 de ago. de 2022
Pontos positivos: Limpeza e serviço e funcionários
Excellent for an overnight stay with convenient location. The facility was clean but dated. Needs updating
Dennis
Hospedou-se por 1 diária em ago. de 2022
Resposta de Evan em 1 de set. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.
10/10 - Excelente
Gary L
24 de ago. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and comfortable
Gary L
Hospedou-se por 1 diária em ago. de 2022
Resposta de Evan em 1 de set. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have another opportunity to provide you with another great experience.
10/10 - Excelente
Gary L
23 de ago. de 2022
Gary L
Hospedou-se por 1 diária em ago. de 2022
10/10 - Excelente
Donna
22 de ago. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I've stayed here many times. Convenient to interstate. Room is very nice and clean. Comfortable bed and good amenities. Staff is friendly and helpful. Breakfast is great.
Donna
Hospedou-se por 1 diária em ago. de 2022
Resposta de Evan em 1 de set. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have another opportunity to provide you with another great experience.
2/10 - Terrível
Tola
22 de ago. de 2022
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Dirty. Internet in our room was super slow. Back door to balcony was not secure. We were on the first floor. Shower head has slow running water.
Tola
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Evan em 23 de ago. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you experienced all of these issues during your time with us. I am going to review this information with my housekeeping & maintenance staff so we can look to address these issues. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with a more superior experience.
8/10 - Boa
Jesu
Viagem de negócios, Viagem com a família
21 de ago. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the room is spacious
Jesu
Hospedou-se por 4 diárias em ago. de 2022
Resposta de Evan em 21 de ago. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm glad to see that you enjoyed your time with us and found everything with the room size to be up to your standards. We look forward to seeing you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.
10/10 - Excelente
Stéphane
15 de ago. de 2022
Stéphane
Hospedou-se por 1 diária em ago. de 2022
8/10 - Boa
Viajante verificado
Viagem com a família
14 de ago. de 2022
Pontos positivos: Serviço e funcionários e conforto do quarto
Viajante verificado
Hospedou-se por 1 diária em ago. de 2022
Resposta de Evan em 16 de ago. de 2022
Thank you for taking the time to leave a rating based off of your recent visit to our property. We would love to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with another pleasant experience.
2/10 - Terrível
Michelle, Cornwall
9 de ago. de 2022
Michelle
Hospedou-se por 1 diária em jul. de 2022
2/10 - Terrível
Michelle, Cornwall
9 de ago. de 2022
Michelle
Hospedou-se por 1 diária em jul. de 2022
10/10 - Excelente
Humberto
9 de ago. de 2022
Humberto
Hospedou-se por 1 diária em ago. de 2022
10/10 - Excelente
Jodi
8 de ago. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was clean and close to the highway. Breakfast being included was great!
Jodi
Hospedou-se por 1 diária em ago. de 2022
Resposta de Evan em 11 de ago. de 2022
WOW! A perfect score! Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm ecstatic to hear that you enjoyed your time with us and found everything to be up to your standards including cleanliness, comfort and quality of breakfast. We look forward to seeing you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with another great experience.
8/10 - Boa
susan
7 de ago. de 2022
Pontos positivos: Limpeza e serviço e funcionários
susan
Hospedou-se por 1 diária em ago. de 2022
2/10 - Terrível
Christpher
Viagem com a família
5 de ago. de 2022
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Unsavory people hanging about hotel - weird and scary
Christpher
Hospedou-se por 3 diárias em ago. de 2022
Resposta de Evan em 5 de ago. de 2022
Hello, thank you for taking the time to leave some feedback regarding your recent visit to our property. I am sorry to hear that you had a bad experience regarding other guests staying at the hotel. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with a more superior experience.
2/10 - Terrível
Patty
Viagem com a família
4 de ago. de 2022
Pontos negativos: Condições e instalações da propriedade
Overall the decor needs to be updated. And the fire alarm went off in the middle of the night. The hallways were full of smoke. Everyone was fine and it didn’t take very long. I am guessing it was an electrical fire or something like that. The staff didn’t even mention it when I checked out the next day. Definitely the worst place I stayed in.
Patty
Hospedou-se por 1 diária em ago. de 2022
Resposta de Evan em 5 de ago. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you had a bad experience with us especially with the fire alarm incident that occurred. We would love another opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have the chance to provide you with a more superior experience.
8/10 - Boa
sheri
Viagem em grupo
31 de jul. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great rates
sheri
Hospedou-se por 1 diária em jul. de 2022
6/10 - Ok
James
Viagem com a família
30 de jul. de 2022
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Place was a little run down, pool was "being refurbished" and breakfast was really terrible. However it was clean, comfortable and staff were really lovely.
James
Hospedou-se por 1 diária em jul. de 2022
Resposta de Evan em 4 de ago. de 2022
Thank you for taking the time to leave some feedback regarding your recent visit to our property. I'm sorry to hear that you found some of the furnishings to be "outdated" and you did not enjoy the quality of the breakfast cafe. We will take these comments and review them during our next managers meeting to see how we may improve upon these issues. I am glad to see that you found the hotel to be clean and up to your standards regarding comfort and staff friendliness. We would love another chance to see you again the next time you're in the Chelmsford/Lowell area again so we may have the opportunity to provide you with a more fully pleasurable experience
4/10 - Insatisfatória
David
Viagem com a família
29 de jul. de 2022
Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
It seemed that the property was being to house homeless.
David
Hospedou-se por 2 diárias em jul. de 2022
Resposta de Evan em 30 de jul. de 2022
Thank you for this information regarding your recent visit to our property. I am sorry to see that your stay was not up to your standards. We would love another chance to see you again the next time you're in the Chelmsford /Lowell area again so we may have another opportunity to provide you with a more pleasant experience.