Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 393 de 1003 avaliações" "
10 - Excelente
393
Nota 8 - Boa. 280 de 1003 avaliações" "
8 - Boa
280
Nota 6 - Ok. 161 de 1003 avaliações" "
6 - Ok
161
Nota 4 - Insatisfatória. 101 de 1003 avaliações" "
4 - Insatisfatória
101
Nota 2 - Terrível. 68 de 1003 avaliações" "
2 - Terrível
68
7,6/10
Limpeza
8,4/10
Serviço e funcionários
7,6/10
Comodidades
7,4/10
Condições e instalações da propriedade
7,4/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Juli
Viagem a dois
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a great time
Juli
Hospedou-se por 3 diárias em abr. de 2024
10/10 - Excelente
Ana
Viagem com família e crianças pequenas
27 de abr. de 2024
Me encantó el hotel, su personal y todo muy limpio. El desayuno increíble.
Ana
Hospedou-se por 2 diárias em abr. de 2024
6/10 - Ok
Michelle
9 de abr. de 2024
Michelle
Hospedou-se por 3 diárias em mar. de 2024
10/10 - Excelente
Evelina
Viagem com a família
8 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good hot breakfast option, clean, the price for the location is great! Close to many shops, restaurants, and the beach. Thank you for making it affordable for families!
Evelina
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 11 de abr. de 2024
Good Morning Evelina,Thank you for taking a moment to share your experience at Holiday Inn Express & Suites Carlsbad Beach! We are proud to deliver great value to our guests, so we are delighted that you found your experience to be exceptional for the whole family. Receiving recognition for our fantastic location, delicious breakfast offerings, and the high standards of cleanliness we adhere to is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
Janet
Viagem com a família
8 de abr. de 2024
It’s okay. The soap they had were Dove, but in reality these were not dove products inside. You can very well tell as there was rust on bottles of soap and conditioners. The doors to the room looked like it was broken into.
Janet
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 11 de abr. de 2024
Good Afternoon Janet,Thank you for your thoughtful feedback. Although we're glad to see you enjoyed your stay overall, we regret falling short of expectations in some areas. Rest assured, your input is vital and helps us ensure we're upholding our high standards of quality. We'll share your comments about the bathroom products and door to your room with the appropriate team members to have these matters resolved. Nevertheless, it was a pleasure to have you here, and we hope to welcome you back soon for a more exceptional experience!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
janice
Viagem com a família
8 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
a little dated
janice
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 11 de abr. de 2024
Good Morning Janice,Thank you for choosing to stay with us at Holiday Inn Express & Suites Carlsbad Beach. We're glad to receive the high rating and trust you had a terrific visit. However, your constructive feedback is appreciated and will be taken into consideration for future improvements. Nevertheless, it was a pleasure to host you, and we hope you'll choose to visit us again in the future.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
Ignacio
6 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Está bien el hotel, limpio, seguro.
Ignacio
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 15 de abr. de 2024
Good Morning Ignacio,We always enjoy hearing from our satisfied guests and greatly appreciate you highlighting what you enjoyed most about your stay! Please keep Holiday Inn Express & Suites Carlsbad Beach at the top of your list for accommodations anytime you travel back this way in the future. It would be a pleasure to have you as our guest again.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
Maria del Carmen
Viagem com família e crianças pequenas
5 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location near some restaurants less than 2 miles
Maria del Carmen
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 8 de abr. de 2024
Good Morning Maria,Thank you for choosing to stay with us at Holiday Inn Express & Suites Carlsbad Beach. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our convenient location as well. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
6/10 - Ok
Stephanie
Viagem com a família
3 de abr. de 2024
Close to family
Stephanie
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 8 de abr. de 2024
Good Morning Stephanie, Although we're glad our location provided you with easy access to your family, we're disappointed to see some aspects of your stay fell short of your expectations. Please feel free to reach out to us and let us know how we can improve our guest experience as we are always available to assist you. Thank you, and we hope to welcome you back for a truly exceptional stay in the future.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Laura G Márquez, Buckeye
2 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Laura G Márquez
Hospedou-se por 2 diárias em mar. de 2024
4/10 - Insatisfatória
April
Viagem com a família
2 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rude front desk girl
April
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 5 de abr. de 2024
Good Morning April,Thank you for your review. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience, as your valuable feedback helps us to improve our processes and better serve our guests. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line. Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Mariela
1 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Me gusta lo amable del personal
Mariela
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 5 de abr. de 2024
Good Morning, Mariela,Thank you for choosing us to host your visit to Holiday Inn Express & Suites Carlsbad Beach, and we hope you enjoyed your time in Carlsbad. It is wonderful to know that our hospitality was a positive aspect of your stay. Our team will be pleased to receive your recognition. Thank you for the five-star rating, and come back and stay with us again soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
richard
Viagem com a família
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Enjoyed our stay.
richard
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 3 de abr. de 2024
Good Morning Richard,Our team is very happy to hear this. Thanks so much for being our guest at Holiday Inn Express & Suites Carlsbad Beach, and we look forward to seeing you again!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
6/10 - Ok
Erik
Viagem com a família
28 de mar. de 2024
Average
Erik
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 29 de mar. de 2024
Good Morning, Erik,Thank you for taking a moment to share your honest thoughts. We regret to learn that you were not fully satisfied with your stay. If you have any suggestions for ways we can elevate our guest experience, we welcome you to reach out to us offline. Nevertheless, it was a pleasure having you here, and we hope to hear from you soon.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Rebecca
Viagem com família e crianças pequenas
27 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was nice with a great breakfast and pool area. Parents- watch your kids by the pool and make sure they walk. It gets REALLY slippery when wet!
Rebecca
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 29 de mar. de 2024
Good Afternoon Rebecca,Thank you for choosing Holiday Inn Express & Suites Carlsbad Beach! We're glad our tasty breakfast and inviting pool impressed you. The next time you're in town, please come back to see us.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
Louisa
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Louisa
Hospedou-se por 4 diárias em mar. de 2024
8/10 - Boa
Jonathan, Telkwa
25 de mar. de 2024
Pontos positivos: Limpeza
Jonathan
Hospedou-se por 1 diária em mar. de 2024
8/10 - Boa
Stuart
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
close to everything
Stuart
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 29 de mar. de 2024
Good Afternoon Stuart,We can’t thank you enough for staying at Holiday Inn Express & Suites Carlsbad Beach, and for your wonderful review. It’s great to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
David
14 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
David
Hospedou-se por 3 diárias em mar. de 2024
10/10 - Excelente
Jody
Viagem a dois
11 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was a great location. Close to Legoland. I do suggest renting a car like we did. Pool was nice, with a hot tub. Needs are a bit hard, but slept well anyways. Disappointed they didn't have beach towels that were listed on the website, but was offered bath towels instead which worked fine. The breakfast had lots of choices with hot food and cold foods. Would recommend to anyone.
Jody
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 13 de mar. de 2024
Good Morning Jody,We're thrilled you enjoyed our convenient location near Legoland and appreciated our pool and hot tub. Your feedback regarding the bed firmness and the availability of beach towels is noted, and we'll address these concerns internally. However, we're glad you found our breakfast offerings satisfying and would recommend us to others. We look forward to welcoming you back and ensuring an even more comfortable stay next time!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Ellys
10 de mar. de 2024
Ellys
Hospedou-se por 2 diárias em fev. de 2024
8/10 - Boa
Connie
9 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice place with great breakfast.
Connie
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 12 de mar. de 2024
Good Morning Connie,Thank you for your review! It's wonderful to know you started your day off right with our delicious breakfast offerings, and we're pleased you had an enjoyable experience. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Anupong
Viagem com família e crianças pequenas
2 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice staff very helpful.
Anupong
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 5 de mar. de 2024
Good afternoon Anupong,Thank you for choosing to stay at Holiday Inn Express & Suites Carlsbad Beach! It was our pleasure to provide you with kind assistance. We value your excellent review and hope you'll return.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
Miguel
Viagem com família e crianças pequenas
17 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Breakfast included, clean room, a little old, but overall good place to spend the nigth
Miguel
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 23 de fev. de 2024
Good Morning Miguel,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you and that you appreciated the included breakfast. Should you be in the area again, please come back to see us.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
2/10 - Terrível
quang
Viagem a dois, Viagem com a família
14 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The surrounding rooms were too noisy, making it difficult for my wife and I to peacefully sleep at night. I spoke to the manager about it and they told me they would address it but nothing was ever fixed.
quang
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 15 de fev. de 2024
Good Afternoon Quang,Thank you for sharing your experience with us. We're disappointed to learn that the noise from surrounding rooms affected your ability to sleep peacefully. Rest assured, we'll address this matter with our team to ensure better communication and swift action in the future. Despite this setback, we hope you'll give us another opportunity to provide you with a more restful stay.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
6/10 - Ok
Patricia
Viagem de negócios
9 de fev. de 2024
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
The chair was cracked vinyl. The room was bare bones.
The staff was very accommodating m
Patricia
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 11 de fev. de 2024
Good Afternoon Patricia,Thank you for sharing your feedback with us. We take pride in providing excellent service to our guests, and we're delighted that our team was accommodating during your stay. However, we're concerned about your insights regarding your room. We'll address these issues promptly, and we look forward to the opportunity to welcome you back for an improved experience.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
ale
2 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
ale
Hospedou-se por 1 diária em fev. de 2024
10/10 - Excelente
Donna
Viagem com família e crianças pequenas
28 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice, clean and close to food and beach.
Donna
Hospedou-se por 3 diárias em dez. de 2023
Resposta de General Manager em 30 de jan. de 2024
Good Morning Donna,Thank you for taking the time to share your experience with us! We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Receiving recognition for our fantastic location is always appreciated as well! It was a pleasure having you as our guest, and we hope you return soon.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Aiko
Viagem com a família
22 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Aiko
Hospedou-se por 1 diária em jan. de 2024
10/10 - Excelente
José Carlos
Viagem de negócios, Viagem com família e crianças pequenas
20 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
José Carlos
Hospedou-se por 2 diárias em jan. de 2024
8/10 - Boa
angela
Viagem com a família
19 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
5 star stay
very clean room! friendly and helpful staff! great breakfast!
angela
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 22 de jan. de 2024
Good morning Angela,Thank you for taking the time to share your thoughts with us. We are glad that you appreciated our high standards of cleanliness and wonderful team members. It is wonderful also to read that you enjoyed the most important meal of the day with us. Our team will be elated you had a great stay. We look forward to seeing you again. Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Indhira
Viagem com a família
16 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Breakfast was good and staff was very friendly
Indhira
Resposta de General Manager em 19 de jan. de 2024
Good Morning Indhira,It's terrific you could start your day with our hearty breakfast, and we trust it gave you the energy you needed to power through the day! Our friendly staff can't wait to host you again at Holiday Inn Express & Suites Carlsbad Beach, so please revisit us soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Rachel
Viagem com a família
10 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall it was a wonderful experience. My only request is to have better lighting outside. The area is really dark.
Rachel
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 4 de fev. de 2024
Good Morning Rachel,It's good to know you had a great overall experience at Holiday Inn Express & Suites Carlsbad Beach. Thank you for sharing your concerns regarding our lighting, as we constantly aim to improve in the areas that matter most to our guests. We hope to welcome you back soon for another fantastic time.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Alejandra
5 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Todo bien cercas de la playa de legoland muy practico todo
Alejandra
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 9 de jan. de 2024
Buenas tardes alejandra,Con maravillosas habitaciones para relajarse y una ubicación privilegiada para explorar, seguramente se lo pasará genial en el Holiday Inn Express & Suites Carlsbad Beach. Esperamos que haya pasado un tiempo maravilloso explorando las atracciones cercanas. Vuelve y visítanos nuevamente cuando quieras.Atentamente,Charlie Holladay, director general del Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
Glorivik
4 de jan. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Glorivik
Hospedou-se por 4 diárias em dez. de 2023
2/10 - Terrível
Joannie
Viagem com a família
3 de jan. de 2024
Pontos negativos: Limpeza, serviço e funcionários e conforto do quarto
Horrible Stay, useless staff
Do not stay here. It’s right off the freeway and the road noise is so loud. Then you have the AC & refrigerator noise competing to see which can be the loudest. The beds are so hard and not comfortable & last but not least, the sofa bed is held up by springs with sheet thin mattress. It literally feel and sounds like you are sleeping on springs. It was a horrible experience and the worst $200 I’ve ever spent.
Joannie
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 9 de jan. de 2024
Dear Joannie, Thank you for the review and for choosing to stay with us. Please accept our sincere apologies for the issues you experienced. Our staff is always on hand to help provide a solution for anything that is less than perfect during your stay. We hope you'll consider staying with us again so we can provide you with the experience you expected and deserved.
8/10 - Boa
Francisco Javier
Viagem com a família
31 de dez. de 2023
Nice
Francisco Javier
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 9 de jan. de 2024
Good Morning Francisco,Thank you for choosing Holiday Inn Express & Suites Carlsbad Beach. Our team is pleased you had an enjoyable stay at our hotel. We hope to see you again!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Mayra
31 de dez. de 2023
Mayra
Hospedou-se por 3 diárias em dez. de 2023
10/10 - Excelente
Catherine
Viagem com a família
26 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Catherine
Hospedou-se por 1 diária em dez.. de 2023
8/10 - Boa
Jovy
25 de dez. de 2023
Jovy
Hospedou-se por 1 diária em dez.. de 2023
8/10 - Boa
Viajante verificado
Viagem de negócios
13 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2023
8/10 - Boa
Anahid
Viagem com família e crianças pequenas
22 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked the hotel hygienic and Staffs were very polite and nice. Breakfast was amaizing with its verity meals.
Anahid
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de General Manager em 22 de nov. de 2023
Good Morning Anahid,Thank you for your positive review! We're delighted to hear that you appreciated the cleanliness of our hotel and found our staff polite and accommodating. It's also lovely to know that our breakfast variety was a highlight of your stay. We appreciate your patronage and look forward to welcoming you back soon for another enjoyable experience.Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.
6/10 - Ok
Michael
Viagem com a família
17 de nov. de 2023
Pontos positivos: Serviço e funcionários
A place to sleep
The staff was friendly. The place was nice, but my room for some reason smelt funny like it was wet/musty. Free breakfast was good and convenient. The parking fee should have been disclosed and transient fees. One nice thing is Benihanas next door, enjoy a meal and some drinks then walk back to your room.
Michael
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 20 de nov. de 2023
Good Afternoon, Michael,We value your feedback, and our team utilizes all feedback to ensure our accommodations are top-notch. Please accept our apologies for the odor you experienced, and this will be looked into right away. However, it is wonderful to see that you enjoyed our location and friendly hospitality. Thank you for being our guest. Come back again soon. Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Rosa
14 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Rosa
Hospedou-se por 1 diária em nov. de 2023
10/10 - Excelente
Aidan
11 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Aidan
Hospedou-se por 5 diárias em nov.. de 2023
10/10 - Excelente
Dan
11 de nov. de 2023
Dan
Hospedou-se por 2 diárias em jul. de 2023
8/10 - Boa
Philip
Viagem com a família
8 de nov. de 2023
Pontos positivos: Serviço e funcionários
Property close to Legoland, staff very helpfully when we had a faulty lamp in our room it was swapped out.
Breakfast was great, lot's of options for a quick breakfast.
Room did have a damp smell to it. Arrived to late ar night to open windows.
Philip
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 10 de nov. de 2023
Good Afternoon Philip,We're so happy to know that our amazing team members and tasty food impressed you during your visit. Thank you so much for the high rating, and we hope to have the chance to host you again soon. Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.
4/10 - Insatisfatória
Jon
Viagem de negócios
6 de nov. de 2023
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
I hate paying for parking in a crappy lot when the hotel next to you shares the lot and doesn’t charge. Your ownership is greedy and I’m not coming back.
Jon
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de General Manager em 8 de nov. de 2023
Good Morning Jon,Thank you for your feedback. It's disappointing that our parking policy did not meet your expectations. Despite this, we hope you found our accommodation and amenities led to a restful and satisfying stay.Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.
10/10 - Excelente
Herman
Viagem com família e crianças pequenas
5 de nov. de 2023
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay!
Herman
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 7 de nov. de 2023
Good Morning Herman,We're delighted you enjoyed your stay at Holiday Inn Express & Suites Carlsbad Beach! Thank you for the kind review. Please come see us again soon.Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.
8/10 - Boa
Kay
Viagem com a família
3 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice area and convenient to access. Our first room smelled of sewage and gas so we moved to another room that was fine.
Kay
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 5 de nov. de 2023
Good Afternoon,Thank you for your feedback. Although you encountered some issues with your first room, we're happy that your second room was much more to your liking. Please come back and join us again soon. Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.