We were unfortunate enough to stay in the Heritage Park Hotel. The rooms are definitely not as advertised in the pictures on the internet. The whole hotel is very dated and tired. The reception and hallway areas smell very badly of damp, stale water which requires the windows in all areas to be left open all the time - this made the hotel feel cold and damp. Our rooms were in a poor state. One room only had a sky-light - it had a blind on it which made the room dark and you could not open the blind or the window. It was essentially a windowless room. We were not advised this room type was an option and they couldn't swap it. Both rooms had basic, old furniture in them; certainly no flowers, pictures, comfort or style. The second double room smelled very badly indeed (a really unpleasant, pervading waste water smell) possibly from the leaky bathroom sink and wet floor tiles/grout. This meant we had to leave our window open at all times and the bathroom fan on constantly - even through the night. The staff were unable to turn on the heating in our rooms or the bathroom towel rails - everything was stone cold. They had run out of heaters and dehumidifiers. We had to climb into the old bath to access the overhead shower which leaked past the poorly fitted shower screen (same in both rooms). Towels needed on the floor though you could apparently borrow a non-slip mat from reception! Also, the hotel does not serve dinner, past 4pm, on Sundays.