Fachada

Avaliações de Delta Hotels by Marriott St. Pierre Country Club

4 out of 5

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 443 de 990 avaliações" "
Nota 8 - Boa. 306 de 990 avaliações" "
Nota 6 - Ok. 136 de 990 avaliações" "
Nota 4 - Insatisfatória. 74 de 990 avaliações" "
Nota 2 - Terrível. 31 de 990 avaliações" "

8,4/10

Limpeza

8,6/10

Serviço e funcionários

8,0/10

Comodidades

8,0/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

sue

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were exceptional, they did everything they could to make our stay enjoyable. The gym and swimming pook were great and the spa treatment was excellent too.
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Albert

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful reception
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Zoe

Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

andrew

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Clint

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Amazing hotel the staff are exceptionally friendly and helpful
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Scott

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024

2/10 - Terrível

Anthony

Hospedou-se por 1 diária em mar. de 2024

8/10 - Boa

joshua

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love it
Hospedou-se por 1 diária em mar. de 2024
Resposta de Lucy em 9 de mar. de 2024
Dear guest, we appreciate your kind feedback. Thank you for taking the time to score us so highly. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

Darin

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mar. de 2024
Resposta de Lucy em 6 de mar. de 2024
Dear guest, thank you for rating our hotel so highly. We appreciate your time. We would love to welcome you back for another vacation if your future travels bring you back to Wales.All the best,The Reception Team

10/10 - Excelente

Josephine

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like the surrounding, very siren and calming.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Lucy em 26 de fev. de 2024
Dear guest, thank you for taking the time to write this review and score us so highly. We are delighted to hear that you enjoyed your stay and the peaceful surroundings. We would love to welcome you back for another relaxing get away. Kind Regards,The Reception Team.

10/10 - Excelente

David

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
While corporate they remained flexible. Our golf was rained off and we got a voucher valid for a year. I was also a bit early for check inn. They kindly let me use the gym.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Lucy em 26 de fev. de 2024
Dear guest, thank you for taking the time to write this review and score us so highly. We appreciate your kind feedback. We would love to welcome you back for another future stay. Kind Regards,The Reception Team

10/10 - Excelente

Fulya

Hospedou-se por 1 diária em fev. de 2024
Resposta de Lucy em 25 de mar. de 2024
Dear guest, we appreciate your kind feedback. Thank you for taking the time to rate us so highly. We are delighted to know that you enjoyed your stay and we hope to see you again in the future.Kind Regards,The Front Office Team

10/10 - Excelente

Stephen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Lucy em 3 de fev. de 2024
Dear guest, thank you for taking the time to score us so highly. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

Andrew

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely stay. Good facilities, lovely suite and excellent food. Good value Slightly noisy party on the room below for one night but certainly not the hotel’s fault. Slight mix up at check in - we were a party of 3 and the sofa bed wasn’t made up ready, and no spare bedding in the room. One quick call to reception and all was sorted really quickly - we appreciate things occasionally go awry, and it’s how these are dealt with which is the mark of how good a hotel is. The team were brilliant and shows the professionalism of the staff. We will return
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Lucy em 29 de jan. de 2024
Dear guest, thank you so much for taking the time to give us your honest feedback. We are so happy to hear that you enjoyed your dining experiences and your time in our leisure facilities. Our staff are very friendly and welcoming, we appreciate that this was recognised during your stay, and we are so pleased to know that you were looked after. We would love to see you again in the future for another well deserved get away.Kind Regards, The Reception Team

8/10 - Boa

Carl

Hospedou-se por 1 diária em jan. de 2024
Resposta de Lucy em 25 de mar. de 2024
Dear guest, we appreciate your kind feedback. Thank you for taking the time to rate us so highly. We are delighted to know that you enjoyed your stay and we hope to see you again in the future.Kind Regards,The Front Office Team

10/10 - Excelente

Banu

Hospedou-se por 1 diária em jan. de 2024
Resposta de Lucy em 3 de fev. de 2024
Dear guest, thank you for taking the time to score us so highly. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

Joshua

Hospedou-se por 1 diária em jan. de 2024
Resposta de Lucy em 3 de fev. de 2024
Dear guest, thank you for taking the time to score us so highly. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

Sharon

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Lucy em 17 de jan. de 2024
Dear guest, thank you for taking the time to score our hotel such a wonderful rating. We hope to see you again for another well deserved get away. Kindest Regards, The Reception Team.

8/10 - Boa

Gareth

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Overall it’s a gorgeous hotel. The staff are smiley and friendly yet never intrusive. The food is a good standard but room service is shockingly expensive (£70 for a cheese sandwich, some bread and tomato dip and a chicken roll) and it would be nice if there was a walk in shower instead of over bath showers.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lucy em 17 de jan. de 2024
Dear guest, we thank you for taking the time to write this review. We are delighted to hear your appreciation for our wonderful staff and hotel. I am sorry to hear that our room service did not meet its expectations. All of our room service deliveries have a tray charge applied. I will forward this to our restaurant manager to see if there are any changes to be made. We are always looking for ways to improve, your honesty is valued. We send our kindest regards - The Reception Team

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lucy em 8 de jan. de 2024
Dear guest, thank you for taking the time to give us your honest rating of our hotel, we really appreciate it. We always take our customers views into consideration to make improvements within our hotel. We would appreciate it if you would reach out to us to go into further detail about what areas impacted your stay negatively. We can forward your feedback to the appropriate departments to allow us to improve in these areas. Kind Regards, The Reception Team.

10/10 - Excelente

Uzma

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lucy em 8 de jan. de 2024
Dear guest, we appreciate your kind feedback. Thank you for taking the time to rate our hotel so highly. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

Rachel

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lucy em 8 de jan. de 2024
Dear guest, we appreciate your kind feedback. Thank you for taking the time to rate our hotel o highly. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

rebecca

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lucy em 8 de jan. de 2024
Dear guest, we appreciate your kind feedback. Thank you for taking the time to rate our hotel so highly. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

steven

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Lucy em 8 de jan. de 2024
Dear guest, we appreciate your kind feedback. Thank you for taking the time to rate our hotel o highly. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

Lloyd

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Decent hotel
Decent stay in comfortable room. Only downside being the somewhat pretentious clientele.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Lucy em 27 de dez. de 2023
Dear guest, we appreciate your honest feedback. Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and found your room comfortable. We hope to see you again in the future.Kindest Regards, The Reception Team

10/10 - Excelente

Pete

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was just a one night stop overfor us.. Very convenient from the motorway. Wwould like to stay again and have a round of golf
Hospedou-se por 1 diária em nov. de 2023
Resposta de Lucy em 27 de dez. de 2023
Dear guest, we appreciate your kind feedback. Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and was left intrigued by our Golf Courses. We hope to see you again in the future.Kindest Regards,The Reception Team

6/10 - Ok

David

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
The hotel, its facilities, particularly the gym and spa, and the staff are all excellent. Unfortunately it’s let down by the room: foul smelling hallway, room in need of an update, no where to properly hang and dry towels, no mirror in front of the sink for shaving, no toilet lid nor toilet brush, furniture in need of an update, very hot in room, even with radiator off; could only marginally crack one window to let air in, no proper fan in bathroom so it misted up terribly. Lots of tiny, little things, but altogether, considering it is a 4 star, not a 2 star hotel, leave you with one big sour taste in the mouth. On the plus side, the gym and spa area are one of the most substantial I’ve seen at a hotel. If you like golf, you’ll probably love this place with its own course, putting green and driving range. The evening meal was pretty good and the staff were all really nice, helpful and attentive. Couldn’t fault them. They are all hard working and eager to help. Being a mixture of old buildings, the place is a bit of a maze, but this adds to its charm and the staff are on hand to direct you. Breakfast was substantial, but mediocre quality. Pretty standard for most hotels. All in all a good hotel that is let down solely by the rooms.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Ellie-Mae em 2 de dez. de 2023
Dear Guest,Thank you for your review, we value our guests feedback and take them very seriously. We are deeply sorry for your experience. We will pass this on to the relevant teams as we are committed to making things right.We hope to welcome you back again and supply you with a better experience!Kind Regards,The Front Desk

10/10 - Excelente

andy

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Such a nice place to stay staff are lovely and rooms are nice and clean
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Lucy em 25 de nov. de 2023
Dear guest, we appreciate your kind feedback. Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and appreciated our lovely staff! This review will be forwarded to our amazing housekeeping team to congratulate them. We hope to see you again in the future.Kindest Regards,The Reception Team

10/10 - Excelente

Steven

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent service and lovely hotel
Hospedou-se por 1 diária em nov. de 2023
Resposta de Lucy em 22 de nov. de 2023
Dear guest, we appreciate your kind feedback. Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

Chris

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Staff are very friendly & helpful . The bar menu isn't to good but the restaurant menu is better. Would recommend it for a weekend away .
Hospedou-se por 14 diárias em nov.. de 2023
Resposta de Lucy em 20 de nov. de 2023
Dear guest, we appreciate your kind feedback. Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and would recommend our hotel to others. You'll be happy to know we have recently updated our bar menus! We hope to see you again in the future.

10/10 - Excelente

Joan

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Lucy em 16 de nov. de 2023
Dear guest, we appreciate your kind feedback and thank you for rating us so highly. We thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

8/10 - Boa

brian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Lucy em 16 de nov. de 2023
Dear guest, we appreciate your kind feedback and thank you for rating us so highly. We thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 - Excelente

Bryan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, fantastic facilities
Hospedou-se por 1 diária em nov. de 2023
Resposta de Lucy em 13 de nov. de 2023
Dear guest, we appreciate your kind feedback. Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and made use of our facilities! We hope to see you again in the future.

10/10 - Excelente

Paul

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Lucy em 12 de nov. de 2023
Dear guest, we appreciate your kind feedback. Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.

6/10 - Ok

Josiah

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Really enjoyed our break for the most part. Breakfast was great, staff were great, the hotel itself the views were great. Our room was nice, spacious and comfortable (although the light set up was odd). We were really disappointed to have found a droplet of what looked like blood dried up on the floor beneath our sink. We reported it to reception before going out for the day and on return it still wasnt dealt with. It did tarnish a lot of the experience because if that can go unchecked it did make us wonder about the rest of the clenliness.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Lucy em 6 de nov. de 2023
Dear guest, thank you for taking the time to give us your honest feedback, we really appreciate it. We always take our customers views into consideration to make improvements within our hotel. The issue you have raised to us does not align with our standards and we are extremely sorry to hear about this. We will most certainly forward this review onto the appropriate departments to ensure this does not happen again.Kind Regards,The Reception Team

10/10 - Excelente

Sharon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wished we’d booked for longer. Hotel more than met out expectations. Highly recommend
Hospedou-se por 1 diária em out. de 2023
Resposta de Front Office em 1 de nov. de 2023
Thank you for your feedback. We're glad you enjoyed your stay with us. We hope to welcome you back in the near future.

4/10 - Insatisfatória

Martin

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
We booked a Suite in what turned out to be separate standalone buildings in the property. The hotel moved us once due to the sheer number of flies and bugs in the 1st room. The second was cleaner but equally as dated - toilet wouldnt flush, radiator wouldnt turn off and beds not that comfortable. They are in the process of renovating but for our stay it wasnt great. Probably also worth adding that this hotel does accomadate conference events and is a golf resort. We were there at the same time as a conference and struggling to get a seat in the smallish bar area.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Lewis em 29 de out. de 2023
Dear Guest, Thank you for your feedback. As for the room appearing outdated, I send my sincere apologies. We are currently going through refurbishment within the hotel. If you are ever in the local area again, we would love to have you back for a well-deserved getaway and receive your feedback on our newly furbished rooms.

8/10 - Boa

Michelle

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely main property, looks like a castle! Unfortunately we were in one of the old suites which was comfortable but very dated although it looked like they were refurbishing some of the other ones. Great facilities (swimming, gym, sauna).
Hospedou-se por 2 diárias em out. de 2023
Resposta de Lewis em 24 de out. de 2023
Dear Guest, thank you for your feedback. As for the room appearing outdated, I send my sincere apologies. We are currently going through refurbishment within the hotel. If you are ever in the local area again, we would love to have you back for a well-deserved getaway and receive your feedback on our newly furbished rooms.

4/10 - Insatisfatória

Derelyn

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
The room was cold and lots of condensation on the windows
Hospedou-se por 1 diária em out. de 2023
Resposta de Lewis em 17 de out. de 2023
Dear Guest,We are sorry to hear that your stay with us did not meet expectations. We are currently going through a major refurb and the issue you have raised is something that we are looking at resolving.We hope that you will consider staying with us again.Best wishes

8/10 - Boa

graham

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A nice venue to chill at
Hospedou-se por 1 diária em out. de 2023
Resposta de Lewis em 17 de out. de 2023
Dear guest,We are glad that you enjoyed your time with us.We hope to see you again soon!

10/10 - Excelente

Cameron

Hospedou-se por 1 diária em out. de 2023
Resposta de Lewis em 25 de out. de 2023
Dear Guest,Thank you for your feedback!

4/10 - Insatisfatória

Michelle

Hospedou-se por 1 diária em out. de 2023
Resposta de Lewis em 25 de out. de 2023
Dear Guest,Thank you for your feedback.We hope you will consider staying with us again

10/10 - Excelente

George

Hospedou-se por 1 diária em out. de 2023
Resposta de Lewis em 25 de out. de 2023
Dear Guest,Thank you for your feedback!

10/10 - Excelente

Derek

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice weekend away
Staff absolutely brilliant, very hard working and attentive. Would be nice to have a fridge in the room, but bar staff very helpful gave me an ice bucket and glasses to take to the room. Chair in the room is too low and mirror too High for my partner to see to put makeup on. But overall the stay was very enjoyable 👍
Hospedou-se por 1 diária em set. de 2023
Resposta de Lewis em 7 de out. de 2023
Dear Guest,Thank you for your feedback. We are happy to know that you enjoyed your stay. I hope you choose to stay with us again.

10/10 - Excelente

Edward

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely place to stay
Hospedou-se por 1 diária em set. de 2023
Resposta de Lewis em 23 de out. de 2023
Dear Guest,We are thrilled to hear you enjoyed your stay, and we hope to see you again soonwarm regards

10/10 - Excelente

Gordon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
First time here, a wonderful property! Full of charm and history. Fabulous views.
Hospedou-se por 1 diária em set. de 2023
Resposta de Lewis em 17 de out. de 2023
Dear Guest,We are thrilled to hear that you have enjoyed your stay with us. We hope to see you again soon!

6/10 - Ok

Balwinder

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza e condições e instalações da propriedade
Long weekend @ St Pierre
Overall the venue looked impressive from the outside, and the staff were very friendly and helpful. However the accommodation itself left little to be desired. It was not what I expected from the star rating of the hotel. The rooms were dated and very tired decor, there was mould in the bathroom, the toilet flush didn't work well at all, and the room was very cold with no obvious instructions on how to keep the room warm. Furthermore, I played the Mathern golf course, and whilst the fairways were very good, the greens were awful to putt on.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Lewis em 17 de out. de 2023
Dear Guest,We are sorry to hear that your stay did not meet expectations. We have passed on your feedback to the relevant departments. At St. Pierre we are always looking at ways to improve our guest experience.We hope you would consider staying with us again.

10/10 - Excelente

Warwick

Hospedou-se por 2 diárias em set. de 2023
Resposta de Lewis em 25 de out. de 2023
Dear Guest,Thank you for your feedback!

8/10 - Boa

Walter

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant family stay
Had a great stay, the grounds are lovely and the hotel has so much character. I stayed in a small cottage which is a newer building set away from the main complex. It is nice but the bathrooms are a bit rustic and could use work. The room itself was great, it was spacious and very comfortable, but not air conditioned which could be tough on a very hot day.
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Lucy em 21 de out. de 2023
Dear guest, thank you for taking the time to write this review, we appreciate your feedback. We are so glad you enjoyed your stay and explored our grounds. We are currently going through a refurbishment within the hotel, this is due to be finished by the end of this year. We would love to have you stay with us again and get your feedback on our newly furbished rooms. In regards to the air conditioning, as we are a listed property we are unable to install this. We can provide our guests with large fans to cool down the room on a hot day, if you stay with us again, you can request these with us at reception.

8/10 - Boa

Suzanne

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, beautiful old main building.
Hospedou-se por 1 diária em set. de 2023
Resposta de Lucy em 21 de out. de 2023
Dear guest, we appreciate your kind feedback. Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay and we hope to see you again in the future.