The staff are friendly and helpful.
The location is good. Ten-minute walking to the northeast, it's the tour bus terminal; five minutes more, the CBD (central business district). Then, laundry is downstairs. And, 10 minutes to the south, a 24-hour McDonald and the southern end of the Company's Garden. Five minutes further to the southwest, a supermarket.
On the other hand, Long Street is a "party street". Bring your earplugs. Otherwise, you can't sleep at night