Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 421 de 585 avaliações" "
10 - Excelente
421
Nota 8 - Boa. 126 de 585 avaliações" "
8 - Boa
126
Nota 6 - Ok. 23 de 585 avaliações" "
6 - Ok
23
Nota 4 - Insatisfatória. 10 de 585 avaliações" "
4 - Insatisfatória
10
Nota 2 - Terrível. 5 de 585 avaliações" "
2 - Terrível
5
9,6/10
Limpeza
9,2/10
Serviço e funcionários
9,2/10
Comodidades
9,4/10
Condições e instalações da propriedade
8,6/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Bruno
8 de jan. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel muito estiloso, quarto bem limpo, grande e espacoso, com a cama muito confortavel. Tem uma cozinha para refeicoes rapidas e uma varanda com vista para o bairro. O hotel fica bem proximo ao centro da cidade, a 10 minutos de caminhada, muito tranquilo!
Bruno
Hospedou-se por 2 diárias em dez. de 2017
Resposta de AJE em 23 de jan. de 2018
Thank you for taking your time to review your stay.
We are delighted you enjoyed your stay at The Johnson
We look forward to your return.
10/10 - Excelente
David
Viagem em grupo
25 de abr. de 2024
Nice big room and excellent 50m pool!
David
Hospedou-se por 2 diárias em abr. de 2024
Resposta de The Johnson Crew em 27 de abr. de 2024
Dear David,Thank you for your stellar review of The Johnson - Art Series Hotel.We are happy to hear that you enjoyed your stay in our large guest rooms and got to experience our 50m pool.We hope your next stay with us is a lovely as the previous stay.Kind Regards,The Johnson Crew
10/10 - Excelente
Iain, Bellbowrie
Viagem com a família, Viagem com família e crianças pequenas
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We booked a two bedroom apartment, and were very happy with the size of the place and the cleanliness
Iain
Hospedou-se por 1 diária em abr. de 2024
8/10 - Boa
Jamila
Viagem com família e crianças pequenas
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely, clean, quiet and spacious room with loads of thought put into making guests comfortable
Jamila
Hospedou-se por 1 diária em mar. de 2024
Resposta de Reina - Rooms Division Manager em 31 de mar. de 2024
Dear Jamila,Thank you for telling us about your recent stay with us!We are thrilled to hear that you enjoyed your stay and that we met your expectations.We appreciate your kind words and hope to have the opportunity to welcome you back in the near future.Warm regards,Reina - Rooms Division Manager
10/10 - Excelente
Cheens
Viagem com a família
26 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Cheens
Hospedou-se por 1 diária em jan. de 2024
Resposta de Reina - Rooms Division Manager at The Johnson em 6 de fev. de 2024
Dear Cheens,Thank you so much for the taking the time to leave us a review.We are so thrilled that you enjoyed your stay and that we have met your expectation during your stay with us.We can't wait to welcome you back soon.Kind regards,
8/10 - Boa
Joanne
Viagem com a família
13 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Spacious rooms very clean - fabulous outdoor pool
Joanne
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Reina - Rooms Division Manager em 25 de jan. de 2024
Dear Joanne,Thank you for your positive feedback. We take pride in providing a clean and comfortable space for all our guests. Our team appreciates you for taking the time to share your experience.We look forward to welcoming you soon!Kind regards,
8/10 - Boa
Chloe
8 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Chloe
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 25 de jan. de 2024
Dear Chloe,Thank you so much for your taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us.We hope you'll visit us soon.Kind regards,
10/10 - Excelente
Carlo
5 de jan. de 2024
Carlo
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Reina - Rooms Division Manager em 25 de jan. de 2024
Dear Carlo,Thank you so much for sharing a review of your recent stay with us. We are so pleased to hear that you enjoyed your stay!Kind regards,
10/10 - Excelente
KEENAM, Milton
Viagem com a família
29 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room is so spacious, clean and quiet.
KEENAM
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 1 de jan. de 2024
Dear Keenam,Thank you so much for taking a moment to share your experience. Our team is committed to providing high quality customer service, and we are delighted to hear that you enjoyed your stay and found our room spacious and clean.We look forward to welcoming you back soon.Kind regards,
6/10 - Ok
Pam
Viagem com família e crianças pequenas
10 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e comodidades
We had 2 nights at The Johnson. Staff were mostly helpful and accommodating. Room was spacious, pool great, bed comfy but our Air Con was making noises which made it difficult to sleep. We had someone look at it but it still made noises. Parking fees are extra, and there is no pull in off street to check in before parking in the very tight parks. City bus loop out side made it easy to get to city.
Pam
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Reina - Rooms Division Manager em 25 de jan. de 2024
Dear Pam,Thank you for taking the time to share your experience with us. We regret that we did not meet your expectation on this occasion. Our team is committed to providing high quality service.We hope you give us another chance soon.Kind regards
6/10 - Ok
Ian
Viagem a dois
10 de dez. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Bathroom has a trip hazard as you walk in, bathroom cabinets have laminate coming away or missing. Directions not clear indicated in car park. Many spaces for small cars but not for large vehicles. Cut knuckles trying to access the refrigerator under the bench.
Ian
Hospedou-se por 1 diária em dez.. de 2023
8/10 - Boa
Jacqui
Viagem com a família
8 de dez. de 2023
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Nice clean property
Jacqui
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 5 de jan. de 2024
Dear Jacqui,Thank you so much for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back soon!Kind regards,
10/10 - Excelente
Sally
Viagem com a família
5 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So spacious for our family perfect
Sally
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Reina - Rooms Division Manager em 5 de jan. de 2024
Dear Sally,Thank you so much for taking the time to write a review.We are delighted to hear that you found the room spacious for your family and that you enjoyed your stay with us!We look forward to welcoming you back again soon!Kind regards,
10/10 - Excelente
Melissa
4 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff were attentive, great location, great facilities.
Melissa
Hospedou-se por 1 diária em nov. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 5 de jan. de 2024
Dear Melissa,Thank you so much for taking a moment to share your experience. We are so pleased to hear that you found our staff attentive and appreciated our location.I'll be sure to share your kind words with our team.We can't wait to welcome you back soon!Kind regards,
10/10 - Excelente
Terry
Viagem de negócios
4 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Smart TV let down an otherwise perfect stay
Smart TV let down an otherwise perfect stay
Terry
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 6 de jan. de 2024
Dear Terry,Thank you so much for taking the time to leave us a review.Please allow me to express my apologies and rest assured that we will be taking appropriate action to address the TV problem. It is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,
6/10 - Ok
Jacques
Viagem de negócios
1 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
I was given a room with disable bathroom. I asked for change. Then I was given a less nice room, no view, in floor to be renovated.
Jacques
Hospedou-se por 1 diária em nov. de 2023
Resposta de Annabelle Gibney - General Manager em 2 de dez. de 2023
Dear Jacques,Thank you for sharing your experience with us at The Johnson Brisbane - Art Series. We’re sorry to hear that the initial room wasn’t up to your standards. Here at The Johnson Brisbane - Art Series, we strive to provide exceptional guest experiences, and we apologize for any inconvenience or disappointment you may have experienced as a result of this incident. We take all customer feedback seriously and appreciate the time you took to share your experience with us. Your feedback is valuable to us and will be used to improve the quality of our services in the future. Thank you again for taking the time to share your experience with us. Sincerely, Annabelle Gibney General Manager, The Johnson Brisbane - Art Series
10/10 - Excelente
mary
14 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All
mary
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Annabelle Gibney - General Manager em 18 de nov. de 2023
Hi Mary, Thank you so much for such a positive review, we hope to see you again soon!Kind regards
10/10 - Excelente
nathan
24 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
nathan
Hospedou-se por 1 diária em out. de 2023
10/10 - Excelente
Thomas
Viagem com a família
2 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So quiet and beautifully laid out rooms. Relaxing and restful.
Thomas
Hospedou-se por 1 diária em out. de 2023
Resposta de Annabelle Gibney - General Manager em 3 de out. de 2023
Dear Thomas,We very much appreciate your comments regarding your stay at The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
10/10 - Excelente
Megan
2 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The apartment was spacious. Loved the Johnson artwork throughout & the pool was fab.
Megan
Hospedou-se por 2 diárias em set. de 2023
Resposta de Annabelle Gibney - General Manager em 3 de out. de 2023
Dear Megan,Thank you for sharing such genuine and wonderful feedback on your stay with us at The Johnson. We are so happy to hear that you loved the artwork, pool and spacious rooms. Your feedback is important to us, and will service as encouragement to our team as we strive to improve our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
10/10 - Excelente
Anthony
29 de set. de 2023
Anthony
Hospedou-se por 3 diárias em set. de 2023
8/10 - Boa
ROSIE
17 de set. de 2023
ROSIE
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 20 de set. de 2023
Dear Rosie,We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Annabelle Gibney - General Manager
8/10 - Boa
Paul
21 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location close to Hospitals
Paul
Hospedou-se por 1 diária em ago. de 2023
Resposta de Annabelle Gibney - General Manager em 23 de ago. de 2023
Hi Paul, Thanks so much for a lovely review!We hope to see you again soon!Kind regards, Annabelle Gibney - General Manager
6/10 - Ok
Emily
16 de ago. de 2023
Pontos negativos: Serviço e funcionários
The location is great, the pool area is really attractive and the room was large with a good bathroom..however my room was not serviced either day I was there. Knocks on the door at 530 in the afternoon to ask if I'd like it done are too late.
Emily
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Annabelle Gibney - General Manager em 23 de ago. de 2023
Hi Emily, thank you so much for your review. I'm so glad that you loved the room, location and pool area!With such large occupancy, it can be tricky for our teams to do both departures, arrivals and services before a certain time, but we are working on this. Thank you for your review, and I hope that we can better serve you for the next stay. Kind regards, Annabelle Gibney - General Manager
10/10 - Excelente
Kelly
9 de ago. de 2023
Kelly
Hospedou-se por 1 diária em ago. de 2023
Resposta de Annabelle Gibney - General Manager em 11 de set. de 2023
Thank you so much for such a positive review!We hope to see you again!Kind regards,Annabelle Gibney - General Manager
8/10 - Boa
Sandra
23 de jul. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Sandra
Hospedou-se por 1 diária em jul. de 2023
Resposta de Annabelle Gibney - General Manager em 26 de jul. de 2023
Hi Sandra, We thank you for your review, and we hope to see you again soon!Kind regards, Annabelle Gibney - General Manager
10/10 - Excelente
Michael
22 de jul. de 2023
Michael
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Annabelle Gibney - General Manager em 14 de ago. de 2023
Hi Michael,Thank you so much for such a fabulous review!We hope to see you again soon!Kind regards,
8/10 - Boa
Heather
Viagem com a família
7 de jul. de 2023
Pontos positivos: Serviço e funcionários
Didn’t like the approach for parking . Having large car very difficult parking . Appreciated staff member finding suitable parking.
Not sufficient information in regard to where parking available when first registering . Stats parking not always available however no alternative given .
Room very comfortable . Sufficient appliances .
Heather
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Annabelle Gibney - General Manager em 10 de jul. de 2023
Hi Heather, Thank you so much for your review. I'm glad that despite not being able to use the carpark, our staff were able to find you suitable parking. I absolutely understand it can be tricky with such a tight-knit carpark that it can be difficult to work around it. I'm so glad to hear that you loved the rooms, and we hope to see you again. Kind regards, Annabelle Gibney - General Manager
10/10 - Excelente
Arnna
30 de jun. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Arnna
Hospedou-se por 1 diária em jun. de 2023
Resposta de Annabelle Gibney - General Manager em 1 de jul. de 2023
Hi Arnna, Thank you so much for such a positive review!We hope to see you again, soon!Kind regards, Annabelle Gibney - General Manager
4/10 - Insatisfatória
David
15 de jun. de 2023
Pontos negativos: Serviço e funcionários
Upon checkng out the staff charged us for someone else parking fees. Still not got the money back. This should never have happened.
David
Hospedou-se por 1 diária em jun. de 2023
Resposta de Rooms Division Manager em 17 de jun. de 2023
Dear Davis,Thank you for taking the time to tell us about your experience at the The Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Dominic Lovell - Rooms Division Manager
10/10 - Excelente
Vicki
Viagem com a família
11 de jun. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room was fantastic. Plenty of space for all 5 of us.
Vicki
Hospedou-se por 1 diária em jun. de 2023
Resposta de Annabelle Gibney - General Manager em 14 de jun. de 2023
Hi Vicki, Thanks so much for your positive review! We're so glad you loved the room, and the stay! We hope to see you again in the near future!Kind regards, Annabelle Gibney - General Manager
8/10 - Boa
Alan
1 de jun. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
loved it but no cooktop to go with fridge sink etc
Alan
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Annabelle Gibney - General Manager em 3 de jun. de 2023
Hi Alan, We at the Johnson thank you so much for your review and comments of the stay. We are so glad that you loved it!With our studio suites, we don't offer cooktops as a large majority of rooms are short-stays, but thankyou for this feedback as it serves for improvements to be made. We are always wanting to better the stay for our guests, so we thank you for your comments.We hope to see you again!Kind regards, Annabelle Gibney - General Manager
10/10 - Excelente
Greg
Viagem a dois
27 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I love the rooms they are so modeen and i also loves the art seriea. Very comfortable and spacious room and balcony
Greg
Hospedou-se por 1 diária em mai. de 2023
Resposta de Annabelle Gibney - General Manager em 27 de mai. de 2023
Dear Greg, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Annabelle Gibney - General Manager
10/10 - Excelente
Emilie Sofie
Viagem com a família
1 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Emilie Sofie
Hospedou-se por 1 diária em abr. de 2023
Resposta de Annabelle Gibney - General Manager em 1 de mai. de 2023
Wow, what an amazing review. Thank you so much Emilie, and we hope to see you again soon!Sincerely,Annabelle Gibney
6/10 - Ok
Janice
27 de abr. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Janice
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Annabelle Gibney - General Manager em 22 de mai. de 2023
Dear Janice, Thank you for taking the time to tell us about your experience at the The Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Annabelle Gibney - General Manager
8/10 - Boa
Dean
Viagem de negócios
22 de abr. de 2023
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Dean
Hospedou-se por 3 diárias em abr. de 2023
Resposta de The Johnson Team em 22 de abr. de 2023
Thank you for taking the time to leave us a review. We look forward to having you stay with us again in the future.
10/10 - Excelente
Catherine
Viagem com a família
21 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were really helpful both on the phone and in person. The room was quite spacious considering we had 5 people. Beds were really comfortable - not something I would have expected at this price point. Was really impressed and will definitely stay again next time we visit Brisbane.
Catherine
Resposta de The Johnson Team em 21 de abr. de 2023
Thank you for taking the time to write a review. We are so glad you have enjoyed your stay and we look forward to having you stay with us again in the future!
10/10 - Excelente
Steven
Viagem com a família
20 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Only stayed 1 night but will stay again. Friendly staff at check in, very clean, modern large room with everything you would need especially if staying longer. Didn’t use the pool area but looked great especially if you wanted to do laps or just sit by and relax
Steven
Hospedou-se por 1 diária em abr. de 2023
Resposta de The Johnson Team em 21 de abr. de 2023
Thank you for taking the time to write a review. We are glad you have enjoyed your stay with us and look forward to you staying with us again in the future!
10/10 - Excelente
David
Viagem com a família
14 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to Suncorp Stadium and Great Room and Paid Lockable Parking
Very helpful staff
David
Hospedou-se por 1 diária em abr. de 2023
Resposta de The Johnson Team em 14 de abr. de 2023
Thank you for taking the time to leave such a lovely review. We are glad you enjoyed your stay with us here at The Johnson Hotel and look forward to having you stay with us again!
10/10 - Excelente
David
Viagem com a família
14 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
David
Hospedou-se por 1 diária em abr. de 2023
Resposta de The Johnson Team em 14 de abr. de 2023
I am glad you enjoyed your stay with us!
10/10 - Excelente
John
Viagem com a família
14 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was excellent. The only issue was when the reception stated that we drank two beers from the mini fridge. After speaking with them they cleared it up and we didn’t have a problem.
John
Hospedou-se por 2 diárias em abr. de 2023
Resposta de The Johnson Team em 14 de abr. de 2023
Hi John, I am glad you enjoyed your stay! Thank you for your feedback and we are glad everything could be sorted out. We look forward to you staying with us again in the future.
8/10 - Boa
Helen
Viagem a dois
12 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I didn't like:
$30 a night parking fee - I think it should be included in the price - not an add on - 6 nights = $180 (shocker)
Having to request the night before any room servicing could be done the over the Easter weekend
A real shane as otherwise great place to stay
Helen
Hospedou-se por 6 diárias em abr. de 2023
Resposta de Annabelle Gibney em 15 de abr. de 2023
Hi Helen, Thank you so much for your comments. I appreciate your concerns with the car parking and how much we charge per night, with such high demand of parking in the CBD and minimal parking oppportunity, this is why our rates are as such. For our Easter weekend, to ensure guests have the best time, we make sure to offer daily servicing on request, but also allow for guests to not be disturbed during the holidays. We thank you for your feedback and we hope we can provide an enjoyable stay the next time you join us at the Johnson. Kind Regards, Annabelle Gibney - General Manager
10/10 - Excelente
David
Viagem a dois
10 de abr. de 2023
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Clean,quiet acces to public transport, ease of checking in and out, friendly helpful staff
David
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Annabelle Gibney - General Manager em 10 de abr. de 2023
Hi David, Thank you so much for your kind words. It's reviws like these that encourage our staff to be their very best. We thank you and hope to see you again soon!
10/10 - Excelente
Jing
7 de abr. de 2023
Jing
Hospedou-se por 1 diária em abr. de 2023
Resposta de Annabelle Gibney em 9 de abr. de 2023
Dear Jing, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Annabelle Gibney - General Manager
10/10 - Excelente
Mark
Viagem a dois
5 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Friendly and helpful staff. Made us feel welcome with the greeting in regard to our wedding anniversary.
Mark
Hospedou-se por 3 diárias em mar. de 2023
Resposta de The Johnson Team em 5 de abr. de 2023
Thank you for taking the time to write such a lovely response. We are glad you enjoyed your stay with us and look forward to you staying with us again in the future.
10/10 - Excelente
shaun
Viagem em grupo
2 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very pleasant stay, only stayed one night would of loved to stayed longer.
shaun
Hospedou-se por 1 diária em abr. de 2023
Resposta de Keely em 2 de abr. de 2023
Hi Shaun, Wow such a great review, thank you so much for your kind words. We hope to see you again soon and for longer this time :)
4/10 - Insatisfatória
Jack
Viagem com a família
27 de mar. de 2023
Pontos negativos: Serviço e funcionários
Super rude check-in staff, not enough bath towels for the number of guests booked and possibly the worst view.
Jack
Hospedou-se por 1 diária em mar. de 2023
Resposta de Dominic em 2 de abr. de 2023
Dear Jack,Thank you for taking the time to tell us about your experience at the The Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Dominic Lovell - Rooms Division Manager
10/10 - Excelente
Mat
Viagem em grupo
21 de mar. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mat
Hospedou-se por 1 diária em mar. de 2023
Resposta de Keely em 25 de mar. de 2023
Hey Mat!We thank you dearly for such an awesome review, and we hope to see you back again soon!
8/10 - Boa
Gavin, Auckland
20 de mar. de 2023
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
House keeping was very random and the room had not been vacuumed - previous guests toe nails on the carpet :(
Gavin
Hospedou-se por 4 diárias em mar. de 2023
Resposta de Keely em 20 de mar. de 2023
Hi Gavin, My sincerest apologies for our housekeeping not being up to par on this occasion. We never want something like this happening, my sincerest apologies. Please let our front office know if anything like this happens as we are always here to help, or even flag a housekeeper down. But I understand your frustrations completely and do apologise on behalf of The Johnson Hotel.
10/10 - Excelente
Guy
19 de mar. de 2023
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The Johnson in Brisbane is a wonderful place to stay. I have discovered it because it is close to my opthamologist that I have been seeing for the last 10 months and I live in western Qld. The rooms at the Johnson are huge and everything is so clean and tidy. It is close to some great restaurants and close to the centre of town. There is even a Barbershop right across the road! Great place to stay!
Guy
Hospedou-se por 1 diária em mar. de 2023
Resposta de Keely em 19 de mar. de 2023
Hi Guy, This is some amazing feedback! Thank you so much for your kind words, we are always looking to improve but this is some real encouragement for both our team and hotel to keep striving and providing results!