Cobertura (Michael Johnson) | Área de estar | TV 42 polegadas com canais a cabo

Avaliações de Art Series - The Johnson

4.5 out of 5
Art Series - The Johnson
477 Boundary Street, Spring Hill, QLD

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 421 de 585 avaliações" "
Nota 8 - Boa. 126 de 585 avaliações" "
Nota 6 - Ok. 23 de 585 avaliações" "
Nota 4 - Insatisfatória. 10 de 585 avaliações" "
Nota 2 - Terrível. 5 de 585 avaliações" "

9,6/10

Limpeza

9,2/10

Serviço e funcionários

9,2/10

Comodidades

9,4/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Bruno

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel muito estiloso, quarto bem limpo, grande e espacoso, com a cama muito confortavel. Tem uma cozinha para refeicoes rapidas e uma varanda com vista para o bairro. O hotel fica bem proximo ao centro da cidade, a 10 minutos de caminhada, muito tranquilo!
Hospedou-se por 2 diárias em dez. de 2017
Resposta de AJE em 23 de jan. de 2018
Thank you for taking your time to review your stay. We are delighted you enjoyed your stay at The Johnson We look forward to your return.

10/10 - Excelente

David

Viagem em grupo
Nice big room and excellent 50m pool!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de The Johnson Crew em 27 de abr. de 2024
Dear David,Thank you for your stellar review of The Johnson - Art Series Hotel.We are happy to hear that you enjoyed your stay in our large guest rooms and got to experience our 50m pool.We hope your next stay with us is a lovely as the previous stay.Kind Regards,The Johnson Crew

10/10 - Excelente

Iain, Bellbowrie

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We booked a two bedroom apartment, and were very happy with the size of the place and the cleanliness
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Jamila

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely, clean, quiet and spacious room with loads of thought put into making guests comfortable
Hospedou-se por 1 diária em mar. de 2024
Resposta de Reina - Rooms Division Manager em 31 de mar. de 2024
Dear Jamila,Thank you for telling us about your recent stay with us!We are thrilled to hear that you enjoyed your stay and that we met your expectations.We appreciate your kind words and hope to have the opportunity to welcome you back in the near future.Warm regards,Reina - Rooms Division Manager

10/10 - Excelente

Cheens

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Reina - Rooms Division Manager at The Johnson em 6 de fev. de 2024
Dear Cheens,Thank you so much for the taking the time to leave us a review.We are so thrilled that you enjoyed your stay and that we have met your expectation during your stay with us.We can't wait to welcome you back soon.Kind regards,

8/10 - Boa

Joanne

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Spacious rooms very clean - fabulous outdoor pool
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Reina - Rooms Division Manager em 25 de jan. de 2024
Dear Joanne,Thank you for your positive feedback. We take pride in providing a clean and comfortable space for all our guests. Our team appreciates you for taking the time to share your experience.We look forward to welcoming you soon!Kind regards,

8/10 - Boa

Chloe

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 25 de jan. de 2024
Dear Chloe,Thank you so much for your taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us.We hope you'll visit us soon.Kind regards,

10/10 - Excelente

Carlo

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Reina - Rooms Division Manager em 25 de jan. de 2024
Dear Carlo,Thank you so much for sharing a review of your recent stay with us. We are so pleased to hear that you enjoyed your stay!Kind regards,

10/10 - Excelente

KEENAM, Milton

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room is so spacious, clean and quiet.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 1 de jan. de 2024
Dear Keenam,Thank you so much for taking a moment to share your experience. Our team is committed to providing high quality customer service, and we are delighted to hear that you enjoyed your stay and found our room spacious and clean.We look forward to welcoming you back soon.Kind regards,

6/10 - Ok

Pam

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
We had 2 nights at The Johnson. Staff were mostly helpful and accommodating. Room was spacious, pool great, bed comfy but our Air Con was making noises which made it difficult to sleep. We had someone look at it but it still made noises. Parking fees are extra, and there is no pull in off street to check in before parking in the very tight parks. City bus loop out side made it easy to get to city.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Reina - Rooms Division Manager em 25 de jan. de 2024
Dear Pam,Thank you for taking the time to share your experience with us. We regret that we did not meet your expectation on this occasion. Our team is committed to providing high quality service.We hope you give us another chance soon.Kind regards

6/10 - Ok

Ian

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Bathroom has a trip hazard as you walk in, bathroom cabinets have laminate coming away or missing. Directions not clear indicated in car park. Many spaces for small cars but not for large vehicles. Cut knuckles trying to access the refrigerator under the bench.
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

Jacqui

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Nice clean property
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 5 de jan. de 2024
Dear Jacqui,Thank you so much for taking the time to leave us a review.We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back soon!Kind regards,

10/10 - Excelente

Sally

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So spacious for our family perfect
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Reina - Rooms Division Manager em 5 de jan. de 2024
Dear Sally,Thank you so much for taking the time to write a review.We are delighted to hear that you found the room spacious for your family and that you enjoyed your stay with us!We look forward to welcoming you back again soon!Kind regards,

10/10 - Excelente

Melissa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff were attentive, great location, great facilities.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 5 de jan. de 2024
Dear Melissa,Thank you so much for taking a moment to share your experience. We are so pleased to hear that you found our staff attentive and appreciated our location.I'll be sure to share your kind words with our team.We can't wait to welcome you back soon!Kind regards,

10/10 - Excelente

Terry

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Smart TV let down an otherwise perfect stay
Smart TV let down an otherwise perfect stay
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Reina - Rooms Division Manager at The Johnson em 6 de jan. de 2024
Dear Terry,Thank you so much for taking the time to leave us a review.Please allow me to express my apologies and rest assured that we will be taking appropriate action to address the TV problem. It is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,

6/10 - Ok

Jacques

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
I was given a room with disable bathroom. I asked for change. Then I was given a less nice room, no view, in floor to be renovated.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Annabelle Gibney - General Manager em 2 de dez. de 2023
Dear Jacques,Thank you for sharing your experience with us at The Johnson Brisbane - Art Series. We’re sorry to hear that the initial room wasn’t up to your standards. Here at The Johnson Brisbane - Art Series, we strive to provide exceptional guest experiences, and we apologize for any inconvenience or disappointment you may have experienced as a result of this incident. We take all customer feedback seriously and appreciate the time you took to share your experience with us. Your feedback is valuable to us and will be used to improve the quality of our services in the future. Thank you again for taking the time to share your experience with us. Sincerely, Annabelle Gibney General Manager, The Johnson Brisbane - Art Series

10/10 - Excelente

mary

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Annabelle Gibney - General Manager em 18 de nov. de 2023
Hi Mary, Thank you so much for such a positive review, we hope to see you again soon!Kind regards

10/10 - Excelente

nathan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Thomas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So quiet and beautifully laid out rooms. Relaxing and restful.
Hospedou-se por 1 diária em out. de 2023
Resposta de Annabelle Gibney - General Manager em 3 de out. de 2023
Dear Thomas,We very much appreciate your comments regarding your stay at The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - Excelente

Megan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The apartment was spacious. Loved the Johnson artwork throughout & the pool was fab.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Annabelle Gibney - General Manager em 3 de out. de 2023
Dear Megan,Thank you for sharing such genuine and wonderful feedback on your stay with us at The Johnson. We are so happy to hear that you loved the artwork, pool and spacious rooms. Your feedback is important to us, and will service as encouragement to our team as we strive to improve our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - Excelente

Anthony

Hospedou-se por 3 diárias em set. de 2023

8/10 - Boa

ROSIE

Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 20 de set. de 2023
Dear Rosie,We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Annabelle Gibney - General Manager

8/10 - Boa

Paul

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location close to Hospitals
Hospedou-se por 1 diária em ago. de 2023
Resposta de Annabelle Gibney - General Manager em 23 de ago. de 2023
Hi Paul, Thanks so much for a lovely review!We hope to see you again soon!Kind regards, Annabelle Gibney - General Manager

6/10 - Ok

Emily

Pontos negativos: Serviço e funcionários
The location is great, the pool area is really attractive and the room was large with a good bathroom..however my room was not serviced either day I was there. Knocks on the door at 530 in the afternoon to ask if I'd like it done are too late.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Annabelle Gibney - General Manager em 23 de ago. de 2023
Hi Emily, thank you so much for your review. I'm so glad that you loved the room, location and pool area!With such large occupancy, it can be tricky for our teams to do both departures, arrivals and services before a certain time, but we are working on this. Thank you for your review, and I hope that we can better serve you for the next stay. Kind regards, Annabelle Gibney - General Manager

10/10 - Excelente

Kelly

Hospedou-se por 1 diária em ago. de 2023
Resposta de Annabelle Gibney - General Manager em 11 de set. de 2023
Thank you so much for such a positive review!We hope to see you again!Kind regards,Annabelle Gibney - General Manager

8/10 - Boa

Sandra

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jul. de 2023
Resposta de Annabelle Gibney - General Manager em 26 de jul. de 2023
Hi Sandra, We thank you for your review, and we hope to see you again soon!Kind regards, Annabelle Gibney - General Manager

10/10 - Excelente

Michael

Hospedou-se por 3 diárias em jul. de 2023
Resposta de Annabelle Gibney - General Manager em 14 de ago. de 2023
Hi Michael,Thank you so much for such a fabulous review!We hope to see you again soon!Kind regards,

8/10 - Boa

Heather

Viagem com a família
Pontos positivos: Serviço e funcionários
Didn’t like the approach for parking . Having large car very difficult parking . Appreciated staff member finding suitable parking. Not sufficient information in regard to where parking available when first registering . Stats parking not always available however no alternative given . Room very comfortable . Sufficient appliances .
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Annabelle Gibney - General Manager em 10 de jul. de 2023
Hi Heather, Thank you so much for your review. I'm glad that despite not being able to use the carpark, our staff were able to find you suitable parking. I absolutely understand it can be tricky with such a tight-knit carpark that it can be difficult to work around it. I'm so glad to hear that you loved the rooms, and we hope to see you again. Kind regards, Annabelle Gibney - General Manager

10/10 - Excelente

Arnna

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jun. de 2023
Resposta de Annabelle Gibney - General Manager em 1 de jul. de 2023
Hi Arnna, Thank you so much for such a positive review!We hope to see you again, soon!Kind regards, Annabelle Gibney - General Manager

4/10 - Insatisfatória

David

Pontos negativos: Serviço e funcionários
Upon checkng out the staff charged us for someone else parking fees. Still not got the money back. This should never have happened.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Rooms Division Manager em 17 de jun. de 2023
Dear Davis,Thank you for taking the time to tell us about your experience at the The Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Dominic Lovell - Rooms Division Manager

10/10 - Excelente

Vicki

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room was fantastic. Plenty of space for all 5 of us.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Annabelle Gibney - General Manager em 14 de jun. de 2023
Hi Vicki, Thanks so much for your positive review! We're so glad you loved the room, and the stay! We hope to see you again in the near future!Kind regards, Annabelle Gibney - General Manager

8/10 - Boa

Alan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
loved it but no cooktop to go with fridge sink etc
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Annabelle Gibney - General Manager em 3 de jun. de 2023
Hi Alan, We at the Johnson thank you so much for your review and comments of the stay. We are so glad that you loved it!With our studio suites, we don't offer cooktops as a large majority of rooms are short-stays, but thankyou for this feedback as it serves for improvements to be made. We are always wanting to better the stay for our guests, so we thank you for your comments.We hope to see you again!Kind regards, Annabelle Gibney - General Manager

10/10 - Excelente

Greg

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I love the rooms they are so modeen and i also loves the art seriea. Very comfortable and spacious room and balcony
Hospedou-se por 1 diária em mai. de 2023
Resposta de Annabelle Gibney - General Manager em 27 de mai. de 2023
Dear Greg, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Annabelle Gibney - General Manager

10/10 - Excelente

Emilie Sofie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2023
Resposta de Annabelle Gibney - General Manager em 1 de mai. de 2023
Wow, what an amazing review. Thank you so much Emilie, and we hope to see you again soon!Sincerely,Annabelle Gibney

6/10 - Ok

Janice

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Annabelle Gibney - General Manager em 22 de mai. de 2023
Dear Janice, Thank you for taking the time to tell us about your experience at the The Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Annabelle Gibney - General Manager

8/10 - Boa

Dean

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em abr. de 2023
Resposta de The Johnson Team em 22 de abr. de 2023
Thank you for taking the time to leave us a review. We look forward to having you stay with us again in the future.

10/10 - Excelente

Catherine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were really helpful both on the phone and in person. The room was quite spacious considering we had 5 people. Beds were really comfortable - not something I would have expected at this price point. Was really impressed and will definitely stay again next time we visit Brisbane.
Resposta de The Johnson Team em 21 de abr. de 2023
Thank you for taking the time to write a review. We are so glad you have enjoyed your stay and we look forward to having you stay with us again in the future!

10/10 - Excelente

Steven

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Only stayed 1 night but will stay again. Friendly staff at check in, very clean, modern large room with everything you would need especially if staying longer. Didn’t use the pool area but looked great especially if you wanted to do laps or just sit by and relax
Hospedou-se por 1 diária em abr. de 2023
Resposta de The Johnson Team em 21 de abr. de 2023
Thank you for taking the time to write a review. We are glad you have enjoyed your stay with us and look forward to you staying with us again in the future!

10/10 - Excelente

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to Suncorp Stadium and Great Room and Paid Lockable Parking Very helpful staff
Hospedou-se por 1 diária em abr. de 2023
Resposta de The Johnson Team em 14 de abr. de 2023
Thank you for taking the time to leave such a lovely review. We are glad you enjoyed your stay with us here at The Johnson Hotel and look forward to having you stay with us again!

10/10 - Excelente

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2023
Resposta de The Johnson Team em 14 de abr. de 2023
I am glad you enjoyed your stay with us!

10/10 - Excelente

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was excellent. The only issue was when the reception stated that we drank two beers from the mini fridge. After speaking with them they cleared it up and we didn’t have a problem.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de The Johnson Team em 14 de abr. de 2023
Hi John, I am glad you enjoyed your stay! Thank you for your feedback and we are glad everything could be sorted out. We look forward to you staying with us again in the future.

8/10 - Boa

Helen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I didn't like: $30 a night parking fee - I think it should be included in the price - not an add on - 6 nights = $180 (shocker) Having to request the night before any room servicing could be done the over the Easter weekend A real shane as otherwise great place to stay
Hospedou-se por 6 diárias em abr. de 2023
Resposta de Annabelle Gibney em 15 de abr. de 2023
Hi Helen, Thank you so much for your comments. I appreciate your concerns with the car parking and how much we charge per night, with such high demand of parking in the CBD and minimal parking oppportunity, this is why our rates are as such. For our Easter weekend, to ensure guests have the best time, we make sure to offer daily servicing on request, but also allow for guests to not be disturbed during the holidays. We thank you for your feedback and we hope we can provide an enjoyable stay the next time you join us at the Johnson. Kind Regards, Annabelle Gibney - General Manager

10/10 - Excelente

David

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Clean,quiet acces to public transport, ease of checking in and out, friendly helpful staff
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Annabelle Gibney - General Manager em 10 de abr. de 2023
Hi David, Thank you so much for your kind words. It's reviws like these that encourage our staff to be their very best. We thank you and hope to see you again soon!

10/10 - Excelente

Jing

Hospedou-se por 1 diária em abr. de 2023
Resposta de Annabelle Gibney em 9 de abr. de 2023
Dear Jing, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Annabelle Gibney - General Manager

10/10 - Excelente

Mark

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Friendly and helpful staff. Made us feel welcome with the greeting in regard to our wedding anniversary.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de The Johnson Team em 5 de abr. de 2023
Thank you for taking the time to write such a lovely response. We are glad you enjoyed your stay with us and look forward to you staying with us again in the future.

10/10 - Excelente

shaun

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very pleasant stay, only stayed one night would of loved to stayed longer.
Hospedou-se por 1 diária em abr. de 2023
Resposta de Keely em 2 de abr. de 2023
Hi Shaun, Wow such a great review, thank you so much for your kind words. We hope to see you again soon and for longer this time :)

4/10 - Insatisfatória

Jack

Viagem com a família
Pontos negativos: Serviço e funcionários
Super rude check-in staff, not enough bath towels for the number of guests booked and possibly the worst view.
Hospedou-se por 1 diária em mar. de 2023
Resposta de Dominic em 2 de abr. de 2023
Dear Jack,Thank you for taking the time to tell us about your experience at the The Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Dominic Lovell - Rooms Division Manager

10/10 - Excelente

Mat

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mar. de 2023
Resposta de Keely em 25 de mar. de 2023
Hey Mat!We thank you dearly for such an awesome review, and we hope to see you back again soon!

8/10 - Boa

Gavin, Auckland

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
House keeping was very random and the room had not been vacuumed - previous guests toe nails on the carpet :(
Hospedou-se por 4 diárias em mar. de 2023
Resposta de Keely em 20 de mar. de 2023
Hi Gavin, My sincerest apologies for our housekeeping not being up to par on this occasion. We never want something like this happening, my sincerest apologies. Please let our front office know if anything like this happens as we are always here to help, or even flag a housekeeper down. But I understand your frustrations completely and do apologise on behalf of The Johnson Hotel.

10/10 - Excelente

Guy

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The Johnson in Brisbane is a wonderful place to stay. I have discovered it because it is close to my opthamologist that I have been seeing for the last 10 months and I live in western Qld. The rooms at the Johnson are huge and everything is so clean and tidy. It is close to some great restaurants and close to the centre of town. There is even a Barbershop right across the road! Great place to stay!
Hospedou-se por 1 diária em mar. de 2023
Resposta de Keely em 19 de mar. de 2023
Hi Guy, This is some amazing feedback! Thank you so much for your kind words, we are always looking to improve but this is some real encouragement for both our team and hotel to keep striving and providing results!