Instalações esportivas

Avaliações de Hilton Barbados Resort

4.5 out of 5
Hilton Barbados Resort
Needhams Point, Bridgetown

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 449 de 1002 avaliações" "
Nota 8 - Boa. 347 de 1002 avaliações" "
Nota 6 - Ok. 117 de 1002 avaliações" "
Nota 4 - Insatisfatória. 56 de 1002 avaliações" "
Nota 2 - Terrível. 33 de 1002 avaliações" "

8,8/10

Limpeza

8,4/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Iuliana

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel parado em tempo
Hotel com instalações ultrapassadas, envelhecidas. Não oferece nem água potável; deve comprar água no hotel a preços abusivos. Comida de pouca qualidade. Atendimento burocrático, sem interesse em atender, muito menos em satisfazer. O hotel ficou parado em tempo, é envelhecido e com atendimento desinteressado. Péssimo custo benefício!!
Hospedou-se por 3 diárias em dez. de 2022
Resposta de Allison em 2 de jan. de 2023
Thank you for your Expedia.com review. It is clear from your comments that you did not thoroughly enjoy your time with us, and for this I would like to extend an apology. When we do receive feedback of this nature it presents the perfect opportunity to evaluate our service standards with the hope of improving the quality of product we offer. Despite your recent experience we hope to have another opportunity to welcome you back, and if I can assist in any way do get in touch.

10/10 - Excelente

Paulo

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2021
Resposta de Allison G. em 7 de jun. de 2021
Thanks for your feedback and for choosing Hilton Barbados Resort.

6/10 - Ok

Carlos Eduardo

Pontos negativos: Condições e instalações da propriedade
Hilton NUNCA MAIS
Embora eu tenha solicitado um quarto em andar alto com o minimo de ruido, nos colocaram no 2o andar (de um total de 6 ou 7) e em um quarto com conexao com outro atraves de uma porta. Resultado: devido aos vizinhos dos 3 primeiros dias, minha familia praticamente nao conseguiu dormir. Alem disso, nao achei os funcionarios hospitaleiros. Embora fossem profissionais, achei tudo muito "seco". Nao nos sentimos bem recebidos, eramos paea eles simplesmente mais um hóspede. E, por fim, nao encontramos o quarto bem limpo. Na verdade nós mesmos é que fizemos e ensinamos como deve ser a limpeza de um quarto. Lembro que, ao chegarmos, pedimos para q o tapete fosse retirado e quando o fizeram conseguimos ver toda a sujeita (terra) que esrava escondida. Uma vergonha. As gavetas estavam cheias de poeira e tivemos q limpar. Em resumo, provavelmente essa foi a ultima vez que ficamos no "grande" Hilton que de "grande" só tem a marca e os preços.
Hospedou-se por 11 diárias em jul. de 2019
Resposta de MaureenC em 30 de jul. de 2019
Nós sempre fazer pedidos de comentários uma prioridade e estamos verdadeiramente triste que fomos incapazes de atender seus pedidos de quarto na chegada. Lamentamos também a aprendizagem mais tarde encontrou seu quarto inaceitável e não se sentiu a habitual simpatia e prestabilidade nossa equipe compartilha com nossos convidados. Garanto que não é o padrão em nosso hotel. Por favor, aceite nossas sinceras desculpas para não fornecê-lo com a qualidade dos serviços que você merece e para quaisquer inconveniências experientes. Sua satisfação é muito importante para nós. Tentamos assegurar que todos os nossos convidados estão tendo uma estadia gratificante e seu valioso feedback ajudará a garantir que estamos mantendo padrões e melhorar a experiência do cliente. Obrigado por escolher o Hilton Barbados Resort. Esperamos que você considere ficar no futuro e ansiosos para recebê-lo de volta!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 8 diárias em mar. de 2019
Resposta de CR em 27 de abr. de 2019
We appreciate you taking the time to share your rating. Thank you for making our island and our resort your destination of choice. We hope to welcome you again for a totally satisfying visit.

10/10 - Excelente

Sabrina

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente custo beneficio
Hotel ótimo custo beneficio Área de laser maravilhosa, praia linda com cadeiras e guarda sol. Quarto grande e confortável. Serviço de Room Service fantástico.
Hospedou-se por 6 diárias em set. de 2018
Resposta de MaureenC em 26 de out. de 2018
Estamos felizes em saber que tenha gostado do conforto e tamanho do seu quarto, bem como nossas instalações recreativas. Proporcionar uma estadia gratificante para nossos hóspedes é importante para nós. Nós também somos extremamente satisfeitos por saber que você sentiu que você recebeu o valor para o preço pago. Obrigado pelas suas amáveis comentários para o nosso serviço de quarto e hotel global.

10/10 - Excelente

Thiago

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Um Paraíso, tudo muito bom!
Experiência sensacional durante minha estadia, além disso foram muito atenciosos e disponibilizaram uma suíte com um visual incrível.
Hospedou-se por 2 diárias em nov.. de 2017

10/10 - Excelente

Heidi

Pontos positivos: Serviço e funcionários
Barbados is amazin!!
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 30 de abr. de 2024
Heidi, it was our pleasure to welcome you to the beautiful island of Barbados. Hope to welcome you back soon.

10/10 - Excelente

Lisa

Viagem com a família
Pontos positivos: Comodidades
I love the experience the hotel staff were very friendly and polite. I celebrate my birthday on April 27th with my mom and I have the best time ever.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 30 de abr. de 2024
Lisa, thank you for your feedback on the amazing service provided by our team, and for choosing our resort to celebrate such a memorable occasion as your birthday. We are very much looking forward to welcoming you back soon.

10/10 - Excelente

Donovan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing space. I’ve stayed here about 3 times. Clean and beautiful stay.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 30 de abr. de 2024
Donovan, thank you for taking the time to share your stay experience with us following your visit. For crystal-clear beaches and pools and comfortable rooms with amazing views from every angle, Hilton Barbados Resort is the ideal location for a relaxing vacation. I do hope that we will have the pleasure of welcoming you back soon.

10/10 - Excelente

Denise

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 30 de abr. de 2024
Denise, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 - Excelente

Jacqueline

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Hilton offers comfort, relaxation, and the sea. Nothing more to ask for. The food was delish and the rum punch even better!
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 30 de abr. de 2024
Your feedback made my day Jacqueline, thank you! For crystal-clear beaches and pools, comfortable rooms with amazing views from every angle, and great food and beverages, Hilton Barbados Resort is the perfect location for a relaxing vacation, and I am delighted that you enjoyed the experience. We hope to welcome you back soon.

10/10 - Excelente

Jackie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The resort is nice but very pricey on the food side.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Barbados Resort em 23 de abr. de 2024
Jackie, thank you for the feedback and recommendations following your stay which will certainly go a long way in measuring our overall performance.

6/10 - Ok

Troy

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Ridiculously priced food and drinks. Place needs a facelift.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 23 de abr. de 2024
Thank you Troy, your feedback will certainly go a long way in measuring our overall performance.

10/10 - Excelente

Katherine, Watsontown

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff here was unbelievably fantastic & friendly! This was the best international stay ive ever had.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 23 de abr. de 2024
Katherine, I am pleased to read about your recent stay with us, thank you. Our comfortable rooms with spectacular ocean views all around and the excellent service provided by our friendly team, are just a few reasons why guests return to stay with us time and time again. We do look forward to another opportunity to welcome you back and that our resort becomes your “home away from home”. Thank you for choosing to stay at our wonderful resort and for your support of the Hilton Brand.

8/10 - Boa

Renu, Princes Town

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 16 de abr. de 2024
Renu, your feedback is appreciated, thank you.

10/10 - Excelente

Stephen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fantastic property, truly a resort. The beautiful, grand building is accentuated with a 'picture perfect' grounds, includingseveral beatiful swimming pools and a historic fort and lighthouse. The staff is friendly and efficient. We had a wonderful time in Barbados and the largest reason is the Hilton Resort.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 16 de abr. de 2024
Your comments are appreciated and I am happy you enjoyed your stay with us. It was particularly nice to read your feedback on our amazing views, refreshing pools, consistency of delivery and excellent levels of service by our amazing team, and the Charles Fort which was built in the 16th century and is a UNESCO World Heritage site. Thank you for choosing the Hilton Barbados Resort and we look forward to welcoming you back soon.

8/10 - Boa

Lydia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Enjoyable stay
Hospedou-se por 11 diárias em mar. de 2024
Resposta de Hilton Barbados Resort em 16 de abr. de 2024
Lydia, thank you for your feedback, hope to welcome you back soon.

4/10 - Insatisfatória

mark

Beware. We booked this through Expedia. The booking was 2 adults, 2 children breakfast included. Just to be sure, I made an international call to Hilton in Barbados and they confirmed the room details and that breakfast was included. Then when we arrived at the hotel we were told breakfast was only included for 2 adults not the children. I explained my communication with Hilton but management would not honor what I had been told over the phone (I was even able to show them a record of the international call time and date). They did concede that they would only charge the child rate for breakfast even though my kids were over the age they would usually allow it. Admittedly this was something but it still left us with a fairly hefty breakfast bill at the end of the stay which we thought we had already paid for. With a brand name like Hilton I thought they would have stood behind what their representative said on the phone so just beware.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Hilton Barbados Resort em 23 de abr. de 2024
Mark, thank you for the feedback and recommendations following your stay which will certainly go a long way in measuring our overall performance.

10/10 - Excelente

Tammy, St. Philip

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly, efficient staff. Bar staff at the Water’s Edge were amazing!! My family and I can’t wait to go back!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 9 de abr. de 2024
Tammy, thank you for your positive feedback! It is particularly nice to see you singled out our Water’s Edge Beach Bar team – they are superstars and true ambassadors of our resort and I will certainly share your wonderful comments with the team. We hope to welcome you back with open arms soon, and thank you for your support of the Hilton brand.

8/10 - Boa

Clayton, Andover

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It’s all about location! Beautiful beaches all around. Cocktail program is very good (especially if you’re into rum). Food is good although they’re going through a bit of restaurant transition. Staff is great. The hotel itself is looking a little worn, but our room was spacious and the view was fantastic.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Barbados Resort em 8 de abr. de 2024
Clayton, thank you for taking the time to share your experience with us, your comments will certainly go a long way in measuring our overall performance. I am delighted you enjoyed all we have to offer – our comfortable rooms with amazing views from every angle, great food, consistency of delivery and excellent levels of service by our amazing team, and close proximity to places of interest – these features combined alone makes the Hilton Barbados Resort the ideal location for a relaxing vacation. We look forward to welcoming you back soon for another exciting stay.

10/10 - Excelente

MARIE NALINI

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hospitality
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 8 de abr. de 2024
Marie, thank you for your feedback. We do take great pride in our facilities, services and amenities, that’s why guests return to stay with us time and time again. Hope to welcome you back soon.

10/10 - Excelente

Carter

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Came here for my honeymoon and it was everything we wanted. Walking distance to multiple beaches and beach bars/restaurants, pharmacy, convenience store etc. We had no bad interactions with the staff, they were all very friendly and welcome and even gave ideas for things to do on the island. The beach cove and pool were great for lounging between the two. Highly recommend staying here!
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Hilton Barbados Resort em 8 de abr. de 2024
Carter, congratulations and best wishes on your nuptials! It truly warms my heart that you choose our resort for such a romantic occasion! From the crystal-clear beaches and pools, great dining selections, our comfortable rooms with spectacular ocean views and amenities, to the excellent service provided by our amazing team, I am delighted you enjoyed all we have to offer. Once again, congratulations, and we hope to welcome you back very soon to celebrate your wedding anniversary.

10/10 - Excelente

Christopher

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location. Just 2 block walk to see the horses swimming and then lunch at Cuzz!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Barbados Resort em 8 de abr. de 2024
Thank you for sharing your stay experience. Our ideal location with ocean views all around and service excellence makes the resort an amazing place for a relaxing stay, and we look forward to another opportunity to welcome you back.

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I'm an avid tennis player and was delighted to have 4 tennis courts and a practice wall associated with the hotel and just a few minute walk from the hotel
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Hilton Barbados Resort em 3 de abr. de 2024
Robert, thank you for your feedback. Hilton Barbados Resort sits on the island’s peninsula with ocean views all around and is in close proximity to places of interest, which makes the resort the ideal location for a relaxing stay. Hope to welcome you back soon.

10/10 - Excelente

Thomas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pool to beach in a few steps.
Hospedou-se por 9 diárias em mar. de 2024
Resposta de Hilton Barbados Resort em 3 de abr. de 2024
Thank you Thomas, for pool, beach and relaxation you came to the right place.

10/10 - Excelente

Robert

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
beautiful setting
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Barbados Resort em 20 de mar. de 2024
Thank you Robert. The resort is set in a beautiful location, the island’s peninsula, with ocean views all around which makes for a great start to the day. Hope to welcome you back soon.

10/10 - Excelente

Charles Kevin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 17 de mar. de 2024
Charles, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 - Excelente

Mary

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hilton Barbados Resort em 15 de mar. de 2024
Mary, thank you for choosing the Hilton Barbados Resort, hope to welcome you back soon.

8/10 - Boa

Cherian, Katy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and comfortable rooms, restaurants onsite were expensive but food was consistently good. Accessibility from main attractions is difficult, but overall good experience.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hilton Barbados Resort em 13 de mar. de 2024
Cherian, thank you for taking the time to share your experience with us following your recent visit. For great food, crystal-clear beaches and pools, lush landscapes, comfortable rooms with amazing views from every angle, you certainly choose the right location, and of course our friendly and welcoming team make it all the more enjoyable. Looking forward to welcoming you back with open arms soon.

10/10 - Excelente

Jean

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful location, great food …. And the staff couldn’t have been more helpful.
Hospedou-se por 8 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 7 de mar. de 2024
Jean, thank you for taking the time to share your experience with us and thank you for your support of the Hilton brand. For comfortable rooms with amazing views from every angle, great food, consistency of delivery and excellent levels of service by our amazing team makes the Hilton Barbados Resort the ideal location for a relaxing vacation. We hope we’ll have another opportunity to welcome you back soon.

8/10 - Boa

Juliane

Pontos positivos: Limpeza e serviço e funcionários
Etwas in die Jahre gekommenes Hotel, aber schönes Zimmer mit tollem Meerblick. Schöner Strand. Etwas abgelegen mit wenigen Restaurants in Laufnähe.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hilton Barbados Resort em 6 de mar. de 2024
Vielen Dank für das Feedback zu Ihrem Aufenthalt, das sicherlich einen großen Beitrag zur Beurteilung unserer Gesamtleistung leisten wird. Unsere komfortablen Zimmer mit atemberaubender Aussicht aus jedem Blickwinkel und die Nähe zu Sehenswürdigkeiten machen das Hilton Barbados Resort zum idealen Ort für einen erholsamen Urlaub. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 - Excelente

Marianne

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a lovely place to stay. Clean, modern, and safe. The staff are all very friendly and accommodating. We had a very enjoyable stay and will be back again!
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 4 de mar. de 2024
Thank you for taking the time to share your experience with us. For crystal-clear beaches and pools, comfortable rooms with amazing views from every angle, great food, consistency of delivery and excellent levels of service by our amazing team, Hilton Barbados Resort is the ideal location for a relaxing vacation. We look forward to welcoming you back soon for another enjoyable stay.

6/10 - Ok

William, Guelph

Viagem com a família
Pontos negativos: Serviço e funcionários
Pool and beach
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 4 de mar. de 2024
William, thank you for the feedback on your stay which will certainly go a long way in measuring our overall performance. For crystal-clear beaches and pools and comfortable rooms with amazing views from every angle, Hilton Barbados Resort is the ideal location for a relaxing vacation, and I do hope that we will have the pleasure of welcoming you back soon.

8/10 - Boa

Mike

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Beautiful views.Great location for those who like the beach, swimming in the ocean, and centrally located for explorers like my wife and I. Would definitely stay here again.
Hospedou-se por 9 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 1 de mar. de 2024
Mike, thank you for taking the time to share your experience with us. For crystal-clear beaches and pools, comfortable rooms with amazing views from every angle, Hilton Barbados Resort is the ideal location for a relaxing vacation, and I do hope that we will have the pleasure of welcoming you and your wife back soon.

8/10 - Boa

maria

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 4 de mar. de 2024
Maria, thank you for the feedback on your stay which will certainly go a long way in measuring our overall performance.

8/10 - Boa

Riyaz

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 29 de fev. de 2024
Riyaz, thank you for choosing the Hilton Barbados Resort, hope to welcome you back soon.

8/10 - Boa

Kalpita

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Loved the location, Carlisle beach is within walking distance, also there is a great little old fort with amazing views of the sunset! The rooms are all ocean facing so the different prices for ‘ocean facing’ rooms is just a marketing gimmick… The staff were usually very friendly, but for a resort like this I would have expected proper tea/coffee mugs instead of the paper cups we received each day… I did appreciate the refillable bottles of toiletries in their bathrooms, rather than tiny plastic bottles which often get taken away and just add to the environmental burden. Our toilet flooded on a couple of occasions and it eventually got to a point where we needed to be moved to another room, but we did expect the hotel staff to help with the move and there was none of that. When we pointed this out, the reception were good enough to apologise and give us a late check out facility, which we appreciated! All in all, a good stay. Might consider visiting again.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 27 de fev. de 2024
Kaplita, thank you for taking the time to share your experience with us following your recent visit. We welcome and appreciate your detailed feedback as it helps us to evaluate our service levels and identify areas that may require improvement. I’d like to also extend an apology for the room move which could unfortunately could not be avoided, and do hope that our recourse of the late check-out was satisfactory. For comfortable rooms with amazing views from every angle, Hilton Barbados Resort is the ideal location for a relaxing vacation, and I do hope that we will have the pleasure of welcoming you back soon.

8/10 - Boa

Mariellen

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 20 de mar. de 2024
Mariellen, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 - Excelente

Janet

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing place in Barbados!
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 21 de fev. de 2024
Your feedback is appreciated, thank you Janet. Hilton Barbados Resort sits on the island’s peninsula with ocean views all around and is in close proximity to places of interest, which makes the resort the ideal location for a relaxing stay. Hope to welcome you back soon.

10/10 - Excelente

Osnalza

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 16 de fev. de 2024
Thank you for choosing our wonderful resort and for your support of the Hilton brand.

6/10 - Ok

Arthur

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Did not get in to room Til after 630pm. They did give us a free drink voucher and let us check out at noon instead of 11am. Breakfast should be included instead of paying $30pp per day. Food and drinks are expensive. Property looking dated. Stay was good overall though.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hilton Barbados Resort em 12 de fev. de 2024
Arthur, thank you for the feedback on your stay which will certainly go a long way in measuring our overall performance. Our resort is situated on the island’s peninsula with ocean views all around which makes it the ideal location for a relaxing holiday. We do hope to welcome you and back soon.

8/10 - Boa

Peter

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Beaches were great, size of facility. However, there is some differed maintenance that needs to be done to keep the property in better condition.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Hilton Barbados Resort em 6 de fev. de 2024
Peter, thank you, your comments are appreciated. For amazing ocean views from the island's peninsula, tranquil, sunny beaches, and excellent service, you choose the ideal location for a relaxing stay. We do take great pride in the amenities we provide and our facilities, and feedback of this nature will certainly go a long way in measuring our overall performance, thank you.

10/10 - Excelente

Ryan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very courteous staff and nice hotel
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hilton Barbados Resort em 5 de fev. de 2024
Ryan, you made my day with your kind comments, thank you. Our comfortable rooms with spectacular ocean views all around and the excellent service provided by our team members are just a few reasons why guests return to stay with us time and time again. We do look forward to another opportunity to welcome you back and that our resort becomes your “home away from home”.

6/10 - Ok

Stewart

Viagem de negócios
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hotel is overpriced and staff are rude, breakfast can be a bit chaotic (long wait for an omelette sometimes). If the price was lower I wouldn’t be so harsh. Beach is very nice which is what makes the hotel.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Hilton Barbados Resort em 5 de fev. de 2024
Stewart, thank you for your feedback which will be quite valuable in measuring our overall performance, and will go a long way in helping us to improve the quality of product we offer. Guests usually have nothing but high praises for the level of service provided by our team, and I would like to extend an apology for your most unusual experience. Hilton Barbados Resort sits on the island’s peninsula with ocean views all around and is in close proximity to places of interest, which makes the resort the ideal location for a relaxing stay. We hope to have another opportunity to welcome you back.

8/10 - Boa

Laura Chapman-de la

Hospedou-se por 6 diárias em jan. de 2024
Resposta de Hilton Barbados Resort em 5 de fev. de 2024
Laura, thank you for choosing the Hilton Barbados Resort, hope to welcome you back soon.

6/10 - Ok

Kathleen, Bluffton

Viagem a dois
The property was quite old. The facilities weren’t maintained properly. The area around the property was difficult for walking as the sidewalks, etc. were in disrepair. The staff, however, was great.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Hilton Barbados Resort em 2 de fev. de 2024
Kathleen, thank you for your review. We do take great pride in the services and facilities we offer, and always welcome both negative and positive feedback as this enables us to regularly review and improve our service standards where necessary. From the excellent service provided by our wonderful team, to our comfortable rooms with amazing views, Hilton Barbados Resort is the ideal location for a relaxing vacation and despite your experience we hope to have another opportunity to welcome you back.

6/10 - Ok

Suneal, St. Catharines

Viagem a dois
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Service was subpar at the bar and food was expensive ( breakfast buffet) for what they were serving.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Hilton Barbados Resort em 31 de jan. de 2024
Thank you for your feedback Suneal. So sorry you were disappointed with our food selections which most guests absolutely enjoy, be assured your comments will go a long way in evaluating our overall product quality. Hope to see you back again soon.

8/10 - Boa

Rick

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Staff is very friendly! Awesome drivers one named Michael took us arou Food was very good. Beds were hard. Hot tub was not working. Had a sign in front said it was closed.
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Hilton Barbados Resort em 30 de jan. de 2024
Rick, thank you for the feedback on your stay which will certainly go a long way in measuring our overall performance. Our comfortable rooms with spectacular ocean views all around, the delicious food selections, and the excellent service provided by our team members, are just a few reasons why guests return to stay with us time and time again. It was particularly nice to see you singled out Michael, one of our taxi drivers – he is a true ambassador of our resort and I will certainly share your wonderful comments him. We are very much looking forward to welcoming you back soon.

10/10 - Excelente

Bryant Gregory

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
First I would like to say that my baby Vaneka had the best birthday stay of all time!! The facility was clean and the property location was perfect!! A big shout out to Mike our taxi driver who serves also as the staff driver for your great service and hospitality!!! My dude!! Also I would like to thank Cheryl L for her professionalism and courtesy in taking care of our room!! The little things matter and we appreciate you rm 225 Bryant and Vaneka! Please recognize her!!!! All in all I give you guys a 5star rating! We will be back!
Resposta de Hilton Barbados Resort em 29 de jan. de 2024
“The best birthday stay of all time!!” Bryant, you absolutely made my day with your kind comments! Thank you for your detailed feedback and for choosing our resort to celebrate such a memorable occasion as Vaneka’s birthday. From all accounts both you and Vaneka enjoyed all we have to offer – our comfortable rooms with spectacular ocean views and the excellent service provided by our amazing team. It was particularly nice to see you singled out Cheryl from our Housekeeping Team, and Mike – they are both superstars and true ambassadors of our resort and I will certainly share your wonderful comments with them. Our ideal location with ocean views all around makes the Resort a wonderful place for a relaxing stay, we do look forward to another opportunity to welcome you back.

8/10 - Boa

Dominic

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Hilton Barbados Resort em 29 de jan. de 2024
Dominic, thank you for choosing our wonderful resort and for your support of the Hilton brand.